Performance Of Personnel Research Articles

Pertanggungjawaban Hukum Rumah Sakit Terhadap Kelalaian Tenaga Medis Yang Mengakibatkan Pasien Cacat Permanen

Article 46 Law no. 44 of 2009 stated that "Hospitals are legally responsible for all losses incurred due to negligence committed by health workers at the Hospital". Hospital responsibilities in providing health care are based on professional, ethical, civil, administrative and criminal aspects. The hospital law provides protection and guarantees for patients and medical personnel involved in health services. And also provide certainty in the hospital to maximize management functions, regulate and control various things that are the responsibility of the hospital so that it can minimize various things that can certainly harm patients. Obstacles are the difficulty in finding evidence related to medical negligence committed by medical personnel against patients which causes harm to patients so that it is difficult for hospitals to prove the existence of medical negligence committed by medical personnel against patients. The solution is for the hospital to form a team to deal with acts of negligence that occur, accredit professional and health workforce resources, evaluate the performance of medical personnel, and improve hospital management. Conduct accreditation of professional and health workforce resources.

Analisis Pelatihan Kerja, Kepuasan Kerja Dan Kompensasi Terhadap Kinerja Personil Satuan Polisi Pamong Praja (POLPP) Kabupaten Padang Pariaman

The purpose of this research is to determine and analyze the influence of job training, job satisfaction and compensation on the performance of Padang Pariaman Regency Civil Service Police Unit (Pol PP) personnel. The research method is descriptive quantitative. The population was 37 people. A sample of 37 people was taken using total sampling technique. Data analysis techniques are multiple linear regression, t test, F test and coefficient of determination. The results of multiple linear regression analysis are Y = 2.701 + 0.036 X1 + 0.301 X2 + 0.223 X3 + e. The results of the t test found that job training had no effect on the performance of Padang Pariaman Regency Civil Service Police Unit (Pol PP) Personnel and job satisfaction and compensation had a positive and significant effect on the performance of Padang Pariaman Regency Civil Service Police Unit (Pol PP) Personnel. The results of the F test found that job training, job satisfaction and compensation together had a positive and significant effect on the performance of Padang Pariaman Regency Civil Service Police Unit (Pol PP) personnel. The results of the coefficient of determination test found that the variable ability of job training (X1), job satisfaction (X2) and compensation (X3) explained the personnel performance variable (Y) by 65.9% and the remaining 34.1% was explained by other variables not discussed in the this research.
 Keywords: Job Training, Job Satisfaction, Compensation, Personnel Performance.

THE IMPACT OF TERMINAL SERVICE OFFICER(TSO) PERFORMANCE TOWARDS PASSENGER SATISFACTION AT SAM RATULANGI INTERNATIONAL AIRPORT IN MANADO

Sam Ratulangi International Airport in Manado is one of the airports that began to increase flights since being affected by Covid-19. During the first semester period, January to June 2022. An increase of 37% when compared to the same period in 2021 with a total of 733,523 passengers. However, the reduction in Terminal Service Officer (TSO) personnel has not yet increased. It is feared that this could lead to a lack of supervision of facilities in the terminal area. Therefore, this research is expected to increase passenger satisfaction with facilities at Sam Ratulangi International Airport Manado. This research uses quantitative data collection by observation or direct observation, and the distribution of questionnaires. The population in this study were Lion Air JT-748 passengers totaling 100 passengers. The sample obtained was 50 of the existing population using the Probability Sampling technique. The analysis method used to test the instrument is the Simple Linear Regression test. The results of this study indicate that the effect of Terminal Service Officer (TSO) personnel performance on passenger satisfaction at Sam Ratulangi International in Manado is 98.6%, the remaining 1.4% is influenced by other variables not studied.

Manajemen Sumber Daya Manusia dalam Pengembangan Madrasah Berbasis Digital pada Madrasah Aliyah Negeri Lhokseumawe

This study aims to analyze human resource management in the development of digital-based madrasahs at MAN Lhokseumawe and examine the obstacles faced by human resource management in the development of digital-based madrasahs at MAN Lhokseumawe. The method used in research is the case study approach or paradigm at MAN Lhokseumawe through interview, observation and documentation study techniques. The data analysis used by Mathew B. Miles' theory through the stages of data condensation, data presentation and conclusions. The subjects of the study are teachers and education personnel. The results of human resource management research in the development of digital-based madrasah are carried out by planning; identify the needs of teachers and education personnel planned in meetings attended by the head of the madrasah with the management team, implementation; training, seminars, workshops, application upgrades, and skills in the use of assets owned by schools JIBAS application and AKSIMAPEL application, evaluation; increased work motivation, supervision for teachers, reports and performance of education personnel, Wi-Fi networks, financing in the procurement of digital equipment, follow-up; deliberation and guidance in increasing work motivation, financing in the procurement of digital equipment, training plans, workshops and comparative studies according to HR needs. As for the obstacles faced in the title of human resource management in the development of digital madrasahs, namely in the form of performance motivation, adding Wi-Fi networks, financing in the procurement of digital support tools.

The Influence of Human Capital and Organizational Citizenship Behavior (OCB) on Performance with Organizational Commitment as A Mediating Variable in Paramedics at The Health Center of The South Leitimur Sub-Distric of Ambon City

The purpose of this study was to determine the Effect of Human Capital & OCB on Performance and Organizational Commitment at the Leitimur Selatan Health Center - Ambon City with a total of 76 medical staff respondents. Judging from the results of this study it is proven that the influence of human capital has no significant effect on performance. This result can be seen from the t-statistics value on the path coefficient test where the t-count value is 1.881, which is smaller than the t-table 1.96 and the p-value is 0.061 greater than the criterion of 0.05. Human capital has no significant effect on organizational commitment These results can be seen from the t-statistics value in the path coefficient test where the t-count value is 0.816 which is smaller than the t- table of 1.96 and the p-value of 0.415 is greater than the criterion of 0.05. Organizational commitment has a positive and significant effect on the performance of medical personnel. These results can be seen from the t- statistics value in the path coefficients test where the t-value of 2.698 is greater than the t-table of 1.96 and the p-value of 0.007 is smaller than the criterion of 0.05. Organizational citizenship behavior has a positive and significant influence on the performance of medical personnel. These results can be seen from the t-statistics value in the path coefficient test where the t-count value is 2.205 which is greater than the t-table of 1.96 and the p- value is 0.028 which is smaller than the criterion of 0.05. Organizational citizenship behavior has a positive and significant influence on organizational commitment. These results can be seen from the t-statistics value in the path coefficients test where the t-count value is 3.199 which is greater than the t-table of 1.96 and the p-value of 0.001 is smaller than the criterion of 0.05.

Analysis of the influence of organizational culture, training and compensation on the performance of education personnel (empirical study at the Faculty of Fisheries and Marine Sciences IPB)

Performing education personnel who does not meet the standards may affect a job assignment. High performance can improve the quality of a job, and efforts to improve performance continue to be carried out, one of which is by developing the existing organizational culture, conducting quality training, and adjusting to the provision of compensation, which may affect the performance of the Education Personnel. This study aims to analyze: 1) the effect of organizational culture on performance, 2) the effect on performance, 3) the effect of compensation on performance, and 4) the influence of organizational culture, training, and compensation on performance. The data collection technique used a questionnaire with a saturated sampling method where all population members (69 education personnel) were used as samples. Partial Least Square (PLS) based on Structural Equation Model (SEM) using SmartPLS 3.0 software used during data analysis. The results of the analysis show that: 1) organizational culture affects the performance of education personnel, 2) training affects the performance of education personnel, 3) compensation affects the performance of education personnel, and 4) organizational culture, training, and compensation together affect the performance of education personnel. Thus, the results indicate that organizational culture, training, and compensation do not have a positive and significant effect on the performance of education personnel at the Faculty of Fisheries and Marine Sciences, Bogor Agricultural University.

Job performance of women extension personnel of state agriculture department

Job performance of women extension personnel of state agriculture department

PSYCHOLOGICAL BASES OF ADAPTATION OF SERVICEMEN OF THE OF THE ARMED FORCES OF UKRAINE TO COMBAT CONDITIONS

In the conditions of active military confrontation of the Armed Forces of Ukraine against the actions of the Russian occupying forces, the problem of successful psychological adaptation of servicemen has gained importance and urgency. The success of the personnel's performance of combat tasks, as well as the overall results of opposing the enemy during the defense of the Motherland, will depend on the speed and efficiency of the adaptation process.The state of servicemen while waiting for the upcoming battle can be described as anxious anticipation. Most military personnel are prone to experience it, but anxiety manifests itself differently in different people, and depends on different conditions and factors.Adaptation possibilities of a serviceman depend on physical, mental, personal, activity (subject) factors. The need for each of them is recognized, where the influence of psychological factors gives scientists and military leadership the opportunity to determine the most effective strategies for organizing military service.The theoretical value of the research can be used in the preparation of methodological recommendations regarding the psychological factors of adaptation of military personnel.The article analyzes the conditions and features of adaptation of military personnel that affect the success of combat tasks, defines the essence and role of psychological training.The practical significance of the study lies in the need to use recommendations during the psychological preparation of the program of psychological adaptation of military personnel.Further research within this topic will be devoted to empirical studies of the ability of servicemen to adapt to combat conditions, and based on their results, to the development of recommendations on the psychological support of combat tasks by the personnel of the Armed Forces of Ukraine.
 Keywords: adaptation; psychological adaptation; psychological training of military personnel; adaptation factors; adjustment; stressogenicity; psychotraumatic factors; psychological assistance.

Employee Performance at the Ratahan Sub-District Office, Southeast Minahasa Regency

This study aims to discover, analyze and describe worker overall performance in records collection using commentary, interview and documentation techniques. records analysis via facts reduction, facts Presentation, and Drawing Conclusions. studies used is descriptive qualitative. sources of records used are number one facts and secondary facts. information series the usage of commentary techniques, interviews and documentation. statistics analysis via records reduction, Datsa Presentation, and Drawing Conclusions. The studies vicinity is within the Ratahan Sub-district office, Southeast Minahasa Regency. based on the consequences of the take a look at, it may be concluded that the overall performance of personnel at the Ratahan sub-district workplace is reviewed from 4 assessment signs 1. Service Standards Employee performance is not optimal and effective. 2. Feedback Employee performance is still not up to standard. 3. Facilities and infrastructure Facilities are inadequate, or still not up to standard, in terms of service employees have high discipline. 4. The competence of Service Provider Officers is reviewed after the completion time, there is a guarantee for completion time, but there are several internal and external factors that make the process of making this document hampered, the service process is free of charge.

The Influence of Transformational Leadership and Organizational Culture on The Performance and Motivation of Aceh Brimob Personnel

This research aims to investigate the influence of transformational leadership on personnel performance and work motivation, the impact of transformational organizational culture on personnel performance and work motivation, the influence of transformational leadership on personnel loyalty, the influence of organizational culture on personnel loyalty, the relationship between personnel performance and personnel loyalty, and the relationship between work motivation and personnel loyalty. The research also aims to explore the influence of transformational leadership on personnel loyalty through personnel performance and work motivation, as well as the influence of organizational culture on personnel loyalty through personnel performance and work motivation in the Brimob Unit of the Aceh Regional Police. The research was conducted at the Brimob Unit of the Aceh Regional Police with a sample of 300 respondents selected using purposive random sampling technique. The research findings indicate that there is a significant influence of transformational leadership and organizational culture on personnel performance and work motivation. Furthermore, there is a significant influence of transformational leadership and organizational culture on personnel loyalty. Additionally, intrinsic work motivation and work motivation have a significant influence on personnel loyalty. There is a direct influence of transformational leadership on personnel loyalty through work motivation, as well as an indirect influence of transformational leadership on personnel loyalty through personnel performance. Similarly, there is a direct influence of organizational culture on personnel loyalty through personnel performance, and an indirect influence of organizational culture on personnel loyalty through work motivation.

A systematic review of the factors influencing retention or turnover intention among emergency personnel in epidemics

To maintain the performance of emergency personnel who are at disproportionate risk of infection on the front lines of outbreaks, it is beneficial to understand the factors that promote their willingness to stay or leave their job. This study aims to identify key factors related to emergency workers' willingness to retain. This study identifies key factors related to emergency workers' willingness to be retained or turnover intention during infectious disease pandemics. Following the PRISMA guidelines, a systematic review of the literature was conducted. To obtain the results, three databases, Scopus, PubMed Web of Science, and Google Scholar, were searched for English-speaking studies up to March 2022 that met the established inclusion criteria and were of high quality. Given the heterogeneity of the results, a qualitative synthesis of the results was also undertaken. A narrative synthesis was performed on 34 studies of high and medium quality. The studies examined different and multifaceted factors in three categories: retention, turnover decision, and factors that mediate between turnover intention and retention. The retention of frontline emergency workers during an epidemic is dependent on essential factors such as job satisfaction, organizational commitment, managerial support, psychological well-being, and resilience.

The Effect of Compensation and Motivation on Employee Performance at PT Melbe Tata Boga (Reddog) Surabaya City

The aim of the research to investigate how motivation and pay affect PT employee effectiveness. Melbe Tata Catering (Reddog) Singapore City. The participants in this study are all PT staff. Melbe Tata Catering (Reddog) Surabaya City. Determination of the sampling in this study using saturated sampling technique and There are 43 responders in the samples that were used. Information utilized is primary data and data collection is done by distributing questionnaires to employees of PT. Melbe Tata Catering (Reddog) Surabaya City. Then PLS, or partial least squares, is the analysis method employed. Research findings have shown that The motivation and performance of PT personnel are impacted by pay. Melbe Tata Catering (Reddog) Surabaya City.

The Effect of Career Development and Leadership Communication on Police Personnel Performance Mediated by Job Satisfaction at The Southeast Sulawesi Regional Police Headquarters Work Unit

This study aims to analyze: (1) Does career development directly affect job satisfaction; (2) Does leadership communication directly affect job satisfaction; (3) Does career development affect the performance of Polri personnel; (4) Does leadership communication affect the performance of Polri personnel; (5) Does job satisfaction affect the performance of Polri personnel; (6) Does career development affect the performance of Polri personnel through job satisfaction; (7) Does leadership communication affect the performance of Polri personnel through job satisfaction.The method used in this study is the method of Structural Equation Modeling (SEM) analysis. The results showed that; (1) Career development has a positive and significant effect on job satisfaction; (2) leadership communication has a positive and significant effect on job satisfaction; (3) Career development directly has a positive and significant impact on the performance of Polri personnel; (4) direct leadership communication has a positive but not significant effect on the performance of Polri personnel; (5) Job satisfaction has a positive and significant effect on the performance of Polri personnel; (6) Job satisfaction significantly mediates the effect of career development on the performance of Polri personnel; (7) Job satisfaction significantly mediates the effect of leadership communication on the performance of Polri personnel.

Management of Human Resources in the Health System in Kosovo

This study aims to examine the complex interaction between human resource management and health, with particular emphasis on the context of the health system in Kosovo. Through detailed research and subsequent analysis, we aimed to highlight the importance of addressing specific and critical questions to senior leadership and cooperation with international organizations. The main purpose of this study is to examine the impact of human resource management on the performance and productivity of health personnel in Kosovo. We aimed to understand how factors such as motivation, working conditions and respect for employee rights affect the productivity of health personnel. To achieve the goal of this study, we used a research methodology that includes direct interviews with health personnel in health institutions in Kosovo. We used a structured questionnaire to collect data on demographics, working conditions, motivation, income and the impact of employee rights violations on their performance. The collected data were analyzed using the Statistical Technique for the Social Sciences (SPSS) to assess correlations and different effects. The analysis of the data shows a clear connection between factors such as motivation, working conditions and respect for the rights of employees with the productivity of health personnel. The results confirm a positive impact of motivation on productivity, while working conditions and lack of respect for employees' rights show a negative impact. A limited impact has been observed for the lack of respect for the rights of employees on their performance. The results of this study are of special importance for the management of human resources in the health system of Kosovo. To improve the productivity and performance of health personnel, it is necessary to address working conditions and ensure proper motivation. Interventions for improving the respect of employees' rights and increasing working conditions will positively affect the performance and quality of the health services provided.

Mediating Effect of Organizational Justice, Commitment and Motivation against the National Police Leadership on the Regional Police Personnel

The research aims to examine the mediating effects of organizational justice, commitment and motivation toward National Police leadership on the performance of police personnel. In this study, the questionnaires were distributed to 136 respondents, throughout the cities and districts in Jambi Province, and then the data were collected and analyzed using SEM-PLS 4.0. The research results show that improved performance police personnel is strongly influenced by the leadership style of the police, both directly and indirectly, emphasizing the importance of organizational justice, the implemented commitment and the built motivation which can mediate the relationship between the leadership and performance of the police. Therefore, police leaders must be aware of the needs of police members that through organizational justice members have confidence, which will build their commitment in performing their duties, greatly motivate the police officers. The police leadership style will drive to good performance.

Exploring The Factors That Influence Life Insurance Sales Personnel Performance in Nigeria

To financial analysts, life insurance confers the benefits of investment as well as serve as an instrument of risk management on policyholders. This paper sought to ascertain the roles of organizational factors on life insurance sales personnel performance in Nigeria’s marketplace. This study specifically examines the influence of selection and recruitment, compensation, training, and sales territory on life insurance sales personnel performance. The descriptive survey research design was adopted in the study. The population of study are the entire life insurance sales personnel in the twenty (20) quoted firms in Nigeria. However, the accessible population are the sales personnel in the three (3) top most listed firms with headquarter in Lagos state. Two hundred and fifty (250) copies of a structured questionnaire was administered to sales managers, unit managers and sales executives of AIICO, Leadway Assurance and FBN life. The study found that all the independent variables exhibit significant relationship with sales personnel performance. Specifically, employee compensation exert the strongest influence on sales person’s performance. Closely following is sales territory while selection and recruitment exert the least influence on sales force performance. This study conclude that the independent variables exhibit positive and significant influence on life insurance sales personnel performance. The paper recommend among others that operational managers desirous of outstanding marketplace performance should hire only high caliber employees, thoroughly train, adequately and competitively compensate and equip the sales force with sufficient information that would enable them thrive in their assigned sales territories.

Employee Well-Being and Voice Behavior on Customer Service Performance

Purpose: The significance of customer service in determining customer happiness has become one of the key indicators for online marketplaces in Indonesia, which experienced phenomenal growth during the Covid-19 pandemic. This study aims to determine how employee well-being affects customer service personnel performance along with the mediating effect of employee voice behavior. Design/Methodology/Approach: The analysis was examined using the structural equation modelling (SEM) approach in customer service within various online marketplaces in Indonesia. Findings: This study finds that psychological well-being has a positive and significant effect on job performance. In terms of mediation effects, promotive voice and prohibitive voice behavior were found to significantly mediate employee well-being on job performance, except promotive voice on psychological well-being. Research, Practical & Social implications: Employee performance in this study was measured as perceived by customer service and gathered through cross-sectional research. Originality/Value: This study extends the knowledge about the link between employee well-being and employee voice performance as well as the mediation generated in terms of promotive and prohibitive voice behavior.

Методический подход к оценке развития эффективно-ориентированных трудовых отношений субъектов производственных организаций

The article highlights the necessity of researches in the field of theory and methodology of developing the effectively oriented labor relations of employees. A methodical approach to assessing the level of development of effective-oriented labor relations of the subjects of production organizations is presented, which includes four structural elements: organizational culture values and value attitudes; professional and personal qualities of subjects; correlation of interests and consistency of interaction between employees; institutional support for the process of improvement, development of the organization and the achieved level of development of relations. On the basis of structural and functional analysis, the elements and characteristics of the development of labor relations regarding the increase in the efficiency of the organization’s activities are substantiated. Substantiated and developed a scale for assessing the level of development of effective-oriented relations using observation methods, surveys of owners, managers, employees, as well as the study of management documentation. Calculations of performance indicators and performance efficiency were carried out, the results of questionnaires, observations, interviews of specialists, workers and heads of departments of industrial and construction organizations of the Sverdlovsk, Tyumen and Chelyabinsk regions (production company Iceberg Filter, production association Mayak, engineering company Wagner) were analyzed. Using the proposed approach, the empirical study was carried out, as a result of which the direct dependence of personnel performance indicators on the level of development of effective-oriented relations was theoretically substantiated and confirmed.

The Role of Job Satisfaction and Organizational Commitment in Mediating the Influence of Transformational Leadership on the Performance of Police Personnel Polda Sultra Work Unit

Improving organizational performance requires considering employees' work attitudes and behaviours. Inconsistent training can lead to a lack of initiative and responsiveness, decreasing performance. This study aimed to examine the impact of transformational leadership on job satisfaction and organizational commitment in mediating the influence on police personnel performance. The study included 275 individuals, and data was collected through questionnaires and SEM modelling. The findings showed that transformational leadership significantly impacted job satisfaction, organizational commitment, and police personnel performance. Job satisfaction and organizational commitment were interconnected and significantly affected police personnel performance. Transformational leadership also impacted police personnel performance through organizational commitment and job satisfaction. The study has important implications for leaders seeking to strengthen job satisfaction and organizational commitment, leading to increased performance among police personnel. Future research may investigate other variables related to job satisfaction.

THE EFFECT OF KNOWLEDGE, COMMITMENT, DISCIPLINE AND WORKLOAD ON SERVICE PERFORMANCE WITH STRESS AND BURNOUT AS MEDIATION AND ACHIEVEMENT MOTIVATION AS MODERATION OF MEDICAL PRACTITIONERS IN GROBOGAN AND KUDUS REGENCIES, CENTRAL JAVA

Improving and developing the quality of services carried out by the human resources in the hospital is the key to achieving the goals desired by the hospital as a health service provider. The purpose of this study was to determine the effect of knowledge, commitment, discipline and workload on service performance with stress and burnout as mediation and achievement motivation as moderation of medical practitioners in Grobogan and Kudus Regencies, Central Java. This research was quantitative research used 133 respondents from type B Hospital medical staff in Grobogan and Kudus Regencies, Central Java. Data analysis using SMART PLS. Based on the results of the analysis, it shows that for medical staff at Hospitals in Kudus and Grobogan Regencies, Central Java, knowledge has no significant effect on stress levels or performance, but has a significant effect on burnout. Commitment has no significant effect on stress or performance but has a significant effect on Burnout. Discipline has no significant effect on stress or burnout but has a significant effect on service performance. Workload has no significant effect on stress or burnout, but has a significant effect on service performance. Burnout has no significant effect on service performance. Achievement motivation is not able to significantly moderate the effect of stress on service performance and is unable to significantly moderate the effect of burnout on service performance in medical personnel in Hospitals in Kudus and Grobogan Regencies. The suggestions that need to be considered for future researchers can be applied to research objects that are not services, and future researchers are expected to use the same research model but use a different theoretical perspective.