Augmedix Bangladesh re-humanizing healthcare service

Abstract

In 2012, Stanford University graduates “Ian Shakil” and “Pelu Tan” founded Augmedix in Silicon Valley (Augmedix Remote Documentation Services, 2019). Augmedix serves patients in the United States and three other countries. One of them is Bangladesh. This case is developed to present the operational framework of Augmedix Bangladesh based on secondary sources of information. To free up doctors’ time, this app instantly documents doctor-patient talks in the patient’s medical file. Augmedix’s platform uses NLP Technology and skilled staff to ensure correct and consistent documentation. In Bangladesh, this highly skilled group goes by the name “Scribe.” Using audio and visual input, a doctor in the United States and a scribe in Bangladesh (Augmedix BD) build a patient’s medical record in real-time. Clinicians using the Augmedix Ambient Automation Platform carry out Augmedix processes. This innovation will reduce the amount of time spent by doctors manually documenting patient information. This innovative technology might save doctors two to 3 hours per day. In this service, they provide live communication, notes, data service, etc.