Documentation Services Research Articles

Effects of mindfulness-based stress reduction on cancer-related fatigue in patients with breast cancer: a meta-analysis of randomized controlled trials.

Mindfulness-based stress reduction (MBSR) has been widely used for improving psychological symptoms and sleep quality in breast cancer patients and has a positive impact on posttraumatic growth and immunology. Moreover, MBSR is increasingly being used in cancer-related fatigue (CRF) intervention studies for breast cancer patients, but conflicting results also exist. This study aimed to evaluate the effect of MBSR on CRF in patients with breast cancer. A comprehensive computer search of the Pubmed, Cochrane Library, Embase, Web of Science, China Biomedical Document Service System, China Knowledge Infrastructure Engineering, Wanfang Data Knowledge Service Platform, and VIP databases was performed. Randomized controlled trials (RCTs) published before April 10, 2023, were identified. The primary outcome was cancer-related fatigue associated with breast cancer. Two researchers independently screened the studies, extracted the data, and evaluated the methodological quality of the studies according to the inclusion and exclusion criteria. The Meta-analysis of the outcome indicators was performed using STATA 16.0 software. A total of 13 studies were included, including 1992 patients (997 patients in the MBSR group and 1015 patients in the control group). Compared with conventional care, MBSR significantly alleviated the symptoms of CRF in breast cancer patients (SMD=-0.32, 95% CI [-0.42, -0.22], z=6.54, p<.01). Under the supervision of experts, the 8-week MBSR had a great influence on CRF, especially in the Asian population. MBSR is effective in the treatment of CRF induced by breast cancer, and no obvious adverse effects occur; thus, MBSR can be recommended as a beneficial adjuvant therapy for treating CRF in breast cancer patients. https://www.crd.york.ac.uk/prospero/, identifier CRD42021245365.

Perception of Employment among Vocational School of Health Services Students

It is important to assess the employment perceptions of students from the Vocational School of Health Services to solve the problems observed in the labor market after graduation. In this context, this research aimed to determine the impact of students' perspectives on the profession, sector expectations, and career plans on their employment perceptions. The research utilized the "Attitudes and Thoughts of Vocational School of Health Services Students about Employment Status Scale" as the data collection tool. The study was conducted through an online survey method on students currently enrolled in the Medical Laboratory Techniques, Medical Documentation and Secretarial Services, Medical Imaging Techniques, and First Aid and Emergency Care Programs at Karadeniz Technical University Vocational School of Health Services. Student's t-test and ANOVA test were utilized for comparing groups. As a result of the study, it was determined that demographic variables such as class, age, and the program that students are enrolled in significantly influenced their career expectations, perspectives on the profession, sector expectations, and career plans.

Effectiveness of OpenSID Application in Improving Services in Kemamang Village Bojonegoro

The Bojonegoro District Government, together with the Bojonegoro District Communication and Information Office (KOMINFO), had implemented the use of the OpenSID application as a means of providing better public services. One of the areas where this initiative was being carried out was in Kemamang Village, Balen Sub-district, Bojonegoro District. The objective of this research was to describe the Effectiveness of Implementing the OpenSID Application in Improving Document Services in Kemamang Village. This study employed a qualitative descriptive research method, focusing on effectiveness measurement based on Subagyo’s criteria, which included program targeting accuracy, program socialisation, program goal achievement, and program monitoring. The research findings indicated that the OpenSID programme in Kemamang Village had effectively achieved its goals and objectives. OpenSID had facilitated access and enhanced citizen satisfaction. However, the programme’s socialisation aspect had not been effective, leading to low citizen participation. Intensive socialisation involving the community was necessary. Programme monitoring needed enhancement to identify issues and improve programme quality. The challenge of application maintenance also required attention to ensure programme performance. By undertaking these measures, the OpenSID programme could become more effective and optimal. The implementation of the OpenSID application in Kemamang Village was ineffective in terms of the socialisation and programme monitoring indicators. The lack of citizen engagement in socialisation had resulted in a lack of awareness regarding document creation requirements. Therefore, the Village Government needed to actively participate in planned socialisation methods. Ineffective monitoring has also led to system maintenance issues. Therefore, the Village Government should conduct regular monitoring to address problems and enhance programme effectiveness.

Evaluation of Financial Statements in Assessing the Financial Performance of the Local Government of South Labuhanbatu Regency

South Labuhanbatu Regency financial management is limited by established regulations, such as South Labuhanbatu Regent Regulation Number 66 of 2018 concerning Management of Information and Documentation Services within the South Labuhanbatu Regency Government. The South Labuhanbatu Regency Government carries out observations and research in carrying out research, as was carried out in research using a methodology published in 2018This study aims to evaluate the financial performance of the local government of South Labuhanbatu Regency based on the following factors: (1) Regional Autonomy Level Ratio (2) Regional Financial Dependence Ratio (3) Fiscal Decentralization Rate Ratio (4) Regional Original Revenue Effectiveness Ratio (5) Regional Original Revenue Efficiency Ratio (6) Regional Fiscal Management Effectiveness Ratio (7) Regional Tax Management Efficiency Ratio (8) Contribution Rate Ratio of Regional Owned Enterprises. The data is analyzed based on the theories of previous experts, then explained in detail for decision making on the financial performance of local governments. Based on the research conducted, the results show the regional financial performance of South Labuhanbatu Regency from 2013 to 2022 as follows: (1) The Regional Autonomy Level Ratio shows a very low level, with an average value of 6.98%, (2) the Regional Financial Dependence Ratio shows a high category, with an average value of 90.75%, (3) The Fiscal Decentralization Rate Ratio shows a very low level, with an average of 6.21%, (4) the Regional Original Revenue Effectiveness Ratio shows the less effective category with an average of 7.87%, (5) the Regional Original Revenue Efficiency Ratio shows the very efficient category with an average of 92.93%, (6) the Regional Fiscal Management Effectiveness Ratio shows the fairly effective category with an average of 97.74%, (7) the Regional Tax Management Efficiency Ratio shows the efficient category with an average of 19.37%, (8) The ratio of the degree of contribution of Regional-Owned Enterprises shows a contribution of 2.87%. So in this case the central government has failed in developing BUMD in South Labuhanbatu district. From the results of this analysis, it can be concluded that overall the development of South Labuhanbatu Regency carried out by the central government has been successfully implemented, this can be seen from the analysis of regional government financial reports which are reviewed from 8 measurement proportions, South Labuhanbatu Regency which has 4 measurement proportions that have been successful , while the proportion of 4 measurements that were unsuccessful, it can be seen that the proportion of measurements that were successful and those that were unsuccessful were the same. The suggestion in this analysis is that the South Labuhanbatu regional government can optimize human resources and natural resources as well as pay attention to infrastructure development and also increase the number of years of observation.

Comparison of Open Surgery Versus Minimally Invasive Surgery in Nonsevere Adult Degenerative Scoliosis: A Systematic Review and Meta-Analysis.

A systematic review and meta-analysis. This study aimed to evaluate the clinical efficacy of minimally invasive surgery (MIS) and open surgery in correcting ADS. Adult degenerative scoliosis (ADS) is a scoliosis secondary to degenerative changes in the intervertebral discs and facet joints in adults. Severe low back pain, radicular pain, and intermittent claudication are often present and require surgical treatment. PubMed, Embase, The Cochrane Library, China National Knowledge Infrastructure (CNKI) Database, Wanfang Data, Weipu Database, and China Biomedical Document Service System (CBM) were systematically searched for studies that focused on the clinical efficacy of minimally invasive surgery and open surgery to correct ADS. This meta-analysis included 11 studies, involving 1527 patients (581 in the MIS group and 946 in the open surgery group). Regarding surgery and outcome indicators, the operative time in the open surgery group was shorter, the MIS group had less intraoperative blood loss, shorter hospitalization time, and lower incidence of serious postoperative complications. In terms of imaging parameters, although there was no significant difference in Cobb angle improvement and sagittal balance, the open surgery group exhibited better lumbar lordosis improvement and pelvic tilt improvement. In terms of clinical scores, including changes in the ODI index and VAS scores for low back and leg pain, similar improvements were appreciated across both groups. In mild to moderate ADS, we found that the advantages of open surgery include greater improvement in lumbar lordosis and pelvic tilt angle and shorter operative time. The advantages of minimally invasive surgery are less intraoperative blood loss, shorter hospital stay, and fewer serious postoperative complications. There is no significant difference between the 2 surgical methods in terms of Cobb angle, clinical pain, and sagittal vertical axis improvement.

The Context Of Text: Harmonizing Multilingual Texts Of The WTO

Legal traditions of international institutions reflect how language shapes the interaction of individuals from various legal disciplines. Institutions like the European Union (EU), United Nations (UN) and World Trade Organization (WTO) cater to multilingualism by publishing different linguistic versions of their texts. These organizations have their own divisions to promote multilingualism – it is the General Assembly and Conference Management for the UN; the Directorate-General for Translation (DGT) in the EU; and the Language and Documentation Services Division (LDSD) for the WTO. In the context of the WTO, coordination among different language groups in drafting WTO documents appears to be lacking. In addition to creating hurdles in substantive law, issues of multilingualism at the WTO also affect the procedural aspects of the dispute. This may have implications on third-party rights, selection of panellists, and timely resolution of disputes, thereby influencing a party’s strategy in a dispute. Against this background, the authors explore the issue of multilingualism at the WTO vis-à-vis the UN and EU by adopting a comparative research methodology. The Article provides recommendations in the form of best practices for improvements at the WTO in the context of multilingualism. WTO, multilingualism, VCLT, translation, DSU, European Union, United Nations, Spanish, French, language

Perancangan Sistem Informasi Pemesanan Paket Dokuemntasi Wedding Berbasis Web Menggunakan Metode Prototype

Wedding Documentation is a service that helps every couple who will capture their wedding moments with photos and videos. Light Scape Visual is a wedding photography service located in the South Tangerang city area. Light Scape Visual is a place that provides several types of services according to the wishes of customers in the field of photography and videography. The ordering information system makes Light Scape Visual a wedding documentation service by utilizing web-based information technology, with the aim of expanding the area of promotion and sales of wedding packages and simplifying the ordering process. In making the ordering of this wedding documentation web information system using PHP programming with the Laravel and MySQL frameworks. This wedding documentation ordering information system is very helpful for those who don't want to be bothered with their wedding documentation problems and provides convenience for ordering packages that operate online.

Analysis of Motor Vehicle Tax, Motor Vehicle Title Transfer Tax, and Motor Vehicle Fuel Tax in 2018 - 2022 on Local Revenue in DKI Jakarta Province

This research aims to analyze the effectiveness and contribution of motor vehicle taxes, motor vehicle title transfer fees, motor vehicle fuel taxes to DKI Jakarta's PAD in 2018-2022. This research uses a qualitative descriptive method with secondary data obtained from local government financial reports via the official website of the Jakarta Information and Documentation Service. The data analysis technique used is the effectiveness analysis method with the effectiveness ratio and contribution analysis method. The results of this study show that there is effectiveness in the realization of motor vehicle tax with a very good level of effectiveness with an average of 100.81% and motor vehicle transfer fee tax with an average of 102.16% and motor vehicle fuel tax with an average of an average of 103.89% has a very good effectiveness level with a percentage that fluctuates from year to year. Motor vehicle tax contributes quite a bit and motor vehicle transfer fee tax has a low level of contribution to the PAD of DKI Jakarta Province, then motor vehicle fuel tax has a very low level of contribution to PAD of DKI Jakarta Province.

“WANTING TO DEVOTE MYSELF TO SERVICE IN THE KALMYK STEPPE”: ABOUT THE ULUS TRUSTEE SALIM-GIREY NURALIKHANOV

At the end of the 19th – beginning of the 20th centuries. The Kalmyk steppe retained the status of a special territory within the Astrakhan province, which was expressed in a management system built taking into account the nomadic life of the autochthonous population, with the preservation of certain elements of self-government. Throughout the 19th century, foreign administration experienced a shortage of officials capable of not only adapting to the conditions of the steppe, but also building a system of communication with the local population. The solution to the problem could be graduates of educational institutions who are representatives of the nomadic foreign population and who have expressed a desire to enter the civil service. One of them is the Sultan of the Inner Kyrgyz Horde of S.-G. Z. Nuralikhanov, who, despite financial difficulties, was able to get an education and enter the service. Within the framework of this article, from the standpoint of socio-cultural anthropology, his-torical elitology and imagology, based on the analysis of office documentation and formal service lists, a study of his life path was conducted. In conclusion, it was concluded that, despite his short period of service in the Kalmyk steppe, Nuralikhanov was the only representative of the foreign population of the empire as part of the guardianship corps of the Administration of the Kalmyk people of the As-trakhan province.

Evaluation of BERT and ChatGPT models in inference, paraphrase and similarity tasks

The purpose of this paper is to study the application of ChatGPT and BERT models in the field of mechanical engineering. In the context of machine learning, the ChatGPT and BERT models can be applied to various natural language processing tasks such as analyzing technical documentation and building instructions according to a particular version of the documentation, diagnosing malfunctions or customer service. The paper discusses the fundamental features of BERT and ChatGPT models, their origin, and also investigates the main architectural features and identifies the main advantages and disadvantages of the models. The paper analyzes and selects various natural language processing tasks to test the models’ ability to understand natural language in the context of machine learning. The selected criterion tasks are divided into semantic groups to identify the capabilities of ChatGPT and BERT models in each of three areas: logical inference tasks, paraphrasing tasks, and text similarity tasks. The paper also discusses the concept of operational design, which involves developing inputs that guide the models to produce desired outputs. The paper quantitatively analyzes and compares the performance of BERT and ChatGPT based models. The reasons for the bottlenecks of ChatGPT model in natural language understanding tasks are discovered and investigated. Possible improvements of ChatGPT model performance using the mivar approach are considered.

Optimization of Population Document Services in Villages using Naive Bayes and k-NN Method

Optimization of Population Document Services in Villages using Naive Bayes and k-NN Method

Trends in the Development of Digitalisation of Document Management Systems and Services in Public Authorities

The purpose of the work is to analyse and characterise the current state of development of electronic document management systems and services in the field of public administration, to outline directions for their improvement in the conditions of a digital society, in particular at the local level of state authorities. Research methodology lies in the application of general scientific and special methods of cognition; in particular, methods of comparative analysis, terminological and other research methods, and also methods of analytical Internet monitoring. The scientific novelty of the study lies in the fact that the trends and modern characteristics of document management information systems and services in the field of public administration at the local level are traced. The importance of solving organisational problems of integrating the entire complex of administrative services to meet the needs of citizens and functional aspects, taking into account the existing structures of executive bodies of the city council, is emphasised. Prospective directions for the development of electronic document management and service based on modern technologies have been identified: smart technologies (social card, electronic ticket, etc.), digital services and the "Action" application, development of electronic identification infrastructure in the field of administrative services. Conclusions. Ukraine has sufficient technological and organisational prerequisites for the development of electronic document management and service in the government structure. Implementation of the above systems has many advantages, including: the ability to organise productive work with information resources generated from various sources; to increase the efficiency of interaction between organisations and citizens, the functioning of all components of the local government system, to reduce the time frame for preparing and making management decisions by digitising the processes of collective creation and use of documents, and to increase the efficiency of the work of both individual employees and a specific local government body. Today, the legal and theoretical framework for solving the issue of improving the work of local state authorities in the field of electronic services is considered sufficient for its practical solution and further improvement. Keywords: information systems, electronic document management, electronic services, state administration bodies, local state authorities, administrative services, information and communication technologies.

Nursing Documentation Practices and Related Factors in Patient Care in Ethiopia: A Systematic Review and Meta-Analysis.

Ineffective nursing documentation practices have been reported to negatively impact patient outcomes and health professional efficiency. On the prevalence of nurses' documentation practices in Ethiopia, several separate studies have been carried out. However, there is no pooled prevalence of nurses' documentation practice. Therefore, this systematic review and meta-analysis aimed to assess the overall prevalence of nursing care documentation practice and related factors in Ethiopia. This review only included articles that were published. The main databases were Medline/PubMed, Web of Science, Google Scholar, Scopus, Ethiopian University Repository Online, and the Cochrane Library. Cross-sectional studies that satisfy the criteria and are written in English are included in the review. Using a random effects model, the pooled prevalence of nurses' documentation practices was determined. The funnel plot and the Eggers test were also used to look into publication bias. All statistical analyses were done with STATA version 14. This review included nine studies with a total of 2,900 participants. The pooled prevalence of nurses' documentation practice in Ethiopia was 50.01% (95% CI: 42.59 and 57.18; I2 = 93.8%; and P ≤ 0.001). In terms of subgroup analysis, Addis Ababa had the highest prevalence of nurses' documentation practice at 84% (95% CI: 77.18 and 90.82), while Southern Ethiopia had the lowest at 40.00% (95% CI: 38.10 and 44.90). Nursing documentation practices were statistically associated with the availability of nursing documentation formats, adequate nurse-to-patient ratio, motivation, and training. This review showed that one in two nurses practiced poor documentation of their daily activities in Ethiopia. Therefore, strict monitoring, evaluation, and supervision of nursing care documentation services are highly recommended for all stakeholders. We strongly recommend improving the identified factors by arranging training for nurses, motivating them, providing adequate documentation formats, and maintaining a nurse-to-patient ratio.

Tacit Knowledge Transfer for Posterity in Kenya: A Case of Kenya National Archives and Documentation Service, Nairobi Kenya

The study was to examine on tacit knowledge transfer for posterity in Kenya National Archive and Documentation Services (KNADS). Despite the importance of tacit knowledge transfer, little strategies exist on how knowledge is transferred in the Archive for posterity. The purpose of this study was to increase the understanding of Kenya National Archive strategy on tacit knowledge transfer among staff members in Kenya National archive and Documentaries. The study was guided by three specific objectives, one was to determine the strategies for transferring tacit knowledge at the Kenya National Archives and Documentation services, to examine the barriers of tacit knowledge transfer at the Kenya National Archives and Documentation services, to make recommendations and propose a framework to enhance tacit knowledge transfer at the Kenya National Archive and Documentaries. Descriptive survey design was employed in the study. Stratified random sampling was used as it covered all sections of staff members of the archive that gave a sample size of 150. Both Primary and Secondary data was availed using questionnaires and interviews. The reliability for the research instruments was determined by Cronbach's alpha through Test-retest method where a value more than 0.70 was considered reliable. Validation was determined by the supervisor and data collection experts. Data was analyzed using both inferential and descriptive statistics that was presented in percentage, mean, standard deviations and tables. A pilot study was conducted in the Kenya National Archives and documentation services and data analyzed to ensure that validity and reliability of the instruments. The data was analyzed using SPSS (version 23) and presented by way of means, percentages, standard deviation, tables and figures. The results obtained from the study was used to improve tacit knowledge transfer in Kenya National Archive and Documentation Services for posterity. Among the key findings were that the core feature of successfully transferring knowledge and reusing it is through learning strategy by sharing skills, methods experience and attitudes through tacit knowledge sharing. Other finding is through teamwork, ICT also facilitates tacit transfer, social networking and online discussions and forums among individuals. The study concludes that successful transfer of knowledge is through group learning strategy, through teamwork, proper communication, encouragement and assurance of staff members from losing their jobs after sharing the tacit knowledge with the newly employed staff.

Safety and efficacy of enhanced recovery after surgery among patients undergoing percutaneous nephrolithotomy: protocol for a systematic review and meta-analysis

IntroductionEnhanced recovery after surgery is widely used in the perioperative period in the field of urology; however, it lacks comprehensive and systematic evidence supporting its efficacy and safety after percutaneous...

Making waves: Mental health impacts of inadequate drinking water services - From sidenote to research focus.

The paramount significance of the harmful impacts of poor drinking water services on physical health have been recognized for decades. Besides, over the past twenty years, an additional body of literature on their negative mental health impacts has emerged. With this brief review, we summarise the findings of the scholarship to advance addressing overall health (physical, mental, and social) in the water sector. We furthermore review the key policy documents of this field with a focus on mental health aspects and give recommendations for practitioners and decision-makers on addressing mental health in water service delivery. We reviewed the existing published works (42) assessing psychological impacts of deficient drinking water services in low-income settings. We then identified and compared the different mechanisms causing negative mental health outcomes described in them. For these purposes, we used a water insecurity experience -model and the vulnerability-stress model of clinical psychology. Next, we probed key international and national guiding documents of the water sector to analyse how mental health issues resulting from poor services are addressed today. We found that according to the literature, poor quality and quantity of water was predictably one of the most important psychosocial stressors to users. Surprisingly, however, various kinds of water-service-related inequalities (e.g. between genders, communities or socio-economic groups) showed up as equally significant stressors. Our analysis with the vulnerability-stress model furthermore indicates that insufficient drinking water services may predispose to common mental disorders particularly through external stress. Existing field guidelines have evolved to highlight the values of non-discrimination and participation, whilst mental health aspects remain ignored. This should not be the case. Therefore, practices for addressing mental health effectively in documentation and water service development should be further researched. But already in the light of the existing literature, we urge stakeholders to focus more on the negative mental health impacts of unequal service provision for users and nearby people left without improved services.

Augmedix Bangladesh re-humanizing healthcare service

In 2012, Stanford University graduates “Ian Shakil” and “Pelu Tan” founded Augmedix in Silicon Valley (Augmedix Remote Documentation Services, 2019). Augmedix serves patients in the United States and three other countries. One of them is Bangladesh. This case is developed to present the operational framework of Augmedix Bangladesh based on secondary sources of information. To free up doctors’ time, this app instantly documents doctor-patient talks in the patient’s medical file. Augmedix’s platform uses NLP Technology and skilled staff to ensure correct and consistent documentation. In Bangladesh, this highly skilled group goes by the name “Scribe.” Using audio and visual input, a doctor in the United States and a scribe in Bangladesh (Augmedix BD) build a patient’s medical record in real-time. Clinicians using the Augmedix Ambient Automation Platform carry out Augmedix processes. This innovation will reduce the amount of time spent by doctors manually documenting patient information. This innovative technology might save doctors two to 3 hours per day. In this service, they provide live communication, notes, data service, etc.

Preservation and Conservation Initiatives of Libraries in Sri Lanka: A Review of Literature

Libraries are institutions that provide access to a comprehensive collection of information and resources for educational, research, and recreational purposes. They serve as repositories of knowledge and offer numerous services to their communities. In this process, libraries play a paramount role in preserving and conserving library materials for future generations. The objectives of this paper were to investigate the significant Preservation and Conservation (PAC) initiatives of library materials from the ancient periods (3rd Century BC to 5th Century AD), the colonial period (1505 to 1948), and the post-independence period (1948 to date), to identify the gaps related to the current practices of PAC in Sri Lanka and to identify the issues related to PAC in Sri Lanka. This study focused on a qualitative research method. Relevant literature was found through secondary sources such as books, journal articles, conference papers, organizational reports and websites. The Department of National Museums (DNM), Department of National Archives (DNA) and National Library and Documentation Services Board (NLDSB) and Sri Lankan University Libraries (ULs), were purposively selected. The secondary resources were gathered from online and offline resources based on subject-related keywords. The published year was not considered during the process, and priority was given to Sri Lankan and foreign-authored publications on preservation and conservation of library materials in Sri Lanka. Literature was analyzed based on above mentioned three time frames selected for the study. The study identified growing trends in preservation and conservation practices from ancient to post-independence periods. Even though some evidence goes back to King Vijaya’s period (483 BC), official writing was started in 103–77 BC. Some writing materials, such as inscriptions, palm leaves, and golden plates, were used during this period. And they were preserved for future purposes. Later, in the colonial period, the Portuguese, Dutch and British developed writing materials and established positions such as Record keepers and Archivists. They introduced ‘paper’ in this period. Then, in the post-independence period, the DNM, DNA, NLDSB and ULs were identified as pioneering organizations that led the task of preserving. It was identified gaps between the literatures and existing literature only identified palm leaves as a main library material to be conserved and preserved. The main issues derived from the analysis were a lack of financial allocations, policies, laws and regulations, training, and research related to the field. The study pointed out the need for a separate preservation and conservation unit to handle the preservation activities in each library while establishing a distinct institute for Research and Development and to provide necessary training required to maintain the activities of preservation and conservation of library materials in the country.

Implementasi Kebijakan Pelayanan Informasi dan Dokumentasi dalam Meningkatkan Pelayanan Humas pada BPSDM Provinsi Sumatera Utara

The objectives to be achieved are to know and analyze about: Implementation of Information and documentation service policies in improving Public Relations Services at the Human Resources Development Agency of North Sumatra Province and what factors support and hinder it. . This research uses a type of qualitative research that focuses on the Implementation of Information and Documentation Service Policies in Improving Public Relations Services at the Human Resources Development Agency by focusing on the flow of services and personnel willingness and competence in providing information and documentation for the public. In the framework of the Implementation of Information and Documentation Services in Improving Public Relations Services, it becomes a supporting element for BPSDM Nort Sumatra Province in carrying out its activities as a training institution that creates Professional, Trustworthy and Dignified ASN. Implementation at the Human Resource Development Board of North Sumatra Province needs overall support and commitment to get better results. This is demonstrated by the leadership's commitment to improving the performance and competence of personnel in managing information and documentation in improving public relations services. The inhibiting factors in terms of communication, resources, disposition and bureaucratic structure make it a consideration for BPSDM Nort Sumatra Province to continue to strive to implement personnel performance and competence improvement programs in managing Information and Documentation in Improving Public Relations Services through collaborative planning, budgeting, implementation, evaluation and reporting as a whole.

Media Sosial Sebagai Media Pelayanan Informasi Perguruan Tinggi

This article discusses social media as a medium for university information services. The purpose of this study was to determine the social media used by public relations at UIN Fatmawati Sukarno Bengkulu as a State Islamic Religious College under the Ministry of Religion as a form for information services. The research method used is “field research”. The informants of this research are the editor and admin of the official social media manager of UIN Fatmawati Sukarno Bengkulu. The results Humas of UIN Fatmawati Sukarno Bengkulu performs its functions as university public relations, including: providing public information services through social media (instagram, youtube and facebook fanspages) become the focus of university information and documentation service and establish relationships with various media (media relations). As well as social media managers (instagram, youtube and facebook fanspage) as a form for public information services managed by public relations at UIN Fatmawati Sukarno Bengkulu, which are effective in manage agency information with the public. The result by the achievement of 2nd place in the webomatric of universities in Bengkulu Province.