Abstract
The aim of the work is to substantiate proposals for improving the mechanism of production and provision of state (municipal) services in the Russian Federation. The research method consists in a critical rethinking of the world experience in organizing production and providing consumers with state and municipal services. The practice of public services is analyzed, the ranking of countries by the level of development of the e-government and the assessment of the quality of state (municipal) administration for the period 2016–2019 are presented. The analysis of world experience made it possible to substantiate the main directions of improving the system of providing state (municipal) services in the Russian Federation. The research results can be used by federal, regional, municipal authorities, public organizations. The novelty of the research is made up of institutional, administrative-legal and organizational-economic proposals for improving the mechanism for the provision of state (municipal) services in the Russian Federation. In modern conditions, the drivers of the intensification of the mechanism of public services in the Russian Federation are the development of electronic services by expanding the range of municipal services, as well as expanding the outsourcing of public (municipal) services.
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