Abstract

Since the Republic of Croatia is one of the most popular European and world tourist destinations, the aim of this paper is, from the user’s (n = 596) point of view, to research the importance of stationary traffic in tourist destinations. The purpose of this paper is to point out the possibilities of improving the tourist destination quality and sustainability through an adequate parking service. In order to corroborate constructed scientific hypotheses, a larger number of scientific methods were used from which a polling method, analysis and synthesis method, descriptive statistics method, t-test, and analysis of variance (ANOVA) should be singled out. The major finding of this paper indicates a relatively big importance of stationary traffic (M = 6.51; SD = 2.21) as an element of tourist destination quality. Moreover, regarding the quality of tourist destination, the results of this paper suggest that the parking space availability is more important than the way parking or parking payment are organized. Between the experienced parking problem in a tourist destination and age on one side and evaluation of the importance of stationary traffic as an element of tourist destination quality on the other side, a statistically important connection was established. Gained knowledge can be particularly helpful to hotel industry managers but also to traffic managers whose duty is to provide an adequate number of parking spaces in tourist destinations.

Highlights

  • The Republic of Croatia is a tourist country and one of the most popular European tourist destinations

  • Hypothesis 1a (H1a): Tourists that had not experienced a parking problem gave a higher grade to the importance of stationary traffic as a factor of tourist destination quality

  • Hypothesis 1b (H1b): Tourists whose parking problem had been solved in a satisfactory way gave a higher grade to the importance of stationary traffic as a factor of tourist destination quality than tourists whose problem had not been solved in a satisfactory way

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Summary

Introduction

The Republic of Croatia is a tourist country and one of the most popular European tourist destinations. Competition of tourist destinations on the European and world market is increasing every year [1]. Most tourist destinations use quality and sustainability development as one of the important strategies to increase their competitiveness in international tourist markets [2]. Destination loyalty means more cars since foreign tourists tend to arrive in Croatia by car [8]. It is important for destination managers to concentrate on the quality and sustainability of tourist destinations. The competitive of afor tourist depends the quality ofand factourist destination product isstrength the reason both destination domestic and foreign on tourists to come tors itThe consists of. Thestrength task of quality factors of a tourist destination doubleof(cf Figure visit. The task of quality factors of a tourist destination is double (cf Figure 1)

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