Field Of Information And Communication Technologies Research Articles

PENGARUH PEMANFAATAN PERANGKAT TEKNOLOGI INFORMASI DAN KOMUNIKASI TERHADAP PENINGKATAN KOMPETENSI PROFESIONAL GURU SEKOLAH DASAR

Era revolusi industri 4.0 menuntut guru agar mempunyai sejumlah karakteristik untuk menyusun administrasi belajar yang tepat, mampu mendesain media pembelajaran dengan memanfaatkan perangkat Teknologi Informasi dan Komunikasi (TIK) yang ada secara arif, efektif, kompeten dan profesional. Untuk sampai pada tujuan tersebut masih banyak ditemukan masalah yang menghambat pelaksanaan kompetensi profesional guru dalam bidang TIK.Penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh yang positif atau signifikan antara pemanfaatan perangkat TIK terhadap peningkatan kompetensi profesional guru. Jenis penelitian ini adalah korelasional dengan pendekatan kuantitatif. Populasi dalam penelitian adalah semua guru Se-Kecamatan Ruteng. Sampel sejumlah 35 orang guru. Teknik pengumpulan data dilakukan menggunakan kuesioner (angket).Hasil penelitian ini menunjukan bahwa terdapat pengaruh yang positif dan signifikan antara pemanfaatan perangkat TIK terhadap peningkatan kompetensi profesional guru SD Se-Kecamatan Ruteng, dengan koefisien korelasi sebesar 0,60. Hasil uji t menunjukan thitung>ttabel yaitu 4,31>2,235. Besar sumbangan variabel pemanfaatan perangkat TIK terhadap peningkatan kompetensi profesional guru SD Se-Kecamatan Ruteng sebesar 36,05% dan sisanya 63,95% dipengaruhi variabel lain yang tidak diteliti oleh peneliti.

ОСОБЛИВОСТІ РОЗВИТКУ ПРОЦЕСІВ ДИФУЗІЇ ІННОВАЦІЙ У СЕКТОРІ ІКТ В УКРАЇНІ

The article considers the structural features of the information and communication technology (ICT) sector in Ukraine as a basis for the digital economy emergence, as well as the processes of diffusion of innovations that provide its formation. The indicators of global ICT costs and the global software development market of services are considered; their dynamics is shown. The indicators that characterize the activation of the processes of diffusion of innovations in the ICT field in the world are analyzed. An integrated scientific and methodological approach is proposed that combines structural and institutional analysis, parametric estimates of statistical data, and it should be an improvement of the methodology of national digital ecosystem research. The step-by-step analysis of parameters of diffusion of innovations in the ICT sector is characterized. The main problems and limitations of the development of diffusion of innovations in the ICT sector are identified. An analysis of the experience of Ukrainian startups that have succeeded in the global market, as well as promising startups that are close to it was conducted in order to develop solutions to ensure the development of diffusion of innovations in the ICT sector in Ukraine. The projects and companies of the Noosphere group are considered in order to present the experience of providing of diffusion of innovations. The methods used by Noosphere companies and projects to obtain and promote technologies are studied in detail. New scientific factors for the diffusion of innovations based on the study of this experience have been identified. The cluster-classification analysis of branches of economy and regions of Ukraine was conducted. The key indicators in determining the positions of industries and regions in the overall gradation are highlighted. A parametric analysis of the obtained results was conducted; a large digital divide between industries and regions of Ukraine was substantiated. It was shown that the obtained results form a parametric map of the digital economy management by industries and regions, as well as a map of diffusion of innovations. It is analyzed that the digital divide reduction due to the interregional diffusion of innovations requires mechanisms of interregional cooperation, collaboration between science and industry (business), technological platforms; demonstration events conducting (at the special agencies level), national projects. A scheme of state support for technology transfer has been developed based on foreign experience; it covers the entire cycle of innovation creation within the framework of imitation.

Designing a Theoretical Integration Framework for Mobile Learning

<br /><table class="data" width="100%"><tbody><tr valign="top"><td class="value"><p>New technologies are rapidly changing mobile learning and making it difficult to control. In addition to educational factors and learning content, a modern mobile learning system must take into account the technical and personal aspects of learning, the devices and aspects related to its evolution and interoperability. Teaching on the other hand has also evolved involving more flexibility in tasks and learning stages, thus using modern technologies that offer more alternatives now. In addition, such tasks may be specific to the learning content as well as the learning context or furthermore the learner's environment.</p><p>Traditionally, mobile platform design relies on the skills of a mobile developer whose knowledge allows him to design mobile applications that are useful to users. But with mobile learning, the design phase involves more than just mobile development skills. For example, if you are designing a platform for practical work, the instructors responsible for the training should be involved. However, the empirical results show that educators do not integrate technology effectively into their curricula. To enable these instructors to develop mobile learning platforms, it is important to facilitate their integration through a theoretical model that will take into account all the ingredients necessary to complete this learning and to balance them in order to ensure its efficiency. In this study authors used a thematic synthesis methodology to present a framework for mobile devices integration in learning. They focused on three models that they think are the most cited in the field of ICT (information and communication technologies) integration in learning.</p><p>The five-axis framework consists of enriching the TPACK framework(Technological Pedagogical Content Knowledge model in order to more precisely address mobile learning by covering the following parts: pedagogy, content, mobile technology, learning environment and learner’s profile. It describes relatively in depth the various factors involved as well as the effective interconnection to be ensured to achieve an optimal and efficient integration of m-learning. Balancing those five parts will be a matter of plural reflection when designing or consulting on a mobile learning platform.</p></td></tr></tbody></table>

An assessment of impact of information and communication technology in enterprızes of Korça region

Ever-evolving and increasingly powerful Information and Communication Technologies (ICTs) have fundamentally changed the nature of global relationships, sources of competitive advantage and opportunities for economic and social development. ICTs have greatly increased the impact on every area of human life. Technologies such as the Internet, personal computers and wireless have turned the globe into a network of individuals, businesses, governments, and ever-growing schools who communicate and interact with one another. Without doubt ICTs plays a strategic role in managing organizations. This paper presents a part of the current state of ICTs for enterprises by establishing comparative bases for further studies in this field. It also helps academic institutions to evaluate and identify factors, as well as the specific role and weight of these factors have in the process of developing ICTs towards a developed economy and society in the context of digital Albania. It is presented as a scientific analyse, accomplished, detailed and expressed in percentage and graphical analysis of a number of very important data sets of enterprises in their full form, to unlock developments in the field of ICTs in our country, including specific ones based on concrete data. This study tends to study the extent to which these but have involved ICTs and what impact these technologies have in the daily work of these organizations in part of Albania (Korca Region)and brings its contribution as a perspective of literature, experience and international studies, the level of development of our country regarding the assessment of electronic readiness of business organizations.

Sustainable Development through Gender Equality – A Case of Higher Education of Data Scientists

Information and Communication Technology (ICT) sector in Serbia is fast growing and in constant high demand for qualified workforce. In order to continuously fulfil the demand, the National strategy for gender equality defined as one of the actions, requalification of the unemployed women for different ICT profiles. Investing in education is the policy of creating human capital that influences the overall development of the society. Women empowerment through education is recognized as one of the prerequisite for sustainable ICT workforce generation. Data science represents particularly important field of ICT which is still in its development phase in Serbia. All industries with transaction-based processes and industries that use connected or mobile devices or similar, which generate high volumes of data on a daily bases can benefit from application of data science in terms of increased profits and ROI. While developing data science in Serbia and during the peak of productivity in the overall ICT sector, it is important to acknowledge the lack of women in technology, why that is detrimental to progression, and to take intentional actions to overcome this issue. This paper addresses these issues and points to the large gender gap in ICT higher education which consequently shapes the ICT labor market and the workplace. In the paper we give an overview of the state of the art and perspective actions in the domain of higher education of female data scientists in Serbia, and highlight the opportunities for further improvements.

Niveles de desarrollo de la Competencia Digital Docente: una mirada a marcos recientes del ámbito internacional

El desarrollo de la competencia digital docente es una meta educativa que ha sido reconocida en el ámbito de la política educativa a partir de marcos y modelos de alcance internacional. La presente comunicación aborda tres marcos de competencia digital docente (CDD) que fueron publicados entre 2016 y 2017. El objetivo es analizar los aportes de dichos marcos a la comprensión del desarrollo de la CDD, como parte del debate conceptual sobre esta competencia. El método seguido constó de una primera fase de revisión documental, y después se prosiguió con el análisis de contenido de enfoque cualitativo, descriptivo y comparativo. Dos fueron las variables de estudio: niveles de competencia y aspectos para favorecer su desarrollo. En cuanto a los hallazgos de la primera variable, los marcos presentaron tres sentidos de profundización de la CDD: la creación de ambientes de aprendizaje, la mejora de la práctica educativa, y la difusión de experiencias de aprovechamiento de las Tecnologías de Información y Comunicación (TIC). Los aspectos que favorecen la profundización de la CDD son: la reflexión, la experiencia continuada, la colaboración y la participación del profesorado en el ámbito de la educación y las TIC. Finalmente, se indican varios desafíos del enfoque de los marcos y de su puesta en práctica, así como cuestiones críticas del apoyo institucional a los docentes a fin de promover el desarrollo de la CDD.

Self-Directed Learning as a Practice of Workplace Learning: Interpretative Repertoires of Self-Directed Learning in ICT Work

Changing technologies and competition in the field of information and communication technology (ICT) are challenging the learning of individual workers and teams alongside and through work. Organisations call for employees’ autonomy and self-directedness executed by agile operations and low hierarchies, where learning is also increasingly the responsibility of the individuals and teams themselves and occurs in practice without strong control of the organisation. Therefore, the multidimensional concept of self-directed learning becomes essential in the context of learning at work. In this study, we examine how employees in the ICT sector describe self-directed learning practices in the context of workplace learning. Our data consist of interviews with ICT employees in two organisations, which undergo an applied discourse analysis. The workers talked about self-directed learning as an obliged, creativity-enhanced as well as flexible and fast-paced practice. Self-directed learning was also described as a practice tied to work itself. The paper concludes with a discussion on how these partly conflicting discourses about self-directed learning practice in work could be considered in practices related to enhancing such learning in the ICT field. Suggestions for future investigations are also presented.

ICT Intentions and Digital Abilities of Future Labor Market Entrants in Finland

Daily lives of citizens in current societies have changed with the spread of digital technologies, online services, and digital communication. Alongside this, the information and communication technology (ICT) labor force is expected to grow massively over the next years, requiring increased number of applicants for digital education and sufficient digital skills from every labor market entrant. This study examines the digital abilities of Finnish upper secondary school students (N = 3206) and the students’ intentions to study/work in the ICT field in the future. The results highlight a dissonance between the growth expectations and the popularity of the ICT field among young Finns. The students’ future intentions are also strongly gendered; for about 9% of males, but only about 1% of females in secondary education are planning to apply in the ICT field in the future. The students’ ICT intentions were predicted most strongly by being a male and possessing strong technical abilities

The birth of an ICT project alliance

PurposeICT projects, especially in the public sector, can have a substantial impact on society but are challenging due to organizational and technological complexities and uncertainties. Collaborative and cooperative project delivery models, namely, the project alliance method, can mitigate such challenges, but, thus far, have not been utilized in information and communication technology (ICT) projects. The purpose of this paper is to explore and understand the cross-field transfer process through which the project alliance model was applied to the ICT field from the construction sector.Design/methodology/approachAn inductive case study of the ICT project alliance early stages was performed. Data were collected from the first known ICT alliance project, conducted in the context of the Finnish public sector digitalization.FindingsThe findings show how the activities of institutional entrepreneurs impact the cross-field transfer process during the ICT project alliance’s early stages. Furthermore, the results illustrate the characteristics of an ICT project alliance and compare those with more traditional project alliances.Originality/valueThe topic and results of the study are original and contribute to institutional research by identifying and studying the micro-level processes associated with the cross-field transfer process. The study also builds an initial understanding of a new method of organizing ICT projects and contributes to the project alliance literature. The managerial implications of the findings allow project practitioners to understand the emerging characteristics of an ICT project alliance, and enable managers in the ICT field to adjust and prepare their own organizations and processes for the application of the project alliance model.

ВИКОРИСТАННЯ ІНФОРМАЦІЙНО-КОМУНІКАЦІЙНИХ ТЕХНОЛОГІЙ ДЛЯ ФОРМУВАННЯ НАУКОВО-ДОСЛІДНИЦЬКОЇ КОМПЕТЕНТНОСТІ МАЙБУТНІХ ДОКТОРІВ ФІЛОСОФІЇ

The article deals with the problem of the information and communication technologies (ICT) use for the scientific and research competency formation of the future doctors of philosophy (PhD) in specialty 011 "Educational, pedagogical sciences", specialization "Theory and teaching methods: Germanic / Romance languages". The analysis of approaches to the definition of the scientific research competency content and structure has been carried out. The research oriented general and special competencies set needed to the PhD in methodology of teaching foreign languages and cultures, which are formed mainly in the process of studying the academic disciplines "Methodology and the scientific research technologies in the methods of teaching foreign languages and cultures" and "Information technologies in scientific research practice" has been specified. It has also been determined that there is a certain difficulty in finding the optimal way of transferring knowledge from the field of ICT to the future PhD professionally oriented practical activity, which requires a well-grounded selection of cloud, multimedia, projection, information search, analytical research technologies and computer-based tools as a purpose of their study, and further use by postgraduate students at all stages of the dissertation preparation (design, information search, analytical-modeling, experimental-research, narrative, practical). The examples of the postgraduate students use of the Web-sites, blogs, Wiki, cloud services for data storage, scientific search systems, Smart-technologies, the Internet information resources, educational electronic editions and video services in the process of self-preparation for interactive lectures and practical classes in the discipline "Methodology and the scientific research technologies in the methods of teaching foreign languages and cultures" have been given.

Readiness of Universities for 21st Century Digital Economies: Case of Selected Lecturers from Universities in Buffalo City Metropolitan in Eastern Cape Province South Africa

NOTE: THIS ARTICLE WAS PUBLISHED WITH THE INFORMING SCIENCE INSTITUTE. Aim/Purpose...................................................................................................................................................................................................... The purpose of this study is to expand the knowledge base on factors likely to impede implementation and adoption of web-based learning management systems to blend with traditional methods of lecturing in universities to cater for the next generation of learners in Africa and Eastern Cape Province South Africa in particular. Background........................................................................................................................................................................................................ The shift from the industrial economies to 21st century digital and knowledge-based economies, fueled by rapid Information and Communication Technologies (ICTs) such as Internet, YouTube, Chartrooms, Skype, Social media networks and its introduction to the educational system not only resulted in a new teaching approach globally but also paved way to usher in new generation of learners (anytime, anywhere learners) in the higher education system. Despite the fact that universities and other institutions of higher education in developed countries and some Africa countries have since recognized that the 21st century global digital and knowledge-based economies evolution has ushered in the next generation of learners, and as a result have taken the necessary steps to blend the traditional method of lecturing in higher education with web-based learning management systems in order to accommodate these learners. However, in Africa not much research have been done on the readiness of higher education institutions in terms of blending web-based learning management systems with the traditional method of lecturing to cater for the next generation of learners. Methodology....................................................................................................................................................................................................... Quantitative and two non-probability sampling methods, namely, quota and purposive sampling was used to investigate the technological skills of selected lecturers from universities within Buffalo City Metropolitan as one of the core component to check the readiness of their faculty for the next generation of learners. Contribution........................................................................................................................................................................................................ This research will add to the growing knowledge about the blending of web-based learning management with the traditional style of lecturing in higher education in the 21st century digital economies. Findings.............................................................................................................................................................................................................. The results indicated that the participating lecturers need to be trained and sup-ported in the skills of using of the ICTs and computer programs applicable to enhance web-based learning in teaching and learning environment in higher education in order to cater for the next generation of learners associated with the 21st century digital economies. Recommendations for Practitioners................................................................................................................................................................. Much as there is a need for increased in investment in infrastructure within higher education institutions to support teaching and learning, continuous sup-port and training for academics to be technologically literate and also be abreast on rapidly evolving field of ICTs is paramount as it can expedite the teaching and learning process in higher education. Recommendation for Researchers................................................................................................................................................................... There is the need to explore in depth the other two components suggested by Mishra and Koehler (2007) which can serve as barriers for successfully integration of technology into teaching and learning by locus of knowledge. Impact on Society............................................................................................................................................................................................... The research will assist stakeholders, policy makers and agencies tasked with transforming institutions of higher learning to identify the barriers likely to hinder transformation efforts and address them accordingly. Future Research................................................................................................................................................................................................. Conducting research on technological skills of students are critical in this context.

Analysis of the Factors Affecting the Choice of Information Systems by Economic Subjects of Russian Federation

The paper shows the relevance of studying the factors taken into account when choosing automation tools and information systems by enterprises of different activities in different regions of Russia. The growing pace of technological change requires a balanced development of information technology in different regions in order to maintain the flexibility of the entire system and ensure the economic security of the country. The choice of information systems in the public and private sectors of the economy is different. The presence of significant geographical disproportions in the distribution of costs for information technology in the regions of Russia is revealed. Classification of the factors influencing the decision-making on the choice of information systems is carried out. The necessary conditions for the creation and successful development of information technology centers have been identified; those conditions include the availability of free resources for electricity generation, a developed research and educational center and the human resources potential of the territory in the field of ICT (Information and Communication Technologies). Partially identified imbalances are associated with the multistructural nature of the Russian economy and with territorial expanse; they are objective in nature and are subject to adjustment. The expediency of creation of interregional system involving cooperation ties with the purpose to develop information technology centers in different regions of Russia is shown.

ANALISIS DAN PERANCANGAN E-GOVERMENT DALAM TRANSPARANSI SISTEM PEMERINTAHAN DESA (Studi Kasus : Desa Tenjo Layar dan Desa Tanjung Sari Majalengka)

Fast, accurate and accurate information needs to be one of the basic development of information and communication technology. The type of service and support in the field of information and communication technology (ICT) on governance is a strategic part in ensuring the improvement of service quality and support in applying e-Government to Village Governance. Village Governance and clean, transparent public services are challenges that the village government must answer in performing its functions as a public servant. With infrastructure facilities in the field of ICT already available in the village and administrative issues that need to get serious attention, thereby encouraging Researchers to utilize existing ICT infrastructure by analyzing and designing e-government applications that suit the needs of the village and in accordance with the Village Law article 4 letter f which reads to improve public services for the villagers to accelerate the realization of general welfare, and article 7 paragraph 3 letter c which reads accelerate the improvement of public service quality. Based on the above study, the public service and e-Government support provided by the Village Government through the application of information and communication technology is the focus of the researcher in this research, with the aim of improving the service to the village community and improving the performance of village government apparatus, for the analysis and design of e- government Researchers are based on policies and National Strategy e-Government development is done in several stages namely, Level 1 - Preparation, which is making the website as a medium of information and communication at each institution. Level 2 - Maturation, which is the creation of an interactive public information web portal. Level 3 - Stabilization, which is the creation of a web portal that is a public service electronic transaction. Level 4 - Utilization, ie application creation for Government to Government (G2G), Government to Business (G2B), Government to Consumers / community (G2C) services. Kata Kunci : Service, ICT, e-Government, SDLC

The Social Media Usage and its Impact on the Innovative Behavior: The Mediator Role of Information Technology: A Field Study in the Information and Communication Technology Organizations in Jordan

This study aimed to shed the light on the role of Social Media usage in the innovative behavior through the recent information technology (IT) in the organizations specialized in the information and communication technology (ICT) field. The study population consisted of the ICT organizations operating in Jordan as affiliated with the Information and Communication Technology Association (INTAJ) amounting to 161 organization. The analysis unit consisted of the managers in the top and middle level. The study relied on the simple random sample; and it reached a number of conclusions the most important of which is that the perceptions by respondents of the independent variable Social Media Usage were medium; and the same applies to all its dimensions. 
 
 The dependent variable Innovative Behavior was also medium, as well as all its dimensions. As for the mediator variable IT, the respondents' perceptions were high, along with all its dimensions. The study indicated that there is a statistically significant impact for the Social Media usage with its component on the innovative behavior. Also, it was found that a statistically significant impact for the Social Media usage with its component on the innovative behavior through the IT in the organizations operating in the ICT field in Jordan. These conclusions indicated that there is an opportunity for the ICT organizations to promote its innovative behavior through the Social Media usage. Based on the reached conclusions, the study concluded a set of recommendations the most important of which is that the awareness should be increased with respect to the capacities that are available due to the use of the Social Media as well as the advantages that can be utilized by the ICT organizations in Jordan through this use; the organization should well utilize the Social Media usage especially the Groups and Sharing by taking the necessary decision that lead to the activation of the Social Media role in the various phases of the innovative behavior; and the need for the organizations to direct the use of Social Media through the dissemination of a culture of innovation based on the use of Social Media.

An analysis of IP management strategies of ICT companies based on patent filings

The number of patents being filed around the globe in the field of information andcommunication technologies is increasing each year. Patents are seen as strategic assets forcompanies as they provide a competitive advantage and at the same time ensure freedom tooperate and form a basis for new alliances. However, they can also be viewed as restrictions andmarket barriers for new entrants who need to build their own intellectual property rightsportfolio, which in turn would give them credibility in the market. There is a need, therefore, tolearn from the world leaders who have aligned their business strategies with intellectualproperty strategies and have succeeded. As no publication or public disclosure about intellectualproperty strategy has been made by any of the companies, the only way to understandintellectual property strategy is to look at patent filings, analyze them and, based on the trends,deduce strategy. This paper tries to identify the intellectual property strategies of five US andIndian IT companies by analyzing their patents.

The challenges and opportunities of ICT in WIL

PurposeProgrammes and courses integrating learning and work, captured generally in this paper as work integrated learning (WIL), usually provide flexible and innovative learning opportunities. In a digital age, information and communication technologies (ICTs) can be vital in delivering and enhancing such hybrid forms of WIL. The purpose of this paper is to explore the correlation and trajectory of ICT use among priests in the Church of England in the various forms of WIL.Design/methodology/approachThe case study explores ICT use among a sample of Church of England priests by examining initially their use of virtual learning environments (VLEs) such as Blackboard and Moodle in work-based learning (WBL); and assessing the trajectory and correlation to work-related learning (WRL) through their use of social networking/engagement tools such as Facebook and Twitter in continuing professional development courses (CPD). The correlation and trajectory is provided through a document analysis of VLE access and a survey questionnaire.FindingsPriests in WBL and priests engaged in WRL (i.e. CPD courses) revealed a correlation in the lack of ICT pervasiveness. With only a minority of priests engaging in further higher education (HE), the familiarity and use of ICT such as VLE platforms stagnated or declined. Correlated with social networking/engagement, priests overwhelmingly cited the “lack of time” as a reason not to engage with social media, however, ICT reluctance caused by fear was the trajectory resulting in a further lack of “ICT pervasiveness”.Research limitations/implicationsWhile results may be generalisable among Church of England priests and other faith communities internationally, due to its unique and distinctive parameters, it is not generalisable to the general mature student adult education population.Practical implicationsThe case study highlighted that continued intentional familiarisation and use of ICT within the various forms of WIL programmes and courses among “non-digital natives” would enhance learning. Such learning in WIL would be beneficial for HE programmes addressing e-readiness as a priority.Social implicationsSpecific to the sample case study, considering the importance of community engagement and WIL, this study highlights the challenges and changes required for improved social capital within the field of ICT and adult education.Originality/valueNo studies have considered the training and education of priests as a WIL case study of ICT “pervasiveness” and self-efficacy.

Gap analysis of current and desired states of entrepreneurship development components in the field of ICTs in Iran

At present, Information and Communication Technologies (ICTs) have led to many developments in all social activities including entrepreneurship, and this is regarded as a major modern entrepreneurship instrument; though, this industry is still immature in Iran, it causes challenges in the field of entrepreneurship development. This study aimed at evaluating the current and desired states of entrepreneurship development components in the field of ICTs. In this regard, factors relevant to the entrepreneurship development towards ICTs were identified in eight major areas, and the gap between current and the desired states was then measured. The statistical population in this study (N = 47) consisted of ICTs experts, professionals and managers who had some experience in entrepreneurship in the field of ICTs. Data collecting was done through a questionnaire. The results showed that there was a significant difference between the current and the desired states of eight entrepreneurship development components towards ICTs; Meanwhile, the greatest gaps were observed for the following components respectively: ‘Development of Small and Medium-sized Enterprises (SMEs)’, ‘support, technical and managerial services’ and ’supporting entrepreneurship’ in the field of ICTs. On the other hand, the minimum gap was reported for ‘infrastructure development’, indication of the better state of this component than other entrepreneurship development components in the field of ICTs.

ICT AND CSR in the Lebanese banking sector, towards a regain of stakeholders' trust: the case of Bank Audi

Recent innovative developments in banking activities are not without consequences on the corporate social responsibility (CSR). The CSR approach in the banking sector is subject to a reflection (Cheynel, 2010), where the company must assert its stakeholders, the social fabric and the natural environment. Based on the stakeholder theory, the aim of this research is to study CSR as a source of value for the banking sector. Using a qualitative approach, our research highlights the complexity of this concept with the pioneer of the banking sector in Lebanon, "Bank Audi S.A.L.". This paper proposes to study the CSR initiatives, while focusing on information and communication technologies (ICT) contributions in integrating CSR within this very innovative bank in the field of ICT, in order to promote a regain of trust with its stakeholders.

Driving factors of Serbian competitiveness: Digital economy and ICT

One of the major challenges for policymakers in Serbia is to improve the competitiveness of the Serbian economy. Universally applicable solution to this problem does not exist, but there are certain segments which can be a significant driver of improving the effectiveness and productivity of the economy by implementing diverse possibilities offered by the digital economy. A critical factor in the development of digital economy is the sector of information and communication technology (ICT), which has the potential to extremely improve the competitiveness of Serbia and start production towards modern business processes, but also contribute to a notable synergistic effect in terms of the competitiveness of micro-enterprises. Accordingly, the aim of this paper is to highlight the importance of information and communication technologies (ICT) as a factor for competitiveness and development of the digital economy, to analyze the application of ICT in the economy of Serbia, to highlight the benefits of development and acceptance of new solutions in the field of ICT, to create recommendations that would contribute to improving the business environment in the ICT field, and consequently of the digital economy as a whole.

ICT AND CSR in the Lebanese banking sector, towards a regain of stakeholders trust: the case of Bank Audi

Recent innovative developments in banking activities are not without consequences on the corporate social responsibility (CSR). The CSR approach in the banking sector is subject to a reflection (Cheynel, 2010), where the company must assert its stakeholders, the social fabric and the natural environment. Based on the stakeholder theory, the aim of this research is to study CSR as a source of value for the banking sector. Using a qualitative approach, our research highlights the complexity of this concept with the pioneer of the banking sector in Lebanon, Bank Audi S.A.L.. This paper proposes to study the CSR initiatives, while focusing on information and communication technologies (ICT) contributions in integrating CSR within this very innovative bank in the field of ICT, in order to promote a regain of trust with its stakeholders.