In the conditions of shipment processing it is important to observe the timetable of dispatch in which the entire processing process is going on. Each element of the processing system is important and it is linked with others by time. This means that the delay of one element causes an avalanche effect. The use of computer simulation helps in optimizing processing processes as a whole. This helps to detect regularities and bottlenecks that have been previously overlooked. The concept of Smart Logistics as part of the Smart Factory using simulation as a tool to estimate the future behaviour of the system. The article describes its own system for determining the number of staff to perform the required activities within the processing process. On the basis of the actual number of shipments, the arrival times and the processing system data, a solution can be described using a simulation tool to determine the number of workers. The simulation helps us to design the number of workers so that they observe the times of truck departures from the processing depot. This guarantees compliance with the timetable at minimum labour costs.
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