About Our Authors

Abstract

Sulin Ba (“ Promotional Marketing or Word-of-Mouth? Evidence from Online Restaurant Reviews ”) is a professor of information systems in the School of Business at the University of Connecticut. She holds a Ph.D. from the University of Texas at Austin. Her current research interests include the effective provision of e-service, digital health communities, and pricing of virtual goods. She has published in Management Science, Information Systems Research, MIS Quarterly, Journal of Management Information Systems, Production and Operations Management, Decision Support Systems, and other academic journals. Xue Bai (“ On Risk Management with Information Flows in Business Processes ”) is an associate professor of management information systems in the School of Business at the University of Connecticut. She received her Ph.D. degree in management information systems from Carnegie Mellon University. Her research interests include mathematical modeling for managing data quality and information security related risks in enterprise information systems. Another of her research interests is in the area of data mining and machine learning methods applied to business and healthcare domains. Izak Benbasat (“ A Contingency Approach to Investigating the Effects of User-System Interaction Modes of Online Decision Aids ”) (Ph.D., University of Minnesota, 1974; Doctorat Honoris Causa, Université de Montréal, 2009) is a Fellow of the Royal Society of Canada, CANADA Research Chair in Information Technology Management at the Sauder School of Business, University of British Columbia, Canada. He currently serves on the editorial boards of Journal Management Information Systems and Information Systems Journal. He was editor-in-chief of Information Systems Research, editor of the Information Systems and Decision Support Systems Department of Management Science, and a senior editor of MIS Quarterly. He became a Fellow of the Association for Information Systems (AIS) in 2002, received the LEO Award for Lifetime Exceptional Achievements in Information Systems from AIS in 2007, and was conferred the title of Distinguished Fellow by the INFORMS Information Systems Society in 2009. Martin Bichler (“ Combinatorial Auctions with Allocation Constraints: On Game-Theoretical and Computational Properties of Generic Pricing Rules ”) received his Ph.D. as well as his Habilitation from the Vienna University of Economics and Business Administration. He was working as a research fellow at UC Berkeley, and as research staff member at the IBM T.J. Watson Research Center, Yorktown Heights, New York. Since 2003, he is a full professor at the Department of Informatics of the TU München, and a faculty member at the TUM School of Management. Gordon Burtch (“ An Empirical Examination of the Antecedents and Consequences of Contribution Patterns in Crowd-Funded Markets ”) is a Ph.D. candidate in management information systems and a University Fellow in the Fox School of Business at Temple University. His research focuses on the drivers and economic implications of individual behavior in electronic markets and online communities. His work has been supported by funding from a variety of sources, including the Department of Education's CIBER initiative and partnerships with numerous startups in the crowdfunding industry. He has previously held positions as a technology consultant, hardware design engineer and information systems auditor. He holds a Bachelor of Engineering and an MBA from McMaster University. Andrew Burton-Jones (“ From Use to Effective Use: A Representation Theory Perspective ”) is Professor of Business Information Systems at UQ Business School, The University of Queensland, and adjunct professor at the Sauder School of Business, UBC. He obtained his Ph.D. from Georgia State University. He conducts research on user requirements, IT use, and methodological topics. He has published in, and served on the editorial boards of JAIS, ISR, MISQ, and other outlets. Prior to his academic career, he was a senior consultant in a Big-4 consulting firm. Kuo-Chung Chang (“ A View from the Top: Integrated Information Delivery and Effective Information Use from the Senior Executive's Perspective ”) is an assistant professor in the Department of Information Management at Yuan Ze University, Taiwan. He received his Ph.D. from the University of South Carolina. His current research focuses on IS project management, information security, and knowledge management. His work has been published in journals such as Information and Management, Information and Software Technology, and Journal of Systems and Software. Young Bong Chang (“ An Empirical Analysis of Technical Efficiency: The Role of IT Intensity and Competition ”) is an assistant professor at Sungkyunkwan University. He received his Ph.D. in management from the University of California, Irvine. His research interests are in the economics of information systems focusing on the business value of IT and outsourcing of information systems. His research has been published in Information Systems Research, MIS Quarterly, Journal of Management Information Systems and Information Technology and Management. Pei-yu Chen (“ The Impact and Implications of On-Demand Services on Market Structure ”) is an associate professor of management information systems in the Fox School of Business at Temple University. Prior to this position, she was on the faculty in the Tepper School of Business at Carnegie Mellon University. She received her Ph.D. (2002) in operations and information management and M.S. in applied economics (2000) from the Wharton School of the University of Pennsylvania, and her MBA (1998) and B.S. in information management (1996) from National Taiwan University. Her research interests lie at the intersection of technology, economics and marketing, focusing on issues relevant to technology innovation, strategy and pricing. Her work has been published in leading journals such as Information Systems Research, Management Science, MIS Quarterly and Operations Research. She currently serves on the editorial board of Management Science and Production and Operations Management. She also previously served on the editorial board of Information Systems Research. Ben C. F. Choi (“ Privacy Concerns and Privacy-Protective Behavior in Synchronous Online Social Interactions ”) is a lecturer in Information Systems at the Australian Business School, University of New South Wales, Australia. His research interests focus on information privacy, social media, virtual communities, and knowledge management. Min Ding (“ IT Implementation Contract Design: Analytical and Experimental Investigation of IT Value, Learning, and Contract Structure ”) is the Smeal Professor of Marketing and Innovation in the Smeal College of Business at Pennsylvania State University, and an Advisory Professor of Marketing at the School of Management, Fudan University. He has a Ph.D. in Marketing (Wharton School, University of Pennsylvania), a Ph.D. in Molecular, Cellular, and Developmental Biology (Ohio State University), and a B.S. in Genetics and Genetic Engineering (Fudan University). He is V.P. of membership for the INFORMS Society for Marketing Science (ISMS). Yue Feng (“ Promotional Marketing or Word-of-Mouth? Evidence from Online Restaurant Reviews ”) is currently a Ph.D. candidate of information systems in the School of Business and Management at the Hong Kong University of Science and Technology. Her research interests include e-marketing, online social communities, and behavioral decision of information technology adoption. Her paper has been presented at the Workshop on Information Systems and Economics (WISE), 2011. Anindya Ghose (“ An Empirical Examination of the Antecedents and Consequences of Contribution Patterns in Crowd-Funded Markets” and “How is the Mobile Internet Different? ”) is an associate professor of information, operations, and management sciences and the Robert L. & Dale Atkins Rosen Faculty Fellow at New York University's Leonard N. Stern School of Business. He is the co-Director of the Center for Business Analytics at NYU Stern. He is also a Daniel P. Paduano Fellow of Business Ethics at NYU Stern. His research analyzes the economic consequences of Internet and mobile technologies on industries and markets transformed by their shared infrastructure. He has been quoted numerous times in the BBC, New York Times, Financial Times, Forbes, NBC, Xinhua, Reuters, Washington Post, New York Daily, National Public Radio, Wall Street Journal, MSNBC, China Daily, Knowledge@Wharton, and elsewhere. He is a senior editor at ISR and associate editor at Management Science. His research has been recognized with eight best paper awards or nominations and several dozen competitive grants from the NSF, corporates, and other institutions. Avi Goldfarb (“ How is the Mobile Internet Different? ”) is a professor of marketing at the Rotman School of Management, University of Toronto. His research examines brand value, boundedly rational decisions by managers, and the impact of information technology on marketing, universities, and the economy. Professor Goldfarb has published over 40 articles in a variety of outlets in economics, marketing, computing, statistics, and law, and serves in editorial roles at a number of journals. He received his Ph.D. in economics from Northwestern University. Camille Grange (“ From Use to Effective Use: A Representation Theory Perspective ”) is a doctoral candidate at the Sauder School of Business, University of British Columbia. She received her M.Sc. degree in MIS from HEC Montréal where she worked on the usability of information systems. Her current research focuses on studying the nature and outcomes of human-computer interactions in the context of online social shopping networks. Vijay Gurbaxani (“ An Empirical Analysis of Technical Efficiency: The Role of IT Intensity and Competition ”) is the Taco Bell Endowed Professor and Director of the Center for Digital Transformation at the Paul Merage School of Business, University of California, Irvine. His research has appeared in Information Systems Research, Management Science, MIS Quarterly, and Communications of the ACM. He received a master's degree in mathematics and computer science from the Indian Institute of Technology, Bombay and a Ph.D. in business administration from the University of Rochester. Sang Pil Han (“ How is the Mobile Internet Different? ”) is an assistant professor in the Department of Information Systems at the City University of Hong Kong. His research interests focus on economic modeling consumer behaviors and firm strategies in the mobile economy. He frequently works with and consults for leading firms in the mobile technology, ecommerce, and ad networks. His papers have been published or accepted in Management Science, Management Information Systems Quarterly, Information Systems Research, among others. Il-Horn Hann (“ All Are Not Equal: An Examination of the Economic Returns to Different Forms of Participation in Open Source Software Communities ”) is an associate professor in the Department of Decision, Operations and Information Technologies and co-director for the Center for Digital Innovation, Technology, and Strategy at the Robert H. Smith School at the University of Maryland. He holds degrees from the University of Pennsylvania and the Technical University Darmstadt. His research appeared in Management Science, ISR, MIS Quarterly, and Journal of MIS. He serves on the editorial board for Management Science and ISR. Lorin M. Hitt (“ IT Implementation Contract Design: Analytical and Experimental Investigation of IT Value, Learning, and Contract Structure ”) is the Class of 1942 Professor at the University of Pennsylvania, Wharton School in the Department of Operations and Information Management. His research focuses on the economics of information systems, particularly the value of IT investments, contracting and outsourcing, pricing digital goods, and consumer behavior in electronic markets. He currently serves as co-department editor for information systems at Management Science. He received his Ph.D. in management from the MIT Sloan School and Sc.B. and Sc.M. degrees in electrical engineering from Brown University. J. J. Po-An Hsieh (“ Motivational Differences Across Post-Acceptance IS Usage Behaviors ”) is an associate professor at the Hong Kong Polytechnic University. He received his Ph.D. from Georgia State University. He currently serves as an associate editor for MIS Quarterly and has conducted research in the areas of digital divide, IT usage behaviors, customer relationship management systems, and knowledge management. His work has been published in leading journals like MIS Quarterly, Information Systems Research, Management Science, European Journal of Information Systems, among others. Lihua Huang (“ Promotional Marketing or Word-of-Mouth? Evidence from Online Restaurant Reviews ”) is a professor at the School of Management, Fudan University, Shanghai. She received her Ph.D. degree from Fudan University. Her research interests include electronic commerce and IT management. Her research work has been published in academic journals such as Decision Support Systems, Electronic Markets, Information and Management, Journal of Global Information Management, and IEEE Transactions on Engineering Management. Zhenhui (Jack) Jiang (“ Privacy Concerns and Privacy-Protective Behavior in Synchronous Online Social Interactions ”) is an associate professor at the National University of Singapore. He is also the Director of Centre for Collaborative Media and Technologies. He obtained his Ph.D. degree from the University of British Columbia. He serves as the associate editor of MIS Quarterly and IEEE Transactions on Engineering Management. His current research interests include social media and information privacy. His papers have been published in top IS journals such as MISQ, and ISR. Bill Kettinger (“ A View from the Top: Integrated Information Delivery and Effective Information Use from the Senior Executive's Perspective ”) is Professor and the FedEx Chair of Excellence in MIS at the Fogelman College of Business and Economics at the University of Memphis. His research focuses on senior executives, information orientation, process management, and service quality. He serves, or has served on the editorial boards of Information Systems Research, MIS Quarterly, Journal of the Association of Information Systems, and MIS Quarterly Executive. Ramayya Krishnan (“ On Risk Management with Information Flows in Business Processes ”) is the W. W. Cooper and Ruth F. Cooper Professor of Information Systems at the H. John Heinz III College at Carnegie Mellon University. His current research projects investigate risk management in business process design, social network analysis in settings ranging from call data records to knowledge sharing communities, consumer behavior in e-business settings and the design of policies that take into account the competing needs of promoting data access and protecting privacy. He is currently Dean of H. John Heinz III College. Xixi Li (“ Motivational Differences across Post-Acceptance IS Usage Behaviors ”) is an assistant professor in the School of Economics and Management at Tsinghua University. Prior to joining Tsinghua University, she worked as a post-doctoral research fellow in the Center for Process Innovation at Georgia State University. She received her Ph.D. from the Hong Kong Polytechnic University. She has examined post-adoptive IS use, knowledge management, and IS leadership, and health IT with a particular focus on the health divide. She has published in Information Systems Research and Behaviour & IT and presented papers at the International Conference on Information Systems and other conferences. Xianghua Lu (“ Promotional Marketing or Word-of-Mouth? Evidence from Online Restaurant Reviews ”) is an associate professor at the School of management, Fudan University, Shanghai. She received her Ph.D. degree from Fudan University. Her research interests include Internet marketing, virtual community, electronic commerce and IT management. Her research work has been published in academic journals such as Information and Management, Journal of Global Information Technology Management, The DATA BASE for Advances in Information Systems, and conferences, such as the International Conference on Information Systems. Munir Mandviwalla (“ Moving from Access to Use of the Information Infrastructure: A Multi-level Socio-Technical Framework ”) is an associate professor and chair of management information systems in the Fox School of Business at Temple University. His research interests include collaboration, social media, virtual teams, and telecommunications policy. His publications have appeared in MIS Quarterly, ACM Transactions on Computer Human Interaction, Journal of Management Information Systems, Journal of Organizational Computing and Electronic Commerce, Decision Support Systems, Small Group Research, Communications of the Association for Information Systems, Public Administration Review, and Information Systems Journal. Rema Padman (“ On Risk Management with Information Flows in Business Processes ”) is a professor of management science and healthcare informatics in the H. John Heinz III College at Carnegie Mellon University. She holds a Ph.D. in operations research from the University of Texas at Austin and a National Library of Medicine funded senior post-doctoral fellowship in biomedical informatics from the University of Pittsburgh School of Medicine. Her current research examines healthcare operations and decision support, privacy and confidentiality, and process modeling and risk analysis in the context of information technology interventions in healthcare delivery and management such as e-health and chronic disease management. She has served on review panels for the National Science Foundation and the National Institutes of Health in the US, and the Medical Research Council in the UK. She is an associate editor with INFORMS Journal on Computing and Information Technology and Management and past associate editor for Operations Research. She has published in top management science, information systems and medical informatics journals. Gautam Pant (“ Status Locality on the Web: Implications for Building Focused Collections ”) is an assistant professor in the management sciences department at the University of Iowa. His current research focuses on searching, gathering, and analyzing online information to gain business intelligence. His research has appeared in journals such as Information Systems Research, ACM Transactions on Information Systems, ACM Transactions on Internet Technology, Decision Support Systems, IEEE Transactions on Knowledge and Data Engineering, among others. He received his Ph.D. from the University of Iowa. Ioannis Petrakis (“ Combinatorial Auctions with Allocation Constraints: On Game-Theoretical and Computational Properties of Generic Pricing Rules ”) studied electrical and computer engineering at the National Technical University of Athens (NTUA) where he graduated with a diploma. Afterwards, he followed the Elite Graduate Program “Finance and Information Management” at the TU München (TUM) and received his M.Sc. with honors. Since February 2010, Ioannis has been working as a research assistant at the Chair of Decision Sciences & Systems (DSS) of the TU München. Corey Phelps (“ Networks, Social Influence and the Choice Among Competing Innovations: Insights From Open Source Software Licenses ”) is an associate professor of strategy and business policy at HEC Paris. He completed his Ph.D. in management at the Stern School of Business, New York University. His current research examines the creation, diffusion and adoption of innovations at multiple levels of analysis, with a particular interest in understanding how different types of interorganizational phenomena—strategic alliances, acquisitions and corporate venture capital investing—influence these innovation processes. Pradeep Racherla (“ Moving from Access to Use of the Information Infrastructure: A Multi-level Socio-Technical Framework ”) is an assistant professor of marketing and the Gene Edwards Professor of Banking at West Texas A&M University. He earned his Ph.D. and B.A. from Temple University in 2008. His research interests include consumer generated media, social networks and online word-of-mouth. His research has been published in journals such as Electronic Commerce Research & Applications, Journal of Consumer Behavior, Journal of Management Information Systems, Annals of Tourism Research, and Cornell Hospitality Quarterly. T. S. Raghu (“ Interdependencies in IT Infrastructure Services: Analyzing Service Processes for Optimal Incentive Design ”) is a professor of information systems in the W.P. Carey School of Business at Arizona State University. His current research focuses on consumer information systems, health information technology, and business process management. He has served as an associate editor for Information Systems Research and Journal of the Association for Information Systems. He served as the program co-chair for the Workshop on E-Business, 2009 and INFORMS Conference on Information Systems and Technology (CIST) 2012. Arun Rai (“ Motivational Differences across Post-Acceptance IS Usage Behaviors ”) is the Regents' Professor and the Harkins Chair in the Center for Process Innovation and the Department of Computer Information Systems at the Robinson College of Business, Georgia State University. His research has examined how firms can leverage information technologies in their strategies, interfirm relationships, and processes, and how systems can be successfully developed and implemented. He was named Fellow of the Association for Information Systems in 2010. Jeffrey A. Roberts (“ All Are Not Equal: An Examination of the Economic Returns to Different Forms of Participation in Open Source Software Communities ”) received his M.S. and Ph.D. in information systems from Carnegie Mellon University and MBA from the University of Texas at Austin. He is an assistant professor of information systems management at the Palumbo–Donahue School of Business at Duquesne University. His research interests include software development methodology, open source software, and information ethics. His research has appeared in Management Science, IEEE TSE, Journal of Business Ethics, and ISR. Sagnika Sen (“ Interdependencies in IT Infrastructure Services: Analyzing Service Processes for Optimal Incentive Design ”) is an assistant professor of information systems in the School of Graduate Professional Studies at Pennsylvania State University. She received her Ph.D. from Arizona State University. She has published in a number of academic journals such as Information Systems Research, Journal of Management Information Systems, Decision Support Systems, Communications of the ACM, and Human Resources Management. Her research focuses on various aspects of business process management, especially performance management and incentive design. Param Vir Singh (“ Networks, Social Influence and the Choice Among Competing Innovations: Insights From Open Source Software Licenses ”) is an assistant professor of information systems and the Carnegie Bosch Junior Chair of Information Sciences at the Tepper School of Business, Carnegie Mellon University. His research is published or forthcoming at leading journals such as Management Science, Information Systems Research, and Management Information Systems Quarterly. A central focus of his research is to suggest policy and design interventions to improve the value of web2.0/social media technologies to firms that deploy them and communities that are formed around them. Kingshuk K. Sinha (“ To Personalize or Not to Personalize the Online Purchase Interactions: Implications of Self-Selection by Retailers ”) is a professor in the supply chain and operations department, and holder of the Mosaic Company Professorship in Corporate Responsibility at the Carlson School of Management, University of Minnesota. His research is committed to addressing consequential issues related to managing technologies, processes and people both within and across organizational and country boundaries. The empirical settings of his projects have included the high-tech; health care/medical; retail; food; and energy/oil and gas industries. Sandra A. Slaughter (“ All Are Not Equal: An Examination of the Economic Returns to Different Forms of Participation in Open Source Software Communities ”) (Ph.D., University of Minnesota), is the Alton M. Costley Chair and Professor of Information Technology Management at Georgia Institute of Technology. She has published over one hundred articles in research journals, conference proceedings, and edited books, and received eight best paper awards. Her research has received support from the NSF, DoD, Sloan Foundation and others. She is a departmental editor for Management Science, and was senior or associate editor for other leading journals. Heng Cheng Suang (“ Privacy Concerns and Privacy-Protective Behavior in Synchronous Online Social Interactions ”) is an assistant professor in the Department of Information Systems, School of Computing at the National University of Singapore. He received his Ph.D. (Organization, Technology and Entrepreneurship) from Stanford University, management science and engineering department. His research interests focus on organization and entrepreneurial strategies, with emphasis on top management decision making, such as escalation of commitment and outsourcing. More recently, he is examining the impact of social media on organization strategies. Padmini Srinivasan (“ Status Locality on the Web: Implications for Building Focused Collections ”) is a full professor in the department of computer science, University of Iowa. With over 90 scientific papers in refereed journals and conferences her research covers the areas of text retrieval/classification and web mining. Her research has been funded both by the NIH and by NSF. She received her M.Sc. (Hons) in biological sciences from Birla Institute of Technology and Science and a Ph.D. in information science from Syracuse University. Sriram Thirumalai (“ To Personalize or Not to Personalize the Online Purchase Interactions: Implications of Self-Selection by Retailers ”) is an assistant professor in the operations and information systems department at the David Eccles School of Business, University of Utah. His research is predominantly focused on understanding issues related to design and delivery of services in the retail, health care, and IT sectors. His research has appeared or scheduled to appear in journals including Management Science, Journal of Operations Management, Decision Sciences, and the Journal of Service Research. Harry Jiannan Wang (“ On Risk Management with Information Flows in Business Processes ”) is an associate professor of management information systems in the Alfred Lerner College of Business and Economics at the University of Delaware. He received Ph.D. in management information systems from University of Arizona and B.S. in management information systems from Tianjin University, China. His research interests include business process management, business analytics and intelligence, services computing, and enterprise systems. Weiquan Wang (“ A Contingency Approach to Investigating the Effects of User-System Interaction Modes of Online Decision Aids ”) is an associate professor in the Department of Information Systems at City University of Hong Kong. He received his Ph.D. in MIS from the University of British Columbia. His research interests include online consumer decision support, human-computer interaction, and online information privacy. Sunil Wattal (“ An Empirical Examination of the Antecedents and Consequences of Contribution Patterns in Crowd-Funded Markets ”) is an assistant professor of management information systems and director of the Center for Business Intelligence Research and Programs in the Fox School of Business at Temple University. His research interests include human capital in technology industries, personalization and privacy in online markets, and social media. His work has been published in MIS Quarterly, ISR, JMIS, and IEEE Transactions on Software Engineering, and has been nominated for best paper awards at ICIS and HICSS. He is currently on the editorial review board for IEEE Transactions on Engineering Management, and has served as a special associate editor for MIS Quarterly. He holds a Ph.D. from the Tepper School of Business, Carnegie Mellon University. D. J. Wu (“ IT Implementation Contract Design: Analytical and Experimental Investigation of IT Value, Learning, and Contract Structure ”) is the Thomas R. Williams Wachovia Associate Professor of Information Technology Management at the Scheller College of Business, Georgia Institute of Technology. He received his Ph.D. in managerial economics from the Wharton School, University of Pennsylvania, and his B.E. in computer science from Tsinghua University. His research interests include enterprise software platform ecosystem, economics of cloud computing, contracting, electronic markets, and procurement auction. His recent work has been published or is forthcoming in Management Science, Information Systems Research, and MIS Quarterly. He currently serves as an associate editor for Management Science and Manufacturing and Service Operations Management, and a senior editor for Production and Operations Management. Shin-yi Wu (“ The Impact and Implications of On-Demand Services on Market Structure ”) is an assistant professor of marketing and supply chain management in the Fox School of Business at Temple University. He received his Ph.D. in operations and information management and M.S. in operations research from the Wharton School of the University of Pennsylvania, and his M.B.A. and B.B.A. in information management from National Taiwan University. His research interests include strategic pricing of information goods and services, telecommunications and efficient allocation of wireless network resources, and the impact of online recommendations and ratings on sales. His research has been published in leading journals like Management Science, Operations Research, Information Systems Research, Journal of the Association for Information Systems, and European Journal of Operational Research. Chen Zhang (“ A View from the Top: Integrated Information Delivery and Effective Information Use from the Senior Executive's Perspective ”) is an assistant professor of management information systems at the Fogelman College of Business and Economics, University of Memphis. She received her Ph.D. from Purdue University. Her research interests include information strategy, IS leadership, open source software development, and open innovation. Her work has been published in journals such as Information Systems Research, MISQ Executive, and IEEE Software. Georg Ziegler (“ Combinatorial Auctions with Allocation Constraints: On Game-Theoretical and Computational Properties of Generic Pricing Rules ”) studied Financial and Economic Mathematics at the TU München (TUM) where he finished his studies with a diploma—Dipl.-Math. Oec. Univ. From December 2007 until January 2012, Georg was working as a research assistant at the chair of Decision Sciences & Systems (DSS) of the TU München, where he received his Dr. rer. nat. The subject of his doctoral thesis was the analysis of efficiency and pricing in combinatorial auction formats.