Модель побудови автоматизованої системи оплати проїзду та обліку пасажирів в міському громадському транспорті

Abstract

The subject of research in this article is the management processes of the modern local public transportation system in that part of it, which directly relates to the direct interaction between the participants in the transportation process - passengers and transport companies. And specifically that part of it, which is responsible for the payment of residents' fares and the timely accounting of various categories of citizens, including those with benefits, which enables local budgetary institutions to more effectively perform financial settlements with carriers and, as a result, to increase the level of providing transport services to city residents. Modern reforming of transport systems in the city, primarily passenger ones, requires not only the regulation of the activities of transport enterprises by the state, but also the justification of methods and means of optimizing their activities. The current study proposes a modern model of an automated system of fare payment and passenger registration in public transportation, which includes several structural levels and material components. It is based on the use of contactless cards, which, according to the experience of recent years, are more effective in terms of reliability, security, speed, and cost. The material part of the system consists of a network of payment terminals, where the passenger can purchase a card or top up it, and a network of equipment on the transport, with the help of which the fare is paid. Each level of the system hierarchy, such as the level of executive devices, the level of automated workstations for administration, and the level of the central server node, allows you to get complete information about the state of the system in the shortest possible time, to generate the necessary reports, to make and as soon as possible to apply decisions on its management. Among the expected results of the implementation of this system is an increase in the level of accounting for passenger transportation services, the provision of complete and detailed information about the performed transport work, and one hundred percent accounting of the transportation of preferential categories of passengers. Conclusions. In a significant part, this system was implemented in the city of Kharkiv as an "Electronic ticket" system, which made it possible to receive complete, reliable and detailed information about passenger journeys by category by various modes of transport and routes; reduced operating costs of transport enterprises and introduce new products and means of payment. Among the most important prospects for the further development of research in this direction is the study of the possibility of using a virtual medium (mobile application) instead of a contactless card and the possibility of replenishing it in the user's personal account with the help of an appropriate online payment system.