Abstract

This article both discusses and measures the use of sim ulation modeling in decision support systems in major cor porations in the U.S.A. The effective use of quantitative techniques requires that managers develop decision sup port systems which include both adequate data bases and the capability of structuring decision models compatible with their corporations' information systems. Since simu lation is one of the most widely used quantitative tech niques, its use in such decision support systems is exam ined. Specifically, this paper attempts (1) to measure the development and use of simulation at all decision- making levels (operational, tactical, and strategic), (2) to examine the use of simulation within each functional area of business, and (3) to identify specific areas within each of the business functions where simulation is being used.

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