The Moderating Effect of Organizational Learning Culture on Individual Motivation and ERP System Assimilation at Individual Level

Abstract

This study contributes to the enterprise resource planning (ERP) system assimilation theory by providing an enriched understanding about how organizational learning culture influences end users’ usage degree in post-implementation stage. Empirical data collected from 141 ERP users showed that both intrinsic motivation and perceived usefulness has positive impact on individual assimilation level of ERP systems. We further observe significant moderating effect of organizational learning culture on the association between individual motivations and individual assimilation level of ERP technology. Our findings highlight the importance of organizational learning culture and provide some guidelines for the firms to facilitate appropriate organizational culture, so as to enhance the intrinsic and extrinsic motivators of ERP users, promote the employees’ fully utilization of the ERP software, and achieve business benefits with the assimilation of ERP systems. Theoretical and practical implications of the study are discussed along with its limitations.