Enterprise Resource Planning Solutions Research Articles

ANALISIS KEPUASAN PENGGUNA WEBSITE ORLANSOFT MENGGUNAKAN METODE WEBQUAL 4.0

Orlansoft website is an ERP (Enterprise Resource Planning) solution that unifies business operations into a single system that integrates and optimizes business processes and provides real-time critical information for all entities and office locations from a single source. PT Multifortuna Sinardelta, in its business processes, uses the Orlansoft website. The quality of the website greatly affects the level of user satisfaction itself. The higher the quality of a website, the more users will access the website. So far, there is no appropriate method and way to measure user quality of the Orlansoft website. This research examines the extent of user satisfaction in using website services. The Webqual 4.0 method has been successfully applied to similar research with website quality measurement and helps to understand the factors that affect user satisfaction, with three measurement categories including usability, information quality and service interaction quality. From the test results, the calculated F value = 11.536 with a significance of 0.0000011. In this study, the calculated F value is 11.536> F table 2.81 and the significance value is 0.0000011 <0.01, thus it can be concluded that variables X1 (usability quality), X2 (information quality), and X3 (service interaction quality) have a significant and positive effect on variable Y (user satisfaction). This is evidenced by the results of the analysis which gives positive results for each variable on the dependent variable.

Procurement with ERP

There are many advantages for the company when an ERP system is implemented in the procurement process. A brief summary of the main benefits and features of adopting ERP procurement is provided by procurement. In today's competitive corporate environment, efficient procurement is essential. ERP (Enterprise Resource Planning) solutions provide a way to optimize resource use, increase visibility, and streamline the procurement process. It examines the various ERP system components that have a direct impact on the procurement. These components, including Inventory Control, Financial Integration, Supplier Relationship Management, and Purchase Order Management, collaborate to automate and improve the procurement process. The important considerations for implementing ERP in procurement the crucial factors to consider while deploying ERP in procurement. It highlights the importance of selecting the best ERP vendor, designing the system in accordance with organizational goals, and effectively educating people. Data migration, change management, and continuing system maintenance are mentioned as important components of a successful ERP adoption. It cites technological developments like blockchain, machine learning, and artificial intelligence that could further change the procurement process. Describe ERP and the role it plays in the procurement process. It draws attention to typical problems faced by procurement departments, including disconnected systems and manual processes. The overview highlights the demand for an integrated ERP strategy to deal with these issues. It examines the various ERP system that have a direct impact on procurement. These modules, including Inventory, Supplier Relationship Management, and Purchase Order Management.

Leveraging ERP Modernization for Digital Transformation: An Examination of People Soft Insight

In today's rapidly evolving digital landscape, Enterprise Resource Planning (ERP) systems play a pivotal role in shaping successful digital transformation strategies for modern businesses. To remain competitive, organizations recognize the importance of ERP modernization, which involves updating their ERP systems to leverage the latest technological advancements and features. This article aims to provide valuable insights into the role of ERP modernization in driving digital transformation and its profound impact on organizations. The article delves into the distinctive features of the renowned PeopleSoft ERP system, highlighting its exceptional capacity to bolster and drive digital transformation endeavours. With a proven track record spanning over three decades, PeopleSoft has been a trusted enterprise resource planning solution for organizations worldwide. This article delves into the functionalities of a modern ERP system, explores the tangible benefits organizations can derive from implementing such systems, and addresses the challenges encountered during the modernization process. Furthermore, practical recommendations are provided to navigate and overcome these challenges, with a keen emphasis on critical factors such as scalability, security, and user experience that organizations must consider while modernizing their ERP systems

A Realistic and Practical Guide for Creating Intelligent Integrated Solutions in Higher Education Using Enterprise Architecture

Enterprise architecture (EA) plays a crucial role in organizations by providing a clear strategy for digital transformation and seamless information flow across boundaries. It is a tool for achieving current and future objectives effectively. By providing a comprehensive view, EA helps organizations build suitable and sustainable software solutions while avoiding complex challenges caused by unmanageable information flow blockages. Moreover, EA provides a standard framework for implementing enterprise resource planning (ERP) systems. Although EA and ERP systems have different concepts, they possess complementary characteristics that support decision-makers in the ERP selection process, which can be quite risky due to cost feasibility, time consumption, and team effort. This study proposes using the EA concept as a reference module for selecting the most suitable integrated solution for the higher education sector. The aim is to provide high-impact criteria for choosing the most appropriate ERP system as a core solution. Additionally, EA supports other related solutions integrated with the ERP system under the EA umbrella to run a fully automated smart entity. To determine the most suitable ERP solution for higher education entities in the study country, a set of critical criteria for ERP selection as a core solution in the education sector is generated through brainstorming, which is based on an EA reference module specifically designed for higher education entities that seek to operate smartly. A comparison technique is employed to evaluate the highlighted criteria, including a case study for ABC University. The study’s results reveal that fully integrated and sustainable solutions can be envisioned for higher education entities, which can support the digital transformation of the higher education sector based on a smart EA reference module along with a set of critical main ERP selection criteria. This can mitigate the risk associated with ERP selection as a core solution and support decision-makers in selecting the most suitable ERP package for educational entities.

Sustainable Construction through Resource Planning Systems Incorporation into Building Information Modelling

The latest industrial revolution 4 enabled significant performance improvement through technological advancements. Simultaneously, the industry is setting high-level expectations for changing business practices toward long-term benefits in all three sustainability dimensions. The concept of sustainability embraces all production and operation processes in the Architecture, Engineering, and Construction (AEC) industry. This study systematically explores the literature on sustainability with Enterprise Resource Planning (ERP) and Building Information Modelling (BIM) technologies in the AEC industry and the sustainability vision for their integration. The different types of ERP and BIM implementations have similarities in addressing the broad scope of functionalities. The emergence and proliferation of ERP and BIM have brought crucial changes to the business environment. Further evolution to cloud-based operations is transforming companies from technology-oriented practices to data-centric decision-making smart infrastructures. The narrative literature review investigates the sustainability insights and ideas in ERP and BIM solutions, presenting state of the art on systems integration topics. The relevant literature was retrieved to achieve the research objectives which were qualitatively analyzed to generate the basis for further research.

EFFECTIVENESS OF ORGANIZATIONS PRODUCTIVITY AFTER IMPLEMENTATION OF ERP IN ABHI FINE PRODUCTS, COIMBATORE - A STUDY REPORT

The abstract entitled “Effectiveness of Organizations Productivity after Implementation of ERP in Abhi Fine Products, Coimbatore - A Study Report”. The study would aim at implementing the ERP system in Abhi Fine Products, Coimbatore. Additionally, the study established the performance of productivity in Abhi Fine Products, Coimbatore and determined the relationship employer and employees in Abhi Fine Products, Coimbatore. The type of data collected was both primary and secondary data. The primary data collection instrument for this study was a designed questionnaire, as questionnaires are one of the widely used primary data collection tools. The secondary data on performance were obtain from the production performance of the rm. The purpose of this study is to analyze the implementation of an ERP system in order to determine what activities were perform in each of the project phases, what effort was involved for each activity and how long they lasted. The objective of this report is to study the implementation of ERP system with Abhi Fine Products and compare between pre-ERP system and post ERP system within this organization in terms of performance enhancement. The purpose of this project to provide an ERP (Enterprise Resource Planning) solution to Abhi Fine Products, as a result Abhi Fine Products will be beneted in several ways which is described as in Appendix.

Usefulness and Satisfaction With the ERP Systems in BiH Companies

The mail goal of this paper is to research usefulness and satisfaction with the ERP (Enterprise Resource Planning) system from the end users' point of view in companies in Bosnia and Herzegovina (BiH). The research was conducted using a questionnaire, prepared on the findings from the literature. The data were statistically analysed in accordance with the research objectives. The results show that there is a significant difference in user satisfaction with ERP regard to numbers of modules in ERP. Research shows that end users in participated companies are relatively satisfied with their ERP solutions and consider them useful for business, but improvements are still possible.

An Investigation of the Factors Affecting Successful Enterprise Resource Planning (ERP) Implementation in Nigeria

The ERP system has been identified as a tool for delivering information technology (IT) services through software and other critical infrastructures using internet technologies. Given its nature as an industry-driven concept and system, this is universally accepted in industry as a tool to solve practical problems with a view to achieving an integrated enterprise information system. However, a developing country like Nigeria still faces a lot of hurdles in managing its construction supply chain. The aim of this study is to investigate the factors affecting the successful implementation of enterprise resource planning (ERP) systems in the Nigerian construction industry. After a literature search, expert input via the Delphi technique, the study identified four main factors and 21 sub-factors. The Decision-Making Trial and Evaluation Laboratory (DEMATEL) method was used to prioritise the factors and to identify the relationship that exists between the factors. The findings revealed that the key factors affecting the implementation of ERP systems are "A lot of security concerns" (T7), "The management of ERP projects is too complex" (P5) and "The inability to align the ERP solution with the business plans of the organisation" (P2). This study recommends that the findings of this work will help both local and international practitioners alike.

OpenBravo ERP in Enterprise Company

This paper aims to find out the extent of the use of OpenBravo software in an enterprise's ERP. Then compare OpenBravo with other Open Source ERP applications like Odoo.  Enterprise Resource Planning (ERP) plays an important role in organizational management. especially in the field of information systems, to produce precise and accurate data. OpenBravo is web-based software and open-source web-based ERP solution for small and medium-sized enterprises and is released under the OpenBravo PublicLicense, under the Mozilla Public License. Openbravo provides a web-based interface, where users can view production, inventory, customer information, order tracking, and workflow information. The modules contained in Openbravo software include general settings, master data management, warehouse management, procurement management, project and service management, production management, sales management, and financial management.  In this case, the ERP used is OpenBravo. Comparison with other types of ERP will be carried out and will be discussed in more detail related to the advantages and disadvantages of each ERP discussed. After the comparison and the advantages and disadvantages are discussed, then finally conclusions are made from all the discussions carried out. In this case, the writing methodology used to complete this paper comes from a literature study which contains several things such as the concept of OpenBravo, how OpenBravo works, and the advantages and disadvantages of OpenBravo when compared to other ERPs.

OpenBravo ERP in Enterprise Company

This paper aims to find out the extent of the use of OpenBravo software in an enterprise's ERP. Then compare OpenBravo with other Open Source ERP applications like Odoo.  Enterprise Resource Planning (ERP) plays an important role in organizational management. especially in the field of information systems, to produce precise and accurate data. OpenBravo is web-based software and open-source web-based ERP solution for small and medium-sized enterprises and is released under the OpenBravo PublicLicense, under the Mozilla Public License. Openbravo provides a web-based interface, where users can view production, inventory, customer information, order tracking, and workflow information. The modules contained in Openbravo software include general settings, master data management, warehouse management, procurement management, project and service management, production management, sales management, and financial management.  In this case, the ERP used is OpenBravo. Comparison with other types of ERP will be carried out and will be discussed in more detail related to the advantages and disadvantages of each ERP discussed. After the comparison and the advantages and disadvantages are discussed, then finally conclusions are made from all the discussions carried out. In this case, the writing methodology used to complete this paper comes from a literature study which contains several things such as the concept of OpenBravo, how OpenBravo works, and the advantages and disadvantages of OpenBravo when compared to other ERPs.

THE INDIVIDUALIZATION OF ERP IN SMES FOR SUSTAINABLE DEVELOPMENT

This paper aims to prove that software such as Enterprise Resource Planning (ERP) is not designed properly and is out of the awareness of most Small and Medium Enterprises (SMEs). The Expectation-Confirmation model took role as a way of understanding this behavior and the application of a questionnaire of validation in three specific areas: sales, inventory management and customer satisfaction to 47 hair salons in Bolivia, Chile, China, Colombia, Ecuador, Mexico, Peru, The U.S. and Taiwan. A concise finding is that in fact, managers, owners and employees in hair salons are not aware of the existence of ERP solutions and the possible application to their business so that their sustainable development is achieved; also, the main finding is that 87% are willing to learn and acquire it.

Adoption of cloud-based enterprise resource planning payroll system state-owned enterprises in South Africa

Background: Cloud computing simplifies the access of applications and data from any location worldwide using Internet connected devices. Whilst adoption of cloud computing seems to be attractive, most companies are still using the on-premise enterprise resource planning (ERP) systems. Cloud computing provides organizations with scalable computer resources; nevertheless, state-owned corporations in South Africa have a poor adoption rate for integrating ERP and, in particular, payroll into the cloud (SOEs).Objectives: The goal of the study was to investigate factors affecting the adoption of ERP payroll cloud solutions in SOEs and basing on these factors develop an ERP payroll cloud solution adoption model.Method: In this study, a qualitative research approach was employed. Data were collected through observation, interviews and document reviews, and were analysed using thematic analysis method.Results: The a priori themes for this study: policy, security, cost, compliance and privacy were confirmed, whilst Protection of Personal Information Act, data centre location and top management emerged and were found to have a substantial influence in cloud ERP Payroll adoption process in SOEs.Conclusion: To move from on-premise to cloud ERP solution, SOEs managers need clarity on: Protection of Personal Information Act (POPI) act adherence, data centre location, top management support, privacy assurance, security guarantee, cost effectiveness, compliance controls and policy formulation adoption and implementation. The studied SOEs were not yet ready to migrate from on-premise solution to a cloud solution because of these factors. Addressing the above-mentioned concerns may enable SOEs’ managers to gain confidence in adopting cloud services.

Business process reengineering in health-care sector: application for the central sterilization unit

PurposeIn a rapidly changing environment, many health-care systems are forced to survive with rising costs and the need for proper resources utilization. To address the requirements for effective strategic planning, business process reengineering (BPR) is inevitable for health-care systems. This study aims to focus on the reengineering of central sterilization unit’s business processes to obtain performance improvement and efficiency. With the obtained new process design, it is expected to get standardization in all level of the central sterilization unit.Design/methodology/approachThis paper presents a BPR method for modeling the system in health-care sector to improve the productivity of the sterilization process of surgical equipment. The case study is conducted in a large hospital in Istanbul, Turkey. First, “as-is” process is modeled and the problems are determined. Then, solution methods are developed and the target system (to-be process) is redesigned and the workflows of each phase are remodeled by using ARIS tool. Enterprise resource planning (ERP)-driven BPR is used to reengineer the current processes and the future processes are operated through the modeled ERP system. Finally, by using a statistical analysis, performance of the new process is compared with the existing process using the first data obtained from the case hospital.FindingsIn many sterilization services, the control procedures are rarely used. Thus, an ERP solution is developed to automate sterilization tasks and track down the information flow. With the ERP solution, it is possible to track in which dates, where and by whom the items are processed. On the other hand, in the sterilization process, the sets are used efficiently according to the last sterile dates of the items. Also, with the ERP system, it is possible to reduce unnecessary paper usage and this gives the hospitals the opportunity to be more ecological and sustainable. As a result, a centralized sterilization process with an IT support provides efficiency, economy and patient safety.Originality/valueThis study seeks for the potential benefits of an ERP implementation in health-care sector. As a result of this project, improvements in productivity, cost and quality are expected in sterilization processes because the new process design will bring automation, human-related error reduction and equipment tracking system. For this purpose, a business process management software is developed and implemented to the central sterilization unit so that the information flows more safely and the managers can track the results quickly by charts and reports.

ERP Adoption and Acceptance in Saudi Arabia Higher Education: A Conceptual Model Development

Enterprise resource planning (ERP) systems are integrated information systems inter-connecting different functional areas within organisations. It has been widely implemented by large manufacturers globally to enhance operational excellence. However, ERP in the Higher Education sector is less accepted and research in this area still remains at its infancy. Although many higher education institutions (HEIs) have implemented ERP solutions or are in the course of implementing the ERP systems, the failure rate ERP projects within HE is much higher than in other sectors. Through critically examining the existing literature the aim of this research is to develop an extended technology acceptance model (TAM) taking into account the critical factors of ERP adoption for HEIs. Two categories of these factors have been identified from literature based upon a conceptual model is developed. It was clear from reviewing the literature that the main categories of factors that have been studied extensively and shown to be key to understanding ERP adoption and acceptance are: the individual-related factors such as computer self-efficacy and organisational-related factors such as top management.

ERP Adoption and Acceptance in Saudi Arabia Higher Education: A Conceptual Model Development

Enterprise resource planning (ERP) systems are integrated information systems inter-connecting different functional areas within organisations. It has been widely implemented by large manufacturers globally to enhance operational excellence. However, ERP in the Higher Education sector is less accepted and research in this area still remains at its infancy. Although many higher education institutions (HEIs) have implemented ERP solutions or are in the course of implementing the ERP systems, the failure rate ERP projects within HE is much higher than in other sectors. Through critically examining the existing literature the aim of this research is to develop an extended technology acceptance model (TAM) taking into account the critical factors of ERP adoption for HEIs. Two categories of these factors have been identified from literature based upon a conceptual model is developed. It was clear from reviewing the literature that the main categories of factors that have been studied extensively and shown to be key to understanding ERP adoption and acceptance are: the individual-related factors such as computer self-efficacy and organisational-related factors such as top management.

Readiness research for implementing ERP systems: a case study

This research paper describes the scope of the enterprise resource planning (ERP) roadmap recommendation for the Arab Open University (AOU) Jordan branch administrative services. It provides a high-level overview of the key processes, the major technologies supporting those processes, and the state of readiness for an ERP implementation. It also describes the result of the analysis of the various four alternatives which were identified as the most viable options for implementation of an ERP solution. Furthermore, the research also assesses the high-level 'As-Is' business processes against the standard norms and best practices of 'world-class' higher education institutions and their applicability to the ERP implementation at AOU.

Technology acceptance model based study of students’ attitudes toward use of enterprise resource planning solutions

Enterprise Resource Planning (ERP) solutions are the most frequently used software tool in companies in all industries. Therefore, the labour market requires the knowledge and skills for usage of ERP solutions from graduates – future employees. The main objective of our paper is therefore the identification of important factors that contribute to the acceptance of ERP solutions by students in economics and business and that shape their intentions to use this knowledge in the future. The model of our research is based on the Technology Acceptance Model (TAM), extended by identified important multidimensional external factors that refer to (1) students’ personal characteristics and information literacy, (2) perceived system and technological characteristics of ERP solutions and (3) perceived support within the study process. Research results revealed that several dimensions of the three multidimensonal factors play an important role in shaping the attitudes towards acceptance of ERP solutions by students.

ERP Vendor Satisfaction: From Communication and IT Capability Perspectives

ABSTRACT Enterprise resource planning (ERP) systems play a critical role in supporting a firm’s operations. Due to this reliance, a firm interacts with both the ERP solution provider and the ERP vendor as both support and maintain this complex system. This study investigates the impact of relationship interactions and a firm’s information systems (IS) technical competence on a firm’s satisfaction with the ERP vendor. To this end, this paper develops and verifies a model in which a firm’s past interactions and internal IS technical abilities serve as the antecedents of the firm’s satisfaction with its ERP system and ERP vendor. Empirical data collected from a sample of 168 firms were analyzed. The results suggest a firm’s perception of vendor conflict handling, and trust in the ERP vendor do positively influence the firm’s satisfaction with the ERP vendor. IS technical competence and strategic role of IS have a positive impact on a firm’s successful experience with the ERP system which ultimately leads to satisfaction perceptions.

Investigating the Success and the Advantages of Using ERP System in KSA Context

Enterprise resource planning (ERP) is an important innovation, affecting the business world by generating improvements both tangible and intangible in large companies and small and medium enterprises (SME). This study focuses on the determinants of success and the advantages of the adoption of this technology. To address these points, a comprehensive literature survey was carried out in order to formulate an original research model for ERP success evaluation and provide a prospect for IT infrastructure and integration. The model, thus suggested and taken within the Kingdom of Saudi Arabia (KSA) context, examines in a systematic approach the relation between the ERP acceptance determinants, the effects of the process of ERP systems diffusion, and the impacts expected on organizational performance. Obtained results underline two key determinants of ERP projects success: First, the preponderance of information control and the improvement in the use of competences. The second factor is the quality of team projects, the definition of team’s mission, training, business processes reengineering, user acceptance, top management support and the selection of the ERP solution.

Organizational, technological and extrinsic factors in the implementation of cloud ERP in SMEs

PurposeUse of cloud-based enterprise resource planning (ERP) services equips an SME to forego the requirements of high financial budget, IT infrastructure, and trained IT personnel as it is required for on-premise ERP solution. The purpose of this paper is to analyze the organizational and technological factors as well as the factors that concern the performance of cloud service provider. These concerns are known as extrinsic factors and they are compliance, network, and information security. This study links the organizational and technological factors of SMEs and the extrinsic factors of cloud vendor for the successful implementation of cloud ERP.Design/methodology/approachResource dependence theory (RDT) was used to understand the relationship of SMEs and cloud service provider. Structural equation modeling was employed in analyzing the data of 208 SMEs that were collected through a survey.FindingsThe empirical analysis supports the RDT as the critical success factors of the SMEs have a positive relationship with the extrinsic factors (compliance, network, and information security) during the cloud ERP implementation.Research limitations/implicationsThe data collected in this study is from India and this acts as a limitation as the result might not hold true for other countries and regions. Also, the data collected are cross-sectional and only represent the perspective of the respondents at the time of filling the questionnaire.Originality/valueThis paper attempts to bring out a relationship between SMEs and cloud service provider for the successful implementation of cloud ERP.