Abstract
This study proposes a model of Knowledge Management System (KMS) design as the solution to the problems that occur in a software company especially knowledge management project which is the core business of the company. The main problem why is documents and knowledge spread is the employee turnover rate is quite high among employees who transfer from one project to another or when the employee leave the company so that each individual’ knowledge had come to move or disappear. Based on these problems, it can be concluded that PT. XYZ requires knowledge management to improve the performance of the company. Research conducted are using 6 steps from the 10 Step method Knowledge Management Roadmap to manufacture a blueprint. Research supported by the Knowledge Management Assessment Kit (KMAK) tools that serve to facilitate the research stages. The result of the sixth step is a Knowledge Management System blueprint which fulfil the seven layers of infrastructure. With this result, the design of KMS model is adjusted to the company’s needs, designed as a centralized architecture to support KMS.
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