Knowledge Management System Model Research Articles

Implementation of the Knowledge Management (KM) Model in Increasing Student Body in Private Universities

The Knowledge Management concept is a method that will be used in research and allows an organization to manage its knowledge as an asset. In order to improve organizational performance, especially in the field of Higher Education (PT) services, various efforts are needed to channel correct and appropriate knowledge to PT managers, so that the implementation of activities can run as expected. This research uses a descriptive research method that systematically describes the facts, objects and subjects studied accurately. Knowledge is one form of achieving PT excellence, if the value of the knowledge created can be implemented by the PT. The idea to implement a knowledge management (KM) system model is to carry out a real reaction in the optimization efforts of Private PTs in increasing the student body at Satya Negara Indonesia University (USNI), which in fact is experiencing a degradation of prospective students. So that the implementation of Knowledge Management can run as expected, USNI needs to apply the general characteristics of its academics to the KM model by (a) Providing knowledge; (b) Carrying out academic activities; (c) carry out the Tri Dharma of Higher Education; and (d) Development of academic culture. This research aims to provide knowledge information in the form of a knowledge management model that must be implemented and carried out by USNI through changing mindsets through general characteristics in the development of lecturers as USNI resources in an effort to gradually increase the student body which ultimately results in superior learning products and education.

Transforming LMS into KMS in Indonesia Educational Institution Case Study in Telkom University Open Library

Library is an institution that collects printed and recorded knowledge, manages it in a particular way to meet the intellectual needs of its users through various ways of knowledge interaction. In 2021, Indonesia provided 4605 active educational institutions, ranging from universities to community academies. All these institutions are obliged to provide library to create a better learning environment, by providing source of references for each course delivered by the institution. This obligation is encouraged by the government by considering library support within the accreditation system. In this accreditation system, a library should allocate books as a source of reference to each course. This establishes a paradigm that library is where we store books and where a member of the institution may borrow, learn, and return those aforementioned books. Today, educational institution deals with not only books but also thesis, dissertation, technical report, training/workshop report, research paper, etc. Authors believe it will be prudent to leave all these documents of knowledge to librarians, by changing the library's paradigm from managing books to managing knowledge. This study proposes a model of Knowledge Management System as a transformation from Library Management System. This study also explains about expected opportunities and benefits after the transformation.

The Development of Innovation Knowledge Management System in Tangerang Regency

The problem of regional innovation is the absence of data inventory, processes, lesson learning, well-integrated regional innovation management, and supporting infrastructure for activities, namely the Knowledge Management System container. Knowledge Management System is a tool, technique, and strategy used to maintain, analyze, organize, develop, and share business expertise. The purpose of this study is the availability of lesson learned knowledge management system governance in government agencies as a comparison, an integrated KMS model can support the sustainability of regional innovation in Tangerang Regency, and an integrated and sustainable KMS prototype of regional innovation. Research methods are carried out qualitatively with literature studies, comparative studies of research objects, and applied model tests in Tangerang Regency. Data collection techniques use literature review, observation, expert judgment, and in-depth interviews to test the KMS model for Regional Innovation. The expected result is the availability of an innovation knowledge management system model for local governments which can then be developed into a knowledge management system for regional innovation.

Knowledge Management System Model for Higher Education to Increase Knowledge Stakeholders

Knowledge Management System Model for Higher Education to Increase Knowledge Stakeholders

Conceptual model of knowledge management system for scholarly publication cycle in academic institution

Purpose Study on knowledge-based systems for scientific publications is growing very broadly. However, most of these studies do not explicitly discuss the knowledge management (KM) component as knowledge management system (KMS) implementation. This background causes academic institutions to face challenges in developing KMS to support scholarly publication cycle (SPC). Therefore, this study aims to develop a new KMS conceptual model, Identify critical components and provide research gap opportunities for future KM studies on SPC. Design/methodology/approach This study used a systematic literature review (SLR) method with the procedure from Kitchenham et al. Then, the SLR results are compiled into a conceptual model design based on a framework on KM foundations and KM solutions. Finally, the model design was validated through interviews with related field experts. Findings The KMS for SPC focuses on the discovery, sharing and application of knowledge. The majority of KMS use recommendation systems technology with content-based filtering and collaborative filtering personalization approaches. The characteristics data used in KMS for SPC are structured and unstructured. Metadata and article abstracts are considered sufficiently representative of the entire article content to be used as a search tool and can provide recommendations. The KMS model for SPC has layers of KM infrastructure, processes, systems, strategies, outputs and outcomes. Research limitations/implications This study has limitations in discussing tacit knowledge. In contrast, tacit knowledge for SPC is essential for scientific publication performance. The tacit knowledge includes experience in searching, writing, submitting, publishing and disseminating scientific publications. Tacit knowledge plays a vital role in the development of knowledge sharing system (KSS) and KCS. Therefore, KSS and KCS for SPC are still very challenging to be researched in the future. KMS opportunities that might be developed further are lessons learned databases and interactive forums that capture tacit knowledge about SPC. Future work potential could identify other types of KMS in academia and focus more on SPC. Originality/value This study proposes a novel comprehensive KMS model to support scientific publication performance. This model has a critical path as a KMS implementation solution for SPC. This model proposes and recommends appropriate components for SPC requirements (KM processes, technology, methods/techniques and data). This study also proposes novel research gaps as KMS research opportunities for SPC in the future.

Cloud-Based Knowledge Management System Development For Pramita Indonesia University Executive Class

Knowledge Management System (KMS) is very important to manage knowledge and tacit to have added value for the organization, especially the Pramita Indonesia Employee Class, related to the routines of all employees in the work unit who are expected to provide solutions in solving problems that occur. With conditions that often occur at this time, knowledge and experience have not been documented, the socialization of standard operating procedures is not running properly and the tenure of employees is unknown so when there is a change of employees in the organizational structure, it will result in the loss of knowledge and experience possessed by an employee, confusion or incomplete information received to create misunderstandings between employees in communicating. Based on the results of research that are following the conditions that exist in the class work unit of Pramita Indonesia employees, the author tries to develop a KMS model. By using the Tiwana model framework, and the Becerra-Fernandez progress structure research methodology, as well as using the SECI Nonaka model development, to test the framework model using the Gathering Conversation (FGD) and Black Box Testing strategies, and using a Likert scale for scoring the system test results. , and the quality of the KMS software prototype is 72% with the Very Appropriate category, so the results show that the overall KMS prototype has been running well so that the proposed system can be used in managing knowledge to provide maximum service solutions efficiently and effectively

Pemodelan Sistem Tata Kelola Pengetahuan Perguruan Tinggi Penunjang Proses Akademik (Studi Kasus: Fakultas Teknologi Informasi Universitas Atma Jaya Makassar)

Knowledge has become an important asset, capital and resource in organizations. This is especially true for a higher education institution. Higher education institution can be said to be an organization whose assets are dominated by knowledge, whether it is attached to the teachers (which are tacit) or codified. Tacit Knowledge and explicit knowledge in the academic process owned by the Faculty of Information Technology Atma Jaya Makassar University has not stored and managed properly. This research focus on how to design a model of Knowledge Management System in the academic process so that model becomes a picture of the KMS in accordance with the needs of FTI to manage their knowledge and the design results of KMS model can be implemented in the future. The result of this research is a prototype of Knowledge Management System model in the academic process for FTI.Explicit,

KNOWLEDGE RETENTION STRATEGY EVALUATION & KNOWLEDGE MANAGEMENT SYSTEM DESIGN AT PLASTIC INJECTION COMPANY IN INDONESIA

The potential of knowledge loss when an employee retires or resigns is high at PT. XYZ a plastic injection company in Indonesia. Therefore, it is required to evaluate their knowledge retention strategy (KRS) and developing a knowledge management system (KMS). The evaluation of KRS using Organizational Knowledge Retention Framework developed by David DeLong and for designing KMS model using the 10-Step KM Roadmap method developed by Amrit Tiwana. Through a well-developed KRS and KMS design model, PT. XYZ can overcome the problem of losing the knowledge that occurs because employees retire or resign.

A Knowledge Management System Conceptual Model for the Sorong COVID-19 Task Force

Sorong is a city located in the West Papua Province, Indonesia. It has a strategical location because it serves as the gateway of the West Papua Province. In 2019, its population has reached 247.084. Such condition has been deemed risky during the Covid-19 pandemic. The performance of the Sorong City Task Force for Covid-19 handling acceleration (Satgas Covid-19) had been considered ineffective by the citizens because it had not provided a system which would provide valid information regarding the Covid-19 progress in the city, resulting in worry and panic buying among the citizens. To overcome the problem, the knowledge possessed by the Sorong City Covid-19 Task Force should be developed into a Knowledge Management System (KMS). The implementation of the system had been expected to be able to optimize the documentation, dissemination and creation of knowledge as well as its evaluation. The KMS then was built to improve the performance effectiveness of the Sorong City Covid-19 Task Force in managing and disseminating knowledge regarding Covid-19 to the citizens. The methods utilized in this research were the qualitative method and the 10-step knowledge management roadmap. The research produced a conceptual model of KMS which could be utilized by the Sorong City Covid-19 Task Force.

Knowledge Management Promising Contribution to University Performance: Empirical Study Based on Teachers’ Opinions

This study concerns the application of knowledge management systems (KMS) in higher education institutions in Algeria. In the first part of this work, a theoretical model of KMS was proposed, whereas in the second part, the model was tested by surveys carried out by students in the Algerian university. This paper, as a third part, presents the data processing process of the questionnaire for the “teacher” actor. The proposed model has three main elements: inputs (different types of knowledge), processes (the four functions: acquire, capitalise, disseminate and use) and results (the three performance perspectives: customer satisfaction, operational excellence and direction of product). Based on a functional analysis, we propose hypotheses to study the cause-and-effect relationships between knowledge management (KM) and the performance of the university. After a complete analysis (descriptive, exploratory (EFA), confirmatory (CFA), correlation, regression and finally SEM) of the data obtained by completed questionnaires, the results provide empirical evidence for some of the proposed hypotheses and confirm that KM has a positive effect on performance. A high intensity of KM activities has a significant positive influence, directly or indirectly, on university performance. The results of this empirical study indicate that policies that encourage interactions between the teacher and administration or with foreign teachers would increase teacher satisfaction and ensure pedagogical excellence, management and openness that ultimately contribute to the performance of the university. In contrast, the results also show that the university should have a specific policy concerning academic and especially technical knowledge. Teaching materials and practices, the knowledge of the teaching act and the technological infrastructure are indicators according to the opinion of teachers, which may not have a significant effect in improving the performance of the university.

Knowledge Management System Architecture Design

This study proposes a model of Knowledge Management System (KMS) design as the solution to the problems that occur in a software company especially knowledge management project which is the core business of the company. The main problem why is documents and knowledge spread is the employee turnover rate is quite high among employees who transfer from one project to another or when the employee leave the company so that each individual’ knowledge had come to move or disappear. Based on these problems, it can be concluded that PT. XYZ requires knowledge management to improve the performance of the company. Research conducted are using 6 steps from the 10 Step method Knowledge Management Roadmap to manufacture a blueprint. Research supported by the Knowledge Management Assessment Kit (KMAK) tools that serve to facilitate the research stages. The result of the sixth step is a Knowledge Management System blueprint which fulfil the seven layers of infrastructure. With this result, the design of KMS model is adjusted to the company’s needs, designed as a centralized architecture to support KMS.

A New Model for the Impact of Knowledge Management on University Performance: Empirical Study Based on Student Opinions

The research topic addressed in this study concern the application of knowledge management systems (KMSs) in higher education institutions. While, in the first part of this work, a theoretical model of KMS was proposed, in this second part an empirical study is conducted to test this model. The proposed model has three main elements: inputs (different types of knowledge), process (the four functions: acquire, capitalise, disseminate and use) and outputs (the three performance perspectives: customer satisfaction, operational excellence and direction of the product). On the basis of a functional analysis we propose hypotheses, which allow us to study the relations of cause and effect between knowledge management (KM) and the performance of the university. The model is tested by surveys to be carried out in some Algerian universities by the students. After, a complete analysis (descriptive, exploratory (EFA), confirmatory (CFA), correlation, regression and finally SEM) of the data obtained by the completed questionnaires, the results permit to provide empirical evidence for some of the proposed hypotheses and confirm that KM has a positive effect on performance. A high intensity of KM activities has a significant positive influence, directly or indirectly, on university performance. The results of this empirical study indicate that policies encouraging (1) interactions between different actors, and (2) student participation in decision-making for the development of new programs/courses would increase student satisfaction and ensure pedagogical, management and openness excellence that ultimately contribute to performance of the university. Furthermore, KM must be programmed as part of the holistic management process of the university, and the activities of KM should therefore be managed in the same way as other university processes.

Knowledge Management System Model Development for Higher Technical Vocational Education

Knowledge management extensively applied in enterprise because it significantly effect on enterprise effectiveness and innovation strategy. In order to create professionalism in form of competencies, education institution also implemented knowledge management concept. Education institution as a knowledge business is a suitable form for a knowledge management development, especially in vocational education. With practical approach methods and strong industrial relationship in order to improve their student skills, vocational education has plenty of knowledge sources to create knowledge as institutions intangible asset. From prior study, knowledge management system in vocational education is unstructured. This study focus in developed a KMS model in higher vocational education institution. The model showed that relation between organization environment and KM infrastructure effect on knowledge flow. KM assessment level and knowledge flow configured KM strategy to establish KM roadmap. The KMS model test on Polman Astra institution.

Knowledge Retention Strategy Evaluation & Knowledge Management System Design at Plastic Injection Company in Indonesia

The potential of knowledge loss when an employee retires or resigns is high at PT. XYZ a plastic injection company in Indonesia. Therefore, it is required to evaluate their knowledge retention strategy (KRS) and developing a knowledge management system (KMS). The evaluation of KRS using Organizational Knowledge Retention Framework developed by David DeLong and for designing KMS model using the 10-Step KM Roadmap method developed by Amrit Tiwana. Through a well-developed KRS and KMS design model, PT. XYZ can overcome the problem of losing the knowledge that occurs because employees retire or resign.

Hybrid Soft System Methodology (SSM) and Becerra Approach for Modeling Knowledge Management System

Knowledge management is considered as a systematic entity that seeks to expand, process, and apply available knowledge by adding value to the entity in achieving its goals. This research develops Knowledge Management System (KMS) process by combining Soft System Methodology with its holistic view and Becerra approach with its contingency view. Becerra’s approach considers the problem by determining the contingency factors in a structured way, while the SSM approach views the problem holistically on the problem, both structured and unstructured. The results of this research will get a KMS model that can be used as a reference for the development of KMS for universities in managing knowledge. KMS has features such as chats, discussion forums, online library, and document management. The result of study is a KMS prototype with good category.

MODEL KNOWLEDGE MANAGEMENT SYSTEM PADA PERGURUAN TINGGI DENGAN STRUCTURAL EQUATION MODELLING (SEM)

MODEL KNOWLEDGE MANAGEMENT SYSTEM PADA PERGURUAN TINGGI DENGAN STRUCTURAL EQUATION MODELLING (SEM)

Determine supporting features for mobile application of NUSANTARA

This paper is a continuation of previous research focusing on the development of a model of knowledge management system for civil servant from three ministries in Indonesia (KEMENPAN&RB, BKN, and LAN). From previous study obtain a knowledge management model which is Government Human Capital Knowledge Management of Republic of Indonesia (NUSANTARA). Implementation of this model is conducted with web system, further development of this system still provides constraints from several sides in providing more optimal service against users requirements as well as limited accessibility and responsiveness. This paper aims to explore the supporting features that will be used to integrate pre- existing systems that build mobile knowledge management applications. Data were collected by interview from each related institution. The CommonKADS method is chosen as a technique to explore the problems and knowledge of each organization. SMAPA method is used to validate the result from the experts and end users. Results of this work are produced seven recommended supporting features there are vision and mission view, activity notification, group discussion, search repository, upload document and document activities log.

PEMODELAN KNOWLEDGE MANAGEMEN PENGUATAN KARAKTER KERJA SISWA SMK PADA INDUSTRI BERBASIS WEB

This study aims to improve the character of industry-based work for vocational school with knowledge management methods. Knowledge management is an attempt to increase the knowledge that is useful in the team at the organization. Knowledge management is the management of an organization with a special focus on knowledge. Implementation of knowledge management with emphasis on strengthening the character of industry-based work using the web, is expected to be a solution of the character education needs for students in vocational high schools to be accepted to work according to their fields. This research will develop the model of knowledge management system and design prototype of model developed on the character of industry work to be shared to the teachers. The methodology used is to perform contingency factor analysis to get the knowledge management system model. The resulting knowledge management system model supports the Socialization, Externalization, Combination, Internalization (SECI) process.

PEMODELAN KNOWLEDGE MANAGEMEN SERVICE KENDARAAN BERBASIS WEB PADA BENGKEL MOTOR SEKOLAH KEJURUAN

ncreasing the number of vehicles in our country into fertile fields to increase revenue for workshop owners. The increase is also a job opportunity for outomotiv vocational students to get jobs. Implementation of knowledge management into a solution to improve the quality of human resources, especially the graduates smk. Knowledge management is an attempt to increase knowledge useful in the organization. Knowledge management is not only an arrangement of knowledge, but rather the management of an organization with a particular focus on knowledge. Implementation of knowledge management with a web-based system, is expected to be a solution of the needs of the flow of knowledge that is not hindered by time and place limits. The methodology used is contingency factor analysis to get the knowledge management system model. The resulting knowledge management system model supports the Socialization, Externalization, Combination, Internalization (SECI) process. Knowledge management system was developed as a means of knowledge sharing at the workshop of Vocational High School Vocational School.

Investigating Knowledge Management Practices in a Successful Research and Development Organization

In this paper after a review on the concept and literature of knowledge management, the conceptual model of a successful knowledge management system that is currently being applied in a research and development (R&D) aerospace organization is presented and discussed. The main contribution of the paper is presenting the model in its useful and practical status without becoming involved in theoretical discussions that have different shapes but similar meanings.