Online Payment System Research Articles

Advancing Digital Payment Systems: Combining AI, Big Data, and Biometric Authentication for Enhanced Security

Digital payment solutions have recently gained extraordinary popularity across the globe. Many individuals in cities or urban areas have begun to use these payment systems for financial transactions. The combined use of different advanced technologies is indispensable for widespread adoption. Various obstacles to performing financial transactions using digital payment systems must be considered. Among these obstacles, security is the most remarkable point. Although this online payment system is fast and convenient, the chances of fraud are very high. A cybercriminal can hack into the system, stealing personal information like phone numbers and passwords. This article will focus on a new digital payment security system that will take advantage of artificial intelligence (AI), big data, and biometric authentication (BA). When using this security system, a transaction request will be sent. First, it will check whether the phone number is a registered user and if it is, further authentication will be carried out. The system will automatically authenticate the user’s identity with the help of facial recognition technology that will analyze the features of the face. Further, the user has to show various gestures that are analyzed by the system. This and other personal information will be converted into a number and then encrypted before being stored in the database. The incoming transaction request will be compared against the personal number. If the user is not unique, the transaction request will be immediately rejected. Secondly, if the number matches but the user is fraudulent, the transaction will also be rejected. Only if both are unique, the system will check for duplicate numbers among the other transactions for the particular period. If other numbers are not found, the transaction is executed; otherwise, it is still rejected. This is done to find out fake and auto-generated numbers. This security system will be helpful to ensure the authenticity of the user in digital payment systems.

Модель побудови автоматизованої системи оплати проїзду та обліку пасажирів в міському громадському транспорті

The subject of research in this article is the management processes of the modern local public transportation system in that part of it, which directly relates to the direct interaction between the participants in the transportation process - passengers and transport companies. And specifically that part of it, which is responsible for the payment of residents' fares and the timely accounting of various categories of citizens, including those with benefits, which enables local budgetary institutions to more effectively perform financial settlements with carriers and, as a result, to increase the level of providing transport services to city residents. Modern reforming of transport systems in the city, primarily passenger ones, requires not only the regulation of the activities of transport enterprises by the state, but also the justification of methods and means of optimizing their activities. The current study proposes a modern model of an automated system of fare payment and passenger registration in public transportation, which includes several structural levels and material components. It is based on the use of contactless cards, which, according to the experience of recent years, are more effective in terms of reliability, security, speed, and cost. The material part of the system consists of a network of payment terminals, where the passenger can purchase a card or top up it, and a network of equipment on the transport, with the help of which the fare is paid. Each level of the system hierarchy, such as the level of executive devices, the level of automated workstations for administration, and the level of the central server node, allows you to get complete information about the state of the system in the shortest possible time, to generate the necessary reports, to make and as soon as possible to apply decisions on its management. Among the expected results of the implementation of this system is an increase in the level of accounting for passenger transportation services, the provision of complete and detailed information about the performed transport work, and one hundred percent accounting of the transportation of preferential categories of passengers. Conclusions. In a significant part, this system was implemented in the city of Kharkiv as an "Electronic ticket" system, which made it possible to receive complete, reliable and detailed information about passenger journeys by category by various modes of transport and routes; reduced operating costs of transport enterprises and introduce new products and means of payment. Among the most important prospects for the further development of research in this direction is the study of the possibility of using a virtual medium (mobile application) instead of a contactless card and the possibility of replenishing it in the user's personal account with the help of an appropriate online payment system.

Credit Card Fraud Prediction Using XGBoost

With the development of technology, the internet and eCommerce online payment has become an essential mode of payment. Nowadays, credit card payment is a convenient mode of payment online as well as offline transactions. As online credit card payment increases, fraud transactions are likewise increasing day by day. Increasing fraud transactions in the online payment system became a more significant challenge for banks, companies, and researchers. Therefore, it is essential to have an efficient methodology to detect fraud transactions while payment has completed via credit card. Although many traditional approaches are already available for fraud transaction prediction, however, existing methods lack accuracy, and it can be increased by ensemble techniques such as XGBoost. In this paper, we use an ensemble approach that is XGBoost (eXtreme Gradient Boosting) for credit card fraud prediction. The results are compared with existing machine learning approaches.

Cloud computing applications in library services of Bangladesh: a study on librarians’ perceptions

PurposeThis study aims to find out the current state of cloud-based library services in selected academic and special libraries of Bangladesh. The study also explored some pertinent problems faced by librarians in implementing this new technology in library services and activities.Design/methodology/approachThe study used a mixed-method approach with a range of exploratory research questions. Purposive sampling technique was used to select the libraries. A set of structured questionnaires was designed to address the objectives of the study. For in-depth analysis, short interviews with the library professionals were also conducted.FindingsOnly four libraries made use of cloud computing services, and they maintained a partial cloud environment. Most responding librarians treated cloud computing as a dynamically scalable infrastructure for applications, data and file storage with charges imposed. Most of the respondents (90%) preferred cloud computing for “Software-as-a-Service”. Due to the high subscription rate (70%), unreliable online payment system (60%) and trading system (60%), librarians treated cloud computing as a burden in providing library services and activities. Respondent librarians were also interviewed for exploring their views on cloud computing in library services. For adopting cloud computing in library services of Bangladesh, “sufficient financial allocation” and “organizations’ positive decision over cloud computing” were mentioned as challenging tasks by the respondents. Finally, the study suggested some solutions to the problem and proposed a model for a cloud-based library system that can be replicated in libraries and information centres of other developing countries too.Originality/valueThis paper encapsulates the overall scenario of cloud-based library activities and services in Bangladesh. Based on the available secondary sources, no empirical study on librarians’ perceptions of cloud computing in library services of Bangladesh has been carried out before this study. Thus, this is perhaps the first attempt to quantitatively measure cloud-based services in Bangladeshi libraries.

Millennials Adpot Online Delivery: Analysis Using UTAUT2 Model During Pandemic Covid-19

The COVID-19 pandemic that has hit since the beginning of 2020 has forced the government to issue a social distancing policy . This policy dampens the economic activity of the community, including buying and selling transactions, to the use of online payment systems to make it easier for people to meet their needs from home. This study aims to analyze the determinant factors that influence Behavior Intention on the use of online delivery systems using the UTAUT 2 method. The object of this research is dominated by the millennial generation who have more user experience. The independent variables studied in this study were Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), Facilitating Conditions (FC), Price Value (PV), Hedonic Motivation (HM), and Habit (H) towards Behavior Intention (BI) using PLS-SEM analysis technique. The results of this study indicate that the variables of Performance Expectancy, Price Value, and Habit have a positive effect on Behavior Intention while other factors have no effect on Behavior Intention.

Network Infrastructure Design and Website Management of Perumdam Tirta Bengkayang

The management and optimization of IT infrastructure are vital for the Regional-Owned Enterprise Agency, Perumdam Titra Bengkayang, considering the number of connections on 2021 was 10.100 SR and the number continues to grow. This causes the need to improve services in the field of information technology, especially facilities and infrastructure for information disclosure of public bodies involving facilities such as network infrastructure and websites as well as online payment systems. Since the change of director and of name from PDAM to Perumdam Tirta Bengkayang, it is stated in the five year strategic plan to change the status of information disclosure from the black zone in 2019 at least to yellow for 2020-2022 and blue or green for 2023-2024. Through this activity, the design of a network system among the branches of the Perumdam Tirta Bengkayang office and website management to facilitate monitoring and evaluation of information disclosure for public agencies were done. This activity resulted in a network design based on inter-branch networks for future improvements and website management based on wordpress CMS.

Using Paypal As E-Payment In The International Payment System

Paypal is an electronic payment system service in the form of an online account that can transfer money using electronic mail. Paypal as an electronic payment system can be used as an international payment system for business actors and consumers in the process of trade transactions between countries. This study aims to conduct an assessment of the use of paypal as an e-payment in international payment systems. The method used in this research is in the form of qualitative content analysis. This research process begins by collecting data from various data sources such as Google Scholar, ScienceDirect and various other sources that are able to support this research. After the data sources have been collected, we determine some of the main themes that will be discussed in this journal. Based on the data sources that have been collected, it can be seen that Paypal as a platform with an electronic payment system is one of the companies that is able to dominate the market through the international online payment system. The presence of Paypal is able to answer concerns for consumers and merchants regarding shipping, duties and taxes, and guarantees about safe payment methods and protection for international trade transactions and become an accessible and inexpensive cash management infrastructure for small companies that allows the commercialization of products globally quickly and efficiently.

Exploring Online Payment System Adoption Factors in the Age of COVID-19—Evidence from the Turkish Banking Industry

Turkey’s e-commerce market is rapidly expanding, and the country is ranked first in the world in monthly mobile purchases. The purpose of this study is to determine the factors that influence the adoption of online payments systems among the customers of a Turkish bank during the COVID-19 pandemic. The research model extends the technology acceptance model (TAM) by further examining the impact of 11 factors on attitude, behavioral intention and actual usage. The results suggest a strong influence of these factors on attitude and behavioral intention. Relative advantage, perceived trust, perceived usefulness, personal innovativeness, perceived integrity, perceived ease of use, health and epidemic effects, income, private sector employment and self-employment all have a positive effect on actual online payment system usage. However, perceived risk and age have a negative impact on the actual online payment system usage.

A novel framework for online transaction fraud detection system based on deep neural network

Since the introduction of online payment systems, people have started doing online transactions which has also led to the rise of fraudulent transactions causing loss of money to the users and created distrust in the usage of online payment systems. Hence, fraud detection systems are the need of the hour. Among the transactions occurring on daily basis, frauds are less in number as compared to the genuine transactions, so class imbalance naturally exists in fraud detection systems. In this research work, a novel framework for online transaction fraud detection system based on Deep Neural Network (DNN) has been proposed by utilizing algorithm-level method capable to detect frauds from imbalanced data and to maintain the overall performance of the model as well. The proposed system optimizes the decision threshold by utilizing the validation data efficiently for deciding whether an incoming transaction is a Fraud or not. For demonstration of the efficiency of our proposed system, three class imbalanced publicly available datasets have been used. Proposed system has shown better performance than data-level method. The results produced by the proposed fraud detection system have also been compared with existing machine learning techniques-based fraud detection systems. The experimental results show that the deep learning-based fraud detection system is more efficient for detecting frauds from imbalanced datasets having large number of input features as compared to the machine learning models.

On Cryptocurrencies: An Assessment of Bitcoin’s Prospect As Legal Medium of Exchange

Abstract Digital currency has gained importance in recent times. But definitional issue made this currency ambiguous to society and financial institutes. Digital currencies are used in real-world transaction as well as in the dark web. Digital currency comes into discussion with the creation of bitcoin - an online payment method with no intermediary or financial institute. This online payment system has a strong security system. Consequently, bitcoin account holders has been increasing considerably. We can use bitcoins legally besides other legal tenders, if existing laws do not consider these coins immoral. Also, in the midst of the ongoing global pandemic (Novel Coronavirus or Covid-19), a paperless currency like bitcoin, which also involves contactless transaction, would go a long way in preserving wellbeing for individual and economy alike. Furthermore, we can try to find out and address the problems related to this currency. After proper assessment, if we acknowledge bitcoin, they can compete with the existing coins in the present currency system, complying with government rules, and contribute to the development of the currency system. They can also work as service providers or economic agents of virtual coins, and participate in the country’s economic activities through the exchange of the coins. JEL Classification: E42, G18, O38. Keywords: Cryptocurrencies, Bitcoin, Digital currencies, Virtual currencies, Cryptography, Fiat currency, Covid-19.

Peer review declaration

All conference organisers/editors are required to declare details about their peer review. Therefore, please provide the following information:• Type of peer review: Single-blind / Double-blind / Triple-blind / Open / Other Single-anonymous: authors’ identities are known to the reviewers, reviewers’ identities are hidden from authorsDouble-anonymous: author and reviewer identities are hidden to each otherTriple-blind: author and reviewer identities are hidden to each other, and from the Editor(s) Open: author and reviewer identities are known to each other However both author and reviewer do not know each other, nor have any acquaintance • Describe criteria used by Reviewers when accepting/declining papers. Was there the opportunity to resubmit articles after revisions? The papers presented in this volume were selected after meticulous review of three independent and international reviews and the reviewers had no acquaintance with the authors, and papers were sent to reviewers in different countries avoiding the country of papers’ origin. All papers were scores and the reviewers gave their levels of confidence. In some doubtful cases such as borderline or contradicting reviews, and, where the level of confidence of the reviewers were low, papers were resent to two additional reviewers making a total of five reviews. All articles were revised and resubmitted along with a plagiarism check report. After a final check by the organising committee of both the manuscript and the plagiarism report, authors were asked to format their papers and produce a camera-ready version. With this stringent review process over sixty percent of the submitted paper were reject, and this ensured the quality of the work presented here.Since GCMM covers a broad range of subjects area, the accepted papers were group in three sections, and one of the selections is presented here in this collection.The GCMM2021 organising committee scrutinised further all the papers and awarded four prizes for the best technical papers, the best presenter and the best poster. The winners received a prize in form of Amazon voucher.• Conference submission management system:Papers were handled using the Easychair conference platform, along with an online payment system that dealt with the registration fee.• Number of submissions received:320 papers were submitted• Number of submissions sent for review:250 papers were sent to reviewers• Number of submissions accepted:120 were accepted.• Acceptance Rate (Number of Submissions Accepted / Number of Submissions Received × 100): (120/250)100 = 37.5% • Average number of reviews per paper: 2.5 • Total number of reviewers involved:297 carried out the reviewing process, however other reviewers outside the main list were involved in border line and conflicting reviews.• Any additional info on review process (i.e. plagiarism check system):Turnitin was used (https://www.turnitin.com) along with other similar software to check the uniqueness, similarities and plagiarism.• Contact person for queries:Dr Andre Batako,Liverpool John Moores University, Byrom Street, L3 3AFEmail : a.d.batako@ljmu.ac.uk Tel. 0151 231 2020Please submit this form along with the rest of your files on the submission date written in your publishing agreement.The information you provide will be published as part of your proceedings.

Factors That Influence User Adoption of E-Government Services: The Case of the Online Tax Filing and Payment System

The Federal Board of Revenue (FBR) of the Pakistani government created an e-tax filing facility in 2005 to make it easier for taxpayers to file their tax returns online. Online tax returns are seen as quick, simple and cost-effective. In this paper, we describe the purpose of the tax filer to utilise the e-tax filing system theoretically after fifteen years of implementation in Pakistan, as explained in this paper by the researcher data was collected from 250 e-tax filing portal users located within the city of Lahore. The results show that subjective norm and attitude towards using e-tax filing portal are associated with intention to use significantly. At present, FBR is making considerable efforts to promote the use of electronic filing systems. This study may help the FBR develop a more efficient scheme for increasing the use of electronic filing among Pakistani taxpayers. Limits and future instructions are provided at the conclusion of the essay.

Transaksi Jual Beli dengan Bitcoin Perspektif Fiqh Muamalah

Bitcoin is an online payment system of peer-to-peer electronic money that is sent directly from one party to another without going through a financial institution. Bitcoin has characteristics as a currency or medium of exchange because it is accepted as a means of payment by its community. However, there will be a lot of hope that can happen to bitcoin users, namely because bitcoin is al-jahalah (unclear) will cause an element of fraud in buying and selling with bitcoin. So the purpose in this study is to find out how fiqh review is muamalah on buying and selling transactions with bitcoin. This research is qualitative literature (library research). Data collection methods use documentation and data analysis using deductive analysis techniques. The results of this study show that the practice of buying and selling with bitcoin is either aimed at the needs of exchange tools or investment businesses, especially in online financial transactions including from syubhat, and something that syubhat should be abandoned, because it does not bring benefits at once that is the purpose of Islamic sharia, namely its own benefits will not be realized.

MARKETING STRATEGY ANALYSIS OF OVO DIGITAL WALLET CUSTOMERS INTEREST

Abstract
 This study aims to analyze the marketing strategy of customer interest on OVO as digital wallet. This study a qualitative study in the sense that it is a library study with books and other literature serving as the primary object. The data presented is in the form of words, which requires concise and systematic processing. Analysis is a series of straightforward efforts to generate and process research material into a simple framework. The collected data is subsequently examined to obtain information, however first the data is picked for its reliability. In this study, data analysis techniques such as content analysis were used. The finding reveals that the OVO strategy for improving customer advantages through the use of online payment systems is to place emphasis on the payment transaction itself. The points that have been acquired can be redeemed at a later date if the price of the payment specification decreases. Customers can pay while still on the spot, which is surely highly efficient, practical, and quick, making it a method that streamlines the customer's experience overall. By providing a positive environment that caters to their needs, especially for the millennial generation, who happens to be the largest user of the OVO digital wallet, it will encourage them to flock to the merchants that they prefer to visit.

NFT: An Overview, Investment Perception and Its Sustainability

Abstract: Non-Fungible Tokens (NFTs) have recently attracted a lot of investor interest, with some NFTs achieving selling prices that were previously unthinkable for a non-fungible virtual asset. As with any new and untested investment space, investing in NFTs comes with a number of risks and associated challenges. This paper shows insights on what are NFTs, how do NFTs work and about the sustainability of NFTs. The conclusion of this paper discusses if one should invest in NFTs or not, in addition to its sustainability with respect to environment. Keywords: Non-fungible token (NFT), Blockchain, Scarcity, Marketing, AIDA, Beeple, bitcoin, blockchain, Christie’s, collectibles, copyright, crypto asset, cryptocurrencies, digital art, Ethereum, music business and publishing, online payment systems, property, Second Life, Sotheby’s, synthetic worlds, virtual property, virtual real estate.

ANALYSING THE DRIVERS AFFECTING THE INTENTION TO USE ONLINE ZAKAT PAYMENT AMONG MUSLIM IN SHAH ALAM, SELANGOR

In today’s business world, the traditional ways of doing business are rapidly being replaced with online transactions. More and more companies realise that they need to digitalize their operation processes to keep abreast with the local and foreign competitors. This practice is no exception to zakat institutions in Malaysia when they must seize this technology evolution to ease the zakat payers in fulfilling the obligation as Muslim via online payment system. This study aims to identify the determinants affecting the intention to use online zakat payment among Muslim in Shah Alam, Selangor. A structured questionnaire is distributed to 300 Muslim respondents Muslim using a convenience sampling technique. The results of the estimated multiple regression show that perceived usefulness, perceived ease of use and security and privacy critical drivers of intention to use online zakat payment while no significant relationship was found between trust and amount of information to use online zakat payment. Thus, the empirical findings of this study provide a point of reference to zakat institutions to leverage the usefulness and ease of use of the online collection zakat system to increase zakat collections. Additionally, the institution must also beef up its security and privacy of users to alleviate the acceptance of online system usage.

Consumer’s Attitude on Online Payment Systems as Driven by Risks

An online payment system has brought convenience to its users as it is a tool used to conduct cashless transactions. However, it involves risks that may differ from one person’s perspective to another. Hence, the objective of this research is to understand the consumer’s attitude regarding the technology, considering their perceived risk after system usage. A non-probability convenience sampling was utilized in this study, and a total of 384 responses were gathered. It has been found that perceived risk has a positive effect on perceived usefulness and ease of use; attitude is positively affected by perceived usefulness and ease, and attitude positively affects the intention to use. The results in this study can be used as a reference in conducting relevant studies, enhancement of the services of FinTech institutions, and for business owners to aid them in facilitating and implementing cashless payment methods in their transactions. Furthermore, the result in this study provides knowledge of the user perception in operating the system and contributes to the benefit of society, seeing that this system of payment portrays a vital role in the world today.

Decoding the Role of Gender in the Relationship Between the Online Payment System and SME Performance: A Case Study Investigating an Emerging Economy-Bangladesh.

This research examines the moderating role of gender on the adoption of online payment systems (OPS). It also explores the impact of using OPS on the performance of SMEs in an emerging economy, using the Technology Acceptance Model (TAM) and Resource-Based View (RBV). The results indicate that male SME owners (entrepreneurs) are more likely to focus on perceived usefulness, whereas female SME entrepreneurs are more likely to focus on perceived ease of use while adopting OPS, according to data obtained from 302 SMEs in Bangladesh through face-to-face surveys. The results also report that the use of OPS has a considerable positive effect on SMEs' performance. The study's findings will add to the scarce research on the impact of using OPS on business performance in the context of SMEs in emerging economies, in addition to enhancing the OPS adoption literature from a gendered lens.

Effectiveness of Online Payment System during COVID-19

Digital payment methods are popular now days with the rapid development of computer technology for the banking transactions. This can be used to attract more customers to perform banking transactions digitally. However, the main problem of digital payment methods faced by the providers is that a large number of the banks’ customers are not willing to use the digital payment methods offered. We found that adoption of digital payment methods has increased immediately after demonetization and rapid growth has seen in the COVID-19 period. The purpose of this study is identifying the common methods of digital payments, as it is an efficient and viable tool to create customer value. The main objective of this study is to understand the usage of digital payments method and its impact on cash management. In this study, the data has been collected through questionnaire. Data has been analyzed by applying descriptive and diagrammatic analysis. In this study, we found that there are so many factors which affect the participants for the adoption and usage of digital payments method such as nature and scope of transactions, personal factors such as comfort and familiarity with other digital technologies and transactions. The main finding of the study is rapid growth of the digital payment’s methods in lockdown period in India. The usage of the digital payment method is found high in the age group of 20-40 years. It is reported that above 90% of the respondents are aware about the digital payment’s methods. Ease of accessing, cash back, time saving, convenience, better quality decision making, mobile wallet are the main benefits received by respondents. Respondents agreed that these methods are faster and better than traditional payments method.

Ensuring Security of Ecommerce Online Payment Systems

Nowadays E-commerce is important because most businesses are done online. Examples of e-commerce are Alibaba express, Amazon…etc. As businesses are done on e-commerce, many transactions are done so it is important to provide security. There are three main security issues relevant to doing business online: verifying the identity of the person through which doing business, ensuring that messages sends and received have not been tampered performed. Cryptography is about constructing and analyzing protocols that overcome the influence of adversaries and which are related to various aspects in information security such as data confidentiality, data integrity, authentication, and non-repudiation, Application of cryptography include ATM cards, computer passwords, and electronic commerce. The aim is to study the security of different online payment systems, the threats to which users are exposed and some solutions to strengthen the security. Keywords: e-commerce security-integrity, authenticity, confidentiality, privacy, availability DOI: 10.7176/CEIS/13-2-02 Publication date: March 31 st 2022