Car Dealers Research Articles

Driving Performance: The Impact of Job Satisfaction in Auto Dealerships

Set in a top car dealership company in the Philippines, this research aimed to find the relationship between employee performance and job satisfaction. Through a quantitative survey and demographic analysis, the study sought to identify the elements impacting work satisfaction and thus affecting performance. The results showed a varied workforce that emphasizes the significance of allowing a spectrum of personnel backgrounds and requirements. The survey also revealed the employees' positive perception of job satisfaction, implying a suitable workplace. Crucially, a substantial correlation between work satisfaction and performance was found, underlining its essential part in the functioning of the dealership. The study recommends using focused talent management techniques and continuous projects stressing employee satisfaction and improve organizational performance. The dealership may maximize staff involvement, output, and general success by encouraging a good work atmosphere and attending to the demands of a varied workforce.

The Role of Women Leaders in Increasing Satisfaction Customers at Honda Car Dealers in the Digitalization Era

The Role of Women Leaders in Increasing Satisfaction Customers at Honda Car Dealers in the Digitalization Era

Consumer perception towards electric cars, an inductive study with specific reference to the Jordanian market

Electric cars are manufactured to address environmental problems, reduce dependence on fossil fuels, and nullify climate change. Their production aligns with sustainability objectives by encouraging cleaner transportation options, promoting energy efficiency, and contributing to a transition towards eco-friendly mobility in an answer to global environmental challenges. In Jordan, similar to any international market, car dealers and traders import electric cars. However, the prevailing perceptions and attitudes of Jordanian consumers need strong consideration. Nevertheless, there is still uncertainty and a need for more trust in electric vehicles among Jordanian consumers. Therefore, this research aims to ascertain whether electric cars have a lasting positive perception among Jordanians through an inductive research approach. Employing thematic qualitative analysis, this research is supported by the diffusion of innovation theory. Notably, the research findings provided robust insights, further leading to reinforcing the idea about the pervasive attitudes of Jordanian consumers. Thus, this research concludes that there still needs to be more confidence regarding electric vehicles among most consumers in Jordan. Furthermore, this research offers practical and theoretical contributions to Jordan’s policymakers and electric vehicle companies.

How heuristic pricing shapes the aggregate market: the “Cheap Twin Paradox”

Abstract How do firms set prices when faced with an uncertain market? We study the pricing strategies of car dealers for used cars using online data and interviews. We find that 97% of 628 dealers employ an aspiration-level heuristic similar to a Dutch auction. Dealers adapt the parameters of the heuristic—initial price, duration, and change in price—to their local market conditions, such as number of competitors, population density, and GDP per capita. At the same time, the aggregate market is described by a model of equilibrium price dispersion. Unlike the equilibrium model, the heuristic correctly predicts systematic pricing characteristics such as high initial price, price stickiness, and the “cheap twin paradox.” We also find first evidence that heuristic pricing can generate higher profits given uncertainty than the equilibrium strategy.

The Influence Of Digital Marketing And Brand Image On Purchasing Decisions At The Indomobil Plaza Dealer In Indramayu

This study aims to explore the extent to which digital marketing and brand image impact purchasing decisions. The research employs a quantitative approach, collecting data through research instruments and analyzing it descriptively. A sample of 48 respondents was selected using the Slovin method, and SPSS 25 was used for data analysis, including validity, reliability, linearity, multicollinearity tests, and multiple linear regression analysis (t-test and F-test). The findings indicate that both Digital Marketing (X1) and Brand Image (X2) significantly and positively influence Purchasing Decisions (Y) at the Nissan Indramayu car dealership. Together, these variables explain 49.4% of the variance in purchasing decisions, suggesting that other external factors not included in the study may also play a role.

Research on factors affecting second-hand car market prices

This study uses a multiple linear regression model to analyze the key factors affecting second-hand car prices. Using data exploration and regression analysis, 945 samples spanning the years 2019-2024 were analyzed, and four variables were chosen for further examination. In terms of price, these factors include the impact of mileage, the year the vehicle was manufactured, the brand category, and the color. According to the findings, the most important factors that influence price are the number of miles driven and the year the vehicle was manufactured. Additionally, the category of the brand has a significant impact, while the color has a negligible effect on the price. In addition to assisting customers in making more informed choices, the findings of this study can also provide car dealers with valuable insights regarding pricing strategies and inventory management. The findings of this study also revealed that the market for used automobiles is characterized by a significant circulation and a multitude of factors that have an impact. To further refine the existing model, further research could be conducted to take into consideration additional potential influencing factors.

Тактические особенности осмотра транспортных средств, имеющих бортовые компьютеры, при расследовании дорожно-транспортных преступлений

The article analyzes the inspection of vehicles with on-board computers for the possibility of obtaining information relevant to the investigation of a traffic crime. When examining a vehicle, the investigator must take measures to obtain information about the presence of an on-board computer and subsequently to detect it, for this purpose, seek help from an automotive technician, a specialist in the field of computer technology, or car dealers. The information received from the on-board computer is used in the course of conducting a forensic auto-technical examination.

Analysis of The Relationship Between Warranty and Returns on Consumer Loyalty at Car Dealership in the Application of Conditional Khiyar

This research aims to analyze the relationship between the warranty policy and return policy implemented by the Medan Daihatsu Car Dealer and the level of consumer loyalty, especially in the application of the Conditional khiyar principle in business transactions. The research method used was a quantitative approach using a questionnaire as a data collection instrument, the number of samples used was 60 respondents. The data analysis technique uses multiple linear regression analysis and the hypothesis tests are the t test, F test and coefficient of determination which are processed with SPSS 25 Version software. The collected data will be analyzed using statistical techniques such as regression to assess the relationship between the variables studied. Apart from that, this research can also be a reference for further research in the field of marketing management and business law related to the implementation of conditional khiyar in business transactions.

Screening Through Investment: Evidence from the Chinese Automobile Industry

This paper proposes a competition theory to explain the role of automobile dealers’ investment in a vertical contract with manufacturers. Dealer contracts specify manufacturer-suggested retail prices and elements of dealer quality. Dealer quality investments require minimum financial capital where manufacturers impose these limits on dealers. The required dealer investment screens for qualified dealers and incentivizes the desired dealer quality. The prediction is that promotional services, prices, and gross returns are greater for high-quality brands than that for standard-quality brands. To test the theory, we collected data on auto dealers in China in June 2015 for an empirical analysis. Our findings support these predictions: Dealer investment (registered capital) is positively correlated with brand average product prices. In addition, the registered capital is higher when the aggregate demand is greater since high demand increases returns, which induces dealers to increase their investment.

Developing Business Process and Query Skills for Solving Business Problems

ABSTRACT This case offers learning experiences for (1) following a business process diagram for car dealers’ recording of sales and sales returns of new cars and the car manufacturer’s subsequent recording of the same transactions and (2) querying a database to determine why dashboards maintained by the dealers and the manufacturer do not always agree. Scaffolding resources (videos and script with screenshots) enable learners with no querying experience to work the case as they develop basic query skills. For learners with query skills, the case (without scaffolding resources) can be used as a data analysis project covering all major query operations. The data can be queried in any structured query language (SQL) platform. The case offers practice and quiz questions for assessing business process skill and the query skills of joining tables, aggregating data, setting criteria, using built-in functions, developing expressions, and verifying query correctness.

Research on blockchain-based recycling mode of used power batteries led by the government

With the rapid development of the new energy automobile industry, the environmental safety problems brought by a large number of retired and used batteries have become increasingly prominent. Based on the analysis of the existing market, this paper summarizes the existing recycling mode of manufacturers as the main body, automobile dealers as the main body, and third parties as the main body, proposes a blockchain-based government-led strategic recycling alliance waste and new energy power battery recycling system model, and builds a waste power battery recycling cost model based on cost accounting. The problems encountered in reverse supply chain recycling and relevant countermeasures are proposed, which has important theoretical and practical significance for promoting the development of waste and new energy power battery recycling industry in Shandong Province.

Exploring the role of customer-centric car dealership interior design in Sri Lanka: a study on customer satisfaction

Exploring the role of customer-centric car dealership interior design in Sri Lanka: a study on customer satisfaction

An impact of employee motivation on organizational performance: (A special reference with car dealership industries)

A great company strategy must include employee motivation. Low morale and a lack of motivation among employees could be a major issue for businesses that wishes to turn a profit in the marketplace, regardless of how attractive the products and services a company is offering, how effective the company's business and marketing strategy are, and what size of budget a company has to operate.Most organizations today have realized that a satisfied employee is required in terms of organizations productivity. It’s only an engaged employee who is intellectually and emotionally bounded with organization and its goal and targets committed to its values. “When an employee is highly motivated, he goes the extra mile beyond the basic job responsibility and is associated with actions that drive the business”.

A study of employees mental health by the motivation in car dealership industry

Every organization is designed or build with long-term engagement with customers and Employees. Happy customers and Satisfied Employees are the biggest asset of any organization. Whatever the industry is, a Motivated worker will always make a big difference in achieving the organization goals and his personal goals. Motivation Programs can be done through various levels like rewards, bonus, incentives, etc. But “without Mental Health” Motivating employees becomes a tall mountain to climb.

Documentation of the post-sales service process in a car dealership in southern Sonora

The company under study started in 1944 as a manufacturer of bicycles and motorcycles. In 1974, it began producing automobiles, in 1986, it began exporting them, and in 1992 it began producing engines and transmissions. Since then, the company has experienced great growth and expansion in the world, offering a wide range of vehicles. Today, it is one of the most popular and recognized car brands in the world. In one of its concessionaires located in the south of Sonora, Mexico, it is planned to carry out the accreditation of an internal audit, necessary for the corporate. In this audit, it is stated that all activities must be carried out in compliance with the quality parameters established by the company in all its concessionaires. For this, a process documentation is proposed and developed to ensure its correct operation in the post-sale area. This area gives you follow-up regarding the maintenance of the cars sold by it. With the process documentation, it was possible to accredit the audit required by the corporate, work instructions were developed that explain in detail the flow of actions to be followed in the different processes to comply with the quality points established by the company.

The effects of idealised influence on the dimensions of employee resistance to change at the automobile dealerships in the eThekwini region of Kwazulu-Natal, South Africa

The effects of idealised influence as one of the four components of transformational leadership serve as a critical dimension of leadership style. Others include inspirational motivation, intellectual stimulation, and gaining the admiration, trust, and respect of the followers. However, this study focuses on the context of employee resistance to change and its varying dimensions about the role idealised influence plays as a mediator in mitigating resistance to change and facilitating a successful change implementation at selected automobile dealerships in eThekwini Region of KwaZulu-Natal. Idealised influence refers to the leader’s ability to act as role model and gain the admiration of employees and by so doing, positively influence employee’s resistance to change. The study examines the effects of idealised influence on employee resistance to change at the automobile dealership organisations in the eThekwini Region of KwaZulu-Natal. The study investigates the mediating role of idealised influence on employee resistance to change at the automobile dealership organisations in the eThekwini Region of KwaZulu-Natal. Assessment was based on the effect of this leadership style component and its impact on employees’ willingness to accept or resist changes introduced at the selected organisations. Of the 270 staff members identified for participation, 196 questionnaires were returned and analysed using the convergent data analysis as well as the Structural Equation Model (SEM). The study revealed that the idealised influence is positively associated with the staff quick acceptance of change. The study improves the existing framework with regards to understanding how leaders with idealised influence can facilitate change management acceptance of employees by embracing and inculcating the essence of idealised influence. The results can help managers and change management interventionists formulate human resource development to improve change management planning programmmes.

Analysis of Car Dealership Sales Using Business Intelligence Technology

The growing volume of sales increases the importance of analysis tools, most of which are built on the principles of knowledge discovery in databases, which raises the problem of choosing optimal schemes for storing and processing OLAP cubes. The article presents the structure of the auto dealer's analytical system. A data warehouse structure and a set of models for the sales analysis process of a dealership auto center have been developed. The methodology of car dealer sales analysis is established. The article also notes that in modern economic conditions, it is especially important to monitor trends in decline or growth in the activity of auto centers, to identify promising and unpromising types of components, as well as those products that require certain efforts to manufacture and promote them on the market. Carrying out intelligent data analysis allows you to formulate specific and targeted management decisions in terms of increasing the synergistic effect from product sales, which is especially important in modern economic conditions. The article describes the methodology for analyzing car dealer sales. A data warehouse structure was developed, statistical data and data sets for analysis were collected, and a set of models and reports was created to analyze dealership sales. The effectiveness of the proposed research is demonstrated. Keywords: sales, predictive analysis, sales, data mining, data segmentation.

EUROPEAN AUTOMOTIVE TNCs: ANALYSIS OF ACTIVITIES AND FACTORS OF INFLUENCE ON THEIR MARKET STRATEGIES

Nowadays activity strategies of TNCs become the basis of their success on international markets with the growth of globalization and integration of the world economy. Understanding of the competitive components of these strategies allows companies to adapt to changing conditions and remain competitive. The authors of the article have investigated the activities of the main European automotive TNCs and have come to the conclusion that the production of auto components is an important part of activity for automotive concerns. Automotive TNCs have gone beyond their regions long time ago and now their main goal is to increase sales on the global market. In addition, the authors have considered the main factors which influence the market strategies of the world’s leading car manufacturers. The market power of a buyer becomes a driving force for the strategic plan formation of the automotive TNCs due to the fact that TNCs put the convenience of the consumer in the first place not only in the context of using the product but also in its purchase. Today, mobile applications become an important tool for the development of sales channels where car dealers can send any information to a potential buyer. The authors note that the need for personal vehicles may decrease in the future. The main reason for such situation is the popularization and growing awareness of residents about the advantages of car sharing compared to owning a car and the lower cost of this service compared to a taxi. Today, well-known automotive TNCs enter the market of car sharing services. Recently, automotive concerns have become increasingly dependent on supplier companies. Therefore, stable relations with them, their innovative development, pricing policy have a huge impact on the marketing strategies of automotive TNCs. Another factor is the threat of the appearance of new competitors. Indian and Chinese TNCs enter the global automotive market by buying European companies thereby increasing competition in it. Acquisition of companies is carried out for the sake of access to technologies which top managers of Chinese and Indian companies consider to be one of the main factors of competitive advantages. The only way to maintain their presence on the market is to produce products of controlled European companies which do not have a significant market share. However, the authors of the article emphasize that competition from Chinese companies in the European market will intensify in the long run.

Optimal production cooperation strategies for automakers considering different sales channels under dual credit policy

The dual credit policy has significantly facilitated the market penetration of new energy vehicles. However, the best strategy for production collaboration, particularly when considering diverse sales channels, remains underexplored. In this study, a duopolistic market scenario is examined where a new energy vehicle automaker sells directly to end-users and a fuel vehicle automaker resells to consumers through a car dealer. We developed a game-theoretical model to analyze optimal decisions under three distinct strategies: pure competition (pc), commission sales (cs), and mixed production (mp). The findings are as follows: (1) The new energy vehicle credits rate and fuel consumption standards exhibit similar effects. While impacting the range effort levels minimally, these standards notably reduce the fuel-saving rate of fuel vehicles, questioning the efficiency of restrictive policies. (2) With the rise in credit trading prices, there is an increase in equilibrium decisions and profits for both the pc and mp strategies, suggesting that higher credit prices incentivize automakers to optimize their strategies, leading to better results. (3) The strategic choice of the automakers is heavily influenced by the credit trading price. The energy vehicle automaker tends to prefer the pc strategy, while the fuel vehicle automaker's preference alternates between mp and cs, depending on market conditions.

How Controlling Can Coordinate Strategic Management at Car Dealerships

This article describes a strategic management approach that car dealerships can successfully implement with internal resources. The article departs from the premise that there still is no central organizing paradigm for strategic management. Strategic management is understood as a discipline with diverse streams that highlight different aspects of reality that, taken together, explain a part of what strategic management in practice is. Therefore, this article is based on the process-oriented model of Al-Laham et al (2017) and the professional and academic experience of the author. The outcome of this article is that controlling is highly qualified to coordinate strategic management at car dealerships. However, car dealerships tend to assign strategic management tasks to external consultants. As a result, strategic plans are often not implemented. The value of this article is to provide a management approach for car dealerships to coordinate strategic management with internal resources and keep a tight grip on strategy implementation.