Abstract
Changing technologies and competition in the field of information and communication technology (ICT) are challenging the learning of individual workers and teams alongside and through work. Organisations call for employees’ autonomy and self-directedness executed by agile operations and low hierarchies, where learning is also increasingly the responsibility of the individuals and teams themselves and occurs in practice without strong control of the organisation. Therefore, the multidimensional concept of self-directed learning becomes essential in the context of learning at work. In this study, we examine how employees in the ICT sector describe self-directed learning practices in the context of workplace learning. Our data consist of interviews with ICT employees in two organisations, which undergo an applied discourse analysis. The workers talked about self-directed learning as an obliged, creativity-enhanced as well as flexible and fast-paced practice. Self-directed learning was also described as a practice tied to work itself. The paper concludes with a discussion on how these partly conflicting discourses about self-directed learning practice in work could be considered in practices related to enhancing such learning in the ICT field. Suggestions for future investigations are also presented.
Highlights
Technological changes in the field of information and communication technology (ICT) are challenging workers to continuously learn and develop professionally
The analysis focused on the use of speech and language and on how the interviewees constructed the reality of self-directed learning (SDL) in the context of workplace learning in ICT organisations
We found four interpretative repertoires the interviewees used when talking about SDL practice in the context of workplace learning
Summary
Technological changes in the field of information and communication technology (ICT) are challenging workers to continuously learn and develop professionally Technological changes in the field of information and communication technology (ICT) are challenging workers to continuously learn and develop professionally (Ha. 2008). According to the study of Yeo (2008), 80% of learning at work occurs informally and is self-directed in nature. Responsibility to learn lies on the individual or teams themselves. Workplace learning does mean formal training, but it should carry a focus on the activities in the work (Billett 2014), where learning has shown to be practice based, work related and self-directed. Studies have shown that learning embedded in work practices can improve both individual employees’, teams’ and organisations’ competitiveness and is an important means for continuing competence development (Manuti et al 2015)
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