This book addresses a wide spectrum of issues in technical communication, ranging from specific visual elements to the entire research process, from brief memos to formal proposals. Part I, Communication in the Workplace, starts with how to prepare an effective technical document and deliver the essential information. In Part II, Research Process, the author outlines both the procedural and the inquiry stages of the research. Part III, Structural and Style Elements, focuses on strategies for organizing and conveying messages that users can follow and understand: partitioning and classifying, outlining, storyboarding, paragraphing, sequencing, chunking, and creating an overview. Part IV, Visual, Design, and Usability Elements, further enhances the discussion in Part II about technical documents. The author talks about the rhetorical implications of graphics and page design so that readers can learn to enhance a document's access, appeal, and visual impact for audiences. Part V, Specific Documents and Applications, is a rich tank of applications in technical communications. The author offers instructions on almost all the writing styles you can think of - from memos, instant messages, and webpages, to resumes, letters, and proposals. The last part, A Brief Handbook with Addition Sample Documents, has three appendices that once again address the writing process, editing, and research findings documentation. Readers can also find a wealth of resources on the book's companion website: www.alongman.com/lannonweb. This book presents a panorama of technical communication, providing readers with a look at every aspect of this profession. It is not only a comprehensive textbook for classroom teaching, but also a valuable reference book for instructors and working professionals.