Process Compliance Research Articles

From Hype to Reality: Navigating the Challenges of RPA Implementation

The term Robotic Process Automation (RPA) was first utilised in 2012 (Hindle, 2018). The term began to gain traction in 2014 when businesses started to announce major savings because of automation. In early 2016, RPA back office automation became more significant but during this period it was still relatively limited (Willcocks & Lacity, 2016). From 2016 to 2017 the global RPA market increased by 64% (Fersht, 2017). They also reported a 42% increase in the global market for RPA between 2017 and 2018 and an anticipated increase of a further 94% between 2018 and 2021 (Fersht, 2017). The demand for RPA has increased using AI and software robots are expected to be the key drivers of growth. RPA continues to gather prominence throughout Europe as companies are eager to improve customer experience and to offer a streamlined service particularly for the financial services industry (Information Services Group, Inc., 2018). The key objective is to improve organizational performance and the customers’ experience using an RPA solution. The RPA solution will enable the organization to provide around the clock robot assistance to the client, enhancing effectiveness and efficiency of the compliance process, faster return on investment (ROI), reduced processing time as well as helping to meet deadlines, improved quality with reduced human errors (Pattfaut and Borghoff, 2022). However, RPA is an extensive process and requires expertise in this space, structured input, and governance to achieve optimal implementation. The research objective of this investigation therefore is to explore methods for automating business processes while reducing operating costs and improving efficiency. In doing so, three research questions are presented: 1) What are the key phases in an RPA implementation?: 2) What activities are involved in each of the phases?; and 3) What should be the focus of each of these activities?

Enhanced Recovery After Surgery (ERAS) Program for Anterior Cervical Discectomy and Fusion (ACDF) in Patients Over 60 Years Old.

Enhanced recovery after surgery (ERAS) is currently widely used in many surgical specialties, but there is still a lack of concern about the cervical ERAS program for old patients (>60 years old). We aimed to determine whether our ERAS program significantly improved satisfaction and outcomes in old patients (>60 years old) with anterior cervical discectomy and fusion (ACDF). This is a retrospective cohort study. The study enrolled patients if they were over the age of 60 years old underwent ACDF from July 2019 and June 2021 (ERAS group) and from January 2018 and June 2019 (non-ERAS group). Data including demographic, comorbidity, and surgical information were collected. We also evaluated ERAS process compliance, primary outcome, surgical complication, and length of stay (LOS). There were 135 patients in the ERAS group, and 122 patients in the non-ERAS group were included. A comparison of the demographic data revealed that there were no statistically significant intergroup differences observed between the group. Overall, ERAS pathway compliance was 91.9%. There were no significant differences in the fusion levels, operative time, intraoperative blood loss, postoperative VAS score, and complications between the ERAS and non-ERAS groups. In addition, there was no significant difference in readmission and mortality at 30-day follow-up between the two groups. However, we observed a statistically significant decrease in the LOS in the ERAS group (8.68±2.34 of ERAS group versus 10.43±4.05 in non-ERAS group, p=0.013). This report describes the first ERAS protocol used in old patients with ACDF. Our ERAS program is safe and associated with incremental benefits with respect to LOS in old patients with ACDF.

Satisfaction of Patients and Their Relatives Who Are Reminded of Their Appointments and Treatments with "Treatment Collaboration Portal".

Community Mental Health Centers have been established in Turkey for patients with chronic psychiatric disorders actively engaged in treatment. The Treatment Collaboration Portal is a web-based voice response platform offered to Community Mental Health Centres to support the treatment compliance processes of patients. The Treatment Collaboration Portal automatically reminds patients or their families of injection treatments and psychiatry appointments at regular intervals. The purpose of this study is to determine the satisfaction of patients or their relatives enrolled in the Treatment Collaboration Portal and the reasons why. A semi-structured 1-item 6-point satisfaction questionnaire, which we prepared for the Treatment Collaboration Portal reminder calls, was administered to the volunteer participants who registered to the Treatment Collaboration Portal and Community Mental Health Centre. Satisfaction levels were determined first with the questionnaire, and then the reasons for satisfaction were investigated for each patient and their relatives. The questionnaire was given to 132 participants. About 121 participants were satisfied and 11 of them were dissatisfied. When the reasons for those who were satisfied with the application reminders were examined, it was seen that the most frequent one was "prevention of forgetfulness" (53.7%). A significant difference was found between the Treatment Collaboration Portal registration reasons and satisfaction status. Also, there was a difference between the people who patients live with and the "satisfied" and "unsatisfied" groups (P = .023). All the reasons given by the group satisfied with Treatment Collaboration Portal use contribute to patients remaining in remission. Therefore, in clinical practice, it is very important to recognize these reasons.

1080 A Quality Improvement Project Developing a 'Return to Scan' Failsafe Protocol for Barnsley Hospital Emergency Department Patients with Suspected Cauda Equina and Renal Colic

Abstract Aim A staff survey noted patients returning for scans for suspected cauda equina and renal colic were on occasion not returning or returning late. Overall, staff and patient experience were poor and posed risk to patients. To improve this, aims were to develop a standard process for recording ED patients due to return for scan and formalised information about this process to be provided to the patient. Method Three cycles were completed. Staff surveys identified areas of concern, supported by a fishbone diagram and process map. A proforma and patient information sheet were developed. Further staff surveys assessed satisfaction and effectiveness of the changes, leading to replacement of the proforma with a patient notes sticker. A booking system was created identifying patients to reception staff. Further cycles identified 64 patients in a 3-month period by suspected diagnosis using SNOMED codes. Records were accessed electronically using Mediviewer to review documentation and time returned for scan. Results 98% of patients returned for scan. Process followed: 36% of patients returned late, with an average of 22 minutes and maximum of 40 minutes late. Process not followed: 36% of patients returned late, with an average of 58 minutes and maximum of 219 minutes late. The process was followed correctly in 17% of cases. Conclusions Patients were late by a shorter on average time when the process was followed - with providing patient information having the greatest positive impact. Staff education may improve process compliance which is poor. Patient experience and barriers to returning on time must be explored.

The feasibility of using a digital tool to enhance mobilisation following abdominal cancer surgery—a non-randomised controlled trial

BackgroundEarly mobilisation is strongly recommended following abdominal cancer surgery, but evidence on how to structure early mobilisation to improve outcomes and support patient adherence is lacking. Pedatim® (Phystec) is a novel digital tool designed to support mobilisation in hospital settings using prescribed activities and goals on a tablet. The aim of this study was to evaluate the feasibility of the Pedatim tablet to enhance mobilisation following abdominal cancer surgery.MethodsIn a non-randomised feasibility trial design, participants were recruited between January and May 2022 at Karolinska University Hospital, Sweden. Participants used a Pedatim tablet from postoperative day 1 (POD 1) until hospital discharge. The primary objective was to evaluate process feasibility, regarding recruitment, compliance, and acceptability. Recruitment was measured by percentage of available patients included, eligibility criteria sufficiency, and number of dropouts. Compliance was measured by number of patients using versus not using the board. Acceptability was measured using the System Usability Scale. The secondary objective was to evaluate scientific feasibility, defined as an indication of treatment effects where physical activity was assessed using an activPAL accelerometer. Unforeseen events relating to the tablet were also registered.ResultsBased on predetermined feasibility criteria, the overall study design was determined to be feasible regarding recruitment as 69% accepted participation (n = 20), compliance was 95%, and the acceptability mean score was high (77/100). Eligibility criteria were not feasible as 79% (n = 108) of available patients were excluded. The intervention was determined to be scientifically feasible, mean steps per day increased from 623 (SD 766) to 1823 (SD 1446), and mean sit-to-stand transitions per day increased from 11 (SD 8) to 29 (SD 12) POD 1–4. Technical issues emerged, highlighting the need for available technical support and “user champions” among healthcare professionals on the ward.ConclusionsUsing the Pedatim tablet to enhance mobilisation following abdominal cancer surgery was deemed feasible, but a randomised controlled trial is needed to determine the tool’s effectiveness. The study process was determined to be feasible with revisions of the eligibility criteria needed before a future trial. Involving healthcare professionals and providing available technical support are important for future implementation.

Formal Verification of a Change Control Process in Project Management

Compliance of processes in enterprises to internal policies and external regulations could be critical because failing to follow them could result in great losses, but manual compliance auditing is difficult and prone to errors and oversight. In this paper, we present a method for formally verifying the properties of Integrated Change Control processes using temporal logic. We express the process in terms of states, and then we formulate some of its key properties, such as prerequisites, reachability, definiteness, and cycles, using a temporal logic called Computation Tree Logic. The properties to verify in the case study we present are taken from actual change control process auditing practice in a large business in the food industry. We formally verify those properties using a model-checking tool. We end up with a formally verified Integrated Change Control process and more robust assurance of its correctness than can be reached for its informal counterpart. To the best of our knowledge, this has not been done before.

Tax Law Affecting the Tax Compliance of Online Business Individuals: A Case Study in Vietnam

Objective: The paper's primary purpose is to find out various factors affecting the tax compliance of online businesses in the digital economy of Vietnam and propose some policy recommendations to improve tax compliance in the coming time. Method: In this study, two research methods were used: qualitative research and quantitative research following: (1) The author discussed the proposed research model with 11 managers related to the tax and consulted experts working in the tax agencies. (2) This article surveyed data from 700 persons related to online business in five big cities in Vietnam. The article used structural equation modeling (SEM) and SPSS 20.0, Amos software. Results: The paper finds five critical factors affecting the tax compliance of the online business individual with a significance level of 0.01, and all hypotheses are accepted. The article's novelty is to explore the tax service quality factor that has the most substantial impact on the tax compliance of online business individuals. Conclusions: The study's value proposed tax service quality recommendations to support online businesses to overcome difficulties caused by using different digital technologies to carry out various economic activities. The context also poses a requirement for tax authorities to work towards digitizing the tax collection process to effectively monitor and check the taxpayer's tax compliance process and ensure tax collection from the taxpayer based on digital transactions, but along with it comes many challenges for tax authorities in formulating policies and managing financial resources.

Searching for institutions: upgrading, private compliance, and due diligence in European apparel value chains

This article argues that key avenues to improve working conditions – value chain integration, on the one hand, and lead firms’ compliance processes, on the other – have not resulted in improvements in the European apparel industry. Evidence is drawn from economic and social up-/downgrading trajectories in major apparel producing countries as well as a case study on social audits and labour market enforcement in the United Kingdom. Both suggest that institutions to prevent labour exploitation in supply chains have largely been ineffective. Institutional experimentation, which has been hybrid in combining hard and soft law as well as public and private governance elements, underlined the role of lead firms but continued to exclude civil society actors. It is argued that human rights due diligence, at the heart of many institutional experiments, draws on a deficient private compliance model, rather than building in worker-driven elements that could lead towards a better alternative.

Implementing Process Mining in Indonesia Health Care: Challenges and Potentials

Indonesia has become one of the countries having the biggest single-payer national insurance with a population-based membership. The insurance had helped up to 217 million patients since its inception in 2014. Capturing insights from a large-scale electronic health record has the potential to give a valuable improvement to the health care processes quality. Process mining is an emerging approach to “bridge” between the domain of data science and process science. It has also been recognized to contribute to the domain of health care where complex and multi-discipline processes are happening. The BPJS Kesehatan data containing routinely collected medical records becomes a valuable source of knowledge to improve the quality of health care. In contrast to its benefits, exploiting and managing population-based health care data for research brings challenges and potential. This paper presents the challenges of conducting process mining projects in the perspective of diversity, data quality, ethics, and security. Process mining in health care also brings potentials in care process comparisons, precision medicine, audit and compliance, and the opportunities of using virtual research environment to conduct research using a population-based data set based on unique characteristics of human biology.

Horizontal integration for steel fabrication compliance process

In the era of the Fourth Industrial Revolution, digital and internet-based manufacturing technologies in the context of smart production have become the future trends in the industry. Businesses have to upgrade their manufacturing systems to retain their market position. Considering the tremendous amount of data produced during the process, data management becomes a critical and fundamental aspect of the revolution. The main objective of this research is to devise a practical approach to achieving horizontal integration of data between stakeholders in the steel industry and build an audition system to extract and collect data from non-destructive testing reports. The audition system included a database management system for high efficiency and secure storage of data in the database and a graphic user interface to establish real-time data connectivity between the database and users. The system is tested under a simulated industrial environment. Further functionalities and testing are still needed to achieve the horizontal integration of data throughout the entire Steel Industry.

Features and Scope of Regulatory Technologies: Challenges and Opportunities with Industrial Internet of Things

Regulatory Technology (RegTech) is an emerging set of computing and network-based information systems and practices intended to enhance and improve regulatory compliance processes. Such technologies rely on collecting exclusive information from the environment and humans through automated Internet of Things (IoT) sensors and self-reported data. The key enablers of RegTech are the increased capabilities and reduced cost of IoT and Artificial Intelligence (AI) technologies. This article focuses on a survey of RegTech, highlighting the recent developments in various sectors. This work identifies the characteristics of existing implementations of RegTech applications in the financial industry. It examines the critical features that non-financial industries such as agriculture must address when using such technologies. We investigate the suitability of existing technologies applied in financial sectors to other industries and the potential gaps to be filled between them in terms of designing information systems for regulatory frameworks. This includes identifying specific operational parameters that are key differences between the financial and non-financial sectors that can be supported with IoT and AI technologies. These can be used by both producers of goods and services and regulators who need an affordable and efficient supervision method for managing relevant organizations.

Information system of polyethylene quality control in the circular economy

Polyethylene quality control system is a set of methods and means of control and regulation of components that determine the level of product quality, as well as technical control at all stages of the production process. The first experience of polymerization of polyethylene at the end of the XIX century was received by the scientist Gustavson. For many years, polyethylene was created in small quantities, but in 1938 the process of industrial production was mastered by the British. At that time, the polymerization method was not yet perfect and required additional means of production control. Nowadays, each company uses different methods to control production, but given the complex chemical and technological processes, the need for a more efficient and integrated system that will control the quality of final products and at the same time save raw materials is still relevant. Goal of research: creation of a quality control system for the tasks of notification, control, management of automation systems using remote access and artificial intelligence systems. Study object: technical features of implementation of quality control system for polyethylene production enterprise. Scope of research: quality control system for polyethylene production with elements of artificial intelligence technology. The article deals with the creation of an information system for quality control of polyethylene, which will provide effective and safe management of the production process, high functionality and cross-platform with the help of web technologies and artificial intelligence. The work consists of an introduction, five chapters, conclusions and a list of sources used. In the first section the theoretical and methodological bases of research of quality control system are considered. The second section provides a systematic analysis of the object of study. The third section compares and selects the means of implementing systems. The fourth section describes the created software. In the fifth section, the economic characteristics of the software product and the calculation of the cost of the software product. According to the study, an information system for quality control of polyethylene production was created, the work of which is to establish compliance of products and processes with the requirements of regulatory and technical documentation, standard samples, provide information on the production process and maintain its stability, protect enterprise data, identify defective products in the early stages, preventing the production of substandard products.

Accountability enablers? The role of transnational activism in the use of the multilateral development bank grievance mechanisms

Abstract The proliferation of concerns over the transparency, accountability, and democracy of international organizations has contributed to an increase in accountability mechanisms to hold global governors to account, by both state and non-state actors. Much of the scholarly focus on this subject has been on how levers of accountability can improve global governance for Member States and actors seeking to improve decision-making, and thus outputs. This article instead examines how individuals and communities, or neglected publics, are using accountability mechanisms designed to provide them with recourse for environmental and social harm. It probes the use of the grievance mechanisms for the multilateral development banks to examine what kinds of actors use them (e.g., international nongovernmental organizations, nongovernmental organizations, or project-affected people [PAP]) and to what effect. To explore these questions, we analyze 500 complaints submitted to the grievance mechanisms of the World Bank Group; the Asian, African, and Inter-American Development Banks; and the European Bank for Reconstruction and Development. The results demonstrate that claims for recourse come from a range of primarily local actors, but that PAP in developing countries will more often achieve positive outcomes from the grievance mechanism process if they receive assistance from international and national nongovernmental organizations. These findings therefore demonstrate that transnational activists can fulfill a facilitating role as “accountability enablers” and that domestic representatives are especially effective in problem-solving processes, while international representatives are especially effective in compliance processes.

The Role of Audit in Mitigating Risks Associated with the Digitalization of HR Processes

The digitalization of HR processes has transformed the way organizations operate, improving efficiency and streamlining operations. However, this digital transformation also introduces a new set of risks that organizations need to address to ensure the security and integrity of their HR data.This research paper examines the crucial role of audit in mitigating these risks associated with the digitalization of HR processes. The study examines the various risks that organizations face in the digital era, including data breaches, unauthorized access, and system failures. It explores the potential vulnerabilities and challenges that emerge with the adoption of digital HR systems and highlights the need for a robust audit framework to ensure data integrity, privacy, and protection. It discusses how audit procedures and controls can help identify vulnerabilities and provide assurance over the effectiveness of controls implemented to manage these risks. The research paper also identifies key strategies and best practices that organizations can implement to effectively audit their digital HR processes and enhance risk management. The objective is to analyze how auditors can contribute to ensuring the security, reliability, and compliance of digital HR processes. The paper examines the specific risk areas associated with HR digitalization, including data privacy, cybersecurity, accuracy, and regulatory compliance. Drawing upon existing literature and case studies, the research highlights the importance of audit procedures, such as control testing, vulnerability assessments, and data analytics, in addressing these risks. It further explores the challenges auditors may encounter, such as the need for specialized knowledge and the dynamic nature of technology. The findings emphasize the need for effective auditing strategies to enhance organizational resilience against digital HR risks. This paper is expected to contribute to the academic literature on HR digitalization and provide practical insights for auditors and HR professionals to effectively navigate the risks associated with the digital transformation of HR processes

Poland Supplier Whitelisting Process for Issuing Payments in the ERP System

The increasing complexity of global supply chains has underscored the need for robust and secure supplier management solutions within Enterprise Resource Planning (ERP) systems. This article explores the implementation and benefits of a Supplier Whitelisting Solution in the Oracle Cloud ERP system, with a specific focus on its application in Poland. The solution is designed to enhance the security and compliance of procurement processes by allowing only pre-approved and verified suppliers to participate in transactions. The paper examines the key features of the whitelisting functionality, including its integration with local regulatory requirements, and outlines the operational advantages it provides, such as risk mitigation, improved supplier relationship management, and streamlined auditing processes. Additionally, it discusses the challenges encountered during deployment and offers best practices for successful implementation. This article serves as a guide for organizations looking to enhance their supplier management capabilities within the Oracle Cloud ERP environment, particularly in the context of Poland’s regulatory landscape

Devising a comprehensive method to manage digital competencies

Researching the changes that are taking place in the era of digitalization makes it possible to track the digital footprint of consumers and form new trends and models in business management. The object of this study is the digital literacy of citizens. The vast majority of society cannot imagine their life without online activity, viewing web pages, sites, and social networks. That is why there is an increasing need to expand knowledge of digital literacy. The purpose of this research is the formation of the "BEST" matrix, which makes it possible to determine the level of knowledge and possession of digital competencies of the staff. For diagnosis, 10 criteria were selected, and the specific weight of each of them was calculated, which was summarized in the survey form. Determination of the importance of each factor is carried out by the method of expert assessment, taking into account that the overall coefficient of importance=1 for each group of factors. Achieving maximum efficiency (5‒10 points) will ensure a stay in the "S" segment of the matrix, which indicates a high level of business process management, knowledge and compliance with the descriptors of digital competencies by the staff. This contributes to the solution of the problem of knowledge of the descriptors of digital literacy and makes it possible to improve the efficiency of the enterprise, as well as to repulse cyber attacks in a timely manner. The application of defined digital competencies will allow making optimal decisions in the process of applying digital skills, while ensuring the uniqueness of digital literacy in business management. The results can be used by enterprise managers to analyze and build countermeasures against data leaks or cyber attacks. This will contribute to the establishment of cooperation between enterprises and stakeholders and the formation of consumer trust

Research on Integrated Resorts (IR) and the Tourism Strategy Choice of Singapore

Purpose – The purpose of this study is to trace the process by which Singapore considered and reached social consensus on the development of integrated resorts (IR), including casinos. Additionally, this study aims to derive policy implications as a systemic basis for future IR development in Japan. Design/Methodology/Approach – A meta-analysis was conducted to analyze the context and content of policy decisions in detail, focusing on the theoretical discussion of the characteristics of Singaporean IR, and the political and social decision-making process surrounding the introduction of the IR business. Findings – The Singaporean government demonstrated an inclusive policy decision-making process that convinced various stakeholders, especially civil society and the religious community, on the introduction of casinos. In addition, to minimize the social side effects of introducing casinos, the government actively provided safety measures, and pursued a strategy to lead investors to invest a large amount of money in Singapore’s tourism infrastructure along with license renewal negotiations. Research Implications – By analyzing the policy compliance process of citizens and the effective use of policy framing regarding politically and socially controversial IR business, this study helps to understand the policy decision-making process concerning IR. Furthermore, through the successful case of Singapore, this study can provide a framework that can be applied systematically for future IR business development in Japan.

Proposal of a guide for the interpretation, simplification of the regulatory process and good tax compliance, case of digital taxpayers, influencers.

Influencers generate opinions in individuals through multiple virtual platforms, this phenomenon implies social influence that induces consumers to buy and direct these activities to the sponsorship of brands, which means monetary income for the influencer. Many of these incomes are not reported to the tax system, which causes evasion due to misinformation or lack of knowledge. Therefore, the need for a correct adaptation and interpretation of the Peruvian tax regulations for the payment of taxes on income received by this segment of taxpayers was observed. The purpose of this research was a guide that interprets, simplifies the processes and provides a regulatory framework for tax compliance for domiciled and non-domiciled influencers. The tax guide was designed thanks to the adaptation of the Scribber methodology and consisted of 4 steps: Familiarization, coding, theme generation, defining themes. The guide was organized in level 01, describing how to achieve the tax obligation in the sector of digital taxpayers influencers, level 02, where the activities described by the regulations are mentioned and level 3, tax procedures carried out by the tax administration to influencers. This guide is an aid to define the category that attributes the taxpayer's tax payment method. By identifying the tax categorization code according to the type of activity. It identifies the key factors to be able to interpret and adapt the law to the influencer's activities.

Proactive outcome monitoring and standardisation of physiotherapy stroke rehabilitation- A retrospective functional outcomes analysis of Accelerated Stroke Ambulation Programme (ASAP).

A clinical quality improvement programme named Accelerated Stroke Ambulation Programme (ASAP) was piloted in Physiotherapy Department of Tai Po Hospital from 1st October 2019 to 30th September 2020 and executed as a standard practice afterwards. The goal of ASAP was to facilitate early maximal walking ability of stroke patients in early rehabilitation phase. ASAP featured (1) proactive outcome monitoring and standardised process compliance monitoring by a patient database - Stroke Registry; (2) standardised mobility prediction by Reference Modified Rivermead Mobility Index (MRMI) Gain and (3) standardised intervention database - Stroke Treatment Library. To investigate the effectiveness of ASAP in an inpatient rehabilitation setting for stroke patients in terms of functional outcomes. The design was a retrospective comparative study to analyse the difference in functional outcomes of Pre-ASAP Group (1st October 2018 - 30th September 2019) and Post-ASAP Group (1st October 2020-30th September 2021). The primary outcome measures were MRMI, Berg's Balance Scale (BBS), Modified Barthel Index (MBI), MRMI Gain, BBS Gain, MBI Gain, MRMI Efficiency, BBS Efficiency and MBI Efficiency. There 348 subjects in Pre-ASAP Group and 281 subjects in Post-ASAP Group. Both groups had highly significant within-group improvement in MRMI, BBS and MBI (). The MRMI Gain of Pre-ASAP Group and Post-ASAP Group was 6.32 and 7.42, respectively; and the difference was significant (). The BBS Gain of Pre-ASAP Group and Post-ASAP Group was 8.17 and 9.70, respectively; and the difference was in margin of significance (). The MBI Gain of Pre-ASAP Group and Post-ASAP Group was 10.69 and 11.96, respectively; but the difference was non-significant (). The MRMI Efficiency, BBS Efficiency and MBI Efficiency of Post-ASAP Group were higher than Pre-ASAP Group but the difference was non-significant. The results of this study reflected that stroke rehabilitation programme with proactive outcome monitoring, standardised process compliance monitoring, standardised mobility prediction and standardised intervention database was practical in real clinical practice with better functional outcomes than traditional physiotherapy practice which were dominated by personal preference and experience of therapists. Proactive outcome monitoring, standardised process compliance monitoring, standardised mobility prediction and standardised intervention database may enhance the effectiveness in terms of functional outcomes of stroke rehabilitation programme.

Digital maturity of business: Technological gap and limitations of digital transformation

Digital maturity of business is the object of the study. The subject of research is the process of systemic digital transformation of business. Research methods include indicative method and the method of system analysis. The premise of the study is to identify the unsystematic digitalization of business in industry as one of the significant problems of achieving digital maturity in the Strategy for Digital Transformation of Manufacturing Industries in the Russian Federation. The purpose of the study is to identify the reasons for the unsystematic processes of business digitalization to achieve “digital maturity”. To achieve this goal, technological trends in the global systemic digital business transformation were analyzed and monitoring of the compliance of digital business transformation processes in Russia with the identified characteristics of global systemic business digitalization was carried out. The study showed that in the Russian business sector there is a technological gap with the global processes of digital business transformation. As a result of the study, it was found that the main reasons for the unsystematic processes of digitalization of Russian business are the low quality of business digitalization with high digital activity and low technological capabilities for implementing Industry 4.0 technologies due to the limited use of the Internet mobile network in business, business cybersecurity tools, Internet communications and cloud services. The increment of knowledge consists in determining the technological principle of digital business transformation at the global level – this is a mobile device operating on the principles of machine-to-machine interaction M2M with big data IoT (Internet of things) based on 5G speeds and Wi-Fi 6 communication standards, as well as identifying a system of indicators for monitoring the technological basis for managing the “digital maturity” of a business.