Public legal services serve as the foundation that underpins and safeguards the promotion of the rule of law. In recent years, especially since the outbreak of COVID-19 pandemic, the advantages of the website platform of “China Legal Service Website” have been increasingly highlighted. This Website plays an important role in China’s efforts to develop its judicial system, especially in China’s endeavors to integrate the pandemic prevention and control with socio-economic development in a legally orderly fashion. This paper aims to propose suggestions for the innovative promotion of public legal service system when the pandemic is over via elaborating upon the challenges and opportunities faced by public legal services when COVID-19 hits. By so doing, an improved, more substantial and robust public legal service system can be expected when the pandemic is over. This paper concludes that public legal service system in the post-pandemic era can be improved by strengthening scientific and technological innovation, improving the operation mechanism and enhancing the professional skills of legal practitioners.