Подходы к управлению информационной инфраструктурой предприятия на основе интеграции моделей качества и дизайна программного обеспечения

Abstract

The article discusses approaches to forming and managing the enterprise’s information infrastructure. The choice of approaches to the information infrastructure formation and management should be based on a comprehensive analysis of the organization’s needs, its goals and resources, and should be adapted to the organization’s specific conditions and requirements. It is noted that the successful management of an enterprise’s information infrastructure doesn’t only require the right approach, but also competence and experience in the field of IT management. Regardless of the chosen approach, the efficiency of the infrastructure depends on using modern technologies and management methods, as well as taking into account the specifics of the company’s activities. To ensure the management process effectiveness, it is necessary to apply modern tools and methods, such as management process automation, data monitoring and analysis, risk management and information security. The article discusses various approaches to managing the enterprise’s information infrastructure, such as the ITIL standard, COBIT and SWEBOK. It is stated that an effective solution for enterprises is an individual approach that allows considering various quality models and KPIs. The importance of using modern technologies and methods of information infrastructure management to improve the efficiency of business processes, to ensure information security and confidentiality, as well as to reduce the cost of its processing and storage is emphasized.