Enterprise Resource Planning System Implementation Research Articles

Algorithm of Choosing the Enterprise Resource Planning System for Enterprises

The article is dedicated to pointing out the main principles of choosing modern enterprise resource planning (ERP) system for highly technological domestic enterprises. The article provides criteria for choosing ERP system and the risk group for their implementation. The close dependence of the success of the implementation of ERP systems on the proportion of projects for which the budget has not been exceeded has been revealed; the share of projects for which the excess of the actual period over the planned period of the project occurred and the share of implementation of solutions of the “box” type. The authors conclude that it is necessary to develop an information system that meets the specifics of a particular enterprise, as well as careful planning for the timing and cost of implementing this system.

Ranking the Factors Affecting the Implementation of Enterprise Resource Planning (ERP) in the Office of Supreme Leader by Using Hierarchical Process (AHP)

Today's organizations need the knowledge and resources to manage their organization and human resources in order to achieve success and power of competition. If these organizations can use their enterprise resources and succeed in implementing them, they can achieve competitive advantage and growth. Therefore, due to the role and importance that the implementation of enterprise resource planning has in the goals and excellence of organizations, this study was conducted to investigate the factors affecting the successful implementation of ERP systems and their importance and ranking in relation to the office of Supreme Leader. To achieve this goal, 110 questionnaires were distributed among experts and finally 76 questionnaires were returned. Then ranking was performed based on data from these remaining 76 questionnaires. This study was applied objectively and a questionnaire was used for data collection. This study was performed by AHP method. The results indicate that project management has the highest priority and communication has the lowest priority among the factors affecting the implementation of enterprise resource planning.

Boons and Bounds of Enterprise Resource Planning among SMEs in Sri Lanka

The present competitive business milieu enforced the organizations to implement effective measures which consecutively improve their capability towards competitive advantage. Enterprise Resource Planning (ERP) system is one of the widespread integrated advanced technology employed in many business organizations to gain and maintain competitive advantage. This system turn into famous in international as well as in local context. In Sri Lankan context Small Medium Enterprises (SMEs) are urged to implement ERP system however, the information on usage and benefits/issues arising from ERP usage especially in accounting performance is limited. Therefore this study was carried out with the aims of identifying the key benefits/issues faced by SMEs, the current level of ERP usage and the benefits and challenges during the implementation of ERP in selected SMEs in Sri Lanka. The research adopted a descriptive design employing standardized questionnaires as the primary data collection tool. The collected data were analysed through descriptive statistics minimum, maximum mean, and standard deviation in the findings. The analyzed data were presented using graph and tables. All this was accomplished via Statistical Package for Social Science (SPSS V 20). The study found that there is a average level of ERP usage among the selected SMEs in Sri Lanka also it is expected to have more improvement for the investment made.

ERP system implementation with accounting modules in national amil zakat institutions

Rumah Yatim is an authorized zakat institution in Indonesia with national-level task of collecting and distributing mandatory zakat to the eligible person fairly and evenly. Therefore, there are many issues that prevent zakat optimization such as lack of awareness to pay zakat, inaccessibility of required channel, disrupted of productive program and overlapping funds as the cause of incoordination. This study offers the system design in related to the accounting module to present the compliance and standards in order to convince relevant party and public eyes upon the credibility and reliability of zakat management. It was carried out by developing an Enterprise Resource Planning (ERP) system using the Odoo Quick Start method as the popular mechanism within small and medium enterprises (SMEs). The results of this study are an ERP system designed based on the customized Odoo module that has been aligned with the business processes and function within the institution. It has the purposes to make it easier and quicker for solving problem compare to the previous process in order to create effective and efficient management for the institution to carry out their agenda and activities based on meaningful and resourceful accounting performance.

The Customization of an Oracle-Based Enterprise Resource Planning System in Pharmaceutical Distribution Company

Enterprise Resource Planning (ERP) systems implementation in a company should adapt to the complexity of user requirements. This research capture the customization process of Oracle-based ERP system in a pharmaceutical distribution company. The design method used in this research is Object-Oriented Analysis and Design (OOAD), which starts by gathering requirements from the company, then doing the design phase by using the UML diagram. Analysis of the ongoing system used as references for adjusting user requirements, and then made the design of the order management system that can help the company in recording and storing sales order transactions, recording and storing receipts. The company is expected to make sales transactions without relying on different applications by using this design, which makes the user more comfortable to do decision making when dealing with the customer and make transactions easier.

The Role of Enterprise Resource Planning (ERP) in Improving Organization’s Intellectual Capital

The purpose of this study was to identify the influence of the management control system (MCS) on intellectual capital through the implementation of Enterprise Resource Planning (ERP) as an intervening variable. A theoretical model is developed that considers two concepts of MCS (the belief system and the boundary system) and the roles they play in enhancing intellectual capital. Data collected via survey from 57 managers of 36 companies in Indonesia that have implemented ERP system. This research used the partial least square to describe relationships between variables. Results suggest that belief system and boundary system has a positive influence towards intellectual capital through the implementation of ERP as an intervening variable on the companies that implement the ERP system in Indonesia. When the users experience that ERP is useful and easy to use, the users will use it well. Finding offer the implication for managers to start paying attention to the factors which can help to improve the users’ work performance. As the users’ performance improved the company’s intellectual capital will also be improved.
 Keywords: communication value; economic knowledge; individual context; management belief system; management boundary system

ERP System Implementation: Planning, Management, and Administrative Issues

Motivation: In the modern computing and business world computerization, automation and Enterprise Resource Planning (ERP) system has become the backbone in both public and private sector organizations throughout the world. IT departments in organizations are playing major role in controlling the financial activities, procedures, business, and administrative operations. Problem: In this study, we have analyzed and examined the major issues which an organization could face while starting the ERP project. Objectives: This study will also discuss the significant elements which are crucial for an organization when they move towards the ERP system. Adopting the ERP system for an organization is not only a highly difficult task, but is also an expensive process. Therefore, the organization cannot afford the failure of this implementation plan. Solutions: Moreover, this study is also about the solutions regarding management and administrative plans as well as it helps to design comprehensive controls and procedures for the ERP system implementation project. The issues in the structure, functions, culture, human resource, and procedures of organizations are focused on the study and discussion is made to find out the solutions to control these issues during the implementation process. The study covers the issues regarding implementation plans, project management, and selection or designing of these systems and determines the role of different teams and workforce during the implementation process and after carrying out the process in the business environment. Keywords: Enterprise Resource Planning, Success Factors, Administrative & Management Issues and Challenges, CSF (Critical Success Factors), CFF (Critical Failure Factors).

Critical Success Factors on the Implementation of ERP Systems: Building a Theoretical Framework

Existing pressure for the confrontation of a radically changing external environment has led many companies to invest in various Information Systems, such as Enterprise Resource Planning (ERP), in order to optimize their production processes and strategies. Despite the fact that ERP system is an important strategic tool, many companies fail to take advantage of its benefits due to their default in many aspects of management and implementation. This study aims to investigate the critical success factors of enterprise resource planning system implementation and build a categorization framework so as to create a theoretical base that enhances any further research approaches in various sectors of the economy. Therefore, 37 ERP critical success factors were identified by using Content Analysis method and classified into relative categories to the ERP orientations of implementation and the ERP life cycle phases. Finally, these two types of categorization were merged in order to examine the critical success factors’ behavior during the ERP implementation. This paper and the multilateral theoretical framework it creates, sets out how critical success factors must be taken into account by companies and marks a beginning point that promises a sequence of further research approaches in particular economic sectors or in a set of them. By fulfilling the purpose of this study, a significant contribution to computer science literature and especially to the ERP field is offered.

Identifying Critical Success Factors of Financial ERP System in Higher Education Institution using ADVIAN® Method

Enterprise resource planning (ERP) has been widely accepted by many organizations as an information technology process to seamlessly integrate, manage, and boost performance in different units of an organization. However, there linger an unpleasant chasm on success and satisfaction rates of ERP system implementation that have limited the effective use of the system. Moreover, the critical success factors (CSFs) of ERP system implementation have not been investigated in the literature for the case of financial functions in higher education institutions. This paper, through the application of advanced impact analysis (ADVIAN®) method exploits the CSFs of ERP system to support financial functions in a higher education institution. The applied ADVIAN® method highlights the CSFs that are measured according to the measures of criticality, integration, and stability. Furthermore, using precarious, driving, and driven measurements for ranking the factors, an effective model of CSFs for a financial ERP system implementation is attained to support financial functions. The study findings provide a comprehensive methodological scheme that can be used as a reference guide and as an orientation point for efficacious planning, implementing, and using ERP systems to support financial functions in higher education institutions.

Prioritising critical failure factors for the adoption of ERP system using TOPSIS method

Enterprise resource planning (ERP) applications are complex and difficult to implement. Even after implementation many ERP projects are not used or adopted by employees. Organisations are struggling to convince and motivate employees to adapt smoothly to them. Several personal, managerial and organisational issues contribute to successful adoption. This research paper attempts to identify potential issues that lead to failures in the adoption of ERP systems in enterprises. Earlier studies have identified different contributing issues to the failure of ERP systems. A questionnaire was developed around these significant influencing issues reported in literature and industry people mostly senior managers having good experience with ERP systems were asked to rate the importance of these factors. TOPSIS method was applied to rank the factors based on their importance in the failure of ERP systems. From the results, it is found that poor top management support and poor quality of testing were the two most important critical failure factors for ERP adoption. While implementing ERP systems, an organisation has to give importance to these failure factors based on this rank to ensure ERP implementation success.

Principal Component Analysis on Morphological Variability of Critical Success Factors for Enterprise Resource Planning

The concept of critical success factors (CSFs) has been widely used as a measure to tackle the hurdles associated with numerous implementations of enterprise resource planning (ERP) systems. This study evaluates the morphological variability of CSFs using the analytical principal component analysis technique to identify principal components (PCs) that can be adopted for a successful ERP system implementation. The dataset of 205 CSFs from 127 different studies was evaluated for the morphological variability in those studies. According to the results, 66 PCs were identified and ranked accordingly. The first 49 PCs with eigenvalues greater than 1 accounted for 89.67 % of the variability recorded. The first 6 PCs respectively accounted for 13.67%, 19.37%, 24.67%, 29.41%, 33.52% and 36.94% cumulative variations. In general, the graphical illustration of the study results show the palpable division between the taxonomic groups for 3 PCs.

Readiness research for implementing ERP systems: a case study

This research paper describes the scope of the enterprise resource planning (ERP) roadmap recommendation for the Arab Open University (AOU) Jordan branch administrative services. It provides a high-level overview of the key processes, the major technologies supporting those processes, and the state of readiness for an ERP implementation. It also describes the result of the analysis of the various four alternatives which were identified as the most viable options for implementation of an ERP solution. Furthermore, the research also assesses the high-level 'As-Is' business processes against the standard norms and best practices of 'world-class' higher education institutions and their applicability to the ERP implementation at AOU.

Critical Success Factors in Implementing Enterprise Resource Planning Systems for Sustainable Corporations

More and more companies are significantly introducing enterprise resource planning (ERP) systems to secure enterprise resources for effective distribution and provide accurate data for sustainable development in enterprise. Recently, Type B laboratory has promoted the utilization of the corporation’s own sustainable developments of the business model philosophy to affect the society and to solve social and environmental issues. The form of organizations arising from this certification process is referred to as the B Corporation, and this represents the implementation and commitment to sustainable development. Thus, decision-makers of B Corporation who can utilize ERP system tools well can coordinate sustainable activities better. There is not enough literature at this stage to provide the key success factors of implementing the ERP system for the B Corporation in Taiwan. This study extensively reviews the literature and conducts a modified Delphi expert questionnaire survey to elucidate the critical success factors of B Corporations’ implementation of ERP systems. The research results can assist the sustainable value of B Corporation and contribute to the current literature of improving critical success factors. The limitation of this study is that it only represents the perspective of B Corporation in Taiwan. Second, this study is unable to encompass all key success factors (CSFs) pertaining to ERP systems.

The Strategic Importance of Enterprise Resource Planning (ERP) Systems Implementation in The Fast Moving Consumer Goods (FMCG) Industry in Sri Lanka

Enterprise Resources Planning Systems (ERP) are implemented in organizations to optimize the supply chain to improve the overall performance. Yet, it is observed that many organizations have not achieved the desired level of performance through this strategic move. Literature suggest that the implementation barriers can be a main reason for this. Hence the problem centered in this study is to identify the success factors and challenges of ERP systems implementation in the FMCG industry in Sri Lanka. This study uses the case study approach for four companies in the FMCG industry. Focus group interviews were used to gather data and the participants of the focus group interviews were key users who had an important role during the implementation. Semi-structured interviews were conducted by an experienced interviewer using an interview guide with semi-structured questions. Success factors included the technological know-how, high management commitment, lesser government regulations, and experience of the process re-engineering. Challenges included investment in resources, information management, changing the organization culture to the best practices of the system, lack of the user training and limitation of the proper consultancy services. Findings of the study can be used as a framework to understand the ERP implementation success factors and the potential challenges faced by organizations in the FMCG industry.

Critical Success Factors for Enterprise Resource Planning System Implementation in Qatar

The purpose of this study is to examine the impact of project management planning processes (including team competency and business process re-engineering) and top management support on the success of enterprise resource planning (ERP) system implementation in Qatar. This study adopted a quantitative method to collect data through a survey from employees working in Qatari government ministries that implemented an ERP system in the last 10 years. Partial least square structural equation modeling analysis was used to test the relationship among variables. The findings revealed that project management, top management support and business process re-engineering make a significant contribution to the success of ERP implementation. However, team competency and composition had no significant effect on ERP implementation success. The study recommends that governmental agencies who are planning to implement a new ERP system should consider these factors during the early planning stages in order to successfully implement the system and avoid any delays or overspending in project delivery.

The Direct and Indirect Effect of Enterprise Resource Planning System Implementation on Firm Performance through the Organizational Capabilities as a Mediator

In the midst of rapidly changing business environment and technological advancement, ERP becomes the solution for companies to improve efficiency and effectiveness by integrating existing system thus that companies can increase their performance. Using RBV approach, companies can properly manage their resources through the organizational capabilities also play an important role in improving firm performance. This paper aims to examine the effect of ERP system implementation on firm performance both directly and indirectly through the organizational capabilities as intervening variable at manufacturing companies listed on Indonesia Stock Exchange period 2013-2017 which consists of 100 samples of ERP Adopters and Non-Adopters. The conceptual model in this study tested and analyzed using PLS-based SEM. The results showed that the implementation of ERP system has significant effect on firm performance and organizational capabilities. Organizational capabilities also have significant effect on firm performance. In addition, organizational capabilities have proven to mediate the relationship between ERP system and firm performance. This shows that the implementation of ERP system makes the information system to be integrated thus it enable companies to be more efficient and will affect the organizational capabilities in maximizing the utilization of company resources that ultimately can improve the firm performance.

Enterprise Resource Planning system and its impact on tourism companies' operational performance

Purpose: The purpose of this study was to find out the relationship between applying the Enterprise Resource Planning system and operational performance, and to develop proposed framework to achieve the requirements of the ERP system, in addition, to measure its availability within tourism companies. Research methodology: The study design is a qualitative study. Data are presented in descriptive form, with in-depth and adaptable analysis. Sample Collection by intentional sampling, the sample chosen depends on the study objectives without regard to the ability of a generalist. The study was based on the distribution of a survey list on a random sample of employees of tourism companies in Egypt. Results: The structural equation modeling results indicate that all the employed dimensions to gauge the impact of ERP system (represented by the components of the system), have direct influence and an indirect impact on the operational performance and then access to the quality of tourism service provided. These findings help to explain the mixed discoveries in the literature concerning the pattern of the causal relationship between ERPs with operational performance and service quality. Limitation: The field study data were collected from survey forms from May to July 2019. Three hundred thirty questionnaire forms were distributed, 310 usable replies were received with a response rate of 93.9%. Contribution: Enterprise Resource Planning (ERP) system has received considerable attention in the last years. Many organizations seek to integrate their IT infrastructures by implementing the Enterprise Resource Planning system (ERP). So implementing ERP system helps tourism companies in raising performance rates through reducing the time to do more business, reducing cost, increasing productivity, which leads to higher performance rates. Keywords: Enterprise Resource Planning system, ERP business value, ERP benefits, Operational performance

The Empirical Evidence of Enterprise Resource Planning System Adoption and Implementation on Firm’s Performance Among Medium-Sized Enterprises

The objective of this study is to examine the mediating role of enterprise resource planning (ERP) system adoption on the relationship between performance of medium enterprises (PMEs) and organizational culture (OC), communication process (CP), organizational structure (OS), information technology readiness (ITR), technological change (TC), government policy (GP), information access (IA) and technology infrastructure support (TIS). This study also includes the role of top management support (TMS) as a moderating variable on the relationship between ERP and PME. This study proposes a theoretical framework based on theories such as resource-based view, contingency theory and diffusion of innovation. The data were collected from medium-sized enterprise (ME) organizations operating in South Western Nigeria. A total of 658 questionnaires were distributed to selected MEs and only 355 were returned and used for the analysis. The empirical data were analyzed using the Partial Least Squares Structural Equation Modelling (PLS-SEM). The results showed that CP, ERP, GP, IA, ITR, OC, OS, TC, TIS and TMS have significant direct relationships with the ERP and PME while GP is not significantly linked to ERP adoption. Moreover, IA, ITR, OC, OS and TC have no significant relationship with PME while ERP system adoption mediates the relationship between the CP, OC, OS, TC and TIS with PME. The findings showed that the presence of CP, OC, OS, TC and TIS will influence the PMEs in the adoption of ERP and confirmed that TMS plays an important role in moderating the relationship between ERP and PME. The findings provide important insights to CEO, managers, policymakers and researchers to help them understand the importance of using the ERP system to enhance the performance of medium-sized enterprise (PMSE) organizations. Limitation of the study is based on MEs only. In this light, future research can focus on the evolution of not only small enterprises but also large firms.

The effect of task characteristics on enterprise resource planning system success with user characteristics and organizational characteristics as mediating variables

Enterprise Resource Planning(ERP) is an integrated system that provides a wide range of benefits for the company, but there are still many companies who have unsuccessfully implemented ERP system. This study aimed to analyze the effect of the task characteristic and the success of Enterprise Resource Planning (ERP) on the success of ERP, with the user characteristic and organizational characteristic as mediating variables. The data were collected by using a questionnaire distributed directly to users of Enterprise Resource Planning (ERP) in Indonesian companies listed in Indonesia Stock Exchange (ISE). The data were processed by using Partial Least Square (PLS). It was found that the suitability of the task significantly affects the success of an ERP system, either directly or mediated by the user variable characteristic and organizational characteristic. Task difficulty also significantly affects the success of an ERP system if mediated by the convenience variable (user characteristic). The success of the ERP system is determined by based tasks and task complexity through the system the user's convenience in using the information system.

An Integrated Approach to Performance Evaluation of Enterprise Resource Planning (ERP) System Implementation

In spite of the immense expenses related with enterprise resource planning (ERP) systems execution and use, its effect on organizational performance stays vague. The goal of this study was to empirically examine the impact of ERP implementation and use on the long-term performance of organizations. This research leverages three fundamental specifications for the examination of impacts as follows: performance ratios (ROA, ROE, ROI, ROS), labor productivity (production function), and stock market valuation (Tobin's Q). This research used a total of six years of financial data from 47 organizations in Thailand that implement and use ERP system. The findings reveal that a post-adoption period of more than four years may be needed in order to observe a significant impact from ERP investments on organizational performance.