Enterprise Resource Planning Technology Research Articles

Optimization of Banyuwangi Festival Management through ERP-Tourism Using Dashboard

Tourism is an economic sector that has an important role in regional economic growth, including in Banyuwangi Regency. Banyuwangi Festival, as one of the main attractions, faces various challenges in its management, ranging from event coordination to performance monitoring. This research aims to optimize the management of Banyuwangi Festival through the implementation of Enterprise Resource Planning (ERP)-Tourism supported by the use of interactive dashboards. This research utilizes the Rapid Application Development (RAD) method, which involves various stakeholders in the system development process. The research findings show that the implementation of ERP-Tourism and interactive dashboards is able to improve the efficiency, effectiveness, and quality of festival management. The theoretical implications of this research include the development of literature related to the use of ERP technology in the tourism sector and its contribution to event management. Practically, the results of this study can be used as a guide for festival managers in improving the quality and efficiency of their events. Recommendations for future research include expanding the application of the ERP-Tourism system to other tourism events in Banyuwangi and other regions, as well as further developing dashboard features to meet the specific needs of different types of events. Thus, it is expected that this system can provide wider and sustainable benefits to the tourism sector and regional economy

Increasing the efficiency of inventory management in the field of trade based on integrated BI and ERP technologies

The article explores the possibilities of improving the efficiency of inventory management in the trade sector by integrating business intelligence (BI) and enterprise resource planning (ERP) technologies. The article considers a model of combination of these technologies, systemises their advantages and limitations related to determination of economic efficiency of such integration on the basis of analysis of practical cases in three aspects related to information technology, economics and management. The study uses the methods of systematisation, analysis, synthesis, grouping, integrated ABC-XYZ analysis and case analysis. Further research is aimed at generalising practical cases in order to determine the prospects for the introduction of integrated technologies in the activities of trade enterprises. Particular attention is paid to optimising inventory management and increasing productivity through the use of business analysis tools and automation of operational planning and accounting processes. The practical value of the study lies in developing ways to rationalise inventory management, which will allow companies to formulate a procurement plan; plan an appropriate budget of income and expenses to avoid unforeseen costs and insolvency crises; improve cost management processes by drawing attention to the goods that account for the largest share of costs, as well as those characterised by high unpredictability of demand. This information is important for internal financial accounting, budgeting, operational and strategic planning.

A Systematic Literature Review of ERP and RFID Implementation in Supply Chain Management

Abstract The integration of Enterprise Resource Planning (ERP) and Radio Frequency Identification (RFID) in Supply Chain Management (SCM) significantly enhances supply chain efficiency and effectiveness. ERP systems enable companies to optimize inventory and production management, while RFID technology facilitates precise tracking of products and raw materials, thereby improving production process efficiency. This research aims to systematically review the existing literature on implementing ERP and RFID technologies in SCM and their interconnected roles. Utilizing the Systematic Literature Review (SLR) methodology, the study highlights the crucial impact of ERP and RFID on supply chain performance efficiency. The findings indicate that ERP implementation in SCM offers numerous benefits, which is vital in boosting company efficiency, effectiveness, and overall performance. Additionally, integrating ERP and RFID with technologies like blockchain and cloud computing can further optimize supply chain management processes, providing even greater advantages.

Implementation of Enterprise Resource Planning (ERP) Based Information System Using Odoo Software

Management and good data management is something that is very important for the continuity of a company. With management in a company, it is expected that all actions or activities carried out will run well and be controlled. The research focused on the use of an Enterprise Resource Planning (ERP) Based Information System using the odoo software used in the Purchasing & Materials department or more specifically known as PPIC. The purpose of this research is to find out how the use of ERP technology can facilitate coordination and communication between users so as to produce fast decision making. The implementation of this information system is expected to be one of the solutions in overcoming the problems that exist at PT Longvin Indonesia, especially the PPIC department.

Assessment of the Role of Enterprise Resource Planning (ERP) Implementation on Machakos University’s User Performance

Enterprise resource planning (ERP) systems occupy one of the largest and most important areas of information systems implementation in organisations in the world today. This study assessed the role of ERP implementation on Machakos University’s user performance. This study determined the relationship between enterprise resource planning system technology utilisation and user performance, system quality and user performance, and information quality and user performance. This study focused on user performance as compared to most studies that look into performance at the organisational level. The study made use of ICT models of adoption as its guidance. The implementation aspect was viewed from three perspectives, which include system technology utilisation, information quality, and finally, the system quality of the ERP system. Each aspect was analysed, and its effect on ERP system users was established in part and discussed. Data collection involved the use of questionnaires regarding the user performance of the ERP. Pearson’s correlation analysis was the statistical tool analyse the quantitative data. Microsoft Excel was used to capture data and transferred later into SPSS for detailed analysis, while descriptive statistics was used to help understand the characteristics of the study population. Computations from quantitative analysis pointed out respectively that Pearson’s correlation coefficient of technology utilisation = 0.686, system quality = 0.682, information quality = 0.757 and user performance (P-Value = 0.000) under the mediation of technology acceptance. This affirmed that for an ERP system, technology utilisation, system quality, information quality, respectively, and user performance have a statistically significant linear relationship (p < .05). Results also indicated that the magnitude or strength of the association is a strong one for each one of them since each of the aspects had its results within the range (.5 < | r | <.9). Characteristics of adopted technology, if well integrated together with the user tasks and abilities, and then coupled with appropriate system quality and information quality, resulted in enhanced user performance of an institution and by recommendation, such should form the backbone of an ERP as entails its design and implementation

Digital collaboration within the supply chain: unlocking the hidden lean potential

Collaboration in a supply chain plays an important role for manufacturing companies that are simultaneously implementing lean and running enterprise resource planning (ERP) systems. This research aims to discover whether the usage of ERP at a supply chain level can boost internal hidden lean potential. Empirical data were obtained from three manufacturing cases in Sweden. The results show that ERP technology usage has a significant impact on discovering hidden lean potential of three types: unlocked hidden lean potential in an unconnected ERP system, unlocked hidden lean potential in a connected ERP system, and unlocked hidden lean potential in a shared ERP system. The findings indicate manufacturers should devote more effort to ensuring active usage of ERP systems internally as well as externally with their customers and suppliers. The transparency and collaboration provided by an ERP system will help these companies become leaner.

Factors Affecting Intention to Adopt Cloud-Based ERP from a Comprehensive Approach

To enhance the sustainability of business operations, enterprises have interests in enterprise resource planning (ERP) transitions from an existing on-premise method to a cloud-based system. This study conducts a comprehensive analysis using the technology-organization-environment, diffusion of innovation, and the model of innovation resistance frameworks. The empirical analysis shows that the factors of organizational culture, regulatory environment, relative advantage, trialability, and vendor lock-in all had a significant influence on the intention to adopt cloud-based ERP, while information and communications technology skill, complexity, observability, data security, and customization had no significant influence on the intention to adopt cloud-based ERP. This study’s findings provide meaningful guidance for companies that want to adopt cloud-based ERP, governments that support enterprise digitalization, and vendors who sell cloud-based ERP systems.

An exploration of sales forecasting: sales manager and salesperson perspectives

An important component of making critical decisions is the ability to accurately predict future performance. This is essential for the sales function of a business, as so many factors hinge on the sales forecast. Accordingly, quantitative data should build projections based on sound data analysis. This study identifies how sales professionals (both sales managers and salespeople) are achieving this, given modern-day tools that are available, as well as the resulting impacts. In addition to some demographics, the study examines the perceptions concerning several forecasting sales force automation components, specifically enterprise resource planning (ERP), and customer relationship management (CRM) software. These perceptions have tremendous impacts on the ability to integrate new state-of-the-art predictive analytic tools to help in the allocation of such resources as time, money, and talent. Perceptions indicate a need to better understand how to integrate the power of CRM, ERP, and other technologies to take advantage of the opportunities provided by such tools. Sales professionals, both salespeople and sales managers, need to harness the capabilities of these new analytical tools to improve corporate metrics and outcomes.

ERP systems and data security

Enterprise Resource Planning (ERP) integrates all business processes in the organization. Therefore, data security is the main point of security in ERP systems. Most of the biggest ERP developers have already implemented specialized hardware and software security solutions. New ITC technologies – cloud computing, IoT, blockchain are opportunities to make the ERP highly integrated, more intelligent, more flexible, cloud based. The fast growing of the e-business is making ERP systems more open and new decisions are needed to be granted information security. This paper introduces ERP technology regarding the data security point of view. New security solutions for ERP systems are present.

Assessing the impact of enterprise resource planning on decision-making quality

Purpose An enterprise resource planning (ERP) system is commonly used for automating operational processes and enhancing their efficiency inside a company. In the recent years, the increasing development of ERP technologies has increased their impacts on decision-making. Such impact can no longer be underestimated. The purpose of this study was to evaluate the impacts of ERP systems on the improvement of decision-making quality inside large Moroccan companies. Design/methodology/approach Based on the DeLone and McLean information systems success model and by adopting a quantitative approach, survey data were collected through questionnaires. The established questionnaires were distributed to 104 decision-makers who use ERP systems. To test the developed research model, structural equation modeling based on the partial least squares method was used. Findings The findings of the present investigation showed that information and system quality had a positive impact on the overall user’s experience with the ERP system, whereas service quality had a negative impact on it. This influenced the quality of decision-making. The results also showed that the model used has sufficient and adequate convergent and discriminant validities, as well as sufficient reliability. Originality/value To the best of authors’ knowledge, this is the first empirical study that evaluates the effect of ERP systems on improving the quality of decision-making in Morocco. The results provide interesting theoretical and managerial implications.

Electronic data interchange and enterprise resource planning technology in supply chain contracts

We examine a model of supply chain contracting with a purchaser that desires to acquire as much of a product as possible at as low a price as possible. The supplier in our model has private information about its limited capacity. We compare two models of information. In the first, the supplier observes capacity and reports the capacity to the purchaser in exchange for a purchase commitment. We designate this contract as the “Supply Chain” contract. In the second, the purchaser is directly linked to the supplier’s ERP system using Electronic Data Interchange (EDI). This linkage avoids information asymmetry. We refer to this contract as the“Full Information” contract. While the Full Information contract is economically more efficient, the supplier would be reticent to agree to this contract. We propose a third contract, which we call the “Hybrid” contract, that awards the purchaser the efficiency gains available in the Full Information contract, but which provides the supplier the same profits as in the Supply Chain contract. The purchaser, however, would still prefer the Full Information contract to the Hybrid contract. We then add an additional dimension to the problem by allowing the supplier to invest in capacity. We find that due to the increased investment under the Hybrid contract, the purchaser may actually prefer the Hybrid contract to the Full Information contract-as long as the information asymmetry is not too great.

DIGITAL LITERACY AND ERP TECHNOLOGY ADOPTION IN BOSNIA AND HERZEGOVINA

Even though the Enterprise Resource Planning (ERP) technologies have been significantly addressed in managerial literature, few studies investigated the effects of digital literacy. This study aims to explore the relationship between digital literacy and ERP technology adoption in Bosnia and Herzegovina (BiH), as well as the mediating effects of business innovativeness within that relationship. A valid and reliable structured survey has been prepared and delivered to companies in BiH which use ERP technologies. Based on the recent literature, first order structural equation model has been proposed and tested. The empirical data was based on 82 questionnaire responses from companies in BiH which use ERP technologies. Once the data has been collected, factory data analysis has been performed to purify scales through items' loadings and Cronbach's Alpha values. The resultant scales have been tested for convergent validity through partial least-square path modelling using Smart PLS 3 software. The results indicated that effects of digital literacy on actual system use are significant and positive, and that business innovativeness partially mediates the relationship.

Enterprise Resource Planning (ERP) Systems in Higher Education: A Deeper Look at Their Failures and the Way Forward

ERP systems are the life blood of institutions of higher education but however they require substantial investments to implement. Many institutions of higher education are not deriving the expected benefits from the ERP implementation due to ERP failures. The aim of the study was to critically examine the causes of ERP failures in higher education from the primary studies. The study used thematic synthesis to generate new concepts from the primary studies. The results that came from the inductive analysis were that the ERP technology is failing to be integrated in higher education; stakeholders requirements are not considered in ERP systems development and the productivity of the stakeholders are not being enhanced by the ERP systems. The study made the recommendation that there is need to identify critical stakeholders to be involved in requirements engineering to preclude ERP failures.

Work transformation following the implementation of an ERP system

Purpose The purpose of this study is to introduce the Human Resources (HR) module of the SAP suite in the Italian branch of a leading multinational pharmaceutical company. This study can be re-conducted within the interpretive tradition of information technology studies focusing on the attempt to understand and describe how software users in the HR department interpreted the enterprise resource planning (ERP) technology, how they changed their work practices and the changes that occurred in organizational discourses and meanings alongside the process. Design/methodology/approach The case study/intervention took start with the impulse of the Italian HR department manager, who was struck by the way that the ERP system technology implementation was affecting work life of the employees in the department. This research/intervention used interviews, focus groups and internal documents as sources of data. The authors conducted and analyzed 20 narrative interviews and 3 focus groups with middle managers, and they analyzed about 120 pages of internal memos. Findings The implementation of ERP systems is almost invariably accompanied by great expectations of increased process rationalization, efficiency and cost-effectiveness, and upper managers’ discourses make large use of what Engeström et al., 2010 have called process efficiency rhetoric. But the ERP technology, most likely, will neither revolutionize management nor will it become a “complete calculation machine” that runs an entire work organization (Quattrone and Hopper, 2005, p. 731). Originality/value The implementation of the ERP system has caused conflicts and disturbances, aggravating contradictions that already existed between activity systems and introducing new types of contradictions. Pre-existent contradictions become clearer; there is a stronger interconnection between activity systems. The individual agents could experiment an expansion in their activities if only they will initiate a movement of expansive learning and if they are not prevented from doing so by coercive control. The natural expansion of the subjects’ scope of activity and horizons of possibilities could be sustained by the ERP technology if it is not used as a tool for domination and if the upper management does not try and separate what cannot in actuality be separated: The actors’ capabilities of improvised learning, which makes the institution of a new mode of the activity possible, and their capacity to assume collective control of the meaning and direction of the transformation of the activity. ERPs are technologies that can naturally bring transformations in the activity system and networks where they are introduced, but in some cases, they can easily and in a non reflective manner be intended as tools for oppression by the upper management.

Cloud ERP, a new approach for enterprise resources planning

The combination between Enterprise Resource Planning (ERP) system and Cloud Computing technology is a new trend in information technology and communication. These are two different arrays of information system in modern business. However, when the advantages of ERP and the outstanding features of Cloud Computing technology are integrated, they not only can bring more benefits to the enterprises, but also help them to develop sustainably in the the dynamic economic market. Cloud ERP (Cloud - Based ERP) has been popularly applied in organizations worldwide but not received much attention from Vietnamese enterprises. Therefore, the study on Cloud - Based ERP can create a new ERP approach for the Vietnamese enterprises. In particular, it can help them understand Cloud ERP technology solution and the practical benefits that it brings. The study only proposes the its application based on the class of service models of Cloud Computing for the enterprises. From the successful implementation of Cloud ERP technology solution based on PaaS model of Cloud Computing, the study provides enterprises with the installations, configure, and a knowledge of the application solution.

An empirical study on the impacts of ERP system, e-business technologies and organisational collaboration on supply chain agility: PLS perspective

This study aims to understand the impacts of enterprise resource planning (ERP), e-business technologies, and organisational collaboration on supply chain agility. A self-administered questionnaire consisting of 37 statements was developed. The study targeted ERP users at one pharmaceutical company in Jordan. Of the 155 questionnaires circulated, 105 produced valid data for further analysis. ERP does not have significant impact on either intra- or inter-organisational collaboration, while e-business technologies do. ERP and e-business technologies integration has significant impact on both types of collaboration. Both intra- and inter-organisational collaboration have significant impact on supply chain agility. Both types of collaboration play a partial mediating role in the impact of ERP and e-business technologies integration on supply chain agility. Pharmaceutical companies should devote more effort to ensuring continuous synergy between ERP and e-business technologies to facilitate intra- and inter-organisational collaboration, which in turn would improve supply chain agility.

The Moderating Effect of Organizational Learning Culture on Individual Motivation and ERP System Assimilation at Individual Level

This study contributes to the enterprise resource planning (ERP) system assimilation theory by providing an enriched understanding about how organizational learning culture influences end users’ usage degree in post-implementation stage. Empirical data collected from 141 ERP users showed that both intrinsic motivation and perceived usefulness has positive impact on individual assimilation level of ERP systems. We further observe significant moderating effect of organizational learning culture on the association between individual motivations and individual assimilation level of ERP technology. Our findings highlight the importance of organizational learning culture and provide some guidelines for the firms to facilitate appropriate organizational culture, so as to enhance the intrinsic and extrinsic motivators of ERP users, promote the employees’ fully utilization of the ERP software, and achieve business benefits with the assimilation of ERP systems. Theoretical and practical implications of the study are discussed along with its limitations.

ERP institutionalization: exploring the influential factors

– The purpose of this paper is to investigate the external and internal factors that contribute to assimilation of enterprise resource planning (ERP) system in the organization through the processes of adapting, routinizing and institutionalization of technology. , – This research follows qualitative interpretive approach. The results produced in this paper are based on thematic analysis of responses from open-ended interviews with ERP stakeholders in large size Australian organizations. The research findings have been further triangulated with surveys and content analysis. , – This research is still in progress; therefore, this paper presents the results of the field study conducted so far along with the instrument used to collect data. This instrument consists of a list of selected questions based on the thorough review of current information systems literature. However, the major finding of this study, thus far, is that the ERP implementation is a process of aligning technology with organizational, social, cultural, economic, technical, and other organizational environmental institutions. , – The major research limitation of this study is that it is still in progress, therefore, the results reported in this paper are emergent and not complete. Another limitation of this paper is that it is Australian specific; therefore, the generalizability of the results in other settings cannot be ascertained. Nevertheless, this research contributes to the ERP implementation literature by applying a stage-based model which takes into account the pre-implementation, implementation and post-implementation stages of ERP assimilation into an integrated structure. , – This research concludes that ERP assimilation is characterized and shaped by mutual interactions of various organizational, social, cultural, environmental, and other institutional factors. The research framework developed in this study may be mastered as a decision-making tool by business manager to guide the organization through various stages of ERP institutionalization. , – Institutionalization of ERP technologies is a recent phenomenon and this field is far for being matured. This research is based in Australian settings where they have been no previous study of institutionalization of technology.

Bank Performance and the Solow Paradox

Using a unique dataset for 157 U.S. banks from 1993 to 2006 and dierentiating between Hardware- and Software Technologies operationalized by the adoption and usage of Enterprise Resource Planning (ERP) technologies and IT-service operationalized by the IT-expertise of the bank we assess the eects of Infor- mation Technology on bank performance. Although we …nd that the adoption of ERP technology has a negative direct eect on bank pro…tability indicating the existence of the commonly known pro…tability paradox, we reveal this para- dox by addressing potential endogeneity problems. Moderating eects of bank size and IT-expertise on ERP technologies are shown to positively aect bank pro…tability. Using dierent analyzing techniques our results suggest that ERP technologies have a positive eect on bank pro…tability. Firstly we show that this may be strengthened by bank size. Secondly we …nd that banks that adopt ERP technologies should have high IT-expertise as IT-expertise positively correlates with bank pro…tability and it also moderates the ERP technology. Our results are robust to dierent measures of performance such as Return on Assets, Return on Equity and E¢ ciency measures, measured using Stochastic Frontier Analysis.

Dampak Kompetensi Key user ERP terhadap Kinerja Inovasi dan Kinerja Kualitas Guna Meningkatkan Kinerja Organisasi

Implementation EntERPrise Resource Planning (ERP) requires user key to have a reliable competency especially in personnel management. For this study, a survey was conducted using interviews technique and distributing questionnaires to 80 manufacturing industry practitioners, with response rate 88.75%. Additionally, the data analysis was done using PLS with Jawa Web Start program. The findings of the research are: There is no influence between knowledge and skill in quality performance and innovation performance in improving the performance of the company while implementing the technology of ERP. Personality Characteristics affect the increase of quality performance and innovation in the improvement of the company's performance while implementing ERP technology. Demonstrable Performance effect the increase in the quality of performance and innovation in improving the company's performance while implementing ERP technology. Innovation performance and Quality performance together have a direct impact on enhancing the performance of companies while implementing ERP technology.