In today’s business environment, competitive advantage is a crucial issue for companies. The Balanced Scorecard (BSC) has become prominent within recognized performance appraisal methods. Since the BSC transforms strategies to the actions, it embraces not only financial indicators but also non-financial indicators. Existing BSC containing four perspectives are not available for banks. Although the BSC is effective tool for companies, it is not dynamic and it is not sensitive to the variation. This weakness of the method could be eliminated by adding risk and agile perspectives. The aim of this study is to propose an expanded BSC structure for banks. In order to present interaction and relations of risk and agile perspectives with existing perspectives of BSC, fuzzy DEMATEL method is used. The fuzzy DEMATEL results indicate that risk is the most involved perspective with five perspective