Efficiency Of Business Processes Research Articles

ОРГАНІЗАЦІЙНО-ПРАВОВИЙ МЕХАНІЗМ ЗАБЕЗПЕЧЕННЯ КІБЕРБЕЗПЕКИ СОЦІАЛЬНО-ЕКОНОМІЧНИХ СИСТЕМ В УМОВАХ ВИКЛИКІВ СУЧАСНОСТІ

Communication in cyberspace with the use of digital technologies reflects a global trend and more effective implementation of social relations in general, and in the business sector in particular. The use of digital technologies in business significantly accelerates the exchange of various information, which increases the efficiency of business processes, in particular through the use of digital marketing, online platforms for negotiations, transactions, etc. At the same time the digital world has another side, which conceals a number of threats to businesses and their owners. Digitalization is the formation of a sustainable communication system using digital technologies and cyberspace. Therefore the integration of physical and virtual environments creates preconditions for the emergence of threats, which are mostly concentrated in cyberspace. Ensuring the security of cyberspace in the face of today’s challenges is a highly relevant and at the same time complex issue that requires a comprehensive approach. The article outlines the construct of the organizational and legal mechanism which regulates the organization of the process of ensuring cybersecurity of socio-economic systems in the legal field and highlights the main theses which reflect the essence of its functioning. It has been noted that the purpose of the organizational and legal mechanism for ensuring cybersecurity is to organize the process of cyberspace protection through the use of the regulatory framework as a regulatory instrument and effective management of an economic entity’s resources. It has been suggested to base the formation of an effective organizational and legal mechanism on the idea of creating a global cyber security system as a guarantee of civilization development in the conditions of the latest technologies. It has been established that process of protecting cyberspace is carried out with the help of human and financial resources. Training of cybersecurity specialists is an extremely important component of the process of ensuring cybersecurity of socio-economic systems, since a high level of cyber specialist qualification increases the ability of society to withstand cyber threats. At the same time, ensuring the process of cyber specialists training and forming the necessary material and technical base for cyberspace protection require sufficient financial resources. In this context, the issue of state funding for strategic cyberspace defense programs is important. It has been suggested to carry out international cooperation within the framework of cyber defense which involves ratification of international treaties in the field of cybersecurity, implementation of certain (effective) international legal norms into the national legislation of Ukraine.

CУЧАСНИЙ СТАН РЕЗУЛЬТАТИВНОСТІ ТАКТИЧНОГО УПРАВЛІННЯ В ДІЯЛЬНОСТІ СУБ’ЄКТІВ Е-БІЗНЕСУ

In modern economic conditions, e-business plays a key role in both national and global economies, where technological innovations and rational management determine the success of companies. Let's consider the effectiveness of tactical management by e-business entities, focusing on contemporary challenges and opportunities organizations face. The article argues that in today's world of e-business, the qualification and competence of personnel are crucial for adapting to and utilizing cutting-edge technologies. These aspects are key to ensuring high productivity and innovation in companies. Through the implementation of technological solutions such as CRM systems and automated marketing platforms, it has been proven that e-business can significantly increase its efficiency and enhance customer loyalty. It is argued that the ability to innovate and explore new market niches also greatly depends on the staff's ability to adapt to rapidly changing conditions. In this context, investments in skill development and knowledge of employees are critically important to support competitiveness and sustainable growth of companies. Thus, the effectiveness of management in the e-business sector is determined by a comprehensive approach to staff development and integration of advanced technologies, allowing companies not only to survive but also to thrive in a dynamic business environment. The development of tactical management in e-business reflects global trends and market demands, where innovation and the ability to quickly respond to changes are crucial for success. A comprehensive approach to staff training, integration of modern technologies, and the use of advanced data analysis methods form the foundation for developing solutions that effectively address complex challenges and improve customer service. In this context, it is critically important to understand not only the internal processes of the company but also the dynamics of the external market environment, enabling adaptation to constant changes and leveraging them for the benefit of the business. Thus, effective tactical management becomes a decisive factor in maintaining stable development and growth of e-business, relying on deep analysis and strategic planning. Therefore, tactical management in e-business, based on a profound understanding of innovative technologies, staff qualification, and external economic conditions, can significantly enhance the efficiency of business processes and ensure long-term success of companies in e-commerce.

РАЗРАБОТКА МОДЕЛЕЙ МАШИННОГО ОБУЧЕНИЯ ДЛЯ ПРОГНОЗИРОВАНИЯ ЭКОНОМИЧЕСКОЙ ЭФФЕКТИВНОСТИ БИЗНЕС-ПРОЦЕССОВ

The article discusses the development of machine learning models for predicting the economic efficiency of business processes in a rapidly changing economic environment and increasing competition in the market. The author pays special attention to machine learning models, such as linear regression, random forest, gradient boosting and neural networks, and the rationale for their selection and use in the context of economic efficiency forecasting. The stages of data processing, training models and assessing their quality using various metrics are described. The selection of key business processes for testing machine learning models, such as the production process, sales process, logistics process and financial process, is considered. The author analyzes the results and presents conclusions and recommendations based on the analysis of specific business processes.

СУЧАСНІ ПІДХОДИ В АНАЛІЗІ ТА ОЦІНЦІ БІЗНЕС-ПРОЕКТІВ

The article presents the modern understanding of business project analysis as a systematic method of researching each individual stage of the project before its implementation. To analyze the feasibility of large projects, it is proposed to use the Pentagon model, which is based on a system-oriented approach to determine the perspectives of various participants. The value of using the model of expansion by highlighting the formal and informal roles of each of the project participants, which will further contribute to their participation in the formation of the team and interesting pages depending on the identified needs. It was determined that the key tool in the evaluation of business projects is the cost-benefit analysis (CBA), which makes it possible to ensure effective project management from the position of focusing on creating the greatest value for the organization and stakeholders. The use of cost-benefit analysis significantly affects the effectiveness of the project based on the specified conditions of use. Considering the direct and indirect costs, benefits and risks present in the project and their impact on the final results determines the need to initiate the specified tool; prioritize projects and reduce the likelihood of investing in projects with negative returns. It is noted that in the process of analyzing business projects, modern tools of business processes are widely used, namely: software for automation, modeling, monitoring and optimization of various stages of business processes (ERP systems, business intelligence, ВІ- CRM platforms, BPM systems, data analysis tools, online services for communication with customers, etc.). The use of the mentioned tools allows enterprises to effectively analyze data, forecast trends, make informed decisions, increase the efficiency of business processes, and reduce costs within the scope of implementing business projects. The principles and their fullness in the analysis of business processes of projects are determined, including: systematicity, objectivity, determinism or causal dependence, the principle of a scientific approach, efficiency, effectiveness. Considered advantages and disadvantages of methods and indicators for the analysis and evaluation of business processes of enterprise projects, such as ABC analysis, simulation modeling, analysis of process, product and customer satisfaction indicators, qualitative analysis of the business process, SWOT analysis, input and output analysis, function analysis, process analysis for compliance with standard and/or regulatory requirements, resource analysis, process problem analysis, process ranking.

ОПТИМІЗАЦІЯ БІЗНЕС-ПРОЦЕСІВ УКРАЇНСЬКИХ КОМПАНІЙ НА ОСНОВІ БЛОКЧЕЙН-ТЕХНОЛОГІЇ

The key foundations of the blockchain technology, which determine the resistance of the systems built on it to external interference and the ability to work in an aggressive external environment, are considered. The first fundamental basis of the blockchain is the hash function. Its role is to create a unique digital fingerprint of each block of the network, and it also facilitates the use of other key solutions in the blockchain architecture. The second basis of the blockchain is its use of a "private-public key" pair, which allows you to ensure the signature of certain data, for example, transactions in crypto networks, as well as guaranteed verification of the authenticity of this data. The third basis of the blockchain is its construction in the form of a chain of blocks, the connection between which is ensured by including the hash function of the previous block to the next block. The fourth basis of the blockchain is the use of specialized consensus algorithms that ensure the correct addition of new blocks to the network. The fifth foundation of the blockchain, which ensures its protection, is the distributed architecture, that is, the decentralization of this network. In order to substantiate the choice of optimal blockchain-based systems for solving the problems of improving the efficiency of business processes at the level of individual companies, four types of blockchain were analyzed. The first of them - public - is the most common due to its use in cryptocurrency networks, which historically became the first powerful impetus for the development of blockchain technology. However, for application in the business processes of individual companies, at the time of the research, the private type of blockchain is more widely used, despite the presence of some significant shortcomings. Partial elimination of the shortcomings of the private blockchain ensures the use of two more types - the hybrid blockchain and the most modern blockchain of the "consortium" type.

ВЛИЯНИЕ АВТОМАТИЗАЦИИ НА ИНВЕСТИЦИОННУЮ ПРИВЛЕКАТЕЛЬНОСТЬ ПРЕДПРИЯТИЯ

This article examines the relationship between the degree of automation and the investment attractiveness of the enterprise. Investment attractiveness allows you to attract additional financing for business development and, in essence, determines how quickly and how much a business can scale. At the same time, automation helps to increase the efficiency of business processes, which leads to lower costs and increased profits. Automation also shows the level of innovative development of the enterprise, which is also an integral part of increasing investment attractiveness. The article also discusses examples that show the relationship between automation and investment attractiveness.

Сучасні методи підвищення ефективності бізнес-процесів компаній в епоху цифрової трансформації

The article examines modern methods of increasing the efficiency of companies’ business processes in the context of digital transformation. The relevance of the topic is due to the need for enterprises to adapt to rapid market changes and technological progress. The aim of the work is to study and analyze modern methods of increasing the efficiency of business processes of companies in the era of digital transformation. To achieve this goal, in the course of the study, the authors defined the essence of the concepts of «business process» and «digital transformation», as well as established the relationship between the optimization of business processes and their digital transformation. Thus, it is determined that the manifestation of digitalization of operational activities and, in particular, business processes can be expressed through the use of the following tools: ERP systems, CRM systems, BPM systems, RPA, Internet of Things, Big Data, cloud technologies. The publication allocates the main methods of increasing the efficiency of business processes, such as: outsourcing, benchmarking, engineering, reengineering, merchandising, information and digital technologies, strategic planning, process-oriented management, etc. The experience of such successful companies as Amazon, Walmart, Starbucks, UPS, Microsoft, Procter & Gamble, which have implemented digital tools to increase productivity and reduce operating costs, is analyzed. These companies have been found to have achieved significant results through innovations in the digital sphere. Based on the research, the authors have developed recommendations for the use of digital tools in business practice. The following is proposed as worth to be applied: intelligent learning systems, gamification of business processes, virtual and augmented reality for training and marketing, blockchain technology to ensure transparency of supply chains, interactive reports and dashboards for real-time data analysis, as well as crowdsourcing innovations and microlearning to improve the skills of employees. Thus, the study highlights the importance of a comprehensive approach to digital transformation to ensure the competitiveness and sustainability of companies in today’s environment.

ПІДПРИЄМНИЦЬКІ ЕКОСИСТЕМИ В УМОВАХ ЦИФРОВІЗАЦІЇ

The aim of this study is to identify ways to enhance the efficiency of entrepreneurial ecosystems in the context of digitalization. It has been established that the development of entrepreneurial ecosystems is crucial for ensuring sustainable economic growth and innovation, particularly amidst rapid digitalization and globalization. Key factors influencing the formation and development of entrepreneurial ecosystems in the modern digital age are identified. Entrepreneurial ecosystems are seen as part of a broader system that includes interactions between entrepreneurs, investors, educational institutions, government agencies, and other stakeholders. The ecosystem approach to entrepreneurship, especially in digitalization, is a tool for creating new business opportunities and ensuring sustainable economic development. Digital technologies play a crucial role in modern entrepreneurial ecosystems by promoting the development of new business models, increasing business process efficiency, and creating new opportunities for innovation. These technologies include social networks, crowdsourcing and crowdfunding platforms, big data, and cloud computing. Successful digital entrepreneurial ecosystems are characterized by effective interaction between components and the use of digital technologies. Examples include platforms like Uber, Airbnb, and Google for Startups. Digital technologies significantly enhance entrepreneurial ecosystems by providing quick access to information, reducing transaction costs, improving communication quality, and involving broad masses in innovation and entrepreneurship. The ecosystem approach to entrepreneurship in digitalization is a powerful tool for creating new opportunities and ensuring sustainable development. It allows the creation of more resilient and competitive business models by ensuring effective interaction between ecosystem components and promoting new business opportunities. Digital technologies form the foundation of modern entrepreneurial ecosystems by enhancing process efficiency, expanding innovation opportunities, and involving a wider audience in entrepreneurial activities.

FEATURES OF THE DEVELOPMENT OF DIGITAL TRANSFORMATION STRATEGIES FOR IMPROVING THE EFFECTIVENESS OF BUSINESS PROCESSES OF COMMERCIAL ENTERPRISES IN UKRAINE

The article analyzes digital transformation strategies, defining their essence, features, advantages, and disadvantages. It examines strategies related to the integration of digital technologies, the use of data analytics, customer orientation, the implementation of IoT, cloud computing, and business process automation. International practices of implementing digital transformation strategies by commercial enterprises are explored, with examples from Walmart, Starbucks, Zappos, John Deere, Airbnb, and AXA Group. Based on the study's results, steps and recommendations are formulated for implementing the synergy of digital transformation strategies by commercial enterprises, which involve the use of data analytics, cloud computing, and robotic process automation (RPA) in business processes. It is determined that a systematic approach to digital transformation ensures control at each stage, avoiding chaotic changes and being key to the successful development of enterprises, improving business process efficiency, customer interaction, and competitiveness.

УГОЛОВНО-ПРАВОВОЕ ЗНАЧЕНИЕ МЕТАВСЕЛЕННЫХ: КОЛЛИЗИИ В ПРАВЕ

The article is devoted to the analysis of global issues of the existence in law of a completely new object of criminal legal protection — metaverses. The authors consider it necessary to regulate not only the interactive space of the metaverses, but also the relationships that develop within them. A person is able to realize himself inside the digital space. The metaverse has entered social life, economics and law. They attributed metaverse technology to one of the ten technologies that affect the efficiency of business processes. According to analysts, a significant growth of the virtual economy based on digital assets is expected, and by 2027 40 % of companies will use a combination of Web3, cloud augmented reality and digital twins. And of course, this will require from digital law a comprehensive legal regulation of the metaverse technology, which is absent today as a phenomenon. There were complaints from users about the need to protect their rights in the process of using interactive content, in particular: protection of personal data, property, money, physical integrity, the ability to exercise their intellectual rights. However, before outlining the range of crimes that can be committed in completely new conditions, it is necessary to define in the concept of criminal law the need to protect this space, to regulate human activity in it.

Подходы к управлению информационной инфраструктурой предприятия на основе интеграции моделей качества и дизайна программного обеспечения

The article discusses approaches to forming and managing the enterprise’s information infrastructure. The choice of approaches to the information infrastructure formation and management should be based on a comprehensive analysis of the organization’s needs, its goals and resources, and should be adapted to the organization’s specific conditions and requirements. It is noted that the successful management of an enterprise’s information infrastructure doesn’t only require the right approach, but also competence and experience in the field of IT management. Regardless of the chosen approach, the efficiency of the infrastructure depends on using modern technologies and management methods, as well as taking into account the specifics of the company’s activities. To ensure the management process effectiveness, it is necessary to apply modern tools and methods, such as management process automation, data monitoring and analysis, risk management and information security. The article discusses various approaches to managing the enterprise’s information infrastructure, such as the ITIL standard, COBIT and SWEBOK. It is stated that an effective solution for enterprises is an individual approach that allows considering various quality models and KPIs. The importance of using modern technologies and methods of information infrastructure management to improve the efficiency of business processes, to ensure information security and confidentiality, as well as to reduce the cost of its processing and storage is emphasized.

Evaluasi Kinerja Web Haji dan Umrah NSK Group Pekanbaru Perspektif Pengguna Menggunakan Framework Cobit 2019

This research is grounded in the importance of websites in providing services for Hajj and Umrah pilgrimages, reflecting the role of technological advancement in delivering information and facilities to pilgrims. The primary aim of this study is to understand the role of websites in facilitating Hajj and Umrah services and to evaluate their effectiveness in enhancing the experiences and satisfaction of pilgrims. A qualitative descriptive methodology was employed, gathering data through direct observation and questionnaires, supplemented by an analysis of relevant literature. The findings indicate that effective and user-friendly websites enhance pilgrim experiences and simplify the processes of booking, accommodation, and transportation. An analysis using the COBIT 2019 framework underscores the significance of IT management in improving website performance. The implications of this study highlight the need for continuous innovation and improvement in data security, incident management, and business process efficiency of websites to increase customer satisfaction and ensure the efficient and secure provision of Hajj and Umrah services.

Web-Based System Inventory at PT Sapta Tunas Teknologi

An Information System is a complex framework comprising multiple components that interact harmoniously to gather, store, process, produce, and disseminate valuable information, thereby facilitating and enhancing the operational efficiency of a company's business processes. For technology-driven enterprises like PT Sapta Tunas Teknologi, the implementation of an efficient and integrated inventory information system serves as a pivotal asset. Currently, PT Sapta Tunas Teknologi faces challenges in asset management, including difficulties in stock monitoring, scheduling demonstrations, and maintaining the status of demo devices such as servers, storage units, and switches. The management of demo devices has been predominantly reliant on Google Spreadsheets distributed via the WhatsApp application. This research endeavors to design and deploy a web-based inventory information system, with the primary objective of augmenting the effectiveness of demo device management at PT Sapta Tunas Teknologi. The system's design adheres to the System Development Life Cycle (SDLC) Waterfall methodology, employing a blend of programming languages such as HTML, PHP, Javascript, and the Laravel Framework, while the user interface is enriched by the Bootstrap Framework. The underlying data management system is facilitated by a MySQL database, ensuring robust and efficient data handling.

Управление эффективностью бизнес-процессов в капитальном ремонте скважин нефтедобывающего предприятия

This work is devoted to the study of the principles and approaches to evaluating the efficiency of business processes carried out by the well workover department of an oil-producing enterprise. According to statistics, service production is a major source of enterprise costs. It accounts for 30–50% of all operating costs. Due to the fact that the majority of large oil fields in Russia are at the final stage of development (more than 70%), the largest share in the composition of operating costs is services for well workover. Accordingly, the purpose of the study was to substantiate the theoretical provisions for managing the efficiency of business processes in the well workover of an oil-producing enterprise and to develop practical recommendations for their implementation. The paper focuses on the main approaches to assessing the efficiency of enterprises as well as the problems that arise when solving problems with the presented approaches due to their inconsistency with new economic challenges. The introduction of changes accompanying the transformation of such approaches made it possible to develop a new management system based on the implementation of the principles of improving the efficiency of business processes in well workover. This, in turn, led to the development of a methodology for a comprehensive assessment of the efficiency of business processes being implemented, which makes it possible to integrate with the concept of managing the efficiency of an oil-producing enterprise.

Evaluation of E-Government Services in Jayawijaya Regency Post Expansion of the Papua Pegunungan Province Using the UTAUT Model

In the era of economic, political, and technological globalization, the importance of Good Government and Clean Government encourages the Indonesian Government to implement information and communication technology. The aim is to increase effectiveness, efficiency, transparency, and accountability in public services and government business processes. The e-government concept includes the relationship between government and government (G2G), government and business (G2B), government and ASN (G2E), and government and society (G2C). Websites are a crucial component in e-government, providing information accessibility and increasing openness. This research aims to evaluate the quality of the Jayawijaya Regency Government Website. In this research, a purposive sampling technique was used. This research used 100 samples or respondents. Data analysis in this research was carried out using descriptive analysis methods of averages and percentages. The approach applied is the UTAUT method (Unified Theory of Acceptance and Use of Technology. UTAUT is formed by three main factors, condition of work facilities, impact of information technology systems, and service user request. The variables CWF, IITS, and SUR simultaneously influence the variables EC, and ( 2) the dependent variable UB is simultaneously influenced by the EC variable. The CWF variable partially and significantly influences the EC variable. (2) the IITS variable partially and significantly influences the EC variable (3) the SUR variable partially and significantly influences the EC variable. The independent variable influences EC is 47.1% while the independent variable EC influences UB by 55.3%.

Modern HR Management Technologies in Hotel and Restaurant Business: Outsourcing vs Outstaffing

Topicality. In the context of the development of modern HR management technologies, increased competition and global challenges of nowadays realities, hoteliers and restaurateurs are facing the issue of attracting professionals to optimize and improve the business establishments activity. The most relevant HR technologies in the hotel and restaurant business that contribute to improving the efficiency of activity are the technologies of attracting personnel – outsourcing and outstaffing. The aim of the article. The aim of the study is to highlight the essence, to identify advantages and disadvantages, to compare outsourcing and outstaffing models and their application in the hotel and restaurant business. Research methods. A set of general scientific research methods was used: the method of analysis and synthesis, the comparative analysis, the method of logical generalization. Results. The article emphasized the importance of HR management in the hotel and restaurant business in order to ensure the usefulness of staff as the basis for a successful business, and to promote the effective operation of a hotel or restaurant. The article proved that the use of HR technologies is effective, widespread and quite popular, according to well-known experts’ and market practitioners’ studies. As an example, the essence of the concepts of outsourcing and outstaffing was revealed; their advantages and disadvantages were analyzed. For the purpose of comparison, the following models of modern HR technologies in attracting personnel were presented. The expediency of using outsourcing and outstaffing in the hotel and restaurant business was substantiated. Conclusions and discussion. The attraction of a highly qualified personnel in the hotel and restaurant business can be significantly improved by expanding the scope of modern HR technologies, in particular, outsourcing and outstaffing. By implementing these models, hotels and restaurants can significantly increase the efficiency of business processes and competitiveness, financial stability and prospects for strategic development by adopting the world’s experience in HR management progress.

Analysis of Information Technology Governance of the Tasikmalaya City Manpower Service Using Framework COBIT 2019

Currently, the success and continuity of a company or organization is very much based on IT, in terms of speed and results that can help increase the effectiveness and efficiency of business processes to achieve goals. In its implementation, the Tasikmalaya City Manpower Department had problems with software frequently occurring applications error (system failure to operate), while problems with the website was the loss and damage of information due to attacks from hackers. To overcome this, the agency does not yet have a special section that has full control over IT governance due to the lack of staff or employees who are IT experts. These problems can be identified thoroughly with governance using the COBIT 2019 framework. The form and content of the COBIT 2019 model are updated from the previous COBIT method and many new functions are added, including enabling improvements to the IT governance system. By conducting analysis, you can provide recommendations to improve the organization's capabilities to meet the agency's expectations and goals regarding IT governance in supporting its performance.Domain The COBIT 2019 used is APO and BAI with details of the APO07, APO08, APO13 and BAI08 processes. The results of measuring the capability level of the APO07 domain at the Tasikmalaya City Power Service get a capability level 3 value, the APO08 and BAI08 domains get a capability level 2 value, and the APO13 domain gets a capability level 1 value. Providing recommendations for improving the agency's information technology governance is expected to be able to carry out immediately improving the management of agency information technology so that it immediately reaches the expected level of capability.

COMPARATIVE CHARACTERISTICS OF THE MANAGERIAL AND ECONOMIC ASPECTS OF DIGITAL BUSINESS TRANSFORMATION

Digital transformation is a key element of modern business that impacts its management and economic development. The article is dedicated to the analysis of the essence and importance of digital transformation in the context of managerial and economic aspects. The key factors and manifestations of digital transformation in the business environment are studied, particularly its impact on business models, internal work processes and interaction with consumers. It has been determined that new digital platforms and services can create innovative ways to generate revenue and attract new customers. The article focuses on strategic planning as a necessary stage before the implementation of digital transformation. Before implementing digital initiatives, it is extremely important to conduct an analysis, clearly define goals and objectives, and understand how they will be integrated into the overall development strategy of the company. The study confirmed that leadership plays a critical role in the process of implementing technology initiatives. The effective contribution of leadership involves its active engagement in this process, facilitating the adoption of well-founded strategic decisions, and providing the necessary resources for the successful realization of initiatives. The article emphasizes that successful digital transformation requires not only technological changes, but also cultural ones, corporate culture should be aimed at accepting changes and being ready to adapt to the new digital environment. Research shows that successful implementation of digital initiatives requires employees to develop new skills, as well as flexibility and readiness for constant change, not only for IT professionals, but also for all levels of staff. The article highlights the significance of collaboration and partnership in modern business during digital transformation, emphasizing the opportunities presented by digital technologies to enhance interaction with partners and increase the efficiency of business processes.

Development reference model to build management reporter using dynamics great plain aggregated

The digital technology transformation impacts changes in business patterns that require companies to innovate to act appropriately in making strategic decisions quickly, precisely, and accurately to increase efficiency, be practical company performance, and impacts changes in business patterns that require companies to innovate to act appropriately in making strategic decisions quickly to improve the performance. An enterprise resource planning (ERP) system is one step toward achieving performance. ERP system is one step to achieving performance. ERP system is essential for companies to automate the efficiency of business processes. The decisions from management in implementing the ERP system are necessary for ERP implementation to be successful. However, in practice, companies still experience complexity. For that, it needs to be considered related a business process reference model is essential to enhance efficiency in implementing the ERP used. This research discusses the business process reference model based on the ERP dynamics great plain (GP) application aggregated using management reporter (MR) to help users better understand the practical overview. The methodology utilizes a reference model based on Microsoft Dynamics GP guidelines with a business process redesign approach. This contributes to developing business processes to help users understand using the ERP dynamics GP application.

Development reference model to build management reporter using dynamics great plain aggregated

The digital technology transformation impacts changes in business patterns that require companies to innovate to act appropriately in making strategic decisions quickly, precisely, and accurately to increase efficiency, be practical company performance, and impacts changes in business patterns that require companies to innovate to act appropriately in making strategic decisions quickly to improve the performance. An enterprise resource planning (ERP) system is one step toward achieving performance. ERP system is one step to achieving performance. ERP system is essential for companies to automate the efficiency of business processes. The decisions from management in implementing the ERP system are necessary for ERP implementation to be successful. However, in practice, companies still experience complexity. For that, it needs to be considered related a business process reference model is essential to enhance efficiency in implementing the ERP used. This research discusses the business process reference model based on the ERP dynamics great plain (GP) application aggregated using management reporter (MR) to help users better understand the practical overview. The methodology utilizes a reference model based on Microsoft Dynamics GP guidelines with a business process redesign approach. This contributes to developing business processes to help users understand using the ERP dynamics GP application.