Adoption Of Mobile Technology Research Articles

Moderating Effect of Mobile Technology on the Relationship Between Health Systems Governance and Service Delivery in National Referral Hospitals in Kenya

In recent years, there is an increased attention to build formidable health systems governance to promote the highest attainable standard of health service delivery which has become a fundamental part of our human rights and of our understanding of a life in dignity. The health systems governance through the establishment of health policy has taken on increasing importance in the provision of health care services in the health institutions. The public hospitals in Kenya have weak health systems governance attributed to the existing health policy affecting quality healthcare. The current study sought to examine the moderating effect of mobile technology on the relationship between health systems governance and service delivery in National Referral Hospitals in Kenya. The study was anchored to the Contingency Leadership Theory. The study identified six categories of the target respondents, namely, 5 directors, 43 board members and 88 head of departments. The study used regression analysis to analyze the association between the variables at 0.05 level of significance. Results revealed that mobile technology positively and significantly moderated the relationship between health systems governance and service delivery in national referral hospitals in Kenya. The results support the current theories related to the study. Consequently, this study provides national referral hospitals with insights of how to improve health care service delivery through the adoption of appropriate mobile technology and health systems governance in the national referral hospitals. This could go a long way in ensuring there is improved service delivery in the national referral hospitals in Kenya. The implications of the study are that the moderating effect of mobile technology on the relationship between health systems governance and healthcare service delivery in Kenyan hospitals can lead to positive outcomes such as improved communication, data management, and patient-centered care. However, it also presents challenges that need to be carefully addressed through appropriate governance mechanisms. The successful integration of mobile technology requires a comprehensive and adaptive approach to healthcare governance in the national referral hospitals in the country.

MOBILE TECHNOLOGY ADOPTION AND ITS DIRECTION TOWARD A FUTURE CAREER IN BROADCASTING AND JOURNALISM AS A SOLO BROADCAST JOURNALIST

This paper aims to delve into the adoption of mobile technology among the university's young generation majoring in broadcasting and journalism. Further discussion will translate the mobile adoption and its direction toward the future of solo broadcasting journalism in Malaysia, respectively among them. During the pandemic covid 19, people have adapted to tremendous changes in their everyday lives. Since then, the Internet of Things and digitalisation have become new norms since they must access everything from home. In other words, technology has become essential to everyone despite their age, gender, or location. Almost everyone can broadcast and become a journalist, as long as they know and have skills in using various technologies ranging from email to web blogs to digital videos to mobile technologies to social media. In line with this modernisation, the solo broadcast journalist has also been identified as an active mobile device user to fulfil their job preference. Solo broadcasting journalism has become essential in the world of broadcast and journalism. A person who wants to work in this convergence field must have the ability and knowledge to handle all mobile technology devices alone when they have to do fieldwork. However, ability and knowledge are not the main points; other factors can motivate a person to learn and become a solo journalist. Therefore, this research explores the factors influencing the desire to use mobile devices among 200 broadcasting and journalism students at Universiti Utara Malaysia, Sintok Kedah. The present study indicates that perceived ease of use, perceived usefulness, and experience positively correlated with using mobile technologies. The study mainly contributes to mobile technologies and social media adoption among the university's young generation majoring in broadcasting and journalism to prepare for their future broadcasting and journalism careers.

New Digital Order and its Implications on Indian Family Relationships

The extensive adoption of mobile devices in India has revolutionized family communication patterns, presenting new dynamics and challenges. This study investigates the role of mobile communication in various aspects of family relationships, including parent-child interactions, marital relationships, and intergenerational dynamics. The aim is to see the evolving landscape of family relations in the digital era on family communication patterns, psychological well-being, and social connectedness. Mobile devices facilitate frequent and convenient communication, allowing family members to stay connected despite physical distances. It has also been observed to increase monitoring and supervision by parents, which may positively influence parent-child relationships. However, excessive mobile usage and dependency may lead to neglect of face-to-face interactions, resulting in reduced family interactions and communication. It is essential to explore the potential consequences of excessive mobile usage and identify strategies to promote healthy mobile communication practices within Indian families. The researcher conducted ten semi-structured interviews in a suburban housing society in Mumbai suburbs with similar socioeconomic strata. The aim was to know more about how mobile phones affect family communications. Qualitative grounded theory analysis was used to find themes and interpret results. (Creswell, 2013) The study explores the role of mobile communication in family relationships, emphasizing the need for effective management of mobile device usage within households. Setting time limits, boosting digital literacy, and encouraging family activities offline are among tactics that could help lessen the detrimental effects of mobile communication on family dynamics. Furthermore, understanding the cultural context of Indian families is crucial, as it can influence the adoption and interpretation of mobile technology within familial relationships. The research concludes that the role of mobile communication and usage in Indian family relations is a complex and multifaceted process. While mobile devices offer convenience and connectivity, their impact on family dynamics must be considered. This research abstract highlights the need for further investigation into the effects of mobile communication on different aspects of family relationships in the Indian context.

Managing food-wasting: the role of customer cooperation in influencing firms' pro-environmental behavior

PurposeFood waste is increasingly becoming a major issue for retail companies. However, there is still limited knowledge of how new forms of collaborative consumption (CC) may impact firms' behavior. This paper identifies and examines how the enablers of food waste and firms' tendency to cooperate with their customers may affect the adoption of measures oriented to diminish waste reduction, as well as the use of mobile technologies.Design/methodology/approachA empirical study has been conducted on a sample of international firms operating in the food sector as retailers (i.e. restaurants, bar and catering services) or in similar activities (i.e. hotels and accommodations). The authors tested an empirical model aimed at revealing the possible mediating role of customer cooperation in affecting the impact of food waste enablers on (1) waste recovery measures and (2) the adoption of mobile technologies for food recovery.FindingsThe results of this study showed how customer cooperation mediates the impact of food waste enablers on the intention to use mobile applications for food recovery but not on the adoption of food recovery measures that, instead, mainly depends on waste causes internal to the firm.Originality/valueThis is one of the first studies that tries to identify and evaluate the impact of the different enablers of food waste on firms' pro-environmental behaviors. Interestingly, the authors show how customer cooperation is a decisive factor to promote new forms of CC in the food industry. Importantly, customer cooperation acts as a bridge between the drivers of food waste and a firm's intention to adopt measures against it. By actively involving customers, firms can gain insights, develop effective strategies and foster a culture of waste reduction that benefits both the business and the environment.

Utilisation of mobile technologies in outreach services at the National Archives of Zimbabwe

This article focuses on investigating the utilisation of mobile technologies in outreach services at the National Archives of Zimbabwe (NAZ). The study adopted a case study strategy anchored on an interpretivist paradigm. Data were gathered from interviews with a purposively selected maximum variation sample of NAZ staff members and from relevant primary documents and physical artefacts. The collected data were thematically analysed and presented in accordance with the research objectives. The findings established that staff were aware of and keen to adopt mobile technologies for outreach purposes. However, negative conditions at NAZ such as limited access to the internet, lack of a clear policy, equipment, and technical support hindered mobile technology adoption for outreach purposes. The study established that the disparity between staff awareness levels and institutional preparedness influenced staff members’ adoption of mobile technologies outside official channels. As such, mobile technologies used in outreach services at NAZ were ad hoc. Overall, the study established that mobile technology utilisation at NAZ was in the elemental stages, where use variety, breadth and intensity were constrained. The study recommends that NAZ should craft a policy to regulate and institutionalise the use of mobile technologies for outreach purposes, and upgrade their ICT facilities.

A Modification of UTAUT2 Model Applied to the Field of Chinese University EFL Students’ Adoption of Mobile Technology-integrated Vocabulary Learning

Vocabulary learning plays an important role in English as a foreign language (EFL) learning among Chinese university students. The emergence of mobile technology provides ways for EFL vocabulary learning towards student-centered learning, but the factors that influence the adoption of this learning model by EFL university learners are not clear. In this study, the author explains the current situation of EFL vocabulary learning among Chinese college students and reviews the relevant theories of the extended Unified Theory of Acceptance and Use of Technology (UTAUT2) model. The author aims to investigate the factors influencing Chinese EFL students’ adoption of mobile technology-integrated vocabulary learning towards student-centered learning by utilizing the potential of the UTAUT2 model. The theoretical framework was modified from the original model by incorporating the additional constructs of privacy, trust, personal innovativeness, and information quality to examine their effects along with the original UTAUT2 determinants on behavioral intentions and use behavior. By exploring the influence factors of EFL students' adoption of mobile technologies using a modification of UTAUT2 model, the author hopes to promote the integration of mobile technology and English courses and contribute to the existing literature on technology acceptance.

The Adoption of Mobile Technology for Learning in Public Universities in Ogun State, Nigeria

The Adoption of Mobile Technology for Learning in Public Universities in Ogun State, Nigeria

South-western Nigerian University Students’ Gender Use of Mobile Technologies for Learning

Gender’s potential impact on the uptake of mobile learning technologies was investigated. The study sought to examine the influence of gender on attitudes and intentions toward adopting mobile technology for learning, as well as perceived utility, usability, and usefulness. The survey method was used for the investigation. A total of 1,214 respondents were chosen on purpose from 18 universities in the south-west of Nigeria, including six Federal, six State, and six Private Universities. The data were gathered using researchers’ designed questionnaire. The instrument’s dependability was determined using Cronbach Alpha to be 0.86. The first through fourth hypotheses were put to the t-test. The study’s findings showed that there was no difference between undergraduates of both sexes in terms of their attitudes (t (1, 1212) = 0.76, p = 0.45), usefulness (t (1, 1212) = 0.32, p = 0.75), perceived ease of use (t (1, 1212) = 0.86, p = 0.39) and their intention (t (1, 1212) = 0.06, p= 0.96) toward using mobile technologies for learning. The study’s conclusions show that none of the criteria (perceived usefulness, perceived ease of use, attitude, and intention) differed by gender. It follows that mobile technologies may have a significant impact on how students learn in Nigerian Universities. The study consequently advised against taking gender imbalance into account when implementing mobile-based learning in Nigeria.

Virtual healthcare solutions in heart failure: a literature review.

The widespread adoption of mobile technologies offers an opportunity for a new approach to post-discharge care for patients with heart failure (HF). By enabling non-invasive remote monitoring and two-way, real-time communication between the clinic and home-based patients, as well as a host of other capabilities, mobile technologies have a potential to significantly improve remote patient care. This literature review summarizes clinical evidence related to virtual healthcare (VHC), defined as a care team + connected devices + a digital solution in post-release care of patients with HF. Searches were conducted on Embase (06/12/2020). A total of 171 studies were included for data extraction and evidence synthesis: 96 studies related to VHC efficacy, and 75 studies related to AI in HF. In addition, 15 publications were included from the search on studies scaling up VHC solutions in HF within the real-world setting. The most successful VHC interventions, as measured by the number of reported significant results, were those targeting reduction in rehospitalization rates. In terms of relative success rate, the two most effective interventions targeted patient self-care and all-cause hospital visits in their primary endpoint. Among the three categories of VHC identified in this review (telemonitoring, remote patient management, and patient self-empowerment) the integrated approach in remote patient management solutions performs the best in decreasing HF patients' re-admission rates and overall hospital visits. Given the increased amount of data generated by VHC technologies, artificial intelligence (AI) is being investigated as a tool to aid decision making in the context of primary diagnostics, identifying disease phenotypes, and predicting treatment outcomes. Currently, most AI algorithms are developed using data gathered in clinic and only a few studies deploy AI in the context of VHC. Most successes have been reported in predicting HF outcomes. Since the field of VHC in HF is relatively new and still in flux, this is not a typical systematic review capturing all published studies within this domain. Although the standard methodology for this type of reviews was followed, the nature of this review is qualitative. The main objective was to summarize the most promising results and identify potential research directions.

Can location factors moderate the effects of the demographic composition of SME's owner managers on the rate of mobile marketing technology (MMT) adoption?

Extant scholarly inquiries focused predominantly on the influence of demographic physiognomies of SMEs' owner-managers on MMT adoption, with dearth recourse to how the proxies of location factors such as workforce diversity and knowledge centres moderate and describe such relationship. To bridge that void, opinions of 345 SMEs' owner-managers in five industries situated in the state capital and commercial nerve cities of three Geo-political zones of Nigeria were purposively sampled. The analysis involved hierarchical regression and its outcome showed that diversified workforce and enhanced knowledge centres critically moderated the extant relationship between the demographic composition (age, gender, education and experience) of owner-managers and MMT adoption. Hence, location factors are moderators of the relationship between owner/managers' demographic composition and MMT adoption. Implicit is that understanding the demographic composition of owner-managers provides industry players with strong basis for competitive advantage, as well as opportunity to proactively and tactically make decisions that relate to MMT adoption.

FinTech Adoption in SMEs and Bank Credit Supplies: A Study on Manufacturing SMEs

Bank lending to SMEs plays a vital role in economic growth, contributing significantly to employment and GDP. Access to bank lending is crucial for small- and medium-sized enterprises (SMEs), as they contribute significantly to global employment and GDP. New financial technologies promise better bank operations, fewer costs, and enhanced credit supply to SMEs. However, there is still a lack of empirical findings on how these technologies can solve demand-side bank lending problems for small- and medium-sized firms. This study gathered data from a sample of 381 respondents, comprising CEOs, managers, officers, loan managers, IT consultants, and other relevant stakeholders. The findings indicate that the adoption of blockchain technologies, as well as the adoption of Big Data technologies encompassing cloud computing, data analytics, algorithms, and programming, along with the adoption of mobile banking technologies, have had a substantial positive impact on bank credit supplies for small- and medium-sized enterprises (SMEs) in Pakistan. This novel study contributes to existing knowledge in two ways. First, it provides knowledge to SMEs looking to adopt new technologies; second, it provides knowledge to a manager looking to finance the SMEs with information asymmetries. This research also provides key findings for researchers and policymakers.

Exploring the role of innovation attributes on mobile payment adoption

PurposeConsumers worldwide are increasingly adopting mobile payments. However, despite its global popularity, this innovation did not diffuse among American consumers extensively. As of 2019, less than 30% of smartphone users in the USA engaged in mobile payments. The purpose of this paper is to investigate drivers of mobile payment adoption in the USA and to explore the mediating factors of consumers’ attitudes toward mobile payments.Design/methodology/approachData were collected through Amazon M-Turk in the USA with 222 final respondents. Participants received an incentive to participate in this study. The measurement and structural models were evaluated by the component-based partial least squares (PLS) approach using Smart-PLS 3 software.FindingsThe study shows several factors affecting consumers’ attitudes toward mobile payments. Specifically, relative advantage, compatibility, observability, perceived security and convenience influence attitudes toward mobile payments and, consequently, behavioral intent to use mobile payment technology. This investigation contributes to the ongoing inquiry on the adoption of mobile payment technology in the USA. It offers specific insights for managers on how to increase mobile payment adoption. The study establishes a modified diffusion of innovations (DOI) model of consumer attitudes toward the use of mobile payments.Research limitations/implicationsThe objective of this study is to focus mainly on consumers in the USA, and it limits the generalizability of this study.Originality/valueThis study contributes to the current research on mobile payment adoption. Based on theoretical considerations, the authors derived a research model specifying critical drivers of an individual’s intentions to use mobile payments. Specifically, we establish a modified DOI-based model of consumer attitudes towards mobile payments. It shows several contributing factors affecting consumers’ attitudes toward mobile payments. The paper has important managerial implications aimed at the increase of the diffusion of mobile payments in the USA.

Digital banking and deposit: Substitution effect of mobile applications on web services

The objective of this study is to scrutinize the influence of digital transformation on the scale of bank deposits in the banking industry. One potential explanation for this phenomenon is that the advent of m-banking can lead to a decrease in the inclination of customers to actively seek out services on web. In addition, the effect of m-banking on deposit is subject to considerable regional variation, which is influenced by the level of internet and mobile technology adoption. This implies that technological infrastructure and access to digital resources play in shaping the success of m-banking as a transformative financial service.

The role of services mix and value-based benefits on customer switching intention: A study on online food delivery services platforms

Increased mobile technology adoption, the convenience of one-click shopping using mobile apps, and the rise of the COVID-19 pandemic have shifted consumer preferences, habits, and priorities in their communication, transaction, and consumption processes. As a reflection of these changes, the growth of the online food delivery (OFD) market has gained tremendous momentum in the last couple of years. Unlike physical store retail services and non-food item delivery services, OFD services require adapting the retail service mix. This study aims to generate a holistic view of OFD service marketing by determining the role of adapted OFD service mix elements in shaping consumers’ utilitarian and hedonic value perceptions regarding the service provided, which may influence consumers’ satisfaction and switching intentions. The findings confirm the significant effect of OFD service mix elements, namely quality, convenience, and price factors, on consumers’ utilitarian and hedonic value perceptions. Utilitarian value perceptions positively influence customer satisfaction with OFD services. On the other hand, results confirm no significant effect of hedonic value perceptions on customer satisfaction. Increasing customer satisfaction levels related to OFD services negatively affect consumers’ switching intentions.

Exploring factors influencing the adoption of mobile healthcare technologies: perspectives from designers, consultants and users’ preferences

PurposeToday, the use of smart technologies in healthcare systems is experiencing exponential growth, and the future of healthcare is seemingly closely intertwined with such technologies. Thus, any exploration of the factors that influence human health and healthcare systems inevitably touches upon the subject of new technologies. This study aims to design a conceptual model to investigate the elements that affect individuals' openness to accepting and using mobile healthcare applications (mHealth apps) and their reciprocal effects.Design/methodology/approachAfter a brief review of the literature, the authors identify the influential factors in the acceptance of smart technologies in healthcare systems and present a conceptual model in this regard. Next, the authors analyze the factors and variables and the extent of their impact by a structural equation modeling (SEM) approach. The statistical population of this study consists of 421 individuals including the developers, consultants and users (i.e. patients) of mHealth apps. Data analysis was done on the statistical software SPSS v.26, while SEM was carried out using the partial least squares (PLS) method on the modeling software SmartPLS.FindingsThe results indicate that user, consultant and developer preferences have a positive and significant impact on time, quality of life, managing chronic conditions and cooperation, and these constructs (system performance) finally have a positive and significant impact on the acceptance of mobile healthcare technologies.Originality/valueThis paper shows that mHealth apps can have a remarkable role in the prevention and treatment of medical conditions, and it is strongly recommended that this technology be utilized in the studied region.

B2B Adoption of Mobile Payment Systems: Manager Insights Using a Qualitative Approach

Mobile payments have become one of the most disruptive financial instruments in the B2C (Business-to-Consumer) market this decade by revolutionizing the consumer shopping experience. Despite the technology’s success in the B2C model, it has not brought a similar adoption experience for B2B (Business-to-Business) applications. Research in this area has been limited to identifying the resistance to adoption in the B2B environment. This exploratory research identified that while barriers exist, there are opportunities to increase the adoption of mobile payment technologies within B2B organizations. There is a large amount of misinformation about the processes associated with adoption that need further investigation. The application of the technology could flow naturally into the B2B sector, but internal organizational struggles could prevent exploring the options. The future of adoption may instead rest on the concept of “reverse adoption,” whereby clients would need to request mobile payment options, otherwise, investments in the technology would not be considered by the organization.

CRACKING THE CODE: WHAT MAKES MALAYSIAN MILLENNIALS EMBRACE MOBILE TECHNOLOGY?

The rapid growth of mobile shopping and the increasing use of smartphones and tablets for e-commerce transactions make understanding consumer acceptance crucial for businesses and app developers. This study investigates the factors influencing mobile technology acceptance among millennials in Malaysia, focusing on security, perceived ease of use, perceived usefulness, and the cost of operations. This research highlights the importance of addressing these dimensions for businesses and application developers to maintain millennials' interest in mobile technologies and remain competitive. A sample size of 384 millennial participants, selected using purposive sampling, contributed to the analysis of this study, which was collected using self-administered questionnaires. The data were analysed using SPSS version 28. The findings reveal that security and perceived usefulness significantly influence millennials' engagement with mobile technology. However, two dimensions, the perceived ease of use and the perceived cost of operations do not significantly impact mobile technology adoption. Therefore, this study offers valuable insights for organisations to develop effective mobile technology strategies and enhance millennial consumers' engagement with mobile technologies.<p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/soc/0009/a.php" alt="Hit counter" /></p>

Adoption of Mobile and Wearable Technology for Older Adults’ Physical Activity: A Preliminary Model

This study explores the adoption of mobile and wearable technology in the physical activity of older adults. The data arose from qualitative ethnographic observations and interviews (N = 7). Findings led to the conceptualization of a model describing interviewees’ decision-making processes for adoption. The model outlines these phases: awareness; attitudes; appraisals; initial use, which could lead to abandonment or adoption; and post-trial abandonment, which could lead to rejection or probable adoption through redeveloping awareness and attitudes, and reappraising the technology. The findings highlight the need to consider for age-specific barriers to adoption and to understand adoption as a stage-wise process with intricate layers. Certain well-formed habits and the lack of understanding of the parameters provided by these technologies can lead to older adults’ rejection of tools that are potentially useful for physical activity motivation. The paper suggests practical ways for promoting mobile and wearable technology to older adults.

Mobile Technology-Powered Education in Developing Countries

Mobile learning, which is supported by mobile applications and devices such as smartphones and tablets, has gained significant popularity due to the widespread adoption of mobile technology and continuous improvements in internet infrastructure. This trend is reflected in the growing use of mobile learning worldwide. Research has shown that smartphones play a crucial role in promoting student development, particularly in learning and research (Esechie et. al., 2022). Compared to traditional learning approaches, mobile technology-powered learning is more flexible and convenient, as it can be conducted at any time and in any places. Students can access learning resources via mobile devices, complete assignments and tests online, and more. Existing studies suggest that most students are receptive to mobile device-assisted learning, and student attitudes, strategies, and preferences are the main factors influencing their mobile learning experience (Tang et al., 2019).

Exploring Intergenerational Communication on Social Media Group Chats as a Cancer Prevention Intervention Opportunity Among Vietnamese American Families: Qualitative Study.

Families use social media group chats to connect with each other about daily life and to share information. Although cancer is not a frequent topic of conversation in family settings, the adoption of mobile technology in the family context presents a novel opportunity to promote cancer prevention information. To the best of our knowledge, few studies have used private social media group chats to promote cancer prevention information to family members. In this formative study, we investigated how family group chat platforms can be leveraged to encourage colorectal cancer screening, human papillomavirus vaccination, and cervical cancer screening among intergenerational Vietnamese American families. This study aimed to cocreate a family-based communication intervention for introducing cancer screening information in family group chats. We sought to understand family members' motivations for using group chats, family dynamics and conversation patterns, and group chat experiences and cultural norms for interacting with family members. Overall, 20 audio-recorded and semistructured interviews were conducted with young Vietnamese adults. The study was conducted between August and October 2018. Participants were Vietnamese Americans; aged between 18 and 44 years; living in Orange County, California; had an existing family group chat; and expressed an interest in becoming family health advocates. Data were analyzed using a framework analysis. In total, 13 (65%) of the 20 young adults reported having >1 group chat with their immediate and extended family. Preventive health was not a typical topic of family conversations, but food, family announcements, personal updates, humorous videos or photos, and current events were. Young adults expressed openness to initiating conversations with family members about cancer prevention; however, they also raised concerns that may influence family members' receptivity to the messages. Themes that could potentially impact family members' willingness to accept cancer prevention messages included family status and hierarchy, gender dynamics, relational closeness in the family, and source trust and credibility. These considerations may impact whether families will be open to receiving cancer screening information and acting on it. The participants also mentioned practical considerations for intervention and message design, which included the Vietnamese cultural conversation etiquette of hỏi thăm, respect for a physician's recommendation, prevention versus symptom orientation, the family health advocate's bilingual capacity, and the busy lives of family members. In response to exemplar messages, participants mentioned that they preferred to personalize template messages to accommodate conversational norms in their family group chats. The findings of this study inform the development of a social media intervention for increasing preventive cancer screening in Vietnamese American families.