Successful Communication Research Articles

Health literacy: a strategy for success in patient-physician communication

Health literacy: a strategy for success in patient-physician communication

Analisis Unsur-unsur Komunikasi, Media Komunikai, Metode Komunikasi, Efek Komunikasi

Analysis of Communication Elements, Communication Media, Communication Methods, Communication Effects Communication methods are the concrete way messages are conveyed, such as direct speaking, letters, telephone, email, or presentations. The seven elements of communication play a very important role in building a successful and good communication process. Communication media includes all types of content used in the communication process, including text. Communication methods include the techniques and methods used to send messages from the sender to the recipient. This includes oral communication, tert. Communication effects refer to the impact of messages conveyed through certain media or communication methods. Analysis of communication elements, media selection, use of appropriate methods and strategies, and understanding the effects of communication are very important in ensuring that messages are conveyed effectively and achieve the desired goals in various contexts, both in personal communication and public communication.

INVESTIGATING THE ISSUE OF COMMUNICATIVE AND ORGANIZATIONAL SKILLS IN PSYCHOLOGY

Understanding communicative and organizational abilities in contemporary psychological theories is crucial, particularly in an era dominated by information and technology. Enhancing communication effectiveness and interaction skills is a pressing challenge, making the study of communicative competence and organizational abilities highly relevant. This paper systematically reviews key theoretical developments in this field. Russian psychologists, such as S.L. Rubinstein, A.G. Kovalev, and others, have contributed to the research on communicative abilities, employing various terms like communicative competence and socio-psychological competence. However, a clear differentiation between these terms is yet to be achieved. According to the personality-activity approach, communicative abilities are socio-historically rooted and shaped through practical communication. They are individual-psychological traits reflecting success in communicative tasks. G.S. Vasilyev and A.A. Kidron offer early insights into communicative abilities. Vasilyev defines them as facilitating successful communication, while Kidron views them as a general capacity linked to personality substructures. Kidron identifies levels of communicative ability manifestation, including cognitive, cognitive-expressive, expressive, expressive-interactional, and interactional abilities.

Transparency and Its Manifestations in Russian Media Discourse: A Case Study of HC Traktor

The article explores the manifestations of transparency related to the Russian political management in 2018–2019. A discursive analysis included the media materials covering the decision by Chelyabinsk (the seventh largest city in Russia) regional authorities, without public discussion, to allocate significant funds from the city budget to support HC Traktor. The public discussion of this issue was widely reflected in the media. Civic activists accessed official online documents concerning the participatory financing and initiated an online dialogue with the authorities, disagreeing with their decisions, offering alternatives, and suggesting that internal political management be made more public. The study systematizes various aspects of transparency: openness, availability, clarity, democracy, visibility and accountability. Since new media and social networks play a key role in the interaction between the state authorities and public, the paper considers all the structural elements of modern media communication: addressees, target audience, channels of information, the content and form of publications, their perlocutionary effect. The results of our study proved that communicative success was reached by breaking language standards, polycode information delivery, and storytelling techniques. The perlocutionary effect of this transparent media communication was difficult and deferred. The public dialogue did not satisfy the initial public demand, but it did influence the management practices (further reflected in Russia’s federal legislation) and accompanied changes in the composition of regional elites. Keywords: Transparency, information society, public authorities, tropes, stylistic devices, storytelling.

Investigating the Challenges and Strategies of Thai University Students in Mastering English Idioms

Background: The acquisition of English idiomatic expressions is a critical aspect of language proficiency that unquestionably contributes to the improvement of effective communication skills. A number of studies have been conducted in the field of English idioms; however, there are still unanswered questions in this area. Since learning English idioms is a complex process, further investigation is needed, especially among students learning English as a Foreign Language (EFL) in the specific educational milieu of a university setting. Purpose: This study investigated the attitudes of Thai university students towards the importance of learning English idioms. In addition, it examined the challenges faced by these students in learning and comprehending English idioms, along with the effective strategies employed to overcome the difficulties. Methods: This study adopted a descriptive research design involving 50 fourth-year English major students (12% male, 88% female) from a university in southern Thailand. A survey questionnaire on a five-point Likert scale adapted from Orfan (2020) was used to collect the data from the participants. Results: The findings demonstrated that Thai university students had a positive attitude towards the importance of learning idioms and recognized the critical role they play in successful communication in English. Nevertheless, they faced various challenges when learning English idioms. They reported that idioms were challenging to grasp when taken out of context, and they faced difficulties due to their limited knowledge and cultural background. The participants in the study also reported utilizing different strategies to learn and comprehend idioms, such as guessing the meaning of idioms, using descriptive definitions in English, and memorization. Conclusion: This study offers valuable insights for both educators and researchers, serving as a foundation for the development of more efficient language teaching methodologies and promoting cross-cultural understanding in language acquisition.

SOME METHODS OF SHAPING OF THE RHETORICAL SPEECH GENRES IN THE LANGUAGE CONSCIOUSNESS OF INTERNATIONAL MEDICAL STUDENTS ON THE RUSSIAN CLASSES

The article analyzes the issues of methodology of training Russian language of international students in medical educational programs. Special attention is paid to the role of text as an effective learning tool, which is an important aspect of this field of work. The text is considered in the context of the communicative method and represents the result of speech activity and oral reproduction of speech in situations where different speech genres are used. The research focuses on the importance of including rhetorical speech genres in the foreign linguistic training of Russian language of the first and second year medical students in Kokshetau Shokan Ualikhanov University. The authors suggest that this approach contributes to successful communication in educational and future professional spheres. Modern speech genres for foreign language students are presented. The subject matter of these genres is determined by the peculiarities of students' linguistic picture of the world. In the process of transition from the first to the second year of study the main components of speech genres in the student's linguistic consciousness were revealed. The results of the comparison of the peculiarities of the use of rhetorical speech genres by international students of Medicine School in the educational and professional spheres at the initial stage of activity are also presented. Key words: speech genre, rhetorical genre, text, discourse, model, training content.

Exploring Pragmatics: Uncovering the Layers of Language and Meaning

The dynamic interaction of pragmatics, semantics, and culture in language understanding and communication is examined in this narrative review. The review emphasizes how pragmatics and semantics provide complementary viewpoints on language meaning, drawing on current findings in linguistics and communication studies. Semantics concentrates on the exact meanings of words, but pragmatics takes speaker intent and context into account. Comprehending both improves meaning interpretation and communication. The research also highlights how culture influences, how language is used and understood, especially when it comes to nonverbal cues like humor and manners. Language is used to communicate and understand emotions, and this is influenced by cultural quirks. The results highlight how crucial it is to take cultural background, emotional expression, and context into account when developing language instruction and communication approaches. The study ends with recommendations for future research, such as cross-cultural comparison studies, language change monitoring longitudinal studies, and examinations of how language usage is affected by digital platforms. This review advances pragmatics knowledge, which leads to more successful communication techniques in a variety of settings.

Comparing the effectiveness of verb-focused and particle-focused exercise formats on the recall and recognition of phrasal verbs

Phrasal verbs are important for successful communication and yet are incredibly challenging for language learners. The current study compared two exercise formats for the learning of phrasal verbs. One format draws attention to the verb, while the other brings into focus the particle. In the verb-focused format, students were asked to guess the missing verb before receiving feedback. In the particle-focused format, they were told to guess the missing particle before feedback was presented. The results of a cued-recall test showed that the recall of phrasal verbs was enhanced more effectively in the particle-focused format than in the verb-focused format, although this advantage diminished after one week. A multiple-choice test revealed no significant difference between the two methods in terms of their impact on the recognition of phrasal verbs. The current study also aimed to test the prediction of the episodic recollection hypothesis, which specifies that memory of the initial guess plays a critical role in the subsequent recall of the correct answer. It was also found that asking students to recall their initial guess moderated their performance in the posttest. Overall, the findings of the current study suggest that the particle-focused format boosts the memory of phrasal verbs and that to minimize the adverse effects of proactive interference, it is vital for students to remember their errors. This means that teachers would be advised to focus on exercises that provide the verb and encourage guessing of the particle.

Investigating the Strategies, Activities and Challenges of EFL Speaking Classes

This study analyzes the strategies, exercises, and challenges faced in English as a Foreign Language (EFL) speaking lessons. The study examines pedagogical approaches, a range of speaking exercises, and ongoing challenges to identify successful techniques employed by teachers to enhance students' oral communication skills, assess the influence of different speaking activities on language proficiency, and explore the difficulties encountered by educators and learners, such as motivation, anxiety, cultural disparities, and limited resources. The study provides valuable insights and recommendations for enhancing language learning outcomes and creating a more favorable learning environment for all stakeholders in EFL-speaking classes. These recommendations focus on improving instructional techniques, curriculum design, and learner support systems. This study used a quantitative research methodology to investigate the techniques, exercises, and challenges faced in English as a Foreign Language (EFL) speaking classes in a private university setting. Quantitative research entails the collection and examination of numerical data to identify patterns, correlations, and trends. Information is gathered from a total of 115 students who are currently enrolled in English as a Foreign Language (EFL) speaking classes. This data is obtained through the use of questionnaires, which consist of both closed-ended questions and Likert-scale questions. Communicative Language Teaching (CLT), Task-Based Learning (TBL), Role-plays, Debates, Learner Anxiety, and Linguistic Barriers have a substantial impact on the performance of English as a Foreign Language (EFL) speaking classes. CLT (communicative language teaching), TBL (task-based learning), role-plays, and debates are identified as reliable indicators, demonstrating the effectiveness of interactive teaching methods . The presence of learner anxiety and linguistic barriers highlights the necessity of addressing psychological and linguistic obstacles in order to promote successful English communication.

The Misunderstanding of Jordanian Requests by the Non-Arab Students at the Northern Private Universities of Jordan: A Conceptual Paper

This study aims to investigate the misunderstanding of Jordanian requests by non-Arab students at the northern universities of Jordan. The misunderstanding among the students at these universities restricts building strong relationships among the students which could expand the problem of making successful communications among them. Brown and Levinson's (1987) politeness theory is adopted to analyze the data together with Austin's (1975) and Searle's (1975) speech act theories. A mixed method is used to collect the data. For the quantitative data, the Discourse Completion Test (DCT) will be used, and for the qualitative data, a semi-structured interview will be conducted. The results are expected to achieve the objectives of this study.

THE ROLE OF COMMUNICATION IN THE MANAGEMENT PROCESS

The managerial triad of the modern era consists of communication, leadership, and coordination; therefore, communication emerges as an imperative when studying management. Communication is a complex process and represents one of the fundamental competencies of successful individuals. The functioning of each part of an organization is largely conditioned by the nature and system of the communication process. There is a very close connection between the management process and communication activities. It is of paramount importance that there are good communications within the organization, as well as between the organization and its environment, enabling the organization to act as a unified entity directed towards common goals. The effectiveness of communication is of great significance because communication is a condition for directing and influencing employees towards achieving organizational interests, implementing changes, and generating good ideas. Adapting to a turbulent environment requires continuous development and improvement, which is a prerequisite for successful communication in the management process. The goal of this paper is to highlight the role and importance of communication and negotiation for successful business operations.

Listener perception of appropriateness of L1 and L2 refusals in English

English has become an international language (EIL) as speakers around the world use it as a universal means of communication. Accordingly, scholars have investigated different aspects of EIL affecting communicative success. Speech scholars have been interested in speech constructs like accentedness, comprehensibility, and acceptability (e.g., Kang et al., 2023). On the other hand, pragmatic researchers have examined lexico-grammatical features of EIL that contribute to first language (L1) English listeners’ perceptions of appropriateness in speech acts (e.g., Taguchi, 2006). However, little is known about: a) how appropriateness is perceived by users of EIL of diverse L1s and b) how those appropriateness perceptions are related to lexico-grammatical and phonological features. Therefore, the present study had 184 listeners (L1 = English, Spanish, Chinese, and Indian languages) evaluate 40 speech acts performed by 20 speakers (L1 English and Chinese, 50% each) in terms of appropriateness on a 9-point numerical scale. Results from linear mixed-effects regressions suggested that: a) listener L1 did not contribute to listener ratings and b) speakers’ rhythm and lexico-grammatical features (i.e., use of different pragmatic strategies) significantly contributed to listener appropriateness ratings. The findings provide empirical evidence to support the phonology-pragmatics link in appropriateness perceptions and offer implications regarding the operationalization of English interactional appropriateness.

Совершенствование иноязычной грамматической компетенции студентов языковых вузов на основе комплекса упражнений (на примере английского языка)

The aim of the study is to develop a set of exercises aimed at improving foreign language grammatical competence among students at linguistic universities. The paper explores the issue of forming foreign language grammatical competence in a historical aspect, systematizing modern approaches to teaching foreign language grammar. The scientific novelty lies in revealing the essence of the foreign language grammatical competence of students at linguistic universities at the present stage as a crucial part of the linguistic component of communicative competence determining the success of intercultural communication and the solution of professional tasks. The formation and improvement of foreign language grammatical competence are important methodological tasks in the context of changing educational programs, increasing learner autonomy, and the intensive development of digital technologies. Following the conducted study, the author concludes on the necessity of relying on the cognitive, communicative, personality-oriented, and sociocultural approaches in working with grammatical material in linguistic universities and elaborates a set of exercises aimed at developing the cognitive, psychological, and research components of this competence.

The Traumatic Mirror and the Asymptote: Cinematic Representations of American Intervention in Iraq and Afghanistan

This article explores cinematic representations of American military interventions in Iraq and Afghanistan, examining documentary and fiction films from American, Iraqi, and Afghan perspectives. The article argues that these films often fail to communicate meaningfully with domestic and international audiences effectively, instead remaining ‘asymptotic’ or ‘uroboric’ in their rhetorical and communicative impact. I highlight the ethical challenge faced by filmmakers, whether situated in the West or in the Middle East, of turning the ‘traumatic mirror’ back on themselves, and the difficulties in achieving successful communication and self-reflexivity. The post-9/11 era is marked by a complex intersection of realpolitik, public performatives, and moral commitments, with long-standing tensions between West and non-West persisting in new forms. Cinematic representations of these interventions serve as a window into the traumatic legacies of these conflicts and the ongoing struggle for ethical representation, as well as a lens on the rhetorics of cinema.

Smart cities, smarter values: Unpacking the ecosystem of urban innovation

The beginning of this millennium has become the golden age of smart city initiatives, as local governments strive to exploit novel technologies to improve public services and the quality of life of their inhabitants. However, it is not enough to focus only on the technologies; we need to understand how value is identified, and how different parties approach that value on an ecosystem level. In this qualitative case study, two Finnish smart cities were examined by employing an ecosystem value balance framework to identify how the value proposition is created and what types of value can be captured during the early phases of the ecosystem. The results show that at the very beginning of the life cycle, monetary, epistemic, and social investments are required. The earliest values captured are epistemic, social, and functional. Prominent financial value is seen as a potential value, but to achieve it, the ecosystem should have a common purpose, successful external communication, low entry barriers, seamless internal information sharing, and plenty of co-operation between the ecosystem actors.

Rationalization, enchantment, and subjectivation – lessons for risk communication from a New Phenomenology of everyday reasoning

The success of risk communication in democratic societies depends on a good understanding of people’s knowledge and ways of reasoning, which requires a broader perspective of ‘societal risk communication’. This includes all kinds of rationales how people and social institutions communicate, make sense of, and engage with risk and uncertainty to better understand the epistemological challenges for risk communication by experts and social decision-makers. For this purpose, we utilize insights from New Phenomenology and specify three rationales how people and social institutions engage with risk and uncertainty, following earlier work: ‘rational’ evidence-based modes of engaging with risk are accompanied by ‘non-rational’ (e.g. faith, hope) and ‘in-between’ modes (e.g. intuition, trust). In everyday life these idealtype modes rarely occur in pure but modified form. Therefore, we advance Zinn’s original work by introducing a dynamic model of decision-making under risk and uncertainty along the three types drawing on New Phenomenology. There are systematic differences in the embodied and the abstract forms of knowledge people refer to when making sense of risk and uncertainty while the abstract forms differ in their empirical saturation. The dynamized framework helps to understand institutional challenges as well as people’s sense-making, which show tendencies of ‘rationalization’, ‘enchantment’ and ‘subjectivation’.

Kalimat Efektif dalam Bahasa Indonesia untuk Sukses Berkomunikasi

This article discusses effective sentences in Indonesian for successful communication, particularly in two common situations encountered in professional and educational environments. Case analyses involve examining real-life cases from various communication situations in daily life. These cases may include situations in both professional and educational settings. This analysis will assist researchers and readers in understanding the application of effective communication concepts in practical contexts, as well as reinforce understanding of the importance of effective sentences in communicating in the Indonesian language.

Vowel Epenthesis in the Pronunciation of English Consonant Clusters by Kuwaiti EFL Learners

This study investigated pronunciation errors made by Kuwaiti Arabic (KA) learners of English as a foreign language (EFL) in their production of English consonant clusters. The participants consisted of 25 Kuwaiti EFL learners who were asked to read English words embedded in short sentences. Target words constituted initial, medial, and final-consonant clusters. Data were transcribed by the researchers in addition to three phoneticians for reliability and were further verified through Praat software. Results indicated that pronunciation errors made by these learners of English were restricted to initial and medial consonant clusters that violated the syllable structure requirements of their native dialect. When a conflict occurred between the syllable structure of their first language (L1) and that of the English language, the participants adopted two phonological repair strategies to resolve the conflict: vowel epenthesis and re-syllabification. These phonological repair strategies appeared to be a process of phonological rule transfer from the L1 to the second language (L2) and served to bring the underlying forms of the English words into conformity with restrictions on possible surface syllable structures of the Kuwaiti dialect. These findings highlight the need to develop materials and reading exercises in the classroom to raise students’ awareness of the differences between the syllable structure of their L1 and that of English and its role in successful communication.

Moderate Anthropogenic Noise Exposure Does Not Affect Navy Bottlenose Dolphin (Tursiops truncatus) Whistle Rates

Bottlenose dolphins (Tursiops truncatus) rely on frequency- and amplitude-modulated whistles to communicate, and noise exposure can inhibit the success of acoustic communication through masking or causing behavioral changes in the animal. At the US Navy Marine Mammal Program (MMP) in San Diego, CA, dolphins are housed in netted enclosures in the San Diego Bay and exposed to noise from vessels, unmanned underwater vehicles, and other remote sensing devices. The acoustic behavior of 20 dolphins was monitored and whistle rates during noise events were quantified. Whistle rates during the onset of the event (i.e., the first 5 min) did not significantly differ from the pre-onset (5 min immediately preceding). Whistle rates were also not significantly different for the entire duration of the event compared to a matched control period. The noise’s frequency range (i.e., control, mid-frequency (0–20 kHz) or high-frequency (21–80 kHz)), signal-to-noise ratio, and sound pressure level were not significantly related to the dolphins’ whistle rate. Considering this is a location of frequent and moderate noise output, these results lend support to established guidelines on anthropogenic noise exposure for cetaceans, suggesting that moderate noise exposure levels may not impact communication efforts in bottlenose dolphins.

Translation Issues of the national cultural component (based on the material of the New Zealand territorial dialect of the English language of the Auckland region)

This study is devoted to the lexical translation peculiarities in the context of the national and cultural identity of the English language territorial dialect within the Auckland region in New Zealand. Its relevance is due to the multifaceted interaction of nations and the intensity of their cultural exchange at the present stage, in which the issues of accurate lexical translation become critical for successful mutual understanding and communication. Accordingly, lexical units translation subtleties of the New Zealand territorial dialect of the English language witihin the Auckland region are considered as the study's subject, with an emphasis on regional semantic meanings. The purpose of the current work is to identify linguistic nuances that cause difficulties in lexical elements translation to preserve the dialect's unique cultural and national features. The article is based on text-based Internet materials, single- and bilingual academic dictionaries, official documents and the data of informants. Scientific novelty is determined by a comprehensive study of the English language current lexical trends in the Auckland region in New Zealand and an in-depth analysis of national and cultural characteristics, which should be taken into account when translating territorial linguistic phenomena. As a result of the conducted research, the uniqueness of English regional manifestation with concretization in examples is proved, which serves as a source of translation difficulties. Understanding of these vocabulary features is an essential component of a translator's cultural literacy and contributes to the accurate transmission of meaning and national cultural nuances in the translation process. Thus, the study of the lexical translation specifics in the context of the New Zealand dialect of English in the Auckland region makes a significant contribution to the field of translation studies and linguistics, warning against possible distortions and misunderstandings in the course of interaction between languages and cultures.