Product Quality Management Research Articles

ВЛИЯНИЕ МАРКЕТИНГОВЫХ ИНСТРУМЕНТОВ НА ПОВЫШЕНИЕ КАЧЕСТВА ПРОДУКЦИИ

The high quality of products and services is a guarantee of the company’s success in the market. The purpose of our study is to assess the feasibility of developing a new competitive product, taking into account the preferences of consumers. To achieve this, marketing tools aimed at product quality management were used. In the course of the work, a full cycle of marketing research was conducted, including questionnaires, the formation of a portrait of a consumer of products, and economic calculations. Object of study - a large regional enterprise - a center for sales of building materials. The work performed at the junction of two scientific fields (marketing and quality management) provided a synergistic effect in terms of cost reduction when creating a competitive product, and also allowed us to offer original recommendations for improving quality in general. According to the results of marketing research, which consisted in questioning the target audience using the free “Google Forms” service, such characteristics as “assortment” and “appearance” were recognized as the least satisfying consumers in the existing market for facing bricks. Based on the detailed analysis, a new type of product (“Chocolate velvet” brick) was developed that meets the wishes of the target audience of customers. An additional positive effect from the transition of the enterprise to its production in the amount of 91,600 conventional units per month will be an increase in profit, compared to 2017 (942,500 rubles), by 1,1533240 rubles, the expected efficiency of transferring an innovative product to production (profit growth / costs) will be 1.22. Determination of consumer requirements specifies the technological task during the transition to the production of a new type of product. Replacing the production of old-style finishing bricks with the release of a new type of product allows you to create a customized product that is guaranteed to find its customer due to its high customer loyalty

ВЛИЯНИЕ МАРКЕТИНГОВЫХ ИНСТРУМЕНТОВ НА ПОВЫШЕНИЕ КАЧЕСТВА ПРОДУКЦИИ

The high quality of products and services is a guarantee of the company’s success in the market. The purpose of our study is to assess the feasibility of developing a new competitive product, taking into account the preferences of consumers. To achieve this, marketing tools aimed at product quality management were used. In the course of the work, a full cycle of marketing research was conducted, including questionnaires, the formation of a portrait of a consumer of products, and economic calculations. Object of study - a large regional enterprise - a center for sales of building materials. The work performed at the junction of two scientific fields (marketing and quality management) provided a synergistic effect in terms of cost reduction when creating a competitive product, and also allowed us to offer original recommendations for improving quality in general. According to the results of marketing research, which consisted in questioning the target audience using the free “Google Forms” service, such characteristics as “assortment” and “appearance” were recognized as the least satisfying consumers in the existing market for facing bricks. Based on the detailed analysis, a new type of product (“Chocolate velvet” brick) was developed that meets the wishes of the target audience of customers. An additional positive effect from the transition of the enterprise to its production in the amount of 91,600 conventional units per month will be an increase in profit, compared to 2017 (942,500 rubles), by 1,1533240 rubles, the expected efficiency of transferring an innovative product to production (profit growth / costs) will be 1.22. Determination of consumer requirements specifies the technological task during the transition to the production of a new type of product. Replacing the production of old-style finishing bricks with the release of a new type of product allows you to create a customized product that is guaranteed to find its customer due to its high customer loyalty

Gap Analysis of the Australian cGMP and FACT Immune Effector Cell Standards

Background & Aim The Department of Cell and Molecular Therapies (CMT) adheres to the Australian Code of Good Manufacturing Practice (cGMP) for human blood and blood components, human tissues and human cellular therapy products. CMT is actively seeking accreditation for immune effector cells from the Foundation for the Accreditation of Cellular Therapy (FACT). In preparation for FACT accreditation a Gap Analysis was conducted to determine the differences between the two quality standards. Methods, Results & Conclusion Methods Gap Analysis was conducted to compare the FACT Immune Effector Cell Standards to the cGMP. This analysis compared Collection Activities (Part C2, Collection Facility Standards) and Processing Facility Standards (Part D) from the FACT Immune Effect Standards (Version 1.1) to the Australian cGMP (Version 1.0). For the purpose of this analysis, gaps were defined as those instances in which FACT Immune Effector Standards demonstrated a variance against cGMP standards. Results The cGMP focuses on manufacturers that undertake the collection, processing, testing storage, release for supply and quality assurance of products, whereas the FACT Immune Effector Cells Standards addresses all quality aspects of cellular therapy including collection, processing, administration and patient care. A total of 95 gaps were identified; with disparities noted in each FACT section. The majority of gaps were identified in the Quality Management, Coding and Labelling of Cellular Therapy Products, Process Controls and Cellular Therapy Product Transportation and Shipping. These results were used to implement changes in CMT in preparedness for FACT accreditation. Conclusions The summary format of this gap analysis tool is an effective method to clearly identify disparities between the cGMP standards and FACT Immune Effector Cells Standards. The gaps identified highlight potential areas for improvement within the department of CMT. This tool can be used by facilities in Australia to identify any gaps when seeking FACT or Therapeutics Goods Administration GMP accreditation

Intelligent quality management tools for digital production and knowledge management system for their application

Due to the evolution of the digital production technologies and the transition to the cyber-physical systems, new methods of controlling technological processes and managing business processes of modern enterprises are needed. In the article we investigate the problem of improving quality management methods for the organization and management of modern digital production. Various methods of quality management, both traditional and modern, are considered. The concept of digital production quality management based on artificial intelligence and information technologies is proposed. As a basis for the implementation of the intelligent quality management methods in the management of digital production we consider the development of a knowledge management system for their effective application.

Intelligent Medical Informatics Management System Based on Pattern Recognition and Visual Multimedia: A Deep Learning Perspective

With the continuous development of China’s medical modernization technology, medical devices have been widely used in the prevention, diagnosis and treatment of diseases, and health care. The direct or indirect contact of medical devices with the human body is closely related to diagnosis, treatment and rehabilitation. As a result, the quality and safety problems of medical devices in the development of high-end, high-tech products have also increased. Establishing an effective quality management system for medical device production can effectively control the level of production quality management in medical devices and guarantee the quality of products. Therefore, the management of the quality of medical devices is a major task. The use of digital construction to manage scientific and technological archives can make the management of scientific and technological archives more standardized, automatic and professional. This is also a development trend of hospital science and technology archives management. In this paper, we use pattern recognition technology and multimedia vision technology to study the construction of medical technology management system. The deep learning is integrated to promote the overall performance of the proposed methodology. The simulation results have reflected the robustness.

FORMING THE MECHANISM OF QUALITY MANAGEMENT AT THE TRADE ENTERPRISES

On the basis of a systematic approach, an improvement of the methodological approach for quality management at trading enterprises as a basis for the formation of a holistic system and its subsystems is proposed. A system of basic factors on the quality of food products was also investigated and formed. That made it possible to identify the main patterns of quality management. Generalized system-wide principles of quality management are generalized: purposefulness, divisibility, hierarchy, complexity, interconnectedness, isolation of common functions, systemicity, continuity, simplicity. The specific principles of quality management at trade enterprises are generalized: the unity of quantity and quality, the continuity and complexity of quality control, the interconnectedness of goals and resources, economic incentives, the interconnection of short-term problems with a long-term development strategy, and quality efficiency. Recently, the following additional principles of food quality management are gaining importance: combining the interests of the producer and the consumer in improving the quality of products, minimizing the cost of the product life cycle, matching product quality to the level of material and technical support for production, self-organization of the quality management system. In the work, an organizational and economic mechanism for product quality management at a trading enterprise based on the proposed principles has been developed. Based on the elements of the general quality management methodology considered, it is recommended to use the following management methods: economic, administrative and legal, socio-psychological. At the same time, the following main stages were identified for creating a product quality management system, defining goals and objectives of quality management, identifying management functions and main business processes, building a model of a quality management system.The proposed methodology is presented in the form of a model of interconnected basic elements of the system. It shows that the quality management mechanism is built in accordance with the generalized target management strategy and represents a combination of economic, administrative, legal incentives, with the help of which issues that are related to ensuring the necessary level of quality, influence on the identification of the business process, factors and traditional quality management facilities, achieving high competitiveness of products.

The Formation Abstract Representations in the Product Quality Management

The study is devoted to the theoretical justification of procedures and algorithms for managing the quality of products. The methods to control the abstract object are used. Since the object itself, for example, quality is a reflection from the material carrier: products and the production process, control and disturbing influences are attached to them. Control actions are divided into three types: parametric, structural and organizational. The first two types are associated with the flow of technological processes, and due to the application of managing organizational influences, the necessary external and internal conditions are achieved that increase the quality of products. It is shown that even a simple linear formulation allows us to pose and solve the optimal control problem and obtain practically important results.

Technological approaches to the quality management of bakery products

The article studies the influence of the physicochemical properties of wheat grain on the quality indicators of bakery products. Methodological approaches to managing the quality of bakery products through the development of production solutions have been formed by varying the technological parameters of the use of wheat flour (moisture of the leaven when the leaven method of dough preparation is used) taking into account its physicochemical properties (hardness of wheat grain). Wheat grain in a wide range of hardness - from low-hard to ultra-high-hard was studied. Regulated indicators of bread quality were the volume yield of bread and the integral characteristic of the organoleptic evaluation of bread on a 100-point scale. It is shown that the increase of grain hardness of flour and gain in moisture of starter dough (the average yield by weight of bread increases by 1% when the moisture of starter dough is 8 %) lead to increasing bread’s yield by weight. To simplify the model of forming the quality of bread depending on the grain hardness and humidity of the used starter dough, a constant value of the specific work when dough kneading was used. Regression equations for the formation of white bread quality indicators with a high degree of confidence (determination coefficient 0.72-0.89) and corresponding bread quality nomograms are constructed.

Decision support system for quality management of cosmetic products

The paper describes the structure and the mathematical core of the decision support system developed by the authors for assessing the quality of cosmetic products based on machine learning approaches. The main goal of the study was to improve the system of quality control of cosmetic products, in particular, the quality of perfumes and cosmetics using intelligent methods of data processing, formalization of knowledge and experience of the experts, thus providing automatization of the decision-making process. The practical-oriented goal of the study was to obtain knowledge-supported decisions regarding the quality of the cosmetic products using the developed system of quality assessment based on intelligent methods of data processing, providing the possibility of unsupervised learning and adjustment of the developed system when changing final product characteristics.

Analysis and Modeling of Coating Plant Topology and Automatic Control System

At present, road conditions in Russia hinder national economic development. The number of roads at present is insufficient, their quality being unsatisfactory. The creation of a methodological basis for the development of modern hierarchical systems to manage road concrete mix production will contribute to solving not only the tasks of the direct technological process control. It will also help to resolve more complex tasks such as operational management of product quality. The work is based on complex use of methods of automatic control theory, Theory of Probability and Mathematical Statistics, methods of optimal systems, and mathematical modeling. MatLab mathematical package should be used as a more efficient way to make a system analysis and to model production processes. The expected results are modeling the interaction of subsystems of the Automatic Control System (ACS). ACS of cementing materials, as well as ACS of sand and gravel hoppers, will allow estimating the complexity of the interaction of the ACS subsystems. The result of the research is the possible use of the proposed concept and methodological approach to the research and development of optimal ACS structures for the construction industry. The implementation of the research results will allow to make an appropriate assessment of the effectiveness of the solutions proposed for the modernization of ACS coating plants, as well as to assess the range of the tasks they have to solve, and the structure of the proposed ACS of coating plants.

Software Product Quality Management Methodology & the Quantitative Assessment of Analyzability Indicators

The research paper developed a new software metric methodology for evaluating the analyzability indicator for software products. The proposed research methodology provided an objective and quantitative assessment in accordance with the requirements, limitations, purpose and specific features of software products. Forty-one (41) java programs were analyzed to extract and evaluate the software metrics described in ‘Halstead metrics. The mathematical classification model was developed to replace the expert output in the evaluating process as related to the software metric indicators. The output of the algorithm was applied to identify the metrics with the greatest analyzability influence. The result indicated that 13 measured metrics with 98% of “analyzability” are relevant to seven (7) software code metrics with the remaining six (6) metrics making up only ~ 5% of “analyzability”. The analyzed ROC-curves were similarly computed to test the performance of the proposed methodology compared to the expert’s metric evaluation. The ROC-curves indicator for the proposed methodology showed resultant scores of ROC = 7.4 as compared to 7.3 from the experts’ evaluation. However, both methods were correlated effectively after analytical computations with a resultant performance which showed that the proposed method outperforms the expert’s evaluation.

Untargeted Liquid Chromatography-Mass Spectrometry-Based Metabolomics Analysis of Wheat Grain

Understanding the interactions between genes, the environment and management in agricultural practice could allow more accurate prediction and management of product yield and quality. Metabolomics data provides a read-out of these interactions at a given moment in time and is informative of an organism's biochemical status. Further, individual metabolites or panels of metabolites can be used as precise biomarkers for yield and quality prediction and management. The plant metabolome is predicted to contain thousands of small molecules with varied physicochemical properties that provide an opportunity for a biochemical insight into physiological traits and biomarker discovery. To exploit this, a key aim for metabolomics researchers is to capture as much of the physicochemical diversity as possible within a single analysis. Here we present a liquid chromatography-mass spectrometry-based untargeted metabolomics method for the analysis of field-grown wheat grain. The method uses the liquid chromatograph quaternary solvent manager to introduce a third mobile phase and combines a traditional reversed-phase gradient with a lipid-amenable gradient. Grain preparation, metabolite extraction, instrumental analysis and data processing workflows are described in detail. Good mass accuracy and signal reproducibility were observed, and the method yielded approximately 500 biologically relevant features per ionization mode. Further, significantly different metabolite and lipid feature signals between wheat varieties were determined.

Analysis of Total Quality Management (TQM) of vegetable and fruit products at PanenMart Makassar company

The purpose of this study is to analyze the application of Total Quality Management (TQM) of vegetable and fruit products in PanenMart Makassar, based on the principles of total quality management (TQM) consisting of customer satisfaction, leadership, increased sustainability, respect for all people and fact based management. Informants were selected purposively, with a total of 11 respondents consisting of: Chief Executive Officer (CEO), Chief Operation Officer (COO) and 9 employees involved in the procurement, sorting, grading, packaging and distribution processes. Data processing using a descriptive analysis method with a Likert Scale. The results of this study indicate that the application of Total Quality Management (TQM) applied by PanenMart Makassar company prioritizes customer satisfaction over other variables.

Evaluation and analysis of high-quality products of Liuwei Dihuang Pills

Liuwei Dihuang Pills is a typical traditional Chinese medicine with "the same product made by many manufacturers". The quality and price of products made in various factories was different obviously. In this study, the quality differences of Liuwei Dihuang Pills were evaluated over multi-dimensions and throughout the whole production cycle involving raw materials, production process, quality control and post-marketing re-studies based on the "Chinese patent medicine evaluation standard with quality at the core" established earlier by our research group. The research results showed that the product quality of various manufacturers was significantly different, and the product quality was positively correlated with the market shares of enterprises, indicating that enterprises with more market shares paid more attention to product quality; and the sales determined the concern degree of enterprises on products, which was in line with general cognition. During the single-item evaluation of Liuwei Dihuang Pills, the score of raw material selection was relatively low, and the enterprises paid less attention to the initial raw materials. The whole production process was better, and the national compulsory implementation of "Production Quality Management Standard"(GMP) had a positive effect in improving product quality. Quality control could basically guarantee product quality. Intelligent manufacturing promoted by the government was beneficial to ensure product uniformity. The score rate of "quality evaluation" item was basically qualified, which indicated that the quality control level of Liuwei Dihuang Pills was acceptable as a whole, but there was still room for improvement. "Re-evaluation and Brand Construction" had the lowest scores, reflecting that enterprises did not pay enough attention to in-depth study and re-evaluation of "the same product made by many manufacturers". The evaluation results were in line with expectations, provided a reference example for the evaluation of high-quality Chinese patent medicine, a basis for the high-quality and good price of Chinese patent medicine, scientific data for improving medical insurance bidding, and thus facilitated promoting the healthy development of the traditional Chinese medicine industry.

Design of Reference Phantom for Quality Control of Conventional X-ray Radiography Units in Port Sudan

The Quality Control (QC) system, based on simple, cheap equipment and minimum personnel time, enables a resource-limited facility and staff to control the fundamental components of the imaging process on a low cost basis. Quality Assurance (QA) is a product or service quality management program. Customer reviews, capacity building and quality control can also be included. Quality control requires specific measures for ensuring measurable process-related aspects of product output or for the delivery of services within a given limit. Research was conducted at the Medical Physics Department of Red Sea University. The main objective of this work was to boost quality assurance rays. The imagination is more user-friendly and produces better results than a person or object. Phantoms, including fluoroscopy or x-rays, and certain image quality measurements have been used in x-rays imaging. The manufactured phantom in this study showed high precision in different QC tests.

The Regulatory Framework in the Organization, Management and Production Efficiency

The basis for successful operation of industrial enterprises and the quality assurance of products quality management is based on a progressive regulatory framework and to ensure its respect in the production process. The role of standardization in the quality management of the products at the present stage is to strengthen the organic link with the quality standards, as well as the organizational possibilities of standardization on the combined efforts of enterprises to their targeted effects on quality at all stages of production and management levels. The Foundation of organizational-economic nature of the system of quality control is the normative-technical and methodological documentation, ensuring unity and regulating action according to the directions of the work. Assessment of product quality and process control specifies the State of the managed object and its deviations from the specified level. Building a system for the creation and production of high quality products in strict accordance with the requirements of normative documentation and meet consumer needs delivers increased efficiency of production and activities Enterprise. In order to impact on quality at all stages of production and management levels, the entire regulatory framework in the Organization, management and production efficiency is included in the standard, which is mandatory for all services and employees Enterprise. Compliance with the requirements of the standard significantly improve the quality and effectiveness of the functioning of the enterprise.

Production quality and safety management in the corporate-type integrated structures in the agro-industrial complex

The article (paper) presents questions connected with the abilities of corporate-type integrated structures in the imports phase-out problems solving applied to the agro-industrial production. The paper deals with the advantages of the corporate-type integrated systems functioning, describes the profits from its functioning for the national economy in general. There offered management tools for the quality of production in the corporate-type integrated systems, and the indicative-planning elements use among other factors. There presented the implementation scheme of cycle process of production quality management and the algorithm of the analysis and control of production quality and safety control of the corporate-type integrated structures, functioning in the agro-industrial complex.

Management of competitiveness of organizations through improved product quality

Analysis and evaluation of approaches to management of quality of food products, development of directions of their management are shown. Also the goal is selection of tools for transformation of competitive position through the formation of a single evaluation model. The current economic situation in Russia, complicated by economic sanctions, shows the importance of studying consumer preferences for the analysis of product quality at a new level. The development of the market of domestic bakery products is mainly hampered by non-compliance with the basic parameters of non-price competition. Therefore, there is a need to systematize the factors affecting competitiveness, their analysis and ranking, decision-making, taking into account the capabilities of a particular enterprise. The methods of analysis of quality management of bakery products to ensure a competitive position at the regional level are implemented. The most significant parameters influencing formation of consumer preferences and perception of quality of bakery products are defined. The econometric model of dependence of parameters of quality of food products which description allows defining and carrying out coordination of strategic decisions on operational management competitiveness of the enterprises of the food industry is developed.

Challenge to Next-Generation Inline Inspection System to Innovate the Surface Quality Management of Steel Products

Challenge to Next-Generation Inline Inspection System to Innovate the Surface Quality Management of Steel Products

Training in metrology sphere for machine building

In order to meet the requirements for quality management of machine-building products and metrological support, the company analyzed the existing standards for confi rming the consistency of requirements. Federal state educational standards of higher education of two levels (bachelor’s degree and specialty) of the mechanical engineering profi le (ensuring the unity of measurements (GSEEI) and the professional standard of a metro specialist) were selected for the analysis. The obtained results are used in the implementation of term papers. It is recommended to cover issues related to measuring devices and automatic control devices in related disciplines, and to include the topic "Main areas of activity in the fi eld of metrological support of the enterprise".