Adaptation Of Business Processes Research Articles

Business enterprise architecture in fitness center using the open group architecture framework

<span>Sports currently have an impact on human life, especially in the health sector. One way of exercising that is popular with many people today is by exercising at the fitness center. One of them is a fitness center located in Bandung. This research aims to obtain design results that can adapt business processes in fitness centers and can help the company's performance so that its vision and mission are achieved. The current business process is still experiencing problems because business has not yet been integrated with information technology (IT), so a business process proposal was made using the business architecture method. By conducting interviews and observations, data can be collected. From this data, it can be seen that business implementation in fitness centers is not yet optimal, so it is necessary to develop information system technology that is in line with the company's business. This technology development is based on business architecture which produces a company blueprint and is assisted by the open group architecture framework (TOGAF) which can help analyze company needs. The results of this research are in the form of recommendations which will later be proposed so that benefits for the company can be achieved more quickly.</span>

ГРАНТИ ПРОГРАМИ STAGE ДЛЯ ПІДТРИМКИ УКРАЇНСЬКИХ ПРОМИСЛОВИХ ПІДПРИЄМСТВ

The article examines the grant opportunities of the STAGE Program, which is financed by the European Union. Emphasis is placed on the fact that this is an initiative implemented to support Ukrainian industrial companies in their pursuit of sustainable development. The main goal of the Program is outlined - to provide targeted support to business companies to become competitive and sustainable leaders of the European industrial community. The article states that along with training and consulting support, Ukrainian industrial enterprises have the opportunity to take advantage of a financial grant of up to 50,000 euros for the development of an investment project plan for the transformation of sustainable development and the implementation of measures for its implementation. A list of additional services for the preparation of an investment plan, which can be financed by a grant, is outlined, such as: feasibility study; technological audit; due diligence analysis; data collection and analysis for carbon footprint assessment; prototyping; pilot tests; pilot demonstration; adaptation of business processes; support for the use of testing tools; purchase of other specialized consulting and coaching services related to the preparation of an investment plan. It has been demonstrated that SMEs from all 14 European industrial ecosystems defined by the EU can apply for STAGE Program grant funding: textiles; electronics; mobility, transport, automobile industry; energy industries; renewable energy; Agri-Food; health; digital industry; construction; Retail; social economy; tourism; creative and cultural industries; aerospace industry and defense. It was concluded that grant funding of the STAGE Program is an effective and efficient financial incentive for companies to access professional services and develop investment project plans, which in the future will contribute to the sustainable growth of Ukrainian industrial enterprises; and in the long term, grant funding of the STAGE program will contribute to meeting the needs of sustainable development of European industrial enterprises.

NON-FINANCIAL LEVERS FOR ENSURING THE EFFICIENT USE OF PERMANENT WORK IN THE CONTEXT OF DIGITAL ADAPTATION OF BUSINESS PROCESS MANAGEMENT

Topicality. The current stage of development of the world economy is characterized by the large-scale implementation of digital technologies in various sectors and types of economic activity. Digital innovation, being a fundamental driving force of systemic transformations in the economy, not only leads to the emergence of new products and services, but also creates opportunities for the implementation of innovative business models, can contribute to a significant increase in efficiency in both the public and private sectors. In the process of implementing digital technologies, domestic business structures get the opportunity to make fundamental changes to business methods, test new technologies in practice, and ultimately increase productivity. However, in business practice, they may face barriers to the implementation of such technologies due to the widespread lack of financial and human resources and the need to support the digital transformation process. This means that the bodies responsible for the development and implementation of economic policy in the state should play an important role in creating a favorable environment for such business structures, which will allow them to start their digital transformation. The above requires the development and implementation of certain mechanisms and levers to support such transformations.
 Aim and tasks. The purpose of this work is to develop recommendations on ways to expand the possibilities of using non-financial levers to ensure the effective digital transformation of Ukraine.
 Materials and Methods. The theoretical basis of this scientific work consists of the best practices of state and non-state support for digital adaptation of business processes of the real sector of the economy, which are given in works of a theoretical and practical nature. To carry out this scientific work and achieve the set goal, the article uses methods of graphic interpretation of the results of analysis and generalization, methods of monographic analysis, and synthesis.Research results. As a result of the research, it was established that the current stage of development of the world economy is characterized by the large-scale implementation of digital technologies in various sectors and types of economic activity. It is noted that digital innovations, being the fundamental driving force of systemic transformations in the economy, not only lead to the emergence of new products and services, but also create opportunities for the implementation of innovative business models, can contribute to a significant increase in efficiency in both the public and private sectors. It is substantiated that in the process of implementing digital technologies, domestic business structures get the opportunity to make fundamental changes to business methods, test new technologies in practice, and ultimately increase productivity. Non-financial incentives for digital adaptation of business processes in the real sector of the economy have been identified. It was concluded that not all entrepreneurs have sufficient skills and knowledge in the field of digitalization, which may limit their opportunities for effective business. It has been established that some of the adopted legislative acts, strategic programs and initiatives are already morally outdated or have lost their relevance and require updating in accordance with the global challenges and opportunities of the digital economy. It was concluded that it is important to create uniform rules of the game for digital innovation by adopting relevant international technical standards for digital equipment and digital services. The need to create institutions and procedures aimed at solving digital security problems, preparing for protection against cyber-attacks, fighting cybercrime, and increasing general trust of the population in digital ecosystems, which is the basis of the digital economy, is substantiated. It has been proven that an important aspect of the introduction of digital technologies is the formation of society's motivation to use digital technologies, which largely depends on the availability of digital technologies, the development and functioning of infrastructure, the implementation of state programs and platforms for the digitalization of all spheres of social and economic life. Reasonable non-financial levers for ensuring effective digital adaptation of business processes in the real sector of the economy. Proposed directions for expanding the possibilities of using non-financial levers to ensure the effective digital transformation of Ukraine.
 Conclusion. The above made it possible to form a number of recommendations to the bodies responsible for the development and implementation of economic policy, regarding the expansion of the possibilities of using various tools to ensure effective digital adaptation of business processes of the real sector of the economy of Ukraine.

Application of the business process re-engineering mechanism in the construction of an adaptive management system at the enterprise in the conditions of entering foreign markets

Introduction. The relevance of the problem of building and using an adaptive management system at an enterprise lies in the fact that entering foreign markets requires a revision of the strategy, because in the context of international competition, changing demand and consumer habits, an adaptive management system is needed that will allow for a quick response to changes and meet the requirements of the foreign market. The most common problem is the lack of a clear methodology and systematization in planning, implementing and controlling the processes of adaptation to new markets. This is mainly due to the unstructured nature of adaptive business processes, which has a negative impact on the efficiency of companies and their ability to meet the challenges associated with entering foreign markets. The purpose of the paper is to study the problems of adaptive management and to develop a mechanism for reengineering business processes when building and using an adaptive management system at an enterprise in the context of entering foreign markets. Results. In modern international business, the practice of using the business process reengineering mechanism is gaining momentum, which allows building a system that ensures the prompt and adaptive combination of activities of various departments and branches of an enterprise into end-to-end business processes controlled by management. The development of a mechanism for reengineering business processes at an enterprise will facilitate the construction and use of an adaptive management system by introducing innovations, optimizing business procedures, which will allow the company to be more flexible and readier to respond to changes in the conditions of entering foreign markets. The development of a business process reengineering mechanism is intended to solve the problems associated with the need to adapt the company to the new conditions and challenges of foreign markets. Conclusion. Based on a comprehensive analysis of potential problems, it has been determined that the most urgent problem in the process of building and using an adaptive management system at an enterprise in the context of entering foreign markets is the unstructured adaptive business processes at the enterprise. The recommended way to solve this problem is to develop a mechanism for reengineering business processes. The development of a mechanism for reengineering business processes will help to solve the problems associated with the need to adapt the enterprise to the new conditions and challenges of foreign markets.

From process mining to augmented process execution

Business process management (BPM) is a well-established discipline comprising a set of principles, methods, techniques, and tools to continuously improve the performance of business processes. Traditionally, most BPM decisions and activities are undertaken by business stakeholders based on manual data collection and analysis techniques. This is time-consuming and potentially leads to suboptimal decisions, as only a restricted subset of data and options are considered. Over the past decades, a rich set of data-driven techniques has emerged to support and automate various activities and decisions across the BPM lifecycle, particularly within the process mining field. More recently, the uptake of artificial intelligence (AI) methods for BPM has led to a range of approaches for proactive business process monitoring. Given their common data requirements and overlapping goals, process mining and AI-driven approaches to business process optimization are converging. This convergence is leading to a promising emerging concept, which we call (AI-)augmented process execution: a collection of data analytics and artificial intelligence methods for continuous and automated improvement and adaptation of business processes. This article gives an outline of research at the intersection between process mining and AI-driven process optimization, classifies the researched techniques based on their scope and objectives, and positions augmented process execution as an additional layer on top of this stack.

Adaptation of business processes in a period of complex economic and geopolitical changes

The article presents methods and approaches to building effective business processes that meet the current needs of the market, including in the context of implementing anti-crisis strategies, introducing new technologies, optimizing outdated approaches to doing business.

‘CHERISH’ OR PERISH: THE INEVITABLE OUTCOME OF AN ECONOMY IN CRISIS

We used an integrative qualitative descriptive review methodology to survey the literature on the COVID-19 pandemic to understand how the pandemic devastated businesses as well as emphasise the benefit of understanding the possible opportunities that emerge from a crisis. The discussions are framed within the purview of resilience and vulnerability theory, including the resource-based view. Findings indicate that as a result of the sudden emergence of COVID-19, many businesses' unpreparedness and untested resilience capabilities led to their demise, with others downsizing or ceasing operations. COVID-19 required businesses to adopt a speedy adaptation of business practices, thinking, and processes to capitalise on emerging opportunities. Thus, businesses adopted e-commerce, virtual operations, and the development of new channels. Overall, the study concludes that businesses confronted a mixed bag of COVID-19 consequences. The study, therefore, recommends that developing nations' governments institute radical economic transformation efforts to secure the business ecosystem and overcome business turnaround challenges. Moreover, studies that track the improved fortunes of firms that downscaled during the pandemic in the post-COVID-19 era are recommended. The study's major limitation is that most of the literature reviewed is set in Africa, which may limit the applicability of the findings to other regions. However, the COVID-19 theme retains global relevance. The study contributes to the literature by providing insights into the specific impacts of the COVID-19 crisis on businesses, the importance of resilience mechanisms, the role of government support, and the need for entrepreneurship education in the post-pandemic era.

Tools for stakeholder interaction and adaptation of business processes in the modern business environment

In the modern world, interaction between stakeholders is an integral part of business. It allows for the achievement of common goals and ensures the sustainability of enterprise development. However, stakeholder interaction is not always easy and seamless. Sometimes it can face obstacles that arise from different interests and views on business development. It is important to note that interaction between stakeholders should be based on mutual trust and understanding. In this way, companies can ensure effective interaction and achieve common goals. To do this, it is necessary to take into account the interests of all stakeholders and ensure mutual benefit in the interaction.
 One approach to achieving common goals is to consider stakeholder interaction as the adaptation of business processes in new realities. Digitalization of business processes can help companies be more efficient and competitive. For example, the use of cloud technologies allows for the storage and processing of large amounts of data, which facilitates decision-making processes and ensures a quick response to changes in the internal and external environment. Business process reengineering involves a complete review and transformation of business processes in order to achieve better results. This can be useful for companies facing complex stakeholder interaction problems. For example, reviewing the communication process with customers can help provide better service and meet customer needs.
 The result of stakeholder interaction and changes to existing business processes may be the replacement of internally developed algorithms with entirely new steps or the modernization of stakeholder interaction processes. Adding important elements that allow for the management of other stakeholders' interests can provide expected but higher quality results. Therefore, stakeholder interaction is a key factor in business success. Considering this issue from the perspective of adapting business processes to new realities, their digitalization, and reengineering can help companies achieve common goals and ensure sustainable development. This is important not only for the company itself but also for the entire business environment, which must be stable and progressive for success.

A matheuristic approach combining genetic algorithm and mixed integer linear programming model for production and distribution planning in the supply chain

A number of research studies have addressed supply chain planning from various perspectives (strategical, tactical, operational) and demonstrated the advantages of integrating both production and distribution planning (PDP). The globalisation of supply chains and the fourth industrial revolution (Industry 4.0) mean that companies must be more agile and resilient to adapt to volatile demand, and to improve their relation with customers and suppliers. Hence the growing interest in coordinating production-distribution processes in supply chains. To deal with the new market’s requirements and to adapt business processes to industry’s regulations and changing conditions, more efforts should be made towards new methods that optimise PDP processes. This paper proposes a matheuristic approach for solving the PDP problem. Given the complexity of this problem, combining a genetic algorithm and a mixed integer linear programming model is proposed. The matheuristic algorithm was tested using the Coin-OR Branch & Cut open-source solver. The computational outcomes revealed that the presented matheuristic algorithm may be used to solve real sized problems.

УПРАВЛІННЯ ОНЛАЙН-ЛОЯЛЬНІСТЮ СПОЖИВАЧА ЯК ОБ’ЄКТИВНА УМОВА АДАПТИВНОГО РОЗВИТКУ ПІДПРИЄМСТВА ТОРГІВЛІ В УМОВАХ ЦИФРОВІЗАЦІЇ

Ukraine's integration into the global economic system raises the issue of adaptive development of each business entity in all areas of activity, among which trade enterprises play a predominant role. In the information society, the Internet is transforming from a communication channel into an environment for consumers to stay and interact. Knowledge of the level of consumer loyalty and the determinants of consumer choice is key to determining the prospects and opportunities for development, as it allows forming a theoretical basis for determining certain levers of adaptation and understanding how to increase consumer loyalty to achieve the desired state of the trade enterprise. The art of managing the adaptive development of a trade enterprise in modern conditions is to harmonise business with digital transformations. The management of a trade enterprise should adequately assess the potential of adaptive development in terms of opportunities to increase the level of online consumer loyalty. The study defines the essence of digital business transformation and notes the need for appropriate adaptation of business processes in accordance with the requirements and needs of modern consumers in the implementation of processes of adaptation of a trade enterprise to modern transformations. The article develops a circular model of adaptation of enterprise activity in accordance with the requirements and requests of the consumer, the main stages of which are as follows: analysis of the actual state of a trade enterprise → formation of a development strategy and development of alternative plans (optimistic, realistic and optimistic) → design of a new generation operational business model → changes and adaptation of business processes. A system of factors influencing the formation of online consumer loyalty has been formed as a basis for the formation of a successful adaptation strategy for enterprise development and building adaptive models of enterprise behaviour in the market. An approach to managing online consumer loyalty is proposed, which allows not only to determine the direction of adaptive development of a trade enterprise, but also creates an opportunity to carry out a comprehensive analysis of the value proposition (product, pricing and communication policies, website and staff usability), optimise consumer efforts in terms of: collecting information about the product, selecting, processing and delivering the product and its consumption, which will contribute to the formation of a positive consumer experience, increase trust in the retailer and the level of customer satisfaction.

ТЕХНОЛОГІЇ ЦИФРОВІЗАЦІЇ БІЗНЕС-ПРОЦЕСІВ ЯК ІНСТРУМЕНТИ ІННОВАЦІЙНОГО РОЗВИТКУ ПІДПРИЄМСТВ

This article examines the digitalization technologies of business processes, which in modern conditions are tools for the innovative development of domestic enterprises. The concepts of "technology", "digitalization technologies", and "digitalization technologies of business processes of enterprises" are characterized. The types of technologies are defined, depending on their connection with production and information and communication support, as well as according to their life cycle. A comparative analysis of the dynamics and structure of different levels of the technological sector over the past ten years has been conducted, which indicates a decrease in the share of the low-tech sector of the Ukrainian economy and a simultaneous increase in the specific weight of the high-tech sector. Goals have been set for the use of digitalization technologies for business processes in the context of innovative enterprise development, and tasks that can be solved with the help of these technologies have been defined, in particular: improving interaction with suppliers and buyers; increasing the flexibility and adaptability of business processes, reducing the time for their execution; obtaining economic, social, technological and environmental effects. The directions of research on digitalization issues at the current stage by scientists and practitioners, representatives of various fields of activity (legal, technical, economic, etc.) are outlined. An analysis of the most widespread digitalization technologies at the current stage has been carried out (Internet of Things (IoT), Internet of Things, Big Data, Cloud Computing, Cloud Computing (AI), Agile, Chat Bot, Blockchain, etc.), the spheres of their application are defined, as well as the advantages and disadvantages of each of them. Features of the application of digitization technologies in various spheres and branches of activity: banking, trade, industry, agriculture, transport and logistics, etc. Conclusions were made about the need to use and constantly improve digitization technologies to accelerate the digital transformation of business processes of enterprises, which will contribute to their innovative development and create an opportunity to attract investments to the domestic economy.

ЦИФРОВА ТРАНСФОРМАЦІЯ ІНФРАСТРУКТУРИ МОРСЬКИХ ПОРТОВИХ КЛАСТЕРІВ

The article highlights the potential of digital transformation in optimizing maritime port clusters. A primary focus is given to the implementation of blockchain technologies to ensure transparency, security, and efficiency of information flows. Digital transformation is highly significant for seaport clusters, as it enhances the efficiency and competitiveness of these facilities. The authors examine the need for business process and management strategy adaptation to maximize the benefits of technological upgrades. Port clusters must learn to swiftly respond to changing market conditions, leveraging digital innovations to maintain competitiveness and steady growth. The integration of "green" technologies also appears promising for the sustainable development of the port industry. The article discusses the role of a specialized portal that facilitates coordination and integration of port activity participants, improving service quality and optimizing responses to market challenges. Based on research conducted, the authors have constructed a diagram outlining the functional capabilities of the portal for a seaport cluster. This diagram serves to identify the key functional components of the portal, and to improve comprehension and optimise processes taking place within the seaport cluster. The portal facilitates centralised control and management, enhancing seaport cluster productivity, safety and competitiveness. The authors analysed the platform's integrated capabilities to optimise seaport cluster activities. These functionalities aim to enhance resource management, streamline logistics processes and promote collaboration among different members of the port cluster. This, in turn, leads to better productivity and rational resource utilization. The study's results demonstrated that implementing digital transformation via blockchain technology in seaport clusters using a portal enhances operation management and security. Additionally, it encourages resource optimization and industry sustainability, thereby rendering it more competitive and viable amidst present-day demands and challenges.

Фінансові інструменти забезпечення цифрової адаптації бізнес-процесів реального сектора економіки

The aim of this article is to study the best world practices of the government and non-government support for digital adaptation of business processes in the real sector of the economy and to develop recommendations on ways to expand the possibilities of using financial instruments to ensure effective digital adaptation of business processes in the real sector of the economy of Ukraine. The following is analyzed: prerequisites and components of the process of creating a digital economy in Ukraine in particular and in the world in general; the place occupied by the State in the implementation of investment decisions for the development of the digital economy; national models of stimulation of the innovation process; issues of formation of the mechanism of digital transformation, management of the development of the national economy of Ukraine. It is found that the current stage of development of the world economy is characterized by a large-scale introduction of digital technologies in various sectors and types of economic activity. It is noted that digital innovations, being a fundamental driving force of systemic transformations in the economy, not only lead to the emergence of new products and services, but also create opportunities for the introduction of innovative business models, able to contribute to a significant increase in efficiency in both the public and private sectors. It is substantiated that when using digital technological solutions, Ukrainian enterprises have the opportunity to reformat the mechanisms of doing business, test innovative technologies and, as a result, increase their efficiency. The foreign and domestic experience of digital adaptation of business processes of the real sector of the economy is systematized. Both direct and indirect financial levers to ensure effective digital adaptation of business processes in the real sector of the economy are substantiated. Directions for expanding the possibilities of using financial levers to ensure effective digital transformation of Ukraine are proposed. A number of recommendations have been made to the bodies responsible for the development and implementation of economic policy to expand the possibilities of using various instruments to ensure effective digital adaptation of business processes in the real sector of the Ukrainian economy.

Organizational processes in Russian perfume and cosmetics companies in unstable economic environment

The economic prosperity of any enterprise largely depends on its sustainable development, which is difficult to achieve in today's uncertain economic environment. The sustainable development of any enterprise in a crisis situation is largely dependent on the ability of management to adapt business processes to the changing conditions of the economic environment. And for this purpose, it is necessary to develop and implement organizational changes. The article deals with the introduction of organizational changes in order to achieve sustainable development of Russian enterprises engaged in the wholesale trade in perfumes and cosmetics. The study reveals structural problems characteristic of the activities of these enterprises in a complex geoeconomic environment. The authors of the article refer to such problems as: errors in order formation, problems of payment for orders by customers from other countries using foreign payment systems, downtime for order assembly, lack of an order accounting system. To solve each of the identified problems, a different solution method is proposed. The proposed solution methods are implemented on the basis of the algorithms developed. It is concluded that the application of the proposed change management algorithms will increase the adaptation of Russian enterprises engaged in wholesale trade in perfumes and cosmetics to the conditions of an uncertain economic environment.

DMT-CE (Digital Media Training-Capability Enhancement) Culinary Business Sector Sop Asep Amih Sukabumi to Improve Online-Based Adaptive Marketing Capabilities

The purpose of implementing this community service is to provide digital media training to increase the adaptability of online-based marketing by using social media applications and marketplaces that are still organic, adequate digital literacy, courage and ability for business actors to carry out digital transformation are prerequisites. important to support this goal. The implementation of the training is carried out through several stages. Through the PKM activities that have been carried out, positive information and feedback is obtained that DMT-CE is considered to be able to provide useful output that is able to motivate and encourage PKM partners, namely the Soup culinary business Mr. Asep Amih Sukabumi to be able to improve online-based adaptive marketing capabilities through the use of social media applications and marketplaces in the post-Covid-19 digital era. WhatsApp, Facebook marketplace, and IG for business are the digital platforms that are most consistently used in current digital marketing practices as a form of adoption and practice of transforming innovative and adaptive business models and processes within the digital ecosystem to rise and rise. classy, ​​has better competitiveness, and can maintain its existence by increasing profitable sales on an ongoing basis.

Software business process adaptive approach supporting organization architecture evolution

AbstractSoftware maintenance and evolution play an important role in the software engineering field, especially when current software becomes more and more complex and powerful. As an entity to implement business processes and gain revenue, valuable software is composed of business logic and corresponding organization role interaction interfaces. With the enterprise development, the organization architecture also evolves, like expanding, cross department cooperation, and so on. However, existing software process adaptive approaches mainly focus on handling the change of the business (program) logic instead of organization structure. Therefore, we propose an adaptive software business process approach that supports organization architecture evolution and automatically migrates the run‐time process instances to the latest version. First, a business process adaptation model is designed, which includes the organization layer, business process layer and event layer that connects the two. Based on the model, the organization changing impact and business process model modification are formalized. Besides, the business process adaptation approach is designed. According to the dependence between the organization architecture and the business process activities, the affected domain detection algorithms for three basic business process structures and the business process instance migration algorithm are developed. Finally, the feasibility and stability of the proposed system are comprehensively evaluated with the synthetic data sets.

ADAPTATION OF THE LABOR MARKET TO THE REQUIREMENTS OF DIGITALIZATION OF THE ECONOMY: THE GLOBAL DIMENSION

Topicality.The digital economy, becoming more and more part of our daily lives, is changing many of the approaches to the organization and management of their work. Digital technologies and the sixth technological device in the coming decades will lead to a partial replacement of human labor by machines. As a result of digitalization, from 9 to 50% of all existing occupations may disappear in the next decade. By 2036,from 2 to 50% of work expressed in man-hours can be automated, and by 2066 this share can reach 46-99%. In the G20, according to the European Commission, the annual digital economy is estimated at 3.2 trillion euro and is about 8% of total GDP. Thus, today it is necessary to identify the characteristics of the adaptation of the labor market to the requirements of digitalization of the economy, taking into account world experience.Aim and tasks.The aim of the article is to identify the characteristics of the adaptation of the labor market to the requirements of digitalization of the economy on the basis of world experience.Research results.The article presents the main features of global socio-economic development in the XXI century under the influence of digitalization of the economy, namely: intensive development of technology and innovation, strengthening the importance of services; accelerated inclusion in the globalization process; transformation of labor relations in the conditions of changes in communication technologies and motivation of people's labor behavior in the context of "remote relations" between employees and their employers; the process of forming a flexible, virtual labor market in the context of digitalization. It is determined that the feature of the Fourth Industrial Revolution is digitalization, which in the labor market creates conditions for the reduction of additional jobs and intensification of the process of "compression" of those already formed. The main trends in the replacement of robotic hardware and software jobs in the United States and the European Union for the next 20 years based on estimates of international companies. The characteristics of changes in the structure of jobs in the labor market due to the introduction of such new technologies as: "Big data" - by industry, sector and area of activity; industrial Internet of Things - specialists in specialties; production automation and robotics; mobile internet, cloud technologies and digital platforms. The emergence of the creative class in the development of the digital economy is substantiated and given a description by analyzing the definitions of the concept of "Creative Class", the characteristics of the elements of its structure and performance. It is proved that due to digitalization the preconditions for the formation of a creative economy are created. Prospects for further research are identified.Conclusion. The presented results of the research are a certain basis of theoretical and methodological understanding of the basics of adaptive business process management in the digitalization of Ukraine's economy, because it is necessary to take into account changes in the relative structure of jobs under the influence of new technology.

Blockchain technologies for interoperation of business processes in smart supply chains

The Smart Manufacturing paradigm requires support by smart supply chains with capabilities of self-organizing and self-optimizing capabilities to accommodate uncertainties. Conventional supply chains face challenges in optimizing logistic processes and reducing overall costs of products and services. The emerging Internet of Things, Cyber-Physical Systems, and blockchain have laid the foundation to support interoperation in satisfying scalability, security, flexibility, and responsiveness of supply chains. Blockchain has shown potential in improving scalability and security. We are highly motivated to scrutinize technical obstacles of integrating blockchain into smart supply chains in the industrial Internet of Things environment. Our attempt is to integrate blockchain into Service-oriented Architecture for seamless interoperations. The system architecture and framework are presented and prototyped to enable Blockchain for the cooperation of business processes. The simulation has shown the effectiveness in improving the scalability, robustness, and adaptability of business processes in a smart supply chain.

Robotic Process Automation in Action : A Use Case in Accounting Task

Robotic Process Automation (RPA) allow people focus on meaningful tasks rather than transferrable recurring and non-value-added ones. Whereas it provides an opportunity to foster agility and productivity, RPA is also perceived to put accountants at risk as many repetitive processes clinging to the profession can be substituted by the technology. As there is little study on how RPA is immersed into play this research aims to fill this spot by designing RPA solution for typical accounting taks in telecommunication entity. Design science methodology (DSR) was employed to guide the process of artifact development. Building on the initial as-is process model, RPA-oriented process model was then produced and then processed according to DSR method into an instantiation. The accounting task design result shows substantive progress in average throughput time from pre-RPA task 02:41 minutes to post-RPA of 19 seconds with no error conceded, thus creating 7 times faster processing. The current research is an important breakthrough for organizations to foster adaptive business process, especially in accounting domain.

The Crisis Management Experiences of Female Media Leaders During The Pandemic


 The Covid-19 pandemic entered Indonesia in February 2020, one month later most of the institutions changed their work policies. Business processes have also changed. Leaders at all levels are tested to be adaptive to unpredictable conditions, including the media business which is also affected by the effects of the pandemic. The leaders of female countries have shown good performance, as evidenced by the number of countries they lead that have succeeded in reducing the number of Covid-19 transmissions. Women leaders are considered to be more responsive and quick. Even so, how the experiences of women leaders at other leadership levels have not been well covered in any media. So this study will try to understand the experiences of female media leaders during the pandemic in 2020 as well as the initial steps for crisis management. This study uses a critical paradigm with a descriptive approach. The theory used is Standpoint Theory developed by Sandra Harding and Julia T. Wood and Crisis Management. This theory seeks to understand the world through women's eyes. The method used is critical phenomenology. The results showed that women as media leaders act quickly, utilize technology, and adapt business processes. Apart from that, it puts forward four crisis management steps in its implementation.