Digital Transformation Process Research Articles

Impact of Digital Transformation toward Sustainable Development

The rapid advancements in digital technologies have prompted organizations to embrace digital transformations (DTs) in order to enhance efficiency, gain a competitive advantage, and achieve long-term sustainability objectives. However, the successful adoption of innovative digital technologies necessitates the careful consideration of various factors, such as stakeholder engagement, resource allocation, risk mitigation, and the availability of resources and implementation support. This study examines the sustainable adoption of innovative digital technologies (DTs) within digital transformations. The data for this study were collected from 760 stakeholders through a questionnaire survey and analyzed using SPSS software (Version 27). This study’s results underscore the significance of considering the efficiency of the transformation process and the long-term sustainability outcomes for organizations. The findings of the analysis clarify that integrating sustainability principles and DT has a positive impact on the effectiveness of the transformation, as indicated by environmental, social, and economic performance indicators. This study’s novelty lies in its focus on incorporating sustainability principles into the digital transformation process. The results of this study demonstrate that organizations’ long-term sustainability outcomes are enhanced when their digital transformation goals align with the Sustainable Development Goals (SDGs). The purpose of this study emphasizes the importance of arranging digital transformations with sustainable objectives to ensure the overall success and longevity of transformation efforts.

Pemulihan Ekonomi Kota Pontianak melalui Digitalisasi UMKM Berbasis Ekonomi Kreatif

Economic issues within society become subjects of rigorous debate, especially in times of crisis such as the COVID-19 pandemic. Various recovery initiatives are undertaken by both governmental entities and the private sector, aimed at expediting the process of digital transformation within the micro, small, and medium enterprises (MSMEs) sector. This research is specifically focused on Pontianak City, situated in West Kalimantan, with the primary objective of fostering economic growth by harnessing the potential of MSMEs as a vehicle for swift recovery and the facilitation of a digitalized creative economy. This study employs William F. Gluk's theory on the economic marketing strategies employed by companies operating within the specific environmental challenges they face to attain their objectives. The authors employ qualitative research methods to comprehensively analyze and interpret the social and community issues associated with this endeavor. The findings of this research indicate that MSMEs in Pontianak City possess considerable potential for augmenting productivity and enhancing competitiveness. Consequently, the local products and services generated exhibit a distinctive competitive advantage, rendering them capable of penetrating the national-scale market. Furthermore, the authors contend that Pontianak City, being the provincial capital and a prominent business hub within West Kalimantan, enjoys the support of numerous factors, including its sizable population and the accelerating digitalization trend. This, in turn, catalyzes the growth of the local wisdom economy within a digital marketplace framework. Consequently, the economy of Pontianak City is poised for long-term development, driven by the rapid and sustained transformation ushered in by digitalization.

The role of digital technologies in improving library and information communication: Trends and challenges

The relevance of the study is driven by the rapid development of digital technologies and their significant impact on all areas of life, including the library and information field. Digital resources and online services are increasingly displacing traditional printed media, necessitating the transformation of libraries to maintain their relevance and competitiveness. The aim of the research is to examine the impact of digital technologies on the library and information field, identify their potential, and identify challenges arising during this transformative transition. Various methods were employed during the study, allowing for a deep and comprehensive understanding of the process of digital transformation in the library and information field. The application of a comprehensive methodological approach, which included literature analysis and the involvement of various sources of information, enabled a thorough investigation of the issues. Comparative analysis of approaches allowed for objective conclusions and recommendations regarding the optimal implementation of digital innovations in this field. The research results indicate promising opportunities for using digital technologies to optimize communication and expand user capabilities. Key aspects of the impact of digital technologies on the library and information field were identified, highlighting their importance in the context of the modern information landscape. Trends and challenges associated with digital innovations were analyzed, revealing significant changes in the functioning of libraries and the transformation of their role. The question of the adequacy of libraries to modern requirements and the need to develop development strategies were raised. It was clarified that the further development of the library and information field will be determined by prioritizing digital innovations and flexible adaptation to changes in the information environment. The conclusions and recommendations obtained have practical significance for contemporary librarians, drawing their attention to the importance of adapting to the digital environment. Considering the dynamics of the information society, the focus on preparing librarians to use advanced technologies determines their successful adaptation to new challenges

Digital Twin is an Effective Tool for Digital Transformation of Industrial Enterprises

The article presents the results of a study of digital transformation processes taking place on scientific and industrial enterprises using digital twin technology. The degree of introduction of digital technologies and the level of labor productivity in the developed countries and in Russia were considered. The concept, definition, properties and characteristics of digital twin technology were studied. The applied methods of digital design and modeling in the digital twintechnology were investigated. The author analyzes the features of creation, functionality, and the advantages of digital twin technology at various stages of the object's life cycle - during design, production and operation. Practical examples of digital twins application in the domestic industry are given: the design of a premium-class car of the 'Tuple' project, the optimization of technological grinding operations of product manufacturing, the introduction of a predictive prognostic system and monitoring of modern high-tech equipment of the combined-cycle unit of the Izhevsk CHP-1 PSU for monitoring the operational condition, reliable forecasting of technological processes, protection from incidents and accidents. The application of digital twin technology as a training complex to train the operational personnel of industrial facilities based on modeling of rarely encountered and critically dangerous operating modes of industrial facilities is investigated. The Russian market of digital design and modeling is studied and key leaders were identified. The top digital technologies to achieve technological leadership of domestic companies are summarized. As a result of the research, the key capabilities of digital twin technology and barriers constraining the processes of full-scale digital transformation of scientific and industrial enterprises are identified. Recommendations for the successful implementation and development of digital twin technology are proposed. The motivating factors of state support for the digital transformation of domestic business are summarized.

Validation of the Digital Transformation Model of the Universidad Autónoma de Chile

The emergence and massification of digital technologies are having such an impact on educational systems that universities are being forced to design transformation processes that make it possible to ensure the gradual incorporation of technologies into academic-administrative processes with a view to achieving greater student-centered educational quality. In response to this need and for the specific case of the Autonomous University of Chile, a digital transformation model composed of nine dimensions and 54 indicators was designed, which was subjected to an analysis process through structural equation modeling to check its consistency, reliability, and validity. With the data resulting from the application of surveys to 97 undergraduate students from that university, it was possible to demonstrate that the variables considered, and their corresponding dimensions form a solid construct that can explain the preliminary model of the digital transformation process at the university. Therefore, even recognizing limitations of a methodological nature, the model was intrinsically validated by the data. The findings represent a first approximation for the construction of a new academic-administrative scenario at the Autonomous University of Chile, which is based on the proper use of scientific-technological advances that have occurred in the global context.

Communicating Supraparticles to Enable Perceptual, Information-Providing Matter.

Materials are the fundament of the physical world, whereas information and its exchange are the centerpieces of the digital world. Their fruitful synergy offers countless opportunities for realizing desired digital transformation processes in the physical world of materials. Yet, to date, a perfect connection between these worlds is missing. From the perspective, this can be achieved by overcoming the paradigm of considering materials as passive objects and turning them into perceptual, information-providing matter. This matter is capable of communicating associated digitally stored information, for example, its origin, fate, and material type as well as its intactness on demand. Herein, the concept of realizing perceptual, information-providing matter by integrating customizable (sub-)micrometer-sized communicating supraparticles (CSPs) is presented. They are assembled from individual nanoparticulate and/or (macro)molecular building blocks with spectrally differentiable signals that are either robust or stimuli-susceptible. Their combination yields functional signal characteristics that provide an identification signature and one or multiple stimuli-recorder features. This enables CSPs to communicate associated digital information on the tagged material and its encountered stimuli histories upon signal readout anywhere across its life cycle. Ultimately, CSPs link the materials and digital worlds with numerous use cases thereof, in particular fostering the transition into an age of sustainability.

Digital transformation of the public sphere: from offline communications to online dialogue between government and society

The subject of this article is modern innovative trends occurring in the context of communication between Russian state and municipal authorities and civil society. The essence of this transformation, taking place in the conditions of the digital information society, lies in the progressive reconfiguration of the “traditional” public sphere into a digital public sphere, civil society into a digital civil society, and the usual offline dialogue between government and society into a digital online dialogue. Unfortunately, many of these changes until now remain a completely unexplored and poorly researched aspect of info-communicative reality. The main goal is to clarify the ontological foundations of both the digital transformation of the public sphere and the reconfiguration of discursive practices from offline dialogue formats of communication into a digitalized online dialogue between government and society. The main methods that the authors used when writing the article are a systems approach, a structural-functional method and discourse analysis. The result of the work done is the conclusion that the digitization of the media, the rapid development of Internet communications and the digital information society at the end of the 20th and beginning of the 21st centuries allowed the public sphere to enter into the process of digital transformation. The novelty of the work lies in the fact that it specifies the infocommunication trend aimed at increasing dominance in the public sphere of digital online communications in the format of intersubjective interaction between government and society.

An investigation of digital integration's importance on smart and sustainable agriculture in the European region

This paper develops a theoretical framework to provide a comprehensive analysis of the link between the digital transformation process in the business and public sectors and the sustainability of the agriculture sector. Sustainability can be analyzed through four dimensions: the economic issue captured by productivity growth and export value growth, the social issue captured by employment growth, and the environmental issue captured by the sustainable nitrogen management index. Digital businesses are captured by four elements of e-Commerce (e-Commerce sales, e-Commerce web sales, e-Commerce turnover, and online selling) and two estimations of e-Business (Cloud usage and customer relation management (CRM) usage). Digital public services are reflected by user-centricity, business mobility, and key enablers. It is the first to prove the existence of a nonlinear relationship between digitalization and sustainable agriculture. We apply various econometric techniques, including the panel-corrected standard errors (PCSE) model, feasible generalized least squares (FGLS) estimation, and two-step generalized method of moment (two-step GMM) model, to a database of 24 countries in the European Union between 2011 and 2019. The results point to the importance of digitalization in improving the agriculture sector's productivity, export activities, employment, and environmental sustainability. However, these impacts of digitalization on each dimension of the agriculture sector's sustainability are nonlinear in the shape of a U-curve, suggesting that the favorable effects only appear when the development of digitalization reaches a certain threshold. Our findings suggest critical policy implications for the promotion of digitalization as a tool to pursue smart and sustainable agriculture. It is crucial for policymakers to control the digitalization process and intervene, as digitalization, as much as it is innovative, can be detrimental to ethical, political, social, or cultural values.

Digital Twins in Healthcare: an architectural proposal and its application in a social distancing case study.

The digital transformation process fostered by the development of Industry 4.0 technologies has largely affected the health sector, increasing diagnostic capabilities and improving drug effectiveness and treatment delivery. The Digital Twin (DT) technology, based on the virtualization of physical assets/processes and on a bidirectional communication between the digital and physical space for data exchange, is considered a game changer in modern health systems. Digital Twin applications in healthcare are various, ranging from virtualization of hospitals' physical spaces/organizational processes to individuals' physiological/genetic/lifestyle characteristics replication, and include the modeling of public health-related processes for monitoring, optimization and planning purposes. In this paper, motivated by the current COVID-19 pandemic, we focus on the application of the Digital Twin technology for virus containment on the workplace through social distancing. The contribution of this paper is three-fold: i) we review the existing literature on the adoption of the Digital Twin technology in the healthcare domain, and propose a classification of DT applications into four categories; ii) we propose a generalized Digital Twin architecture that can be used as reference to identify the main functional components of a Digital Twin system; iii) we present CanTwin, a real-life industrial case study developed by Hitachi and representing the Digital Twin of a canteen service serving 1100 workers, set up for social distancing monitoring, queue inspection, people counting and tracking, table occupancy supervision.

МАМЛЕКЕТТИК БАШКАРУУ ЧӨЙРӨСҮНДӨ САНАРИПТИК ТРАНСФОРМАЦИЯЛООНУ ӨНҮКТҮРҮҮ ЖАНА МААЛЫМАТ КООПСУЗДУГУН КАМСЫЗДОО

This article discusses the process of digital transformation of public administration in the Kyrgyz Republic and the issue of ensuring information security in it, and also publishes the results of the monitoring. The object of the study was the dynamics of the development of digital management in the country. The subject of the study was the process of digital transformation in the public administration system of Kyrgyzstan, digitalization and public services. As a research methodology, comparative statistical methods were used based on the UN statistical report for 2022 of the National Statistical Committee of the Kyrgyz Republic. As a result, the author noted that the dynamics of the development of digital public administration in Kyrgyzstan has risen by several levels, but at the same time, it is necessary to resolve the issue of ensuring information security and cybersecurity. It has been studied that the digital transformation of public administration in Kyrgyzstan is aimed at improving the efficiency of public services, ensuring the availability of information, transparency and participation of citizens.

Role of Information Technology in Digital Transformation of Higher Education

The presented article is the result of scientific work that explores the key aspects and characteristics of the digital transformation process in the modern higher education system. In the Republic of Kazakhstan, the Digital Kazakhstan system has been operating since 2018, which has five key areas: «Digitalization of economic sectors», «The transition to a digital state», «Implementation of the Digital Silk Road», «Development of human capital», «Creation of an innovation ecosystem». The аnalysis of scientific and theoretical literature made it possible to highlight the role of information technology in the digital transformation of higher education. N.Yu. Ignatova pointed out this role, where education is one of the basic areas of human life. These include: 1. Digital advantage - building intellectual capital. 2. Problems of IT education. 3. Pandemic and digital transformation in education. 4. Cluster principles of education development. The main purpose of our research is to study the role of information technology in the digital transformation of higher education. The main materials for the study were scientific and theoretical information, accounting documentation of the university, received forms with respondents' answers in the framework of socio-pedagogical diagnostics. Research methods: analysis of psychological, pedagogical, socio-economic and technical literature on the research problem; comparative-comparative and system-structural analysis; sociological survey and questioning.

Research on influencing factors and path of digital transformation of manufacturing enterprises

PurposeUnder the influence of the digital economy, the digital transformation of manufacturing enterprises has attracted widespread attention from scholars at home and abroad due to its uniqueness and importance. However, the existing literature is still deficient in the inner mechanism of digital transformation and lacks research on the digital transformation process. Through in-depth interviews and rooted theory, this paper focuses on the key factors of digital development of manufacturing enterprises and constructs a model of the digital transformation process.Design/methodology/approachThis paper takes China's manufacturing enterprises as research projects. First, through a literature search, the authors proposed three key factors for constructing sustainable competitiveness from digital transformation, that is, core technology innovation, business model re-engineering and organizational structure optimization. Second, the authors adopted the grounded theory approach to identify three sustainable competitive factors of manufacturing enterprises resulting from digital transformation and constructed a theoretical model. Third, based on Chinese manufacturing enterprises data, the authors used an empirical study to validate the three influencing factors. Finally, the authors identified the inner mechanism of the digital transformation of enterprises and put forward suggestions for enterprises to maintain sustainable competitiveness.FindingsFirst, based on the existing literature, this paper identified the importance of digital transformation of manufacturing enterprises, and the essence of digital transformation of manufacturing companies was found to lie in the change in the combined effect of technological, market and organizational innovation. Second, based on the grounded theory, through in-depth interviews with manufacturing enterprises on digital transformation and open coding of interview transcripts, it was concluded that the key factors for the digital transformation manufacturing companies are core technology change, business model re-engineering and organizational structure optimization. Third, based on a dynamic perspective, the authors evaluated and validated digital transformation. The study found that manufacturing enterprises can improve their digital transformation capabilities through the trajectory of “core technology change – business model re-engineering – organizational structure optimization” to improve their sustainable competitive advantage.Originality/valueFirstly, this study proposed three key factors for constructing sustainable competitiveness from digital transformation, that is, core technology innovation, business model re-engineering and organizational structure optimization, which enriched the theory of transformation and upgrading. Secondly, this study constructs the structural equation model of digital transformation and discovers the key factors pf digital transformation.

Determination of Industry 4.0 Conceptual Awareness Levels of Midwifery Department Students

Introduction and Aim: Along with technological innovations in the world, the health industry has also developed and entered the digital transformation process. This study was designed as a descriptive study aiming to determine the awareness of midwifery students on Industry 4.0.
 Materials and Methods: The population of the study consisted of students of the midwifery department of a university. The minimum sample size was calculated in G*power 3.1.9 program. Accordingly, the number of samples to be included in the study for 95% statistical power 0.05 margin of error was determined as 210. The study was completed with 257 midwifery students, taking possible losses into account. Personal information form and Industry 4.0 Conceptual Awareness Scale were used as data collection tools.
 Findings: The average age of the students in the study was 21.22 ± 1.84 years, 31.9% of the students were 2nd-year students in the Department of Midwifery, 52.9% of the students had their own computers, 100% of them used smartphones, and 60.7% used computers. The average score of the students on the scale was 89.98 ± 30.5, and it was determined that the students' Industry 4.0 conceptual awareness was at a medium level according to the score obtained from the scale. When the relationship between the place where the students stayed and the scores obtained from the scale was examined, it was determined that there was a significant difference between the scores obtained from the scale of the students staying in the state dormitory and the students staying in the private dormitory (p < 0.05).
 Conclusion and Recommendations: In the study, it was determined that the midwifery department students' Industry 4.0 Conceptual Awareness levels were at a moderate level, and the place of residence positively affected the level of awareness of this concept. It is recommended to conduct more research on the subject.

Research on Managers' Perception of Digital Transformation in Small and Medium Enterprises

Digital transformation (DT) is the direction of many economies, organizations and businesses. Research on DT attracts great interest in academia. The article was carried out by the need to encourage a deeper understanding of DT in the context of small and medium enterprises (SMEs) through analyzing the current status of managers' perception of DT in SMEs in Vietnam. The author begins by reflecting on the theoretical issues of DT such as the concept and role of DT and explains in detail the challenges of DT for SMEs. Next, the research method is presented to describe the research process when making the article. The research results are the important content of the paper presented in the next section with three main topics: the nature of DT, the role of DT and challenges of DT to SMEs. According to research results, managers' perception of revenue still has some inadequacies, such as few managers realizing that revenue is about improving the business's operating processes instead of changing the way of selling and interacting. with customers,...; DT's role is not only gain new knowledge about customers, increase customer satisfaction, expand market opportunities, improve product development processes,… but also to improve business efficiency and increase labor productivity. However, the research results also show a good sign that managers think that the challenge to DT is not too great, completely controllable. Finally, the paper proposes a series of factors that need taking into consideration in order to move towards the digitization of SMEs. By focusing on analyzing key elements of managers' perception of the DT process in SMEs, the article has made a number of academic contributions.

The COVID-19 pandemic and deepening digital inequalities in China

As Internet usage reshapes our societies, digital inequalities have increased over the past few decades. During the COVID-19 pandemic, many countries accelerated their digital transformation processes, and it is widely believed the COVID-19 pandemic has deepened existing inequalities in the digital realm. Yet, few studies have empirically examined whether digital inequalities in the labor market increased during the pandemic. This analysis studies how the COVID-19 pandemic affected Chinese workers' Internet usage and how this influence varied across socioeconomic groups. By using the ordered probit model and leveraging the most recent data from the China Family Panel Studies and the Johns Hopkins Coronavirus Resource Center, we find that the pandemic significantly increased the overall level of Internet usage in the country, and the mediating effects of the perceived importance of the Internet and access to the Internet are confirmed. As Internet usage increased, digital inequalities in China's labor market deepened, especially among young and wealthy workers with high social status in urban areas, while older and poorer workers in rural areas benefited less from this new ‘digital wave.’ Moreover, during the pandemic, Internet usage increased among employees working in state-owned enterprises (SOEs), which suggests a growing digital inequality gap between SOEs and other sectors. Following a series of robustness tests, our research findings remain valid. We propose a policy redesign that embodies a comprehensive long-term vision and guarantees raising the levels of Internet usage for socially and economically disadvantaged groups in China.

Цифровая трансформация государственного управления как фактор достижения цифрового суверенитета в Российской Федерации

The aim of this paper is to examine theoretical approaches to understanding the phenomenon of digital sover-eignty, its structure and function in the conditions of creation and implementation of information and telecom-munication technologies in various sectors of the country’s economic activity and the active process of digital transformation of public administration, changing the boundaries and instrumental base of ensuring national sovereignty of the country. The object – the process of digital transformation of public administration in the Russian Federation. The subject of the study is the activities of digital transformation of public administration of various branches and levels of government, which have an impact on ensuring the digital sovereignty of the country. The paper analyzes the stages of penetration and use of digital technologies in public administration, basing on which the main directions and goals that are mandatory elements of ensuring the digital sovereignty of the country are defined, taking into account the increasing role of technology as an instrument of countries’ political confrontation in the international arena. Based on the results of the work, it is concluded that the active introduction of modern digital technologies in key areas of public administration and society requires ensuring state digital sovereignty, which, in turn, implies the creation of its own critical information and telecommunica-tion technologies, national independent infrastructure and information systems.

Methodology for ensuring employee engagement in the context of enterprise digital transformation

The implementation of strategic priorities of domestic enterprises digital transformation actualizes the tasks of employee engagement in this process. It necessitates the development of methodological approaches to the study of employee engagement in strategic decision-making to improve the quality of processes and production activities of the enterprise. The purpose of the study is to present the results of research on methodological approaches development that reveal the content and features of employee engagement management in the activities of the enterprise. The research methodology includes logical substantiation of essence of the processes under study, data from scientific and analytical publications on the problem under consideration. In the course of the research interrelation between the problems of ensuring employee engagement and leadership of enterprise management has been revealed, and criteria for evaluating the actions of different categories of personnel in ensuring and increasing employee engagement developed. Active and passive approaches to involvement management determining interests of managers and employees and their influence on business results and organizational changes have been identified. The model of employee engagement in enterprise’s activities has been created considering the content of digital transformation processes, application of which allows motivating personnel to manifest digital initiatives and participate in the activities of project teams. The conclusions obtained by the authors are of a theoretical and applied nature. They will contribute to development of scientifically based approaches to developing a strategy for managing employee engagement in digital transformation processes. The results of the research can be useful to scientists and practitioners dealing with the problems of human resource management in innovations and digital standards of industrial enterprises implementation.

«Godel’s Undecidable Proposition» and the Problems of Machine Readable Law

The relevance of machine readable law, the significance of which is confirmed by both the general trend and the need to consider law in the context of the development of information technologies, and the adoption of significant legal acts, including the Concept of the Development of machine readable law technologies, implies the need to form an appropriate theoretical basis and develop methodological support for relevant processes. The general problem of the «methodological insufficiency» of ensuring the processes of digital transformation of law, as well as the relevance of the development of machine reading technologies of law, predetermine the need to address, among other things, the results and achievements of natural science knowledge.The paper analyzes the correctness of the transfer of K.Godel’s conclusions in their gnoseological (epistemological) context to the legal field. Considering law as an object of machine reading in the context of «Godel’s undecidable proposition» and based on Godel’s conclusion about the inability of the system to describe itself by its own means (to prove its consistency), the author concludes that the «supra-legal» basis is culture, and law itself is seen in the system hierarchy: culture--law--legislation.It is proposed to consider the machine reading of law in the context of a semiotic paradigm, based on the widest possible coverage of sign systems reflecting the diversity of regulatory systems, and not limited only to religion, morality, ethics, law and legislation, but referring to culture as a «mega-source of a sign set» reflecting a whole complex of regulatory systems. Based on the analysis of K. Godel’s conclusions, as well as the principles of «complementarity» by N. Bohr and «uncertainty» by V. Heisenberg in their gnoseological (epistemological) aspect, a number of conclusions are drawn. These can be significant both for the methodological basis of machine reading of law and the law and for the problems of legal understanding and legal perception in general. In particular, it is concluded that of high importance is the topic of the transformation of scientific disputes on theories of legal understanding into the process of complementarity of such theories in order to achieve a state of their constructive contradiction (contradictority).

SOLUTIONS TO EFFECTIVE DIGITAL TRANSFORMATION AT NON-PUBLIC UNIVERSITIES IN THE CURRENT 4.0 ERA

Digital transformation is an inevitable trend in Vietnam's non-public higher education today, especially for those that want to be promoted domestically and internationally, improve the quality of education and training, and attract learners. Digital transformation is to meet the new requirements of training high-quality human resources, who are capable of creativity, quickly absorbing science and technology levels in the world to serve the national development in the future. Not only have several non-public universities in Hanoi applied information and communication technology to improve the quality of education and management, recently, they also have boldly invested in digital transformation process, aiming to transform into a digital university, or a smart university model. The authors have analysed an effective management solution system to promote opportunities and overcome all challenges so that the digital transformation process in non-public higher education institutions takes place quickly, smoothly and sustainable success.

Going “beyond the GDP” in the digital economy: exploring the relationship between internet use and well-being in Spain

In recent years, as Internet use has become more widespread, the use of “beyond-GDP” measures have become increasingly important, bringing well-being analysis into a more prominent position within scientific research topics. At the same time, our society is going through a deep process of digital transformation, which is characterized by important digital inequalities, mainly rooted in traditional socio-economic divides between and within population groups. The aim of this paper is to explore the relationship between internet use and individuals’ perceived levels of well-being. Five dimensions of well-being are studied: happiness, life satisfaction, social meetings, personal connections and social life participation. The modelling strategy consists of a set of three-simultaneous equations, in which the first one explains individuals’ internet use; the second one, the intensity of usage (measured by the time spent on the internet) and the third one, focuses on the impact of such intensity on well-being. To estimate such models microdata from two rounds (2016 and 2018) of the European Social Survey (ESS) are collected for Spain. Results show that the effect of internet usage depends on the dimension of well-being considered, being negative for happiness, life satisfaction and meetings but positive as regards connections and participation. Furthermore, the relationship between individuals’ well-being and internet use depends, to a large extent, on the socio-economic and socio-demographic characteristics of the individuals.