Quality Of Tourist Destination Research Articles

Analysis of High-Quality Tourism Destinations Based on Spatiotemporal Big Data—A Case Study of Urumqi

Although high-quality tourism destinations directly determine the tourism experiences of tourists and the management focuses of tourism management departments, existing studies have paid little attention to the relationship between tourism destinations of differing quality and tourist experiences. This study analyzed the spatiotemporal distribution of tourists and the quality of tourism destinations in Urumqi based on Tencent migration big data and Weibo sign-in big data and ultimately determined whether there are spatial correlations between the two. The results show that there are large differences in quality between different tourist destinations, and although the spatial and temporal distribution of tourists is not strongly correlated with the quality of tourist destinations, we can divide tourist destinations into four categories based on the correlations between the two (e.g., high-quality tourist destinations with a low number of tourists). The results of this study provide tourists with examples of high-quality tourist destinations, thus improving their holiday experiences, and they also provide a basis by which tourism management departments can manage and develop tourist destinations. The results of this study can also be extended to other regions and play a positive role in promoting the development of the tourism industry.

Kualitas Layanan dan Destinasi Wisata terhadap Kepuasan Wisatawan untuk Mengunjungi Kembali Desa Wisata

This study aims to determine the effect of service quality and destinations on tourist satisfaction to revisit Bongan Tabanan Bali Tourism Village. This research method is descriptive quantitative. This study involved 105 respondents with various characteristics, including gender, age, occupation and income of the respondents. The sampling technique used was purposive sampling, to respondents who had visited at least two times to tourist sites. Data analysis used multiple regression analysis techniques. The results showed that service quality can have a significant positive effect on tourist satisfaction with a value of 0.370 on the indicator of willingness to respond to visitors with the highest value of 0.822. The destination quality variable also has a positive significant effect on tourist satisfaction with a value of 0.206, namely on social attractiveness in Bongan Tabanan Bali Tourism Village with a value of 0.868. Tourist satisfaction variable also has a significant positive effect on return visit interest with a value of 0.354 on the visit indicator in accordance with expectations. In the variable that there is a desire to visit again, there is an indicator with a value that has a positive effect, namely the value of 0.884, which is in the form of intending to travel to Bongan Tabanan Tourism Village, Bali. In conclusion, service quality affects tourist satisfaction which is also influenced by the quality of tourist destinations. The quality of service also has a strong influence on return visits from tourists.
 Keywords: Tourist Destinations, Service Quality, Return Visits, Tourist Satisfaction

Validation of a Satisfaction Questionnaire on Spa Tourism

The authors’ line of research is within the existing methodological debate around the concepts of quality of services, destinations, and quality measurements methods. The authors consider that the most appropriate way to measure quality is to develop instruments according to the destination and context in question, defining the quality of the tourist destination for practical purposes based on the satisfaction experienced by the tourist or the SERVPERF model, weighted and used to measure the quality of sun and beach tourist destinations. The authors of this work propose the knowledge of spa tourism, its quality and its level of satisfaction as a research gap and consider it as a starting point to validate a questionnaire that would allow the measurement and comparison of parameters with other segments already studied and that can also serve as a measuring instrument for tourist segments with similar characteristics, not as well known in the international literature as inland, ecological or nature tourism. Good internal reliability results were obtained in all items and in all dimensions. The factor analysis distributed the weights of the variables in the theoretical model, and construct validity was obtained with an association between the global evaluation by dimension and the general significance. The score of the main questionnaire was statistically significant.

Stationary Traffic as a Factor of Tourist Destination Quality and Sustainability

Since the Republic of Croatia is one of the most popular European and world tourist destinations, the aim of this paper is, from the user’s (n = 596) point of view, to research the importance of stationary traffic in tourist destinations. The purpose of this paper is to point out the possibilities of improving the tourist destination quality and sustainability through an adequate parking service. In order to corroborate constructed scientific hypotheses, a larger number of scientific methods were used from which a polling method, analysis and synthesis method, descriptive statistics method, t-test, and analysis of variance (ANOVA) should be singled out. The major finding of this paper indicates a relatively big importance of stationary traffic (M = 6.51; SD = 2.21) as an element of tourist destination quality. Moreover, regarding the quality of tourist destination, the results of this paper suggest that the parking space availability is more important than the way parking or parking payment are organized. Between the experienced parking problem in a tourist destination and age on one side and evaluation of the importance of stationary traffic as an element of tourist destination quality on the other side, a statistically important connection was established. Gained knowledge can be particularly helpful to hotel industry managers but also to traffic managers whose duty is to provide an adequate number of parking spaces in tourist destinations.

Developing green marketing tourism in Perak, Malaysia

Perak is the second largest state in Malaysia. Meanwhile, the trend of tourists to Perak has declined. The local government is working with the Ministry of Tourism, Arts and Culture to increase the number of tourists for the Visit Malaysia 2020 program. They focus on campaigning for markets: Europe, Australia, the Middle East, Central and East Asia. Meanwhile, environmental health problems worsen the quality of tourist destinations in Perak. To respond to this program, they are trying to increase a tourist visits by conducting a Silver Tourism promotion campaign that uses English and Chinese as part of its marketing strategy. The aim is to increase the attractiveness of tourists from Europe and China. We recommend paying attention to social influences, environmental awareness, pro-environment behavior, and awareness of pro-environment behavior. By paying attention and building this empathy, it will prepare the application of green marketing strategy.

The Perception and Characteristics of Tourists in Semarang City


 The purpose of the study is to find out the conditions and the quality of tourist destinations in Semarang, the characteristics of tourists, and the pattern of foreigners in Semarang. The population of the study is the tourists of Semarang in 2016 which are as much as 3.125.197 tourists. The samples of the study are 400 tourists taken by using the Slovin formula with convenience sampling. The study is used a quantitative descriptive approach. The data collection is used the questionnaires. The techniques data analysis is used descriptive statistics. The results of the study show that the tourists perception toward the quality of tourist destinations in a tourist attractions of Semarang based on attraction aspects, facilities and accessibility in 2018, most of them are gave good enough opinion. The characteristics of tourists that visited Semarang in 2018, most of them are domestic tourists, men, between 18-40 years old, were not married yet, they came from another city, their last education is highchool/equal, and they are students/students college.The pattern of tourists visiting the tourist attractions in Semarang in 2018 is most of the tourist came with their family/friends in order to vacation/recreation, the visits frequency only once in a year for 1-2 days and most of them came in the day of Eid al-Fitr holiday. Based on secondary data, Semarang has three times peak seasons, those are new year masehi, school day off and Raya Eid al-Fitr holiday.
 
 

STRATEGI PENGEMBANGAN BANJIR KANAL BARAT SEBAGAI DAYA TARIK WISATA DI KOTA SEMARANG

The number of tourists visiting Semarang City is increasing significantly year by year. However, this increase is not accompanied by an improvement in the quantity and the quality of tourist destinations in Semarang. Banjir Kanal Barat area is one of the potential tourist destinations in Semarang, but so far the existing facilities in this area are very limited. In addition, there is no any tourism activities which can be done even. Moreover, this area tends to be very unattractive. This study aims to analyze the development strategy of Banjir Kanal Barat (BKB/western canal) as an interesting tourism destination by analyzing internal and external factors. The data were analyzed descriptively qualitative to determine BKB's development strategy through SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats). The results of this study formulated 10 (ten) alternative strategies for the development of Banjir Kanal Barat as a tourism destination area. The three best alternative choices are: (1) creating tourist facilities which can be enjoyed by the community, (2) developing special water attractions, (3) inviting investors and cooperating with various parties.

Analysis of Successful Strategy to Develop Sustainable Marine Ecotourism in Gili Bawean Island, Gresik, East Java

The sustainability of resources and marine ecotourism in Gili Bawean Island is still developing to the current day. The management is conducted individualistically and is currently far away from being integrated and sustainable. It is important that stakeholders understand the island’s condition and the urgency of coastal resources, to determine collective action, which leads to sustainable ecotourism on the island. This research aimed to discover stakeholders’ involvement in determining key variables and formulate a strategy of marine ecotourism development based on possible future scenarios in Gili Bawean Island, Gresik Regency, East Java. The field study was done through an expert meeting of stakeholder representatives on March–April 2017. The data was analyzed using Participatory Prospective Analysis (PPA), a comprehensive and quick framework, which was designed to demand requests in structural anticipation and exploration and also to focus on interaction and consensus among stakeholders. The results of this research show that five main variables should be emphasized in developing marine ecotourism on the island, including tourist activities, institutions, and economic activities, as well as the quality of human and natural resources. Counting heavily on those variables, it is hoped to create an integrated marine ecotourism development. Coordination among stakeholders can be declared successful when the tourist objects are managed better, and the quality of tourist destinations and the number of tourist visits increase noticeably. Good governance of marine ecotourism contributes to increments in tourist amenities, boosts the welfare of local communities, and secures sustainability of local natural resources.

The Role of Tourist Networks in the Improvement of the Destination Product’s Quality – Results of Research

Purpose. The aim of paper is to present the survey results to determine and assess the role of tourism networks in improving the quality of a tourism destination product. Method. The study was based on: the literature analysis method and other sources of data and interview technique. Findings. The study indicates that network organisations influence the quality of tourist destination in main dimensions of: Reliability, Assurance and Responsiveness. Less activity can be observed in the dimensions: Tangibles and Empathy. Direct effects in terms of improving the quality of tourism infrastructure are indicated by these organizations, which represent the majority share of local government units. Research indicates a low level of development of ethical attitudes. However, it should be noted that activities of network organizations are often distracted. Research and conclusion limitations . Investigated network organizations do not have clearly defined strategies, evaluation was based on self–evaluation made by organization leaders, restrictions on access to information of the network organizations. Practical implications. The study highlighted further directions of improving the tourism product of destination in terms of both organizational and individual dimensions of quality. Originality. The originality of the study is an attempt of influence evaluation of network organisations on quality of tourist destination. The novelty is also empirical verification of theoretical postulates regarding the role of network organizations in improving the quality of tourist products of a destination which have been formulated in the literature. Type of paper. Research paper.

Public Private Partnership – Postulate for Competitive Tourism Development

In Croatia, there have lately been growingly frequent discussions on advantages of clusters as a networking method for strengthening competitive advantage and as a need to increase the quality of our total export. The European Commission has pointed to the importance of integrated management of the destination quality. However, Croatia lacks sufficient knowledge on networking and integrated quality in tourism; the real quality management (in tourism) based on European models has just been getting its swing.This paper provides an insight into the theoretical base of three elementary concepts: quality, clusters and integrated quality management. Moreover, it shows possibilities and advantages of implementing integrating model as an efficient method to reach and keep the overall quality of tourist destinations through a case study and author’s proposal of integration and partnership model in a destination.

UK tour operator strategies: causes and consequences

AbstractThis paper is an investigation of the competitive strategies of British tour operators and their impact on the image and quality of tourist destinations. The strategies considered are the vertical integration of tour operators with travel retailers and airlines, pricing and contracting systems in the resort, and developments in market segmentation. The authors also consider the rationale, development and impact of tour operator branding, a strategy that has accelerated the trend towards standardised holiday products. The study concludes by outlining policies to counteract the negative effects of tour operator strategies and work towards a more fruitful partnership between mass market tour operators and tourist destinations. Copyright © 2001 John Wiley & Sons, Ltd.