Statistical Product And Service Solutions Research Articles

The Influence of Motivation, Work Environment and Work Discipline on Employee Performance at PT. Tamim Zada Rajawali

This research aims to investigate the specific dimensions of motivation, work environment, and work discipline and their influence on employee performance at PT. Tamim Zada Rajawali. Utilizing quantitative techniques and descriptive methods, the study employs multiple linear regression inferential analysis to interpret the data. Primary data is collected through closed questionnaires distributed to 100 respondents, and the analysis is conducted using the Statistical Product and Service Solution (SPSS) program version 23.0. The findings reveal a notable contradiction in the impact of motivation (X1), which exhibits a negative and significant effect, contrary to initial expectations. On the other hand, Work Environment (X2) and Work Discipline (X3) demonstrate positive and significant effects on the dependent variable, namely employee performance. The unexpected result regarding motivation prompts the need for further investigation and clarification. Based on the study results, it is recommended that companies pay close attention to and evaluate employee performance to enhance overall effectiveness. This research contributes valuable insights for organizations aiming to improve employee performance through a comprehensive understanding of motivation, work environment, and work discipline dynamics.

The Effect of Service Quality, Company Image and Trust on Customer Satisfaction of Muamalat Bank

This study aims to address the existing research gap by investigating the impact of service quality, company image, and trust on customer satisfaction at Bank Muamalat Fatmawati branch, South Jakarta. The sample comprises 100 respondents who are customers of the mentioned branch. Primary data was collected through the distribution of questionnaires, and the data analysis utilized inferential analysis, employing multiple linear regression via the Statistical Product and Service Solution (SPSS) version 23.0 program. The results of the multiple linear regression analysis reveal that the service quality variable has a positive and significant influence on customer satisfaction at Bank Muamalat Fatmawati branch, South Jakarta. Similarly, the corporate image variable exhibits a positive and significant impact on customer satisfaction at the same branch. Additionally, the variable of trust demonstrates a positive and significant influence on customer satisfaction at Bank Muamalat Fatmawati branch, South Jakarta.

COMPARISON OF MANUAL AND AUTOMATIC METHODS IN DETERMINATION OF HEMATOCRIT AND HEMOGLOBIN LEVELS IN GREEN SEA TURTLE

Sea turtles as protected animals in Indonesia need to recover and increase their population through comprehensive rehabilitation efforts. Examination of hematocrit and hemoglobin in green sea turtles (Chelonia mydas) at the rehabilitation center can function to determine the condition of green sea turtles because arriving turtles have different conditions. Dehydration and anemia in green sea turtles can occur due to transportation of turtles and unsuitable environmental conditions before the turtles were rescued. Examination of hematocrit and hemoglobin can be done manually or using a hematology analyzer. However, automated hematological analysis used for mammals generally not applicable for reptiles including green sea turtles due to the presence of nucleated erythrocytes. This study aims to compare the results of hematocrit and hemoglobin examination in green turtles using manual and automatic methods. This study used blood samples from 10 green turtles at the Turtle Conservation and Education Center (TCEC), Serangan Bali. Then a manual check was carried out at TCEC, Serangan, Bali and automatically using the Vet AutoRead IDEXX tool. Manual hematocrit examination uses the microhematocrit method and manual hemoglobin examination uses the Sahli method. The results were then analyzed using the Statistical Product and Service Solution (SPSS) application. Analysis of the significance of manual and automatic calculations of hematocrit and hemoglobin using paired sample t-test. The results of hematocrit (p=0.972) and hemoglobin (p=0.841) showed no significant difference (p>0.05). It can be concluded that the examination of hematocrit and hemoglobin in green turtles is not different so that it can be done manually and automatically.

Analisis Faktor Penyebab Keterlambatan Proyek “XYZ”

A project tends to experience delays if planning and control are not carried out properly. Various things can happen in a construction project that can cause an increase in processing time so that project completion is delayed. The purpose of this research is to identify and classify the factors that cause delays in the "XYZ" project. This data processing uses the help of the SPSS (Statistical Product and Service Solution) computer program version 23.00. Data analysis techniques using validity, reliability and factor analysis techniques. The results of this study obtained 3 new factors from the extraction results of factor analysis, namely: Lack of Expertise and Slow Material Mobilization (Xb1), Lack of Planning and Inadequate Quality of Workforce (Xb2), Changes in Scope and Work Documents (Xb3).

The Effect of Training, Compensation and Work Discipline on Employee Performance at PT. Pegadaian

This study aims to analyze the positive and significant effect of Training, Compensation and Work Discipline on Employee Performance. The research methodology used is quantitative method and uses multiple linear regression analysis with processing using Statistical Product and Service Solutions (SPSS) version 26 with data collection method through questionnaires to 70 employees of PT. Pegadaian. The results of this study indicate that there is an influence between Training (X1) and Employee Performance (Y) of 0.515 and has an effect of 51.5%. For the influence variable between Compensation (X2) and Employee Performance (Y) of 0.180 and has an effect of 18%. The influence variable between Work Discipline (X3) and Employee Performance (Y) is 0.153 and has an effect of 15.3%. The results showed that Training, Compensation and Work Discipline had a positive and significant effect on Employee Performance at PT. Pegadaian.

The Influence of Service Quality on Train Passenger Satisfaction at Rantau Prapat Station PT KAI Persero Divre I North Sumatra

In order to keep clients using this kind of transportation and to keep the business afloat, PT KAI places a high priority on their satisfaction. Employees of KAI are required to utilize five dimensions in its implementation: tangibles, assurance, responsiveness, empathy, and consistency. It is undoubtedly not ideal in its implementation at each station, as some travelers continue to be dissatisfied with the offers that are made. Examples of this include the fact that some people are still unable to board the train without a ticket and the indifference of staff members. Following basic observations by the researchers, there was a decline in staff responsiveness and overall satisfaction. The goal of this study is to determine how much the independent variable affects the dependent variable. In this quantitative analysis, primary and secondary data sources are consulted. Three techniques were employed to gather data: questionnaire completion, documentation, and observation. Using SPSS (Statistical Product and Service Solution), the instrument test, classical assumption test, hypothesis test, and simple linear regression method are the data analysis techniques employed. Once the researcher had finished using the data that had been collected. With a significance value (Sig) of 0.000, it may be inferred that the quality of the services offered significantly affects passenger happiness. Less than 0.05. The T test decision-making framework indicates that H1 is accepted and H0 is rejected, indicating that service quality has an impact on passengers' pleasure with trains. When the coefficient of determination hypothesis is evaluated using the SPSS version 26 software, a value of 0.906 can be obtained. This indicates that there is a 90.6% link between passenger satisfaction and service quality, with the remaining 9.4% coming from factors that have not been thoroughly investigated.

THE EFFECT OF PRICE, VARIATION PRODUCT AND SERVICE QUALITY ON BUYING DECISION AT MARKET PLACE SHOPEE

Purpose : This research aims to determine the influence of price, product variety and service quality on purchasing decisions at the Shopee market place at the As-Sya'roniyyah Islamic boarding school.
 Design/methodology/approach : This research method uses a quantitative approach. The population in this study was an unlimited number of students at the As-Sya'roniyyah Islamic boarding school. The sampling technique used Purposive Sampling Technique, with the criteria being that respondents had made purchases at the Shopee market place, at least twice, were at least 15 years old, male or female. Data collection techniques through distributing questionnaires to respondents who meet the criteria. The data analysis method used is Multiple Linear Analysis with SPSS (Statistical Product and Service Solution) version 25.
 Findings : This research proves that the more and higher the product variety and service quality, the more purchasing decisions will increase, while price is not able to increase purchasing decisions.
 Research limitations/implications : There are many more variables that influence purchasing decisions that were not examined in this research. This research focuses on one object and the results of this research cannot be generalized to other objects that are not the same.
 Practical implications : Improving knowledge in making a strategy or decision in reaching potential consumers and retaining consumers in purchasing products in this research object
 Originality/ value: This research focuses on the shopee market place object at the As-Sya'roniyyah Islamic boarding school with the variables price, product variety and service quality which are the variables that influence consumer purchasing decisions at that object.

The Influence of Motivation, Compensation, And Work Environment on The Work Performance of Employees of The Noble Consumer Cooperative Majalaya Hospital

This study aims to analyze the positive and significant influence on motivation, compensation, and work environment on employee performance. The research methodology used is quantitative method and uses multiple linear regression analysis with processing using Statistical Product and Service Solutions (SPSS) version 26 with data collection methods through questionnaires to 110 employees of the Koperasi Konsumen Mulia RSUD Majalaya. The results of this study indicate that there is an influence between Motivation (X1) and Employee Performance (Y) of 0.630 and has an influence of 63.0%. For the effect of the variable between Compensation (X2) and Employee Performance (Y) of 0.306 and has an effect of 30.6%. For the influence variable between the Work Environment (X3) and Employee Performance (Y) 0.441 and has an influence of 44.1%. The results showed that motivation, compensation, and work environment had a positive and significant impact on the employee performance of the Koperasi Konsumen Mulia RSUD Majalaya.

The Effect of Flexible Working Space, Flexible Working Hours and Self Efficacy on The Performance of Interior Designers in South Jakarta

This study investigates the impact of Flexible Working Space, Flexible Working Hours, and Self-Efficacy on the performance of interior designers in South Jakarta. Employing an associative research approach, the research incorporates qualitative data processed quantitatively. The primary data source is obtained through purposive sampling, involving a population of 100 individuals with a 95% significance level and a standard deviation of 25%. The findings reveal that flexible working space exerts a positive and significant influence on designer performance. Additionally, flexible working hours demonstrate a positive and significant impact on designer performance. Moreover, self-efficacy is found to positively and significantly affect designer performance. These insights are derived from the analysis of data through multiple linear regression techniques, utilizing the Statistical Product and Service Solution (SPSS) Program version 25. In conclusion, this research underscores the pivotal role of flexible working conditions and self-efficacy in enhancing the performance of interior designers. The positive correlations identified emphasize the importance of adapting workplace structures and fostering self-belief for optimal professional outcomes in this field.

Job Satisfaction as a Predictor of Counterproductive Work Behavior with Work Engagement as a Mediator for Employees in Jakarta

The aim of the researchers in conducting research was to see the relationship between Job Satisfaction and Counterproductive Work Behavior with Work Engagement as a mediator during the Covid-19 Pandemic situation. The hypothesis in this research is. Researchers used a quantitative approach method, data was collected through questionnaires distributed online at a certain time. Data processing and analysis techniques were carried out using the Statistical Product and Service Solution (SPSS) program version 25 for Windows and the LISREL program version 8.8 for Windows. The results of this research show that there is a positive and significant mediating role, which means that Work Engagement has a negative and significant mediating role on Counterproductive Work Behavior. This shows that Job Satisfaction will form high Work Engagement so that it will help reduce Counterproductive Work Behavior in employees

How employee mindfulness influences the retention intention of technology employees: multiple mediation effects of affective commitment and organizational identification

PurposeThis study delves into the impact of mindfulness on the retention intention of technology employees, with a particular focus on the mediating variables of affective commitment (AC) and organizational identification (OI). The primary aim is to gain a comprehensive understanding of the underlying mechanisms through which mindfulness influences the retention intention of technology employees.Design/methodology/approachThe research employed a survey approach with self-administered questionnaires and structural equation modeling. The collected data were analyzed using Statistical Product and Service Solutions (SPSS) 24 and Analysis of Moment Structure (AMOS) 28. Multiple mediation analyses was conducted through AMOS to examine the mediating effects of OI and AC.FindingsThe association between mindfulness and retention intention among technology employees showed an overall positive correlation. Additionally, AC and OI were positively correlated with retention intention. In the impact of employee mindfulness (EM) on retention intention, all indirect effects were found to be significant.Originality/valueTo the best of the authors' knowledge, this study is the first to investigate the relationship between EM and retention intention, as well as the associations of AC and OI with them, extending the application of mindfulness in management and offering insights for talent retention among company decision-makers.

The Effect of Motivation, Work Discipline And Supervision on the Performance of Employees at Jati Padang Regional General Hospital

This study aims to determine how much influence motivation, work discipline and supervision have on employee performance at the Jati Padang Regional General Hospital, South Jakarta, the population in this study were 278 employees of the Jati Padang Regional General Hospital, South Jakarta. Using the formula, respondents were selected. Slovin as a sample from 278 to 74 employees, based on the results of data analysis using SPSS the results of the study showed the proposed hypothesis 3, there was a significant hypothesis 3. The data collected was then analyzed using inferential data analysis techniques with multiple linear regression and using the application of the Statistical Product and Service Solution (SPSS) version 26 program. With the results of this study, the authors hope that the Jati Padang Regional General Hospital can strive to increase motivation, Work Discipline and Supervision of Employee Performance.

Unlocking the relationships between developmental human resource practices, psychological collectivism and knowledge hiding: the moderating role of affective organizational commitment

PurposeThis study aims to draw on social exchange theory and reciprocity norm to examine the direct effects and mechanisms through which developmental human resources (HR) practices influence employee knowledge hiding behaviors. Additionally, the authors investigate the mediating role of psychological collectivism and the moderating role of affective organizational commitment.Design/methodology/approachTo test the research model, the authors employed a three-stage time-lagged study design and surveyed a sample of 302 employees in China. The authors utilized confirmatory factor analysis, hierarchical regression analysis and the bootstrapping method using statistical product and service solutions (SPSS) and analysis of moment structures (AMOS) to test the hypotheses.FindingsThe findings indicate the following: (1) Developmental HR practices are negatively associated with playing dumb and evasive hiding, but positively linked with rationalized hiding; (2) Psychological collectivism serves as a mediating factor in the relationship between developmental HR practices and knowledge hiding; (3) Affective organizational commitment not only moderates the relationship between developmental HR practices and psychological collectivism, but also reinforces the indirect impact of developmental HR practices on knowledge hiding.Originality/valueThis study offers a fresh perspective on previous research regarding the impact of developmental HR practices on employee behavior. Furthermore, it provides practical recommendations for organizations to enhance knowledge management by fostering stronger emotional connections between employees and the organization.

Pengaruh Perilaku Kepemimpinan Terhadap Motivasi Kerja Pegawai Pada Kantor Desa Abbanuangnge Kecamatan Maniangpajo Kabupaten Wajo

This research was motivated by preliminary research at the Abbanuangnge Village Office, Maniangpajo District, Wajo Regency, with initial information that could be obtained, namely the impression that the work motivation of employees at the Office, a number of ideals were thought to be influenced by leadership behavior which was also not ideal. This research aims to examine the influence of leadership behavior on employee work motivation at the Abbanuangnge Village Office, Maniangpajo District, Wajo Regency. This research uses quantitative research methods. The population in this study was all 8 Abbanuangnge Village Office employees. The sample in this research uses a saturated sample, namely a sampling technique when all members of the population are used as samples. The primary data source is in the form of a questionnaire. The data analysis techniques used are descriptive statistical analysis, correlation analysis, coefficient of determination, simple linear regression. The questionnaire measurements answered by respondents used a Likert scale which was processed using the Statistical Product and Service Solution (SPSS). The results of this research show that training has a positive and significant influence on the performance of civil servants at the Pammana District Office, Wajo Regency. Meanwhile, the R2 (R Square) value is 0.623, which shows that the percentage contribution of the Training variable to the Civil Servant Performance variable at the Pammana District Office, Wajo Regency is 62.3%.

Pengaruh Pembangunan Infrastruktur Jalan Tani Terhadap Kesejahteraan Masyarakat Di Desa Lauwa Kecamatan Pitumpanua Kabupaten Wajo

This research is motivated by the fact that road infrastructure development activities, especially agricultural roads, have great potential to have an impact that will affect the level of welfare of village communities. And with the construction of agricultural road infrastructure, this is a transportation infrastructure in agricultural areas, to facilitate the mobility of agricultural tools and machines. Transporting production facilities to agricultural land and transporting agricultural products from the land to storage, processing places or markets. This research aims to examine the influence of Farmer Road Infrastructure Development on Community Welfare in Lauwa Village, Pitumpanua District, Wajo Regency. This research uses quantitative research methods. The population in this study was all farmers in Lauwa Village, Pitumpanua District, Wajo Regency, totaling 350 people. The sample in this study used a probability sampling technique with a simple random sampling type, while the sample size was obtained from calculations using the Slovin formula with an error rate of 10% from 78 people. . The primary data source is in the form of a questionnaire. The data analysis techniques used are descriptive statistical analysis, correlation analysis, coefficient of determination, simple linear regression analysis. The questionnaire measurements answered by respondents used a Likert scale which was processed using the Statistical Product and Service Solution (SPSS). The results of this research show that the Tani Road Infrastructure Development has a positive and significant influence on the welfare of the community in Lauwa Village, Pitumpanua District, Wajo Regency. Meanwhile, the R2 (R Square) value is 0.081, which indicates that the percentage contribution of the Jalan Tani Infrastructure Development variable to the community welfare variable in Lauwa Village, Pitumpanua District, Wajo Regency is 8.10%.

Perceptions and Practices of Saudi Hospital Pharmacists Towards Reporting Medication Errors Including Near Misses.

Medication errors (MEs) represent a patient safety concern that can have negative consequences on patients in the short and long term. Community pharmacists play an important role in the medication management process, which urges the need for their role in managing MEs. Therefore, this study aimed to investigate the perceptions and attitudes of Saudi pharmacists towards reporting MEs. A cross-sectional study was conducted using a semi-structured questionnaire that was distributed to Saudi pharmacists. The questionnaire was distributed to pharmacists via email after they had provided their consent to take part in the study. Data from the questionnaire were analysed using Statistical Product and Service Solutions (SPSS) (IBM SPSS Statistics for Windows, Armonk, NY), where descriptive statistics were applied. The findings showed that most pharmacists appreciated the importance of reporting MEs and the role the reporting played in improving the quality of healthcare delivery. However, pharmacists raised many concerns regarding barriers to reporting. Such barriers to reporting included blaming patients or healthcare professionals, underdeveloped protocols, and the lack of standard procedures for ME reporting. Moreover, inadequate communication between healthcare professionals (for example, between pharmacists and doctors) represented an additional barrier to reporting MEs. MEs and near misses are underreported among Saudi pharmacists due to many operational and communication challenges. These findings are useful for healthcare authorities involved in developing patient safety frameworks for reporting MEs and near misses. Future work can also determine the attitudes of other healthcare professionals involved in the medication management process.

Marketing Strategy Planning of Kahyangan Coffee Using Marketing Mix in Coffee Shops

Kopi Kahyangan continues to develop its product quality and market through the preparation of marketing strategies based on the marketing mix theory. This study aims to determine the marketing strategy of Kahyangan coffee based on the marketing mix in increasing sales volume. This study used a quantitative descriptive approach method using SWOT analysis, QSPM, and questionnaire tests using validity and reliability tests. The tools used to test this study were Statistical Product and Service Solution (SPSS) 25, Microsoft Excel, and Microsoft Word. The types and sources of data used are primary data and secondary data. The analysis method used is a descriptive analysis of marketing strategies that refers to the concept of the 4P Marketing mix (product, price, promotion, and place) using SWOT analysis (Strength, Weakness, Opportunity, and Threat) and QSPM (Quantitative Strategic Planning Matrix) matrix analysis. The results of the marketing strategy planning analysis according to the company's position in the IE matrix can use market penetration strategies by improving product quality, market development by increasing promotions and reaching new segments, and product development by making Kahyangan Coffee product innovations to increase sales volume of Kahyangan Coffee. The priority strategy of marketing strategy planning is to maintain quality and increase product licenses.

Distribution of ABO and Rhesus ‘D’ Blood Groups among Pregnant Women in a Tertiary Hospital in Rivers State, Southern Nigeria

Background: In recent times, the role of ABO and Rhesus grouping in clinical practice has increased widely. There is a paucity of literature on blood group distribution, and its distribution has not been studied in our centre. This study aimed to determine the distribution of ABO, Rh D blood groups and haemoglobin genotype among pregnant women initiating antenatal care in Rivers State University Teaching Hospital (RSUTH). Methods: This was a cross-sectional study among antenatal clinic attendees in RSUTH, over 6 months. At booking 3ml of venous blood was collected in Ethylenediaminetetraacetic acid (EDTA) vacutainer from the pregnant women, and ABO and Rh D typing was done by tile methods forward and reverse grouping methods and confirmed by microscopy. Haemoglobin genotype was done by electrophoresis. Data collected were analyzed using IBM Statistical Product and Service Solution (SPSS), version 25.0 (Armonk, New York). Results: One thousand one hundred and forty -seven patients were recruited for the study. Their mean age and mean gestational age at booking were 31.6 SD 4.6 years (95% CI: 31.3,31.8), and 21.1 SD 18.6 weeks respectively. Modal parity was para 1. The predominant blood group among pregnant women at the RSUTH was O [667 (58.2%)], followed by A [286 (24.9%)], B [171(14.9%)], and AB [23(2%)]. The prevalences of Rhesus D positive and Rhesus D negative blood group were 95.2% and 4.8% respectively. Concerning genotype, the most predominant was AA 898 (78%) followed by AS [245 (21.4)], SS [4 (0.4%)], and AC [2 (0.2%]. Conclusion: The predominant blood group and genotype among pregnant women in our centre is O Rh D positive and AA respectively. The findings from this study would help plan transfusion services antepartum and post-partum. This will be relevant in transfusion and coagulation management of obstetric haemorrhage.

Pre-Operative Computed Tomography Scan Assessment of Variations in Olfactory Fossa Depth among Adults

Context: The paranasal sinus Computed Tomography (CT) scan is important in the evaluation of patients with sino-nasal pathologies and serves as a tool for navigation during endoscopic sinus surgery (ESS). The risk of skull base injury during ESS is assessed using the depth of the olfactory fossa, which has been shown to have racial variations. We aimed to use Keros classification to study the variations in the depth of the olfactory fossa at a specialized tertiary ENT hospital in Kaduna, Northwest Nigeria. Setting and Design: It was a retrospective cross-sectional study conducted at the radiology department of the National Ear Centre, Kaduna. Materials and Methods: All CT scans of the paranasal sinuses from January 2021 – January 2022 were retrieved and reviewed. Coronal CT scans of patients, 18 years and above, were included. Those who had skull-based surgery and those with tumors of the paranasal sinuses were excluded. Statistical Analysis Used: Data were entered in Statistical Product and Service Solutions (SPSS) version 25. Results: A total of one hundred and six (106) CT scans were studied which resulted in 212 depths of olfactory fossa measurements. The age range of participants was 18–81 years with a mean age of 41.1 ± 14.18 years. The male-to-female ratio was 1:1.08. Keros type II was found to be the most prevalent (68.4%) generally, as well as across gender and laterality distribution, with statistically significant difference between males and females, and no significant difference between the right and left sides. Conclusion: Type II Keros classification was the most common across gender and laterality distributions, with statistically significant differences between males and females. Cognizance of individual variations in preoperative assessments and surgical planning is imperative in ensuring safe and satisfactory surgical outcomes. We recommend further studies with a larger sample size and from different regions of the country.

Knowledge of home gardening and anthropometric status of adult women in Odeda Local Government, Abeokuta, Ogun State, Nigeria

A healthy lifestyle and illness prevention depend on adequate nutrition, and homestead food production, including home gardening, is one way to increase access and lower the cost of healthy foods. This study was carried out in Odeda Local Government Area of Ogun State to assess the anthropometric indices and knowledge of home gardening of women. The sample size comprised of 170 respondents which were chosen using a multistage sampling technique. Data on sociodemographic, socioeconomic variables, and home gardening knowledge were obtained using an interviewer-administered, well-structured questionnaire. Anthropometric measurements were taken using standard procedures. The nutritional status was assessed using anthropometric measurements. Version 20.0 of Statistical Product and Service Solutions (SPSS) was used to analyze the data. The findings were presented as frequency, percentage, mean, and standard deviation. The threshold for statistical significance was set at p 0.05. The responders were 33.5 years old on average. The majority of respondents (85.3%) had at least a primary education. It was found that 94.7% of the adult women had good knowledge of home gardening, 4.7% had average knowledge, and 0.6% had low knowledge. The nutritional status of the respondents showed that 24.1 percent were overweight, 10.6 percent were underweight, and 10.6 percent were obese. The home garden knowledge score and the anthropometric measurement (BMI) were shown to be significantly associated. The result of this study is an indication that women who are knowledgeable about gardening at home are more likely to have higher nutritional status.