IT Development Research Articles

EMPIRICAL STUDY: LEADERSHIP, ORGANIZATION CULTURE, EMPLOYEE ENGAGEMENT IN INFORMATION TECHNOLOGY CONTINUOUS IMPROVEMENT ADOPTION

Continuous Improvements (CI) is well-known for its significance in driving and facilitating process and products improvements in organizations. For decades, large organizations used CI to improve and streamline process and workforce. CI thinking and adoption is critical for IT functions to improve aspects such as innovation, team productivity, service reliability, and cost optimization. The role of organization culture, leadership, employee engagement become key for adoption of CI to ensure stability, scalability, and sustainability to business functions through right tools, technologies, and services. There is need for research on the influence of trio on adoption of CI in the context of IT. The trio are interrelated components that play a crucial role in the success and sustainability of any organization. The aim of this study is to evaluate these three factors, its influence on adoption of CI by IT function using a quantitative approach. This study engages IT stakeholders from ITES, global companies which have their global IT development centres in India to ascertain their views. The finding of the study shows organization culture has a strong influence on adoption of CI in IT. This study can provide critical insights to management in streamlining IT practice, design organization mechanisms for better adoption of CI in IT.

Research on Capital Structure and Investment Value of the Technology Industry

This paper aims to discuss the changes in the IT development industry under the influence of the worldwide pandemic. The worldwide pandemic has had a very significant impact on economies all over the world. In this context, the result and the changes produced by the IT industry, which has been strongly developed recently, are undoubtedly significant. With the impact of the epidemic, all countries need to consider the spread of the epidemic. This has led to the temporary closure of schools, stores in many countries. People need to use the Internet to work, study and shop. This has made people more dependent on the IT industry. While most industries are slowing down due to the epidemic, the IT industry is growing more rapidly due to people's needs. This paper compares the WACCs of Intel, Qualcomm, and Advanced Micro Devices for the first quarter of 2023 and examines why the WACCs differ from a consumer perspective. This paper also discusses how to observe and invest in these three companies from an investor's perspective.

Methodology for collective location fixing of observed emergencies by intersection/resection based on mobile telecomunication application with cartographic interface

In modern higher education, it is required not only to prepare students to perform work on finished tasks in the subject area they have studied. It is also necessary to prepare students for independent activities, in which students do not work on ready-made tasks, but, on the contrary, are looking for niches in business, in which they themselves can offer in the subject area they have mastered, business-demanded solutions. This is another area of activity, which also requires development while studying at a university. It can be defined as "entrepreneurial competencies of a student." In recent years, the direction "Startup as a Diploma" has been developing, in which a university graduate protects not conditional academic work, but a real technological project with business prospects, to which the students developing it have ownership rights. The creation and maintenance of such projects changes the relationship between student and teacher, for this activity it is necessary to change the traditional teaching methodology. As a task of teachers, we decided to do the following: Find a subject area related to IT development, in which, due to recent achievements, there are opportunities for fast, technically not very complex technological solutions available to students, with the help of which you can create popular solutions. The work proposes an open source software development project, within which students can, performing tasks that are feasible for themselves, create software applications that are in demand in practice, as well as develop development strategies for related business projects. The project is dedicated to solving the problem of determining the coordinates of observed objects and phenomena based on data entered simultaneously by several users in different places using household mobile devices without using special technological equipment such as theodolites or tacheometers. The authors developed a mobile application, the value of which lies in the fact that in the public field allows you to realize the monitoring potential of the population interested in preventing unwanted or dangerous events and preventing emergency situations; professional allows you to assess the quality of the navigation signal in conditions of possible targeted interference; in the educational aspect organize training in the methods of joint fixation of objects and target designation on educational geopolygons. Currently, the project is being developed by students of the Department of Data Analysis and Machine Learning of the Financial University under the Government of the Russian Federation and the Moscow State University of Geodesy and Cartography. This paper presents a description of the project, the proposed solution architecture. References to source code repositories are given. The results of the pilot versions of the software are given.

Developing voluntary attention in primary school children as part of sensorimotor integration program

Introduction. In the modern world, rapid development of IT and large volumes of information make attention a leading cognitive process which ensures a student’s learning success. The study aims to research the impact of sensorimotor integration programs on attention development in primary school children. Materials and methods. The study was based in the municipal autonomous educational institution ‘Secondary educational school No. 150’ in Krasnoyarsk (Russian Federation) with 43 children of primary school age (2nd grade). The Bourdon test determined the level of attention properties development in children before and after the experiment. Pearson's chi-squared test was used to statistically process the data. Results. A special methodology was designed for building a curriculum on sensorimotor integration for primary schoolchildren, aimed at developing voluntary attention. The training program comprises cycles of exercises for developing and strengthening the abilities of a specific attention function. A methodology was created for pedagogically assessing the effectiveness of testing a complex sensorimotor integration program meant to develop the basic properties of attention: concentration, stability and volume. After the formative experiment, repeated diagnostics revealed statistically significant progress in all these properties in the experimental group compared with the control group at a significance level of α < 0.05. Conclusion. Along with the development of attention properties indicators in primary school children, the experiment revealed an improvement in indicators of other mental functions, namely, short-term and long-term memory and thinking. The new program for developing attention through sensorimotor integration can be recommended to improve the learning processes for children with physical and developmental disabilities.

RESEARCH OF IT BUSINESS IN UKRAINE: TRENDS, FORECASTS, AND DEVELOPMENT STRATEGIES

The study of the development of the IT industry is key for the formation of strategic decisions of government bodies and businesses aimed at creating a competitive and innovative economy, as well as for forecasting the opportunities and challenges that await this industry in the future. The purpose of the work is to analyze trends in the IT industry in Ukraine and forecast the dynamics of development of key indicators of its development, as well as to offer a scientific approach to the formation of development strategies for IT companies based on strategic analysis.The article provides a detailed analysis and review of modern trends in the development of the IT industry in Ukraine. The authors investigated the key factors and challenges affecting the dynamics of this sector in the country and determined competitive advantages and potential limitations for its development, respectively. The forecast of the volume of IT exports from Ukraine as a key indicator of the development of the IT industry for the coming years is also presented, which is based on the analysis of current data and trends in the development of the industry, taking into account the year of full-scale war, which allows us to give an objective perspective on the possibilities of growth and development of IT -sector in Ukraine. The analyzed actual and forecast data give reasons to consider the IT industry promising for the further development of the economy of our country.The article focuses on the importance of using strategic analysis for the development of IT companies, in particular, in terms of developing strategies for the development of IT companies, it is recommended to use two main tools - SWOT analysis and PEST analysis. The authors have developed a matrix of alternative strategies for the development of an IT company depending on its position in the context of the presence of internal strengths and weaknesses and existing opportunities and threats from the outside. This approach allows companies to more objectively assess their opportunities, understand threats and make effective strategic decisions aimed at success and stable development in a rapidly changing environment.

Innovative principles of territorial development

The features of applying innovative approaches in the system of territorial development have been investigated. The fundamental theoretical principles of innovative socio-economic development of regions and territorial communities have been identified. The preconditions for innovative development of regions and the problems of implementing regional innovation projects are characterized. Virtualization has been characterized as a distinct direction in innovative territorial development. The profiles of IT development in Ukrainian regions as of the end of 2021 have been analyzed. The dynamics of the proportion of state institutions in Ukraine with Internet access have been examined. General directions and possibilities of utilizing virtualization in territorial development have been delineated and characterized. In general, innovations in territorial development are necessary not only to achieve specific goals but also to create reserves for adaptation to changes in the modern world. The use of innovative principles is becoming an essential tool in the structure of modern territorial development management. Territorial development virtualization is an effective tool that can be used to improve the analysis, planning, and implementation of regional projects. It has significant potential to improve the efficiency of regional development management. The analysis indicates that innovations are becoming a key factor determining the competitiveness and sustainability of territorial communities. Using innovative approaches in developing infrastructure, economy, and socio-cultural spheres is extremely important in modern conditions. It is important to emphasize that innovations are not limited to introducing new technologies but also cover efficient resource management, developing educational programs, and creating conditions for developing entrepreneurship and attracting investment. Keywords: territorial development, innovative development, innovations, virtualization.

Calibrating Librarian Soft Skills with the Organizational Performance: A Transformation of Digital University Library

The rapid development of information and communication technology has affected various fields, including the university library. The challenges of the digital world and IT developments have resulted in all areas of library work using information technology such us verifying students’ thesis at the university repository, entry book borrowings, registering library members, updating information on the library website, checking the barcode attendance in each given service at the library and many others. Nowadays, the university librarians have become digital librarians as people who involve in the Information and Communication Technology setting equipped with digital skills by implementing technology in libraries. Furthermore, librarians must acquire the updated skills in order to work efficiently in a digital library to fulfill the qualified librarian of digital librarianship.The implementation of digital libraries requires librarians who are competent not only in soft skill but also hard skill in the field of librarianship and technology. Regarding with soft skills, there are in the form of communication skills (especially in english), leadership, team work, decision making, integrity. This study conducts qualitative method by investigating the soft skills that librarians must possess to manage libraries digitally. The data gathered in this study was secondary data which cover journals, textbooks, government regulations and other literature. The data and method triangulations are conducted to confirm the validity of this research

Evaluation of startups through Internet platforms

The situation in the venture capital market is continually changing, as evidenced by the statistics on the use of venture investment pools. Experienced investors, reducing their risks, give preference to firmly established startups that are at intermediate and late stages of development, as well as those in the sphere of IT development and high technologies. This approach leads to a situation when investors do not notice quite a number of interesting, impressive and promising projects at their early and seed stages. In this regard, it is relevant to consider some methods aimed at the evaluation of startups at different stages of their development. The traditional methods of evaluating projects with no operational history are not suitable. The instruments for preparing startup business plans as well as discounting and compounding tools are relevant up to the entry point of the search for financial resources. In a real situation, a perspective innovative startup risks to be taken over as a result of the only available way of mobilising resources – through the inclusion of investors in the startup owners (shareholders) pool. Other traditional sources – internal funds and bank loans – limit a startup’s resource, most often at the seed stage, due to their limited scope and high cost of borrowed capital. As a rule, the borrowed capital in the form of bank loan is basically unavailable for startup initiation due to no ways to ensure repayment guarantees, while the possibility of relying on a business plan for a startup in the process of raising bank funds is a common misconception. In recent years, the impact of the development of specific Internet resources on the structure of investment in economy has been tangible. In addition to innovative ideas in entrepreneurship, a number of instruments specific of new processes in investing are being realised. Business angels, accelerators, startup-oriented Internet resources are shifting to the mechanisms of remote assessment of startup potential and its subsequent funding.

PENERAPAN DIGITAL BOOK SEBAGAI MODUL PEMBELAJARAN PADA MATA KULIAH KONSTRUKSI BANGUNAN I PENDIDIKAN TEKNIK BANGUNAN FAKULTAS TEKNIK UNIVERSITAS NEGERI JAKARTA

This research departs from the problems that occur in the field, currently there are still many lecturers who have not used a variety of learning media, and according to the characteristics and needs of students in line with technological and IT developments. This study aims to find out how the application of the e-Learning Module learning media using E-Books as an interactive learning medium in the Building Construction 1 Course in the Building Engineering Education Study Program, UNJ, and its feasibility as an interactive learning medium in the Building Construction 1 Course in the Education Study Program. Building Engineering, UNJ. The research is using qualitative methods with the model of definition, design, and implementation. The research subjects were 2 lecturers and 63 students from the 2018-2019 class. The analysis used is descriptive analysis. The results of the study concluded that: (1) the application of the e-Learning Module learning media using E-Books as interactive learning media in the Building Construction I course at the Building Engineering Education Study Program, UNJ Jakarta was considered effective with a practical student percentage of 81.11% including the category very effective, especially used as online learning, and (2) the e-Learning module uses E-Books as interactive learning media in the Building Construction Course I at the Building Engineering Education Study Program, UNJ Jakarta which is very practical and feasible as an interactive learning medium in Building Construction I course at the Building Engineering Education Study Program, UNJ Jakarta, both based on the content of the material (88.50%), or based on the media aspect (83.33%), especially in online learning.

Conditioning the work of colleagues: health professionals’ explorative work in technology design

Professional learning at work is related to the opportunities to participate in explorative and constructive practices. Co-designing tools and technologies to support work offers such opportunities, which need to be better understood in the field of professional and vocational learning. As digitalisation initiatives become more ambitious and aim at wider service reorganisation, more professionals from nontechnical domains become involved in the work of designing technologies and developing routines for their practice. This study explores how health professionals participate in the design of a technology for the registration and sharing of patient information across healthcare units in a Norwegian city. Over a year, we observed the design meetings with a team of health professionals and IT developers. The health professionals were mandated this task as part of their regular work to ensure that the way of categorising and displaying patient information would serve the services’ needs. The interactions in the design meetings were analysed to examine how categories of patient information were explored and negotiated as objects of design. Our findings show how the team needed to test candidate categories for various contexts of use. This implied both negotiation of future service routines and efforts to reconfigure tasks and responsibilities in multiple service contexts. This work brings extended responsibilities and opportunities for learning to health professionals. We discuss how their decisions are consequential beyond their own workplace as the information system and its categories condition the work of colleagues in the wider service chain.

Использование технологий искусственного интеллекта в российской Арктике на примере Мурманской области

Russian Arctic is a positive example of the introduction of information technologies (Industry 4.0.) as well as artificial intelligence technologies (Industry 5.0.). In the 21st century, IT-technologies have significantly improved quality of life in the Russian Arctic — development of IT camps, access to the Internet from the tundra. Arctic projects related to the AI technologies implementation are becoming increasingly popular: the article provides a list of such Arctic AI projects. An analysis of IT and AI vacancies in all subjects of the Russian Arctic on the website of the headhunter recruitment agency showed that the largest number of IT vacancies was posted directly in the Murmansk Oblast (74 vacancies). The study also analyzed job seek-ers’ resumes in the Murmansk Oblast, posted in the Artificial Intelligence section. The study shows that knowledge of Python programming language, SQL databases and English language is a prerequisite for all AI specialists. It was also determined that the salary of AI specialists is significantly higher than that of IT specialists. The Murmansk Oblast is becoming a leader in the development and implementation of both IT and AI technologies; this is primarily due to the development of logistics and the Northern Sea Route as an alternative to existing sea routes.

Kaizen internal quality assurance adoption and quality performance improvement in Indonesian higher education institutions: The moderating role of IT development

Research aims: In 2018, strengthening Higher Education Institutions (HEIs), governance began to be promoted again by the Indonesian government after its first initiation in 2003. In doing so, the Indonesian government has adopted a new internal quality assurance framework for HEIs, i.e., the Kaizen method, which emphasizes the quality improvement process. In addition, the government recommended the development of IT advancement to support management practices at the HEIs, including internal quality assurance. However, to this day, related research that examines the extent to which these policies contribute to HEI quality performance improvement still needs to be improved. To meet the gap, the current study examined the Kaizen internal quality assurance implementation role on HEI quality performance by testing the IT development as a moderator.Design/Methodology/Approach: Using data from 191 HEI samples obtained from 31 of 34 provinces in Indonesia, the relationship between variables was tested by employing the Partial Least Square (PLS) technique.Research findings: The results exhibited that the Kaizen internal quality assurance implementation was positively associated with HEI quality performance, where IT development strengthened the relationship (moderated). However, since the direct relationship between IT development and HEI quality performance was also significant, the moderating role of IT development was quasi in nature.Theoretical contribution/Originality: The results provide new insights regarding the contributions of internal quality assurance reform supported by IT development to the HEI quality performance. Specifically, the study affirms the role of IT as a moderator.

Exploration of metaphors as a way to understand socio-technical phenomena: An emergent framework

The intangible and (often) young nature of socio-technical phenomena makes them difficult to understand and communicate. Researchers and practitioners have responded by applying metaphors, prescribing an epistemological structure to these phenomena. While metaphors are frequently applied, researchers have paid limited attention to their applications and limitations. To address this gap, we applied a mixed-method approach, exploring the communities’ applications of metaphors for the conceptual development of socio-technical phenomena, using two communities: Open Government Data and IT Development and Maintenance. We synthesised 21 articles and two books into an emergent analytical framework, Communities’ Applications Of Metaphors (CAOM). We collected empirical material for each community’s academic and practical sides between 2015–2020, resulting in 100 articles and 263 documents. We conducted a word frequency analysis and an in-depth analysis of the empirical material, drawing on CAOM. The contributions are the emergent CAOM framework with the key concepts of metaphors’ usage, expression, and assemblages of metaphors. We conclude that the application of metaphors in communities is influenced by community type and metaphors’ role, while the topic influences metaphor selection. Metaphors are combined to create new ways of reasoning. We recommend that governments draw on action-oriented metaphors when writing policies for socio-technical phenomena, while digital government researchers should include action-oriented elements when they develop metaphors, which can help practitioners put new knowledge into practice.

FEATURES OF USING THE PROJECT METHOD DURING STUDYING THE EDUCATIONAL COMPONENT "DEVELOPMENT OF MOBILE APPLICATIONS"

The article reveals the peculiarities of using the project-based method to develop a set of communication and professional skills in future specialists in Information Systems and Technologies. As the development of modern IT is a fast-paced and dynamic process, future professionals need to be prepared to work on real projects and collaborate effectively in teams. The application of the project-based method provides students with opportunities to learn how to communicate, distribute responsibilities, and work as a team, while gaining experience in working with information systems and technologies and developing practical skills.
 The study analyzes the works of domestic and foreign educators who have researched the theoretical foundations of the project-based method, as well as scientific papers that explore the specifics of pedagogical design and the development of students' self-organizational abilities. The authors of the article place a special emphasis on developing the self-organizational abilities and professional self-improvement of future IT professionals, using the project-based method in the study of the educational component "Mobile Application Development". Students are given the task of developing a functional mobile application from scratch, which includes requirements analysis, user interface design, functionality development, testing, optimization, and project presentation. Each student can take on a specific role in the project, communicate, and exchange ideas with other team members. The outcome of the project is a functional mobile application that serves as evidence of their skills and knowledge in mobile application development.
 The article highlights the importance of using the project-based method in teaching mobile application development, which contributes to the development of students' self-organizational abilities, creative thinking, and independence. These competencies are essential in the modern IT industry and help future professionals to successfully compete in the job market.

The Influence of Social Media Use Intensity on Social Comparison in College Students

Social media have been growing rapidly with the advanced development of IT, people are spending an increasing amount of time in cyberspace and perceive psychologically intangible objects (e.g., video reels, avatars, online movie streaming services), which they come to regard as “projection”. However, it remains unclear whether social media makes people more emotionally positive healthy or less. This study aims to explore the intensity effect of social media utilization on social comparison. With a general basis of the two-stage model of interactive media use for motivation and positive content, we conducted a cross-sectional online survey study (N = 450) in the context of students in Pekanbaru, Indonesia and empirically tested a mediation pathway linking to social anxiety. The results indicated that use did not directly increase social anxiety. Instead, social comparison, a proximal outcome, and self-esteem, an intermediate outcome played mediating roles, supporting the complete mediation effects. Statistically, the intensity of social media utilization have influenced more in a positive direction. This finding provides important theoretical and practical implications for the design of communication mental health campaigns and education in this digital era to enhance the positive effect of social media.

Правовые аспекты использования информационных технологий с целью компенсации физических недостатков человека

Introduction. In the modern period there is a dynamic introduction of information technology in all spheres of social life. Scientific and applied achievements concerning the development of IT began to be actively used for the rehabilitation of people who became disabled, including those with problems with the musculoskeletal system, muscle atrophy, loss of hearing, vision, etc. Theoretical analysis. Advances in scientific and technological progress, especially in medicine, biomedicine, genetics, bioengineering, mathematics, programming, psychophysiology and neurophysiology, alongside the use of information and communication technologies, are changing the quality of life of people who find themselves in extreme health situations. The “industry of smart devices” is developing, assisting people in restoring the functions of lost organs. The use of “smart” devices raises the problem of ensuring free will and mental privacy, respect for privacy, which is one of the manifestations of individual freedom. In this regard, there is a need for the development of scientific directions that study the legal support for the implementation of neuro-interfaces and other “smart devices”. Results. Emphasis is placed on advances in biomedicine, psychophysiology and neurophysiology and other sciences, which, in interaction with the possibilities of information and communication technologies, contribute to the return of people with disabilities to active and fulfilling life activities. While using “smart” devices, there is a problem of ensuring free will and mental privacy, respect for privacy, which is one of the manifestations of individual freedom. It is emphasized that in the future there will be a need to resolve the dilemma between the benefits that “smart devices” can provide for people and the equality of people. The use of these devices in the absence of objective requirements may lead to inequality between people, creating advantages not conditioned by the natural qualities for some of them. The author puts forward an idea of the need to address the issue of qualification of the actions of those who hacked the neuro-interfaces, which caused death or additional harm to the person who uses it.

THE LEGAL CERTAINTY AND ECONOMIC ANALYSIS OF LAWS CONCERNING ONLINE POPULATION ADMINISTRATION SERVICES WIHTIN E-GOVERNMENT SYSTEM IN BANDAR LAMPUNG

Establishing a regulation regarding information and electronic transactions (ITE) aims to promote optimal IT development and integration for all levels of society. Electronic-Based Government System (SPBE) is design to actualize clean, effective, transparent, accountable governance, quality, and reliable public services. Lampung Provincial Government has set a policy related to the integration of IT within its Population Administration, yet facilities and infrastructure need to be enhanced for better services. The results of this normative empirical research indicate that the principles of legal certainty in the implementation of Population and Civil Registration Administration Services in Bandar Lampung City have not been implemented as evidenced by the absence of a regulation regarding facilities and infrastructure to online services. In addition, the current services were not considered satisfactory by the community in Bandar Lampung City.

Mathematical Reasoning Ability Based on Interactive Multimedia on Learning Outcomes of Geometry Transformation Material

The advancement of the world and the rapid development of IT have had a good influence on world civilization. Guaranteed quality learning is how the teacher can utilise multimedia learning. This study aims to describe student learning results in mathematics subject matter geometry transformation based on interactive multimedia. This qualitative descriptive research was conducted at a state junior high school in Suwawa 2022-2023 with a total of 27 students. Observation techniques are used to collect research data about student tests and interviews in the learning process through interactive multimedia learning. The indicators are the results of student observations in receiving learning that reaches the whole, the results of teacher observations in managing learning reach the whole, and the assessment of mathematics learning outcomes interviews that reach a minimum of 80% or overall students who achieve the minimum completeness criteria or (KKM = 75). The average learning outcomes in stage I have shown an increase, with 11 students achieving a completion rate of 63.24%. In stage II, this figure rose to 24 students, representing a completion rate of 83.87%. This tool has the potential to be advantageous for educators in the creation of multimedia-driven instructional materials, hence fostering increased student engagement and participation. The impact of technological advancements in the field of education is characterised by a notable augmentation in invention. This surge in innovation has the potential to cultivate a generation that possesses enhanced skills and preparedness to effectively address the evolving demands of the future. In addition to assessing educational achievements, it is imperative to take into account students' perspectives on the utilisation of interactive multimedia in the process of learning.

FAKTOR PENYEBAB BERHENTINYA SANTRI YANG SUDAH BISA MEMBACA AL-QUR’AN DAN SOLUSINYA

Every Muslim is required to study the Qur'an so that according to what was taught by the Prophet read according to ability, calmly, and repeated so that it is really true. Reading it and practicing it is a very noble deed and will get a double reward. The purpose of this research is to find out the factors causing the cessation of students who can already read the Koran and the solution at Madrasah Diniyah Raudhatul Jannah, Sukorejo Village, Sidayu District, Gresik Regency. While this research uses a qualitative approach, this type of case study. Based on the presentation and discussion of research data, it can be concluded that the factors causing students not to continue learning the Koran: (1) child factors, (2) family, (3) playmates, and (4) IT development. While the solutions are (1) for the ustad to provide an understanding to the parents of the students, how important it is to learn the Qur'an, and (2) for the ustad to remain enthusiastic about learning al-Qur'an learning methods so that the students do not seemed bored and would feel at home still studying at Madrasah Diniyah Raudhatul Jannah. Continuing to read and practice the Qur'an is caused by internal factors and external factors that make students leave the routine of studying the Qur'an.

Technology management has a significant impact on digital transformation in the banking sector

Technology management and a good relationship among employees are vital keys to assure any digital transformation process. We may therefore rightly ask “What are the main drivers influencing IT and non-IT employee relationships that may have an impact on digital transformation in the banking sector?“. Aiming to identify those drivers, we developed a questionnaire for an exploratory study into employees' perceptions of the IT or non-IT measures undertaken to improve any digital transformation project. We had a sample of 604 bank employees working in software development. Leximancer was used as a qualitative technique tool for content textual analyses. The findings highlighted seven key factors that have an impact on digital transformation, namely: department, lack of cooperation, communication, requests, experience, relationship, and business. Internal clients tend to have a negative perception of IT developers mainly due to a lack of understanding of business requests. This study contributes to scholarship with a conceptual model to explain the main concepts that may affect the relationship between IT and non-IT employees’ and departments teamwork in the digital transformation process, in the banking sector specifically. We also contribute by identifying the most important elements to achieve organizational success.