The Role of Job Satisfaction and Organizational Commitment in Mediating the Influence of Transformational Leadership on the Performance of Police Personnel Polda Sultra Work Unit

Abstract

Improving organizational performance requires considering employees' work attitudes and behaviours. Inconsistent training can lead to a lack of initiative and responsiveness, decreasing performance. This study aimed to examine the impact of transformational leadership on job satisfaction and organizational commitment in mediating the influence on police personnel performance. The study included 275 individuals, and data was collected through questionnaires and SEM modelling. The findings showed that transformational leadership significantly impacted job satisfaction, organizational commitment, and police personnel performance. Job satisfaction and organizational commitment were interconnected and significantly affected police personnel performance. Transformational leadership also impacted police personnel performance through organizational commitment and job satisfaction. The study has important implications for leaders seeking to strengthen job satisfaction and organizational commitment, leading to increased performance among police personnel. Future research may investigate other variables related to job satisfaction.