E-government Research Articles

Цифровой суверенитет государств-реципиентов иностранных технологий электронного голосования

The article reviews problems of digital sovereignty of a state in the conditions of rapid development of digital communication platforms, one of the manifestations of which is electronic government and electronic voting. Governments of many countries address foreign IT companies ready to create and administer the entire electoral infrastructure, however, the states that borrow electronic voting technologies run the risk of turning to a digital colony of an IT company that interferes with internal affairs of another state by holding elections. Western IT companies dominate on the global electronic voting market, the majority of those is registered in the USA. The article concludes that states that are able to create own technological solutions to hold electronic voting should aim to avoid the use of any foreign products, and Russia should be more active in promotion of its approaches to protection against foreign interference with elections.

Correction to: Enhancing access to digital justice: digital governance of dispute resolution and dispute prevention in online commercial activities

Correction to: Enhancing access to digital justice: digital governance of dispute resolution and dispute prevention in online commercial activities

Integrating Heuristic Evaluation and Think-Aloud Protocols By Applying Nielsen’s Metrics on Indonesian e-Pangan Application

Usability testing has emerged as one of the most important aspects of software testing to provide high-quality software to users. The purpose of this study is to evaluate the usability of an Indonesian mobile government application known as e-pangan. Because of the growing number of mobile phone users, the government has deployed mobile applications to make it easier for people to obtain information. Unfortunately, mobile government is not user-friendly and still has a lot of issues, as evidenced by user reviews in the Google Play store. The study employed a hybrid usability methodology that included heuristic evaluation and think-aloud protocols. The mobile government application Panel Harga Pangan will be tested to represent the study of this testing. Furthermore, the heuristic evaluation is performed by a usability expert, while the think-aloud protocols are performed by ten users. Nielsen's metrics are applied to measure the learnability, efficiency, memorability, error rate, and satisfaction of the application. The results of the research show that the application has an average score of 66%, indicating that while some users might discover it challenging others might discover it to be straightforward. This research is expected to be beneficial for usability practitioners or developers to develop a user-friendly e-government application.

Recognizing and Describing the Factors Affecting the Design of the Innovation Ecosystem Model in the Field of Health with an Emphasis on the Role of E-Government

Background: Development of innovation issues in countries has led to the formation of new concepts in this field. Some of these concepts include innovation systems ranging from national, sectoral, etc., innovation networks, commercialization, and innovation ecosystems. Therefore, the purpose of this study is to design recognition and description of the factors affecting the design of the ecosystem model of innovation in the field of health with an emphasis on the role of e-government. Methods: The type of qualitative study is a type of theory. A semi-structured interview was used to gather information. And the analysis of Strauss and Corbyn's method and the paradoxical model were used. The samples were selected through targeted sampling. And finally, 7 senior and middle managers of government and non-governmental hospitals in Yazd province entered the study. Results: The model designed in this study includes the effective dimensions and components, obstacles and strategies, causal conditions, contextual, intermediary and constituent elements that are the pivotal phenomenon, Shows the consequences and strategies. identifiers and Ecosystem Factors Innovation 37 Concepts, 4 Main categories Enabling policies and regulations, Access to data and infrastructure، funding and validation opportunities and ease of acceptance and dissemination of innovations (from interviews and research literature) were formulated in the form of a conceptual model Conclusion: The process of study was explained in the form of the story line of the electronic government data theory. Finally, the innovation ecosystem model in the field of biotechnology was designed and analyzed. Finally, this model can be used to design an innovation ecosystem in the field of health.

The evolution of digital legal proceedings in African countries: Nigeria, Egypt and South Africa in the focus

The adoption the Digital Transformation Strategy for 2020-2030 by the African Union stands out as a significant milestone in advancing digital agendas and programs across African countries. The integration of digital technologies into the society and economy is acknowledged as a catalyst for fostering innovative, inclusive and sustainable growth. Formulated upon existing ICT initiatives in Africa, this strategy not only holds socio-economic importance for the continent’s development by also play a pivotal role in ensuring digital governance. African countries grapple with challenges such as unemployment, poverty, and digital divide, making the coordinated policy of all states critical for the successful realisization of the digital strategy. Essential components include adequate financing, regional integration, international cooperation and harmonization. The digital transformation of justice holds the potential to address various issues concerning accessibility and efficiency of the judicial method of safeguarding the rights and legitimate interests of citizens and business entities. A notable concern is the lack of trust in the judicial system by over 53% of Africans, emphasizing the need for improvements in legal systems to combat delays, corruption, and hight litigation costs. Moreover, the digital gender gap poses a particular challenge, with only 24% of women in Africa having access to the Internet. Rural women, facing additional societal barriers, encounter difficulties in accessing legal aid, property and economic opportunities. Leveraging digital technologies to enhance justice systems, including through remote court participation and electronic case management, can mitigate these challenges. By facilitating gender-inclusive access to justice, reducing costs and processing time, and enhancing overall judicial efficiency, digital transformation in the realm of justice may pave the way for more equitable legal processes. The theoretical and methodological foundation of the study is rooted in a dialectical approach to understanding social processes and legal phenomena. The objectives of this study also necessitate application of a number of general scientific methods. Methods of analysis and synthesis are employed to examine legal trends in the progression of electronic justice, as well as to compare the evolution of digital justice in Egypt, Nigeria, and South Africa. The unique characteristics of the study’s object - civil legal relations emerging during the exrercise of the right to judicial protection in electronic format - also require the use of private law methods.

The Influence of Technology Acceptance Model on Intention to Use Electronic Government Systems with Trust as a Mediation Variable (Study of the General Election Commission Secretariat State Civil Apparatus in Lampung Province)

The General Election Commission is a national, permanent and independent election organizing institution which is tasked with carrying out elections and has working areas throughout the territory of the Unitary State of the Republic of Indonesia. The problem that occurs in the research object is that the Technology Acceptance Model and electronic-based government systems create a gap for employees with various conditions of ability to use technology that continues to develop. The aim of this research is to determine the influence of the Technology Acceptance Model on the intention to use an electronic-based government system with trust as a mediating variable in the state civil apparatus of the General Election Commission Secretariat in Lampung Province. This research is quantitative research and was analyzed using Structural Equation Modeling (SEM) analysis. The data used in this research was obtained from the results of questionnaire testing on 251 employees from the State Civil Apparatus Secretariat of the General Election Commission in Lampung Province who were sampled in the research using the Stratified random sampling technique. The results obtained from this research are that Perceived Ease of Us (PeoU) has a positive and significant effect on the intention to use SPBE, Perceived Usefulness (PU) has a positive and significant effect on the intention to use SPBE, Perceived Ease of Us (PeoU) has a positive and significant effect on trust in SPBE, Perceived Usefulness (PU) has a positive and significant effect on trust in SPBE, Trust in SPBE has a negative and insignificant effect on intention to use SPBE, Trust in SPBE is unable to mediate the influence of Perceived Ease of Us (PeoU) on intention to use SPBE and Trust in SPBE is not able to mediate the influence of Perceived Usefulness (PU) on intention to use SPBE.

The Impact of E-Government Services, Citizen Participation, and Transparency on Public Trust in Government

This study examines the impact of e-government services, citizen participation, and transparency on public trust in government. The objective is to explore how digitalization in public services, along with enhanced citizen engagement and increased transparency, can influence the level of trust citizens place in their governmental institutions. Using a qualitative research approach, this study draws on existing literature and case studies to analyze these interrelated factors. Data collection involved a comprehensive review of scholarly articles, government reports, and case studies that provide insights into how e-government initiatives, participatory mechanisms, and transparency measures have been implemented and their subsequent effects on public trust. The analysis reveals that e-government services significantly contribute to the efficiency and accessibility of public services, thereby fostering trust among citizens. Additionally, active citizen participation in decision-making processes and transparent governance practices enhance the perceived accountability and integrity of the government, which further boosts public confidence. The findings suggest that a holistic approach combining e-government, citizen engagement, and transparency is crucial for building and maintaining trust in government institutions. This research provides a nuanced understanding of the dynamics between digital governance, civic involvement, and trust, and underscores the need for policymakers to integrate these elements into their governance strategies to improve public trust.

Can government digitalization promote the urban–rural equalization of basic public services? Evidence from double machine learning

ABSTRACT Information technology, as an important tool for realizing the modernization of national governance system and capacity, has brought new opportunities for improving the government’s capacity to deliver basic public services (BPS). Taking the information benefiting people pilot policy as an exogenous shock, we use the double machine learning model to examine the impact of government digitization on urban – rural BPS equalization based on panel data of prefectural cities in China from 2006 to 2021, which overcomes the limitations of the linear setting of traditional causal inference models and maintains estimation accuracy under high-dimensional control variables. The findings suggest that government digitization can significantly contribute to urban – rural BPS equalization, and this conclusion holds after a series of robustness tests. Mechanism test reveals that government digitization promotes urban – rural BPS equalization by improving the efficiency of BPS supply and the efficiency of fiscal transfer payment. Moreover, for cities with low fiscal pressure, high fiscal transparency and low economic growth pressure, government digitization will have a stronger driving effect on urban – rural BPS equalization. This study provides valuable theoretical insights and policy ideas for promoting BPS equalization through digital governance.

Analysis of Vulnerabilities in College Web-Based System

Web-based systems are used extensively in Korea because web standards have been adapted by the law (e.g., Electronic Government Act). Users can easily access web-based systems if they are connected to the Internet. However, distinguishing between malicious and benign access is very difficult and many potential vulnerabilities exist. In this study, we attempt to leak the information of other users without permission using a non-encrypted API and web source code analysis in a college web-based system. An experiment demonstrates that the information (e.g., other students’ course grades) can be leaked and abnormal data can be embedded in the request. In addition, we discuss methods for preventing such vulnerability attacks.

Mobile Government Use and Crisis Management: The Moderating Role of Techno-Skepticism

Providing user confidence in mobile government services (MGS) is essential for the success of mobile government. This study aimed to test the moderating role of techno-skepticism in the impact of crisis management on mobile government. Due to several inadequacies, citizens seem to respond negatively to the use of certain public technological services, leading them to develop a perspective of techno-skepticism. This issue has been cited in numerous scholarly studies as a critical component in the effective implementation of technological innovations. The effectiveness of digital technology in the procurement of public services is highly dependent on the perceptions and behaviors of its users. In this context, this study measured the attitudes of the participants and the connections between techno-skepticism, mobile government use, and crisis management among Northern Cyprus residents over 18 years old. The study employed a quantitative approach. A five-point Likert scale was used to collect data by modifying the survey questions to fit the scope of the study. The study participants were selected using the random sampling method to acquire data from a total of 402 citizens. The study findings revealed that techno-skepticism mediates the impact of crisis management on mobile government. As a result, techno-skepticism is a critical and decisive factor in citizens’ mobile government use, affecting its utilization frequency. Techno-skepticism was also found to play a vital role in mobile government use. The current study represents a pioneering effort in testing the moderating role of techno-skepticism in the impact of crisis management on mobile government. It also provides various contributions to theory and practice, particularly in the fields of mobile government and the use of digital technologies.

Web3-DAO: An ontology for decentralized autonomous organizations

Decentralized autonomous organizations (DAOs) are relatively a newly emerging type of online entity related to governance or business models where all their members work together and participate in the decision-making processes affecting the DAO in a decentralized, collective, fair, and democratic manner. In a DAO, members interaction is mediated by software agents running on a blockchain that encode the governance of the specific entity in terms of rules that optimize their business and goals. In this context, most popular DAO software frameworks provide decision-making models aiming to facilitate digital governance and the collaboration among their members intertwining social and economic concerns. However, these models are complex, not interoperable among them and lack a common understanding and shared knowledge concerning DAOs, as well as the computational semantics needed to enable automated validation, simulation or execution. Thus, this paper presents an ontology (Web3-DAO), which can support machine-readable digital governance of DAOs adding semantics to their decision-making models. The proposed ontology captures the domain logic that allows the sharing of updated information and decisions for all the members that interact with a DAO by the interoperability of their own assessment and decision tools. Furthermore, the ontology detects semantic ambiguities, uncertainties and contradictions. The Web3-DAO ontology is available in open access at https://github.com/Grasia/semantic-web3-dao.

Use of End-to-End Tool for the Analysis of the Digital Governance of Ports

Use of End-to-End Tool for the Analysis of the Digital Governance of Ports

Grain storage security in context of government digital governance: a tripartite evolutionary game analysis of speculative behavior

Grain storage security in context of government digital governance: a tripartite evolutionary game analysis of speculative behavior

Metaverse Adoption in Public Sector: A Bibliometric Analysis

The objective of this study is to map the landscape and knowledge structure of the public sector metaverse through bibliometric analysis. Following this, a descriptive overview of the current state of public sector research related to the metaverse, including the leading ten authors and sources, most relevant keywords, and primary research topics, will be presented. The selection of the Scopus database was based on its status as the largest repository of its kind and its provision of an extensive compilation of abstracts and citations for peer-reviewed articles, proceedings, and journals. The initial search yielded 369 documents from Scopus; after eliminating duplicate and irrelevant articles, 354 documents remained. The results demonstrate the substantial development of the metaverse in the public sector, with an annual growth rate of 14.89%. This indicates that the adoption of virtual technology and the metaverse is gaining importance in the public sector. Castronova ranks first in terms of the quantity of studies published, with five articles, followed by De Kool and Zhang. "Metaverse," "virtual reality," and "virtual world" are the most pertinent keywords. Due to the extensive research that has been conducted on these phrases, they represent fundamental concepts in the field. Additional frequently occurring terms include "social networking (online)," "interactive computer graphics," "government data processing," and "internet." These terms underscore the significance of governance, human factors, technology, and data in shaping the trajectory of digital government services. They also exemplify the interdisciplinary character of metaverse applications within the public sector.

Enhancing natural resource efficiency through digital government: Evidence from the utilization of energy, water, and land resources

With the support of digital technology, the digitization of government governance has become a key strategy worldwide. One of the aims of digital transformation of government governance is to fully utilize data resources to enhance the utilization and management efficiency of natural resources. Utilizing panel data from 262 China's cities spanning from 2009 to 2019, this paper employs a Difference-in-differences (DID) model to investigate the impact of digital government on natural resource efficiency. The empirical results reveal that the establishment of digital government improves natural resource efficiency. This beneficial impact is transmitted through three channels: government efficiency, regional digital infrastructure, and regional innovation and green innovation levels. Additionally, the facilitation of the digital government on natural resource efficiency exhibits significant regional heterogeneity, with a more pronounced positive effect in the eastern region and regenerative resource-based cities. Finally, the study investigates the effectiveness of digital government on the efficiency of different types of natural resources and the spatial spillover effect of its implementation. Our results provide empirical evidence for the relationship between the digital government and natural resource efficiency, offering a practical reference for the digital transformation of government governance in developing countries.

Research on the Coordinated Development of Digital Economy, Green Technology Innovation, and Ecological Environment Quality—A Case Study of China

Based on panel data from 285 prefecture-level cities in China from 2019 to 2023, the synergistic effects of the digital economy, green technology innovation, and ecological environment quality were analyzed. First, using the entropy method, the measurement dimensions of the indicators of the digital economy, green technology innovation, and ecological environment quality were obtained. Second, employing a neural network model with these measurements as input variables, the interactive relationship among the digital economy, green technology innovation, and ecological environment quality was explored. Finally, based on the calculation results of the neural network model, the importance and impact of each input parameter on ecological environment quality were determined using weight analysis methods. The research findings indicate: (1) Utilizing the entropy method, the measurement dimensions of the indicators of the digital economy, green technology innovation, and ecological environment quality were obtained. Analysis of each indicator measurement reveals that environmental pressure has a significant impact on ecological environment quality, with significant differences in environmental pressure among different regions. Industrial digitization emerges as the core factor influencing the digital economy, being the most significant driving effect, followed by digital industrialization. Green technology innovation is crucial for promoting environmental protection and achieving high-quality green economic development. (2) Based on the neural network model, the interactive relationship among the digital economy, green technology innovation, and ecological environment quality was revealed. The results indicate that the digital economy has a direct impact on improving ecological environment quality. The relationship between the digital economy and the ecological environment exhibits nonlinear effects, with the rate of change in environmental pressure and environmental status measurements initially increasing significantly and then gradually slowing down as the measurement levels of digital industrialization and industrial digitization increase. Improvement in digital governance and data value measurement levels will contribute to enhancing environmental status and environmental governance levels. (3) Through weight analysis, it was found that in terms of direct effects, industrial digitization, and digital industrialization have the most significant impact on environmental pressure, with importance coefficients of 0.45 and 0.3, respectively, while data valorization has the least impact. Regarding intermediary effects, industrial digitization and green technology innovation have the most significant impact on environmental pressure, while digital governance and green technology innovation have a relatively clear impact on environmental status and environmental governance. These results lay the foundation for promoting the coordinated cooperation between the digital economy and green technology innovation and for advancing the establishment of a win–win situation between economic development and environmental protection.

Mineral wealth to green growth: Navigating FinTech and green finance to reduce ecological footprints in mineral rich developing economies

The main objective of this research is to investigate the relationship between the green finance, Fintech, ecological footprints of Mineral rich developing economies namely Peru, Indonesia, Kazakhstan, Argentina, Philippines, Ghana, India, Mexico, Zambia, Turkey, Chile, Saudi Arabia, South Africa, Brazil, Russia, China. The This study investigates the role of Fintech and green finance in influencing the environmental landscape of mineral-rich developing nations. This study analyses data from Mineral rich developing economies states spanning the period from 2003 to 2022. The main areas of investigation are digital governance, Fintech, environmental degradation, and green finance. Three distinct regression models were employed to investigate the impact of FinTech, and green finance on, CO2 emissions, NO2 emissions, and ecological footprints. The ecological footprint was introduced as a means of evaluating the state of the environment, taking into account both ecological and biological factors. Promoting green and financial technologies is critical for disentangling environmental degradation and economic success. Finally, the report suggests an inclusive policy framework for mineral-rich developing nations that protects the environment while promoting economic development. The findings of the study imply that the mineral rich developing economies can incorporate the study's significant findings into their policies. The text emphasises the importance of improving Fintech, prioritising green finance, and pursuing prudent economic growth as means of fostering sustainable and environmentally conscious development.

The impact of blockchain on Brazilian public procurement processes from the perspective of transaction costs: scenarios as perceived by experts

Purpose This paper aims to explore the impacts of a blockchain network implementation to support purchasing processes of a Brazilian public organization. Design/methodology/approach The Grumbach method was used to build the scenarios. Five experts with knowledge in blockchain and experience in public procurement were consulted on 20 possible preliminary events, defining their probability of occurrence and relevance. The data obtained were processed in Puma software, which returned a selection of ten definitive events, based on probability, relevance and standard deviation indicators, generating a map of prospective scenarios. Findings Three following scenarios are shown, the ideal scenario, the one with greater implantation benefits and fewer complications; the trend scenario, more likely to occur under current conditions; and the most likely scenario of occurrence, according to experts. The results indicated which simulated events are drivers (motives), and which are influenced (dependent). They were categorized as opportunities or threats to the deployment of the technology. Research limitations/implications Although public procurement processes are standardized by Brazilian legislation, new events may arise from the replication of the model in different organizations. The research revealed the need for practical testing in a simulated public procurement environment. Originality/value The article explores the interaction between disruptive network technology and processes linked to public sector efficiency. Studies on electronic government point to the future of public management.

Integrative Digital Governance: The Role of Public Administration in Promoting Sustainable Development amid Post-Pandemic Technological Innovations

Abstract Our study intends to find out how integrative digital governance in public administration can support sustainable development. The Covid-19 pandemic’s effects and current technology developments presented the chance. Mainly qualitative analysis, which included case study analysis and a review of the specialized literature, made up the research approach. Using this approach, we want to find potential approaches to include digital transformation into public administration. Our initial assumption was that the digitalization of public administration might make it easier to accomplish goals related to global development. Based on the findings of our study, we can declare that digitisation of public administration has a great potential to boost effectiveness, openness and civic engagement. Technologies would make participation easier and guarantee equal access for all citizens. All the same, our study emphasizes how complicated digitalization is. This covers the possible hazards connected to digital technology included into systems of public administration. We underline as recommendations the need of implementing a cooperation strategy that includes several activity sectors and degrees of digital governance. Our study has certain limitations mostly because we chose a limited number of case studies. This reality, we think, may affect the general applicability of the obtained results. We advise considering these restrictions in case our study is replicated. Furthermore, we think that the rate at which technology is developing now calls for a constant assessment of the outcomes that are attained by incorporating post-pandemic technological advancements into digital governance. Our study adds value by advancing our understanding of sustainable development in the digital era and by drawing attention to the challenges public administration has in embracing and leveraging digital developments.

Unlocking green potential: The digital government-driven revolution in corporate green innovation

This study leverages data of China's A-share listed companies spanning from 2010 to 2020, using the Internet Plus Government Services initiative as a quasi-natural experiment. By employing the difference-in-differences method, it empirically examines the empowering effects and underlying mechanisms of digital government on corporate green innovation. Research findings are as follows: 1) Digital government significantly enhances both the quantity and quality of corporate green innovation. 2) Corporate green innovation can be enhanced by digital government through promoting the digitization of the business environment, reducing transaction costs for enterprises, increasing R&D investment and green investments. 3) The enabling effects of digital government on corporate green innovation are particularly evident in companies with better environmental information disclosure, elevated levels of digital technology application, non-heavy-polluting industries, and enterprises located in regions with stricter environmental regulations. From the perspective of internalizing digital technology into government transformation, this study provides important insights for the future coordination of policies related to digital and green development.