Abstract
Organizations have encountered unprecedented challenges due to recent significant global turmoil, including the COVID-19 pandemic, ongoing conflicts, energy market disruptions and rampant inflation. These events have reshaped business operations and amplified the complexities leaders face, as they strive to maintain organizational stability and growth. Given this turbulent backdrop, the study of leadership dynamics, particularly the impact of transformational leadership (TFL) on organizational citizenship behavior (OCB), has gained renewed relevance. The precise nature of the impact of TFL on OCB remains a critical area of exploration. This systematic literature review aims to consolidate and evaluate empirical research published since 2019, focusing on 28 selected studies that delve into the relationship between TFL and OCB. The chosen timeframe encapsulates a period marked by profound socio-economic and geopolitical turbulence, which necessitates adaptive leadership approaches, potentially altering the dynamics of how TFL influences OCB. The review seeks to determine the nature of this relationship and identify the factors that may underpin any indirect effects. By synthesizing the findings of recent studies, this study aspires to contribute to a deeper understanding of how TFL can be leveraged to enhance OCB in the face of modern challenges.
Published Version
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