Municipal Service in the Legislation of the Russian Federation (Digest)

Abstract

The article aims at interpreting the term «municipal service» in the legislation of the Russian Federation. Various treatments of this concept from the point of view of the concept of new public management as one of the ideological bases of administrative reform in the Russian Federation are considered. The author attempts to generate content frameworks of the concept «municipal services» by performing research of a role and distinctive features of municipal services in public services system.The paper analyzes how the regions of the Siberian Federal District implement the administrative reform, and what shortcomings and problems are observed in providing public and municipal services at the level of the units of the Russian Federation. We can conclude that there is a necessity to improve federal laws in relation to such issues as formulating registers of public services and duties, making government contracts, and providing public and municipal services on the base of multifunctional centers and in electronic forms.We analyze some methodological and practical problems of the formation of public services quality requirements. The author suggests a step-by-step method to forming a science-based system of public services quality indices for solving the determined problems. The first step is connected with the differentiation of quality indices into two groups under those legal acts in which they must be reflected. The second step is connected with quality dimensions. We suggest using the category of integral quality of public service. The third and final step is connected with using the problem-oriented approach to forming an indices system of quality assessment of a particular public service or group of services.The article is devoted questions of an estimation of conditions of business development in the Russian Federation. It defines the place of the institutes regulating conducting of an entrepreneurial activity in system of provision of economic growth. The data of the project «Doing Business» performed by the World bank is considered. The dynamics of various criteria for entrepreneurial businesses is described in view of on-going reforms in Russia. The assessment of the situation is based on «BEEPS - The Business Environment and Enterprise Performance Survey» data. Some conclusions about the effectiveness of the Russian reforms in business regulation are made.