About Our Authors

Abstract

Ritu Agarwal (“ Effects of Individual Self-Protection, Industry Self-Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services ”) is a professor and the Robert H. Smith Dean's Chair of Information Systems at the Robert H. Smith School of Business, University of Maryland, College Park. She is the founder and director of the Center for Health Information and Decision Systems at the Smith School. She is a Fellow of the Association for Information Systems (AIS). Her current research focuses on the heath IT, quality transparency in healthcare, and consumer behavior in technology mediated settings. Hillol Bala (“ Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy ”) is an assistant professor of information systems at Indiana University, Bloomington. He received his Ph.D. from the University of Arkansas. His research in the areas of IT-enabled change, IT use and impact and IT in healthcare has been published or accepted for publication in MIS Quarterly, Information Systems Research, Production and Operations Management, Decision Sciences, Communications of the ACM, and The Information Society. He has served on the editorial review board of Decision Sciences. Hock Chuan Chan (“ What Motivates People to Purchase Digital Items on Virtual Community Websites? The Desire for Online Self-Presentation ”) is an associate professor in the Department of Information Systems, National University of Singapore. He has a BA from the University of Cambridge and a PhD from the University of British Columbia. His research interests include human computer interaction and information systems acceptance. He has published in journals such as ACM TOCHI, DSS, IJHCS, JDM, and MISQ. He is on the editorial boards of JAIS, AIS THCI, JECR, and JDM. Jianqing Chen (“ Effects of the Presence of Organic Listing in Search Advertising ”) is an assistant professor in information systems at the University of Texas at Dallas. He received his Ph.D. from McCombs School of Business at the University of Texas at Austin in 2008. His papers have been published or accepted for publication in academic journals including Decision Analysis, Decision Support Systems, Economics Letters, Information Systems Research, Journal of Marketing, Journal of Marketing Research, Journal of Management Information Systems, and Production and Operations Management. Yuxin Chen (“ Corporate IT Standardization: Product Compatibility, Exclusive Purchase Commitment and Competition Effects ”) is the Polk Brothers Professor of Retailing and Professor of Marketing at the Kellogg School of Management at Northwestern University. His research areas include database marketing, internet marketing, pricing, retailing, competitive strategies, structural empirical models, Bayesian econometric methods, and behavioral economics. He received his Ph.D. in marketing from Washington University in St. Louis. Prior to joining the Kellogg School of Management, he taught at the Stern School of Business from 1999 to 2009. John Collins (“ Real-time Tactical and Strategic Sales Management for Intelligent Agents Guided by Economic Regimes ”) spent 30 years in industry doing research and product development before returning to the University of Minnesota, where he completed his Ph.D. in 2002. He teaches in the areas of software engineering and artificial intelligence. His research focuses on economic decision processes in autonomous software agents. He has been involved in the Association for Trading Agent Research for the last nine years, where he led a major redesign of the supply-chain scenario, served on the Board of Directors, and is currently involved in designing the game scenario and software infrastructure for the new Power TAC competition. Deborah Compeau (“ Generalizability of Information Systems Research Using Student Subjects? A Reflection on Our Practices and Recommendations for Future Research ”) is a professor of information systems in the Ivey Business School at Western University. Her research focuses on the individual user of information and communications technologies, viewed from a social cognitive perspective. Specifically, she is interested in understanding what organizations can do to facilitate individual adoption of and learning about ICTs. Her research has been published in leading journals in MIS. She has also served in editorial roles at MISQ and ISR. Dianne Cyr (“ Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey ”) is a professor in the Beedie School of Business at Simon Fraser University in Vancouver. Her research is focused on how trust, satisfaction, and loyalty are built in online business environments through website design. She is the author of 5 books and over 90 research articles. journal publications appear in MIS Quarterly, Journal of MIS, Information & Management, and International Journal of Human Computer Studies, among others. http://www.diannecyr.com . Harvey G. Enns (“ Synergy and Its Limits in Managing Information Technology Professionals ”) is an associate professor of MIS in the MIS, Operations Management, and Decision Sciences Department at the University of Dayton. He received his Ph.D. from the University of Western Ontario. His research focuses on managerial topics, including the management of IT professionals and CIO influence. He has published articles in journals such as MIS Quarterly, MIS Quarterly Executive, Communications of the ACM, Journal of Strategic Information Systems, and Human Resource Management. Hilla Etzion (“ Analyzing Pricing Strategies for Online Services with Network Effects ”) is an assistant professor of business information technology at the Ross School of Business, University of Michigan. She received her Ph.D. (2005) from the Simon School of Business, University of Rochester. Professor Etzion develops theoretical frameworks for evaluating the viability and the profitability of innovative strategies which utilize online selling. Her research interests include online auctions, managing multiple selling mechanisms online, and the simultaneous management of offline and online selling channels. Yulin Fang (“ User Satisfaction with IT Service Delivery: A Social Capital Perspective ”) is an assistant professor in the Department of Information Systems, City University of Hong Kong. He earned his Ph.D. at Richard Ivey School of Business, University of Western Ontario. His current research is focused on knowledge management, virtual teams, and open source software projects. He has published papers in journals such as Strategic Management Journal, Information Systems Research, Journal of Management Information Systems, Journal of Management Studies, Organizational Research Methods, and others. Thomas W. Ferratt (“ Synergy and Its Limits in Managing Information Technology Professionals ”) is the Sherman-Standard Register Endowed Chair in MIS at the University of Dayton. His primary research emphasis is on the management of information systems professionals. His work appears in journals including Information Systems Research, MIS Quarterly, Communications of the ACM, Journal of Management Information Systems, and Academy of Management Journal. He has been on the editorial boards of Information Systems Research and MIS Quarterly. Chris Forman (“ Ushering Buyers into Electronic Channels: An Empirical Analysis ”) is an assistant professor of IT Management at the College of Management, Georgia Institute of Technology. He received his Ph.D. from the Kellogg School of Management at Northwestern University. His research interests include electronic commerce, diffusion of IT innovations, IT strategy, and outsourcing and offshoring. He is an associate editor at Information Systems Research and Information Economics and Policy. In 2007 he was awarded the Alfred P. Sloan Industry Studies Fellowship. Maria Gini (“ Real-time Tactical and Strategic Sales Management for Intelligent Agents Guided by Economic Regimes ”) is a professor in the Department of Computer Science and Engineering at the University of Minnesota. Her work includes robot cooperation, learning opponent behaviors, and autonomous economic agents. She has coauthored over 200 technical papers. She is on the editorial board of numerous journals, including the Journal of Autonomous Agents & Multiagent Systems, Web Intelligence and Agent Systems, and Integrated Computer-Aided Engineering. She is a Fellow of the Association for the Advancement of Artificial Intelligence. Dale Goodhue (“ Two Worlds of Trust for Potential E-commerce Users: Humans as Cognitive Misers ”) is the C. Herman and Mary Virginia Terry Chair of Business Administration at UGA's Terry College of Business. He has published in Management Science, MIS Quarterly, Information Systems Research, Decision Sciences, Sloan Management Review, etc. Research interests include measuring impacts of information systems, the impact of task-technology fit on individual performance, the management of data and other IS infrastructures/resources, the impacts of Enterprise Systems on organizations, and the strengths and weaknesses of various statistical techniques. Alok Gupta (“ Real-time Tactical and Strategic Sales Management for Intelligent Agents Guided by Economic Regimes ”) holds Curtis L. Carlson School-wide Chair in Information Management at the Carlson School of Management, University of Minnesota. His research has been published in various information systems, economics, and computer science journals such as Management Science, ISR, MIS Quarterly, CACM, JMIS, Journal of Economic Dynamics and Control, Computational Economics and Decision Support Systems. He was awarded a prestigious NSF CAREER Award for his research on dynamic pricing mechanisms on the internet. He serves on the editorial boards of Management Science, ISR, JMIS, and DSS. Chris Higgins (“ Generalizability of Information Systems Research Using Student Subjects? A Reflection on Our Practices and Recommendations for Future Research ”) is a professor at the Ivey Business School in London, Canada. Higgins has published articles in top journals including The Journal of Applied Psychology, Communications of the ACM, Administrative Sciences Quarterly, Sloan Management Review, Information Systems Research, and Management Information Systems Quarterly. He is a former associate editor for Information Systems Research. Three of Higgins' doctoral students (Rebecca Grant, Betty Vandenbosch, Debbie Compeau) have won major awards for their dissertation research. Atreyi Kankanhalli (“ What Motivates People to Purchase Digital Items on Virtual Community Websites? The Desire for Online Self-Presentation ”) is an associate professor in the Department of Information Systems, National University of Singapore (NUS). She obtained her B.Tech. from IIT Delhi and Ph.D. from NUS. Her research interests include knowledge management, online communities, and IT-enabled innovation in service sectors. She has published in the MIS Quarterly, JMIS, ACM TMIS, IEEE TEM, IEEE TPC, JAIS, JASIST, and IJHCS, among others. She serves on the editorial boards of MISQ, IEEE TEM, and I&M, among others. Sunder Kekre (“ Ushering Buyers into Electronic Channels: An Empirical Analysis ”) is the Bosch Professor of Manufacturing and Operations and is the Director of the Center for E-Business Innovation founded by PricewaterhouseCoopers at Carnegie Mellon University. He has conducted several field studies with companies such as Caterpillar, IBM, Ford, GM, and Heinz on interdisciplinary issues that examine the interface between operations and areas such as marketing, accounting, information systems and engineering design. His research work addresses managerial issues spanning technology, strategy and processes. Helen Kelley (“ Generalizability of Information Systems Research Using Student Subjects? A Reflection on Our Practices and Recommendations for Future Research ”) is an associate professor of information systems at the University of Lethbridge. She received her Ph.D. from The University of Western Ontario. Her research interests focus on individual acceptance of technology, end-user learning, and post-adoptive technology use in health care and other settings. Her research has been published in Information Systems Research, Journal of the Association of Information Systems, The Database for Advances in Information Systems, as well as other journals. Wolfgang Ketter (“ Real-time Tactical and Strategic Sales Management for Intelligent Agents Guided by Economic Regimes ”) is an associate professor of information systems at the Rotterdam School of Management of the Erasmus University. He received his Ph.D. in computer science from the University of Minnesota in 2007. He founded and runs the Learning Agents Research Group at Erasmus (LARGE) and the Erasmus Center for Future Energy Business. His research has been published in various information systems, and computer science journals such as AI Magazine, Decision Support Systems, Electronic Commerce Research and Applications, Energy Policy, European Journal of Information Systems, OR/MS Today, Information Systems Research, and International Journal of Electronic Commerce. He serves on the editorial board of Electronic Commerce Research and Applications. Hee-Woong Kim (“ What Motivates People to Purchase Digital Items on Virtual Community Websites? The Desire for Online Self-Presentation ”) is an associate professor in the Graduate School of Information at Yonsei University. He was a faculty member at the National University of Singapore. He received his Ph.D. from KAIST. His research interests include digital business and IS management. His research work has been published in EJOR, IEEE TEM, IJHCS, JAIS, JMIS, JASIST, Journal of Retailing, and MIS Quarterly. He is on the editorial boards of JAIS and IEEE TEM. Jan Krämer (“ Network Neutrality and Congestion Sensitive Content Providers: Implications for Content Variety, Broadband Investment and Regulation ”) is head of the research group Telecommunications Markets at the Karlsruhe Institute of Technology, Institute of Information Systems and Management. He received his Ph.D. in economics from the University of Karlsruhe in 2007. His research interests include economics of information systems, information systems policy issues, and the design of electronic markets. Nishtha Langer (“ Ushering Buyers into Electronic Channels: An Empirical Analysis ”) is an assistant professor of information systems at the Indian School of Business, Hyderabad, India. She holds a bachelor in engineering from Delhi College of Engineering, Delhi, India and an M.S. and a Ph.D. in information systems from the Tepper School of Business, Carnegie Mellon University. Her research looks at the economics of human capital and the business value of information technology (IT), such as RFID and e-commerce. Xinxin Li (“ Corporate IT Standardization: Product Compatibility, Exclusive Purchase Commitment and Competition Effects ”) is an assistant professor of operations and information management at the School of Business, University of Connecticut. She received her Ph.D. from The Wharton School, University of Pennsylvania. Her research areas include online word of mouth, the economics of information systems, and the intersection between information systems and marketing. Her work has appeared in Information Systems Research, MIS Quarterly, and Journal of Management Information Systems, among others. Eric T. K. Lim (“ Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey ”) is an assistant professor in the Faculty of Economics and Business at the University of Groningen. His research interests revolve around the strategic implementation of e-government services within public institutions and that of enterprise systems within organizations. His work has been published in the Journal of the American Society for Information Science and Technology, Decisions Support Systems, and the European Journal of Information Systems. Kai H. Lim (“ User Satisfaction with IT Service Delivery: A Social Capital Perspective ”) is a professor of information systems at City University of Hong Kong. He received his Ph.D. from the University of British Columbia, Canada. His research interests include IT-enable business strategy and agility, eCommerce-related adoption issues, human-computer interactions, and cross-cultural issues related to information systems management. He is currently serving as a senior editor of MISQ and has served on the editorial board of ISR, MISQ, and Journal of the Association for Information Systems (JAIS). Ben Liu (“ Two Worlds of Trust for Potential E-commerce Users: Humans as Cognitive Misers ”) is an assistant professor in the Department of Information Systems at City University of Hong Kong. He received his doctoral degree in business administration from the Department of Management Information Systems, Terry College of Business, University of Georgia. His research focuses on the effects of bounded rationality and cognitive and emotional factors on individuals' decisions and aggregate market outcomes in electronic environments. Barbara L Marcolin (“ Generalizability of Information Systems Research Using Student Subjects? A Reflection on Our Practices and Recommendations for Future Research ”) is an assistant professor at the Ivey Business School, and holds an affiliation with Kinek Technologies, Inc. Her research extends to web interactivity, user competence, IT/IS outsourcing, PLS moderators, partnering, entrepreneurial technology, and fast requirements processes. She has published in numerous top IS journals and conferences such as ISR, Information & Management, ICIS, and Journal of Interactive Marketing. Her dissertation was completed in 1994 from the Ivey Business School. Marius Florin Niculescu (“ Underlying Consumer Heterogeneity in Markets for Subscription-based IT Services with Network Effects ”) is currently an assistant professor of IT management at the College of Management at Georgia Institute of Technology. He received his Ph.D. from Stanford Graduate School of Business. His research interests include diffusion and management of IT innovation, software business models, network economics, cloud computing, software quality management, dynamics of digital goods markets, and dynamic pricing. He has published in academic journals including Information Systems Research. Shan L Pan (“ Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey ”) is an associate professor in the National University of Singapore. He is interested in the strategic issues of implementation and use of IT in organizations. He is interested in the relationship between people and technology in organizations and ambidexterity issues among users and the changes in the nature of work practices. He has published extensively in top IS journals. He also currently serves as an associate editor of MIS Quarterly and ISR. Min-Seok Pang (“ Analyzing Pricing Strategies for Online Services with Network Effects ”) is an assistant professor of information systems at School of Management, George Mason University. He has received B.S. in industrial engineering (2000), his M.S. in management (2006) from Korea Advanced Institute of Science and Technology, and his Ph.D. in business administration (2011) from Ross School of Business, University of Michigan. His research interests include information and network economics and the business value of IT. Jayesh Prasad (“ Synergy and Its Limits in Managing Information Technology Professionals ”) is an associate professor of MIS at the University of Dayton. He earned his Ph.D. in MIS at the University of Pittsburgh. His research focuses on the adoption of information technologies by individuals and organizations as well as on the management of information systems personnel and projects. His research has been published in journals such as Information Systems Research, MIS Quarterly, Communications of the ACM, Decision Sciences, and IEEE Transactions on Software Engineering. Paul Schrater (“ Real-time Tactical and Strategic Sales Management for Intelligent Agents Guided by Economic Regimes ”) received the Ph.D. degree in neuroscience from the University of Pennsylvania in 1999. Currently he is an Associate Professor of Psychology and Computer Science and Engineering at the University of Minnesota and head of the Computational Perception and Action Laboratory. His research interests involve probabilistic models of perception, control and learning in man and machine. He has published over 50 journal and conference papers in the above areas (twenty refereed journal papers). He has received grants from NIH, NSF, and ONR. Hyoduk Shin (“ Underlying Consumer Heterogeneity in Markets for Subscription-based IT Services with Network Effects ”) is currently an assistant professor of managerial economics and decision sciences at Kellogg School of Management at Northwestern University. He received his Ph.D. from Stanford Graduate School of Business. His research interests include forecasting, supply chain management, management of IT innovation, and software development management. He has published in academic journals including Information Systems Research, Manufacturing and Service Operations Management, and Operations Research. Detmar Straub (“ User Satisfaction with IT Service Delivery: A Social Capital Perspective ”) is a Regents' Professor of the University System of Georgia and the J. Mack Robinson Distinguished Professor of Information Systems at Georgia State University, has conducted research in the areas of Net-enhanced organizations (e-Commerce), information security, technological innovation, IS methodological issues, and international IT studies. He holds a DBA (Doctor of Business Administration) in MIS from Indiana and a Ph.D. in English from Penn State. Detmar served as Editor-in-Chief of MIS Quarterly from 2008–2012. He is a former SE of ISR. Baohong Sun (“ Ushering Buyers into Electronic Channels: An Empirical Analysis ”) is an associate professor in the School of Information Management, Wuhan University. He obtained his Ph.D. at the University of Science and Technology of China—City University of Hong Kong Joint Advanced Research Center. His research interests include e-commerce, knowledge management, virtual community, and human-computer interactions. His work has appeared in several conferences on information systems including International Conference on Information Systems and Americas Conference on Information Systems. Yongqiang Sun (“ User Satisfaction with IT Service Delivery: A Social Capital Perspective ”) is an associate professor in the School of Information Management, Wuhan University. He obtained his Ph.D. at the University of Science and Technology of China, City University of Hong Kong Joint Advanced Research Center. His research interests include e-commerce, knowledge management, virtual community, and human-computer interactions. His work has appeared in several conferences on information systems including International Conference on Information Systems and Americas Conference on Information Systems. Bernard C.Y. Tan (“ Effects of Individual Self-Protection, Industry Self-Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services ”) is a professor of information systems and Associate Provost (undergraduate education) at the National University of Singapore (NUS). He served as Head of Department from 2002 to 2008. He has won research awards and teaching awards at NUS. He was president of the Association for Information Systems (AIS) from 2009 to 2010. He is a fellow of the AIS. His research interests are virtual communities, knowledge management, and information privacy. Chee-Wee Tan (“ Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey ”) is an assistant professor in the Faculty of Economics and Business at the University of Groningen. He has conducted research into the design of e-services for the past 10 years. He has articles published or forthcoming in MIS Quarterly, the Journal of the American Society for Information Science and Technology, the European Journal of Information Systems, the Journal of Global Information Management, Decision Support Systems, and the International Journal of Information Management. Hock-Hai Teo (“ Effects of Individual Self-Protection, Industry Self-Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services ”) is an associate professor of information systems and Head of the Department of Information Systems at the School of Computing (SoC), National University of Singapore. He had served as Vice-Dean for Corporate Communications at the SoC from 2007 to 2008. His research interests are in the areas of IT innovation adoption, assimilation and impacts, information privacy, electronic market institutions, and virtual communities. He won the MIS Quarterly Reviewer of the Year (2004) award. Viswanath Venkatesh (“ Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy ”) is a Distinguished Professor and Billingsley Chair at the University of Arkansas. He has published in and served on the editorial boards of leading IS, organizational behavior, operations management, marketing and psychology journals, with citations to his work being over 16,000 and 6,000 per Google Scholar and Web of Science, respectively. He has published a book to help junior academics in their pursuit of success ( http://road2successbook.com ). He runs an IS research rankings website ( http://vvenkatesh.com/ISRanking ). Seungjin Whang (“ Underlying Consumer Heterogeneity in Markets for Subscription-based IT Services with Network Effects ”) is currently the Jagdeep and Roshni Singh Professor of Operations, Information, and Technology at Stanford Graduate School of Business. He received his Ph.D. from the University of Rochester. His research interests include supply chain management and economics of information technology. He has published in academic journals including Information Systems Research, Management Science, and Operations Research. He also serves as co-director of the Stanford-NUS Executive Program in international management. Andrew Whinston (“ Effects of the Presence of Organic Listing in Search Advertising ”) is the Hugh Roy Cullen Centennial Chair Professor in the Department of Information, Risk and Operations Management at the McCombs School of Business at the University of Texas at Austin. He is also the director at the Center for Research in electronic commerce and editor-in-chief of Decision Support Systems. In total he has published over 300 papers in the major economic and management journals and has authored 27 books. Lukas Wiewiorra (“ Network Neutrality and Congestion Sensitive Content Providers: Implications for Content Variety, Broadband Investment and Regulation ”) is a Ph.D. candidate at the Karlsruhe Institute of Technology, Institute of Information Systems and Management. He received a diploma degree in economics from the University of Bonn in 2008. His current research interests include economic analysis of tariff choice and information systems policy issues, especially in the area of net neutrality. Bo Xiao (“ Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey ”) is an assistant professor of information systems in the Department of Computer Science at Hong Kong Baptist University. She received her Ph.D. in management information systems from the University of British Columbia. Her research interests include human–computer interaction; e-commerce trust, risk, and deception; online consumer decision support; social networking; and health information systems. Her work has been published in MIS Quarterly and Proceedings of International Conferences in Information Systems. Heng Xu (“ Effects of Individual Self-Protection, Industry Self-Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services ”) is an assistant professor of information sciences and technology (IST) at The Pennsylvania State University where she is a recipient of the PNC Technologies Career Development Professorship. She currently directs the Privacy Assurance Lab at the College of IST. Her research focuses on the conceptualization, intervention, and design aspects of privacy and security. In 2010, she was a recipient of the Faculty Early Career Development (CAREER) Award by the National Science Foundation. Lizhen Xu (“ Effects of the Presence of Organic Listing in Search Advertising ”) is an assistant professor of information technology management in College of Management, Georgia Institute of Technology. He received his Ph.D. from McCombs School of Business, The University of Texas at Austin in 2011. His research interest currently focuses on economic issues and marketing perspectives in online advertising. His papers have been published or accepted in academic journals such as Information Systems Research, Journal of Marketing Research, Journal of Management Information Systems, and Decision Analysis.