Conflict Communication Research Articles

Staying with nursing: the impact of conflictual communication, stress and organizational problem-solving.

To predict nurses' intent to stay on the job as a function of organizational culture. Organizational climate significantly contributes to retention of nurses. Communication by conflict and organizational control over problem-solving has not thoroughly been studied. A cross-sectional design was used with a randomly selected final sample of 367 nurses from regional hospitals in Hungary. Organizational climate, perceived stress, locus of control and self-esteem were assessed as main measures. Nurses indicated their intent to stay for the next 5years. Spearman correlation coefficients were calculated to evaluate associations. Bivariate logistic regression was performed to predict intent to stay in nursing. Organizational climate was negatively correlated with perceived stress and personal locus of control and positively with personal self-esteem. Organizational level internal locus of control (belief that employees have control over problem-solving) doubled the probability of staying on the job. Conflictual communication and perceived stress both decreased intent to stay by 50%. Organizational internal locus of control, stress and conflictual communication were main predictors of intent to stay. The belief that nurses had collective control over problem-solving capabilities had a positive and greater impact on nurse retention compared to other measures. Healthcare organizations should routinely scan workplace culture for conflictual communication, stress and organizational problem-solving capacities. Graduate nurse and nurse manager training should include practices that enable developing positive work atmospheres. Hospital managements should allocate training budget to stimulate and achieve cultural change. Nurse managers should promote internal trainings to help staff nurses adopt techniques that minimize conflict and emphasize positive impact of collaborative problem-solving.

ОСОБЕННОСТИ РОССИЙСКОГО МИГРАНТСКОГО ОБРАЗОВАТЕЛЬНОГО ДИСКУРСА

In recent years, the processes of international cooperation and migration in the sphere of science and education in Russia have been actively developing in the context of the formation of an international scientific and educational space. This article discusses the features of the functioning of the Russian migrant educational discourse. Based on the analysis of sources in the Russian scientific and periodical press, electronic media, and articles in the blogs of teachers and parents on the Internet that are part of the migrant educational discourse, we have noted that it is dominated by erethism. Most of the texts of this discourse indicate that they are dominated by a negative attitude towards this group of students studying in Russian schools. The media often uses the technique of "dramatization", strengthening the negative position of the topic at the expense of the title. The analysis of texts shows that in the migration educational media discourse, communication strategies primarily Express a conflict (confrontational) communication strategy. Only a small part of the texts (about 20%) is focused on cooperative tactics aimed at developing linguistic tolerance in a multicultural educational space.

Brief Acrimony Scale – 8 (BACS-8) for Separated Parents – Development and Validation

ABSTRACT The current study aimed to develop a reliable, valid, and condensed version of the 25-item Acrimony Scale. In a sample of 451 separated parents seeking family mediation, an Exploratory Factor Analysis showed 8 items, focusing on inter-parental hostility, loading highly on a single factor. In a second sample of 447 separated parents, a Confirmatory Factor Analysis replicated the structure. The Brief Acrimony Scale-8 (BACS-8) was correlated with co-parental conflict communication, and with parental alliance. The BACS-8 has high internal consistency, a replicable factor structure, and is potentially useful for quick, routine screening of co-parenting conflict.

Empirical Analysis on Various Aspects of Conflicts in Korean-Japanese Business Communication from the Viewpoint of Sociodemographic Attributes

Empirical Analysis on Various Aspects of Conflicts in Korean-Japanese Business Communication from the Viewpoint of Sociodemographic Attributes

Being Ready to Lecture a Multicultural Class: Asian Preferences for Conflict Management Style

Lecturers increasingly face the challenge of managing conflicts in a cross-cultural study environment. Cultural variations have a significant impact on communication in general and conflict communication in particular. The study aims to examine Asian preferences concerning conflict behavior. Understanding of different conflict styles in conflict is important for facilitating intercultural competence. This article reviews the findings on Asian preferences for avoiding, integrating, and dominating while managing interpersonal conflicts. Seven studies were reviewed. The results of this review indicate that although Asian nations have often been labelled as “collectivists”, there is a difference between the “Asians”. Koreans are more likely to use a dominating style, Taiwanese and Hong Kong Chinese are more likely to use an avoiding style, and Thais and Japanese are more likely to use an integrating style to solve an interpersonal conflict.

ОТНОШЕНИЕ К КОНФЛИКТАМ В ЭТИКЕ ДЕЛОВОГО ОБЩЕНИЯ

The interdisciplinary importance of studying the problem of conflict is emphasized. The historical analysis of the attitude to conflicts is given. The negative and positive functions of conflicts in business communication, the role of ethics in the prevention and resolution of conflicts are examined.

Parent-Child Conflict Profiles in Chinese American Immigrant Families: Links to Sociocultural Factors and School-Age Children's Psychological Adjustment.

Research suggests that parent-child conflict is a salient family process in Asian immigrant families and often a stressful experience for Asian American youth due to value discrepancies between Asian and Western cultures. The present study examined ratings of parent-child conflict across conflict topics from parents' and children's perspectives in a sample of Chinese American immigrant families with school-age children (N=239; age=7.5-11years). Latent profile analyses identified three parent-rated conflict profiles and four child-rated conflict profiles. Parent and child conflict profiles were unrelated to each other and differentially related to family sociocultural factors and children's psychological adjustment. Parents' moderate conflict profile scored highest on parent-rated child behavior problems and had the highest household density and lower parent Chinese orientation. Children's moderate-specific and high conflict profiles scored higher on child-reported behavior problems than the low conflict profile. These results highlight the need to assess family conflict from both parents' and children's perspectives and target parent-child conflict communication as a pathway to prevent or reduce behavioral problems in Chinese American children of immigrant families.

Contention-Aware Routing for Thermal-Reliable Optical Networks-on-Chip

Optical network-on-chip (ONoC) architecture offers ultrahigh bandwidth, low latency, and low power dissipation for new-generation manycore systems. However, the benefits in communication performance and energy efficiency will be diminished by communication contention. The intrinsic thermal susceptibility is another challenge for ONoC designs. Under on-chip temperature variations, core functional devices suffer from significant thermal-induced optical power loss, which seriously threatens ONoCs’ reliability. In this article, we develop novel routing techniques to resolve both issues for ONoCs. By analyzing the thermal effect in ONoCs, we first present a routing criterion at the network level. Combined with device-level thermal tuning, it can implement thermal-reliable ONoCs. Two routing approaches, including a mixed-integer linear programming (MILP) model and a heuristic algorithm (called CAR), are further proposed to minimize communication conflicts based on guaranteed thermal reliability, and meanwhile, maximize the communication energy efficiency in the presence of on-chip thermal variations. By applying the criterion, our approaches achieve excellent performance with largely reduced complexity of design space exploration. The evaluation results based on both synthetic traffic patterns and realistic benchmarks validate the effectiveness of our approaches with an average of 126.95% improvement in communication performance and 16.12% reduction in energy overhead compared to state-of-the-art techniques. CAR only introduces 7.20% performance difference compared to the MILP model and is more scalable to large-size ONoCs.

If You Host It Online, Who Will (and Will Not) Come? Individual and Partner Enrollment in a Web-Based Intervention for Distressed Couples.

Given the increasing utilization of online recruitment and delivery for prevention programming, the current study was designed to examine the ways in which recruitment and eligibility factors affect the resulting size and composition of participants in an online intervention. Study hypotheses were tested from a sample of 2512 low-income individuals who sought to enroll in OurRelationship, a web-based intervention for distressed couples. Results indicated that more than half of the sample (62%) learned about the OurRelationship program from results of an online search engine. Differences in participant characteristics were observed on the basis of recruitment source, with individuals recruited from an online search and from social media being characterized by higher levels of relationship distress and personal psychological distress relative to those who learned about the program through other means. Partner participation requirements also had a significant effect on the final sample of participants, as more than half of help-seeking individuals (52%) had partners who did not complete the screening enrollment form and were thus ineligible to receive services. Furthermore, compared with individuals whose partners completed the enrollment form, individuals whose partners did not participate were characterized by greater levels of break-up potential, physical aggression, communication conflict, psychological distress, and anger. Findings from the study suggest that some, but not all, online sources recruit more at-risk populations as well as illustrate the ways in which partner participation requirements can screen out interested individuals that appear in most need of services. Implications for prevention researchers and practitioners are discussed.

Online programs improve relationship functioning for distressed low-income couples: Results from a nationwide randomized controlled trial.

Although low-income couples experience greater relationship challenges, they have limited access to effective relationship interventions. Furthermore, most previous efforts to improve low-income couples' relationships have yielded very small effects (Hawkins & Erickson, 2015). In an effort to overcome these limitations, this study investigated the effectiveness of 2 web-based interventions for low-income couples. In total, 742 low-income couples (N = 1,484 individuals; mean [M] age = 33; 55% White, non-Hispanic; 52% married; median [Mdn] annual household income = $27,000) were recruited nationally and randomized to the OurRelationship program, the ePREP program, or a waitlist control group. Couples were repeatedly assessed for 6 months using self-report measures of relationship satisfaction, communication conflict, intimate partner violence, emotional support, and breakup potential. Relationship status was assessed at 6-month follow-up. Compared to the control group, intervention couples experienced significantly greater improvements in all 5 domains of relationship functioning (Mdn |d| = 0.46) by the end of the program; these effects were maintained in the 4 months after treatment. However, neither program significantly reduced the frequency of breakups by the 6-month follow-up. Differences between couples in the two interventions were minimal (Mdn Cohen's |d| = 0.11); however, couples in the OurRelationship program experienced significantly greater decreases in conflict (d = 0.24). The results indicate that brief, web-based interventions can serve a central role in delivering effective services to low-income couples. Additionally, the general equivalence of the two interventions indicates that both communication-focused and problem-focused interventions can be successful in improving the relationship functioning of low-income couples. (PsycINFO Database Record (c) 2020 APA, all rights reserved).

Просодические маркеры достижения коммуникантами эмоционального максимума в обстоятельствах аномальной коммуникации

The article aims to analyse prosodic markers of abnormal communication. Relevance of the paper is conditioned by the necessity to study communicative anomalies so as to be able to detect and overcome them. Objects of the research are conflict communicative situations; the author’s attention is focused on such a prosodic indicator of communicative conflict as verbalized cry. The analysis of fiction discourse has revealed new information about communicants’ emotional states and their non-verbal response to the interlocutor’s raising tone. Gender peculiarities of communicants’ abnormal prosodic behaviour are identified; frequency of prosodic meta-communicative markers of conflict communication is determined.

The Government Communication Mechanism in Reducing Violence Diffusion of Street Vendors Relocation Policy

This research used descriptive qualitative method. Furthermore, this study aimed to identify actors, media, models, and the nature of message design in the relocation of street vendors, so that the so that conflicts in policy communication can be reduced. Informant of this research was government apparatus of Yogyakarta. The result of the research showed that Yogyakarta government as a system in communicating the street vendors’ relocation policy involves actors who play a collaborative and integrative role of all government elements that related to the street vendors’ relocation policy. Media that is widely used is interpersonal media with participatory communication model. Message design that is informative, persuasive, mobilitative, and coercive was used simultaneously regarding the context and purpose of communication from Yogyakarta government in Indonesia.

Linguoconflictology and Conflicts in Russian Media (Analysis of Double Case)

The article is devoted to linguoconflictology – a branch of Russian linguistics, which reveals the causes and consequences of confrontational interaction. The article describes the history of its formation in the framework of legal linguistics as one of the linguophilosophical foundations of judicial linguistic expertise. Linguoconflictology is addressed, first of all, to future and current linguists-experts and is intended to make them aware of the regularities of conflict communication, which is subject to judicial linguistic examination, and the conflict nature of the expert activity itself; and secondly, future and current employees of mass media – for the prevention of speech torts in them. The author's version of this science is described. The author reveals its basic concepts and shows the gradation from communicative failure to communicative conflict, which is characterized as normative-axiological and occurs when the norms of communication (naive-ethical, professional-ethical and legal) are violated. According to the author, it should be distinguished from speech conflict as a form of activity. Specific to this variant of linguoconflictology is the linguo-legal conflict. Its occurrence is caused by violation of legal requirements and prohibitions.The analysis algorithm developed by the author is demonstrated by the example of a double case – a conflict that began in the sports sphere as an injury in a stage football match, and continued in the media space of sports journalism as a communicative conflict and it almost escalated into a conflict linguolegal.

Conflicting strategies of argumentation in social networks

The article is devoted to the definition and qualification of strategies of argumentative communication in interaction in social networks. The purpose of the article — to determine the specifics of the implementation of the conflict strategy of communication during argumentation on social networks, which led to the following tasks: to identify the peculiarities of the concept of communication strategy, to characterize the concept of conflict as a form of communicative interaction, to distinguish the main communicative conflicts in social networks. The subject of research is the linguistic means of expressing conflict in network discourse, the object of study is communicative strategies of argumentative interaction in network communication. The analysis and analysis were based on the texts of posts and comments from the pages of the users of the social network Facebook, posted in the public information space. The concept of strategy is considered, the specifics of conflict communication in contrast to cooperative are characterized, the typology of conflict strategies of argumentation is proposed. The content of conflicting interaction in argumentative discourse has been traced on the posts and comments of Facebook users. It is proposed to distinguish discrediting and declaring strategies that have verbal features of implementation in social networks. Conflict strategies are aimed at asymmetric interaction, their purpose is to discredit the subjects against whom argumentation is directed. However, the argumentative discourse on the social network has a specific feature — it is the targeting of verbal aggression, not against the addressee’s opponent, but against the object of description that distinguishes them from cooperative strategies.

ДІАЛОГІЧНИЙ ДИСКУРС У КОНТЕКСТІ ЕКОЛІНГВІСТИЧНОЇ ПРОБЛЕМАТИКИ

Basing on cognitive and discourse linguistic paradigm the author characterizes dialogue communication in the context of ecolinguistic issues. In leveled structure of dialogue discourse following O. Selivanova it has been pointed out such constituents as formal and content, interactive, onthological, social and cultural ones that cause specific features of its content verbalization. Updating interdisciplinary research gives a possibility to interpret language and speech (dialogical in particular) as an ecolinguistic phenomenon and the instrument of harmonious living activity formation. This presents the dialogue issue as cognitive and communicative phenomenon behind the limits of classical linguistics and raises the issue of dialogue communication environmental friendliness / environmental unfriendliness. The author emphasizes on the environmental unfriendliness in presentable packaging that has been implemented in such forms as conflict communication, emotional ignoring, emotional taboo, and outlines specific features of cooperation and language domination strategies verbalization. The author stresses that speech’s influence (as the aim of dialogue communication) may be either positive or negative. Last one is the revelation of speech violence which may be presented implicitly (speech manipulation) or explicitly (speech aggression). Both speech violence implementations influence on people’s dialogue interaction in a negative way as they are directed on the destruction of addressee’s language personality. The author highlights that to qualify any utterance according to its violence revelation is possible only considering the context of speech situation namely analysis of concrete communication conditions. In the context of researched issue the author argues the need of its linguistic and didactic interpretation that is the need to teach ecological communication basing on speech tolerance that promotes the formation of harmonious living activity.

Non-Verbal Communication and Management of Interactive Conflict in School-based Violence: A Sociological Perspective

A school environment, like any other open society, is an avenue where a series of conflicts are often manifested as school-staff and students relate on a daily basis to discharge their social and academic business. When these conflicts are not adequately managed, they can result in serious school-based violence. Thus, this paper presents a systematic analysis of how elements of non-verbal communication among school-staff and students can be managed to prevent occurrences of academic and administrative conflicts that can hamper achieving the goals of the school system.

The gender component in communication education in Ukraine: conflict communication problems

Communication is a universal phenomenon that is explored by many social sciences and humanities. In the structure of communication science has long been distinguished conflict communication. However, the gender aspect of the language conflict in Ukrainian studies is not solved, but highly relevant and in-demand today by scholars. In our work, we emphasize the need for a detailed study of the linguistic gender conflict within the framework of forming a communicative culture in Ukraine. The article analyzes the state standards of higher education in speciality 035 “Philology” for the first and second levels of higher education, where we pay attention to the formation of communicative competence. We argue that the gender identity of the speaker is not taken into account in the structure of communicative competence. This can be the result of conflicts between a man and a woman. Therefore, the author talks about the importance of gender competence within the communicative. The article also analyzes the program in the course of teaching conflict communication for postgraduate students, which allows characterizing gender conflict from different positions (national linguistic representation, spacetime parameters, social characteristics, age, etc.).

Metapragmatics: When the author brings meaning and the addressee context

«Вестник Санкт-Петербургского университета. Язык и литература» — научно-теоретический журнал, публикующий научно-исследовательские статьи и критические научные рецензии на русском и английском языках, призванные отразить актуальную проблематику современной лингвистики, литературоведения и междисциплинарных гуманитарных исследований, а также представить многообразие существующих здесь подходов и плюрализм мнений исследователей.

Speech behaviour of Internet users in conflict communication

This article explores the expression of impoliteness of Internet users in confrontational threads. This approach involves the identification of speech aggression markers typical of a certain type of discourse. This makes it possible to define the roles and attitudes of partici­pants in the conflict interaction. The authors employed methods of discourse analysis and corpus tools of data collection and marking. Seven confrontational threads in the communities of the social network "Vkontakte" were analysed. The authors identified language markers of the switch from cooperative to confrontational speech interaction. The authors investigated the typical roles of communicators in a confrontational thread, and observed the dynamics of using aggressive language tools for each of the proposed strategies. The article describes typi­cal situations for the confrontational threads: reliability of the information presented, lack of the user's intention to check facts, and the violation of spelling and punctuation rules. Con­frontations around these situations tend to lead to more complex conflicts and are character­ized as motives typical of impolite communication.

THE PROBLEM OF INTERSUBJECTIVITY REALIZATION IN CONFLICT FICTION DISCOURSE

The article focuses on the problem of intersubjectivity realization in different conflict communicative situations in Modern English fictional discourse with regard to specificity of conflict discourse, its nonlinear dynamics and development, the main communicative types of ending the conflict, realized through a definite set of strategies and tactics, communicative styles and climate as necessary condition of intersubjectivity actualization. The paper discusses the phenomenon of intersubjectivity and studies communicative correlation between the intersubjective competence of the communicants and types of ending the conflict via verbal and nonverbal means of communication. The paper aims to determine how the intersubjective competence may influence the development and results of conflict communication in fictional discourse. Also what strategies and tactics it may determine, how the key intersubjective concept of “self and other” may be maintained or violated under the influence of situational and behavioral factors in conflict fiction discourse, what language means are used to realize shared responsibility in conflict communicative situations. To achieve this, a semiological approach to the intersubjective approaches paradigm is applied, together with the conversation analysis elements, discourse analysis, pragmalinguistic analysis, and the verbal and nonverbal module study in conflict fictional discourse. The obtained results indicate that analysis of the nonverbal means in conflict fiction discourse and it focuses on multimodal studies enables to get a true picture of the role of nonverbal conflict-management and mode in the actual and potential intersubjectivity realization which in correlation with its pragmatic impact and some social and psychological features contribute to the influence on the process of conflict development and resolution.