About Our Authors

Abstract

Gediminas Adomavicius (“ Modeling Supply-Side Dynamics of IT Components, Products, and Infrastructure: An Empirical Analysis Using Vector Autoregression ”) is Carolyn I. Anderson Professor in business education excellence at the Carlson School of Management, University of Minnesota. He received Ph.D. in computer science from New York University. His research has been published in leading IS and CS journals, including ISR, MISQ, ACM TOIS, IEEE TKDE, and INFORMS Journal on Computing. He is an associate editor of ISR and INFORMS Journal on Computing. He received the NSF CAREER award in 2006 for his research on personalization technologies. Rohit Aggarwal (“ Blog, Blogger, and the Firm: Can Negative Employee Posts Lead to Positive Outcomes? ”) is an assistant professor at the David Eccles School of Business, University of Utah. His research interests include studying the avenues and challenges posed by user generated content (UGC) on businesses. Specifically, he investigates the underlying processes/conditions that alter the influence level of UGC on final business outcomes. His research helps firms and institutional investors in understanding the value of UGC and finding out ways to better utilize UGC. He is also interested in investigating online reputation mechanism designs that shape both the generation and utilization of UGC. Sulin Ba (“ Research Note—Online Price Dispersion: A Game-Theoretic Perspective and Empirical Evidence ”) is an associate professor at the University of Connecticut. She holds a Ph.D. from the University of Texas at Austin. She has published in Management Science, Information Systems Research, MIS Quarterly, Production and Operations Management, Journal of Management Information Systems, and other academic journals. She is currently a senior editor for production and operations management and an associate editor for MIS Quarterly. She also serves on the editorial board of Decision Support Systems. Xue Bai (“ Managing Data Quality Risk in Accounting Information Systems ”) is an assistant professor of management information systems in the Department of Operations and Information Management, University of Connecticut. She received her Ph.D. from Carnegie Mellon University in 2007. Her research interests include developing models for managing data quality risk and information security risk in business processes. Dr. Bai is also interested in developing data mining methods for business intelligence applications. Danny N. Bellenger (“ Performance Implications of CRM Technology Use: A Multilevel Field Study of Business Customers and Their Providers in the Telecommunications Industry ”) received his Ph.D. from University of Alabama, 1972 and is a professor and Research Fellow in Marketing at the J. Mack Robinson College of Business, Georgia State University. He has published over one hundred articles in such journals as the Journal of Marketing Research, the Journal of Marketing, and the California Management Review. Nicholas Berente (“ Institutional Contradictions and Loose Coupling: Postimplementation of NASA's Enterprise Information System ”) is an assistant professor of management information systems with the Terry College of Business at the University of Georgia. He studies the intersection of organizational innovation, design, and information technologies from a social systems perspective. He draws upon institutional, discursive, and complex systems traditions in his research. Nick earned his Ph.D. and MBA from Case Western Reserve University, and conducted his post-doctoral studies at the University of Michigan. Jesse Bockstedt (“ Modeling Supply-Side Dynamics of IT Components, Products, and Infrastructure: An Empirical Analysis Using Vector Autoregression ”) is an assistant professor in the information systems and operations management area at the George Mason University School of Management. He received his Ph.D. in information systems from the University of Minnesota in 2008. He has published his research in several leading IS journals including MIS Quarterly, IEEE TKDE, CACM, IJEC, and ITM. In 2010 he won the MBA Faculty of the Year award at George Mason. Susan Brown (“ Expectation Confirmation in Technology Use ”) is a McCoy-Rogers Fellow and associate professor of MIS in the Eller College of Management at the University of Arizona. She received her Ph.D. from the University of Minnesota. Her research focuses on the implementation, adoption, and diffusion of technology in various contexts, with particular interest in collaborative technologies. Her research has been published in MIS Quarterly, Organizational Behavior and Human Decision Processes, Journal of MIS, Journal of the AIS, and others. Lan Cao (“ Ambidexterity in Agile Distributed Development: An Empirical Investigation ”) is an assistant professor of information technologies and decision sciences at the Old Dominion University. She received her Ph.D. from the Georgia State University. Her major research interests are agile software development and software process modeling and simulation. Her work appears in journals such as ISR, JAIS, EJIS, ISJ, ACM Transactions on Management Information Systems, ACM Journal of Data and Information Quality, Decision Support Systems, Communications of the ACM, IEEE Software among others. Hongyu Chen (“ Are New IT-Enabled Investment Opportunities Diminishing for Firms? ”) is a Ph.D. candidate in information systems at the School of Management, the University of Texas at Dallas. His research interests are in the areas of data mining, information valuation and user-generated contents. He holds an MBA degree from the University of Texas at Dallas. Hsing Kenneth Cheng (“ Optimal Software Free Trial Strategy: The Impact of Network Externalities and Consumer Uncertainty ”) received his Ph.D. in computers and information systems from William E. Simon Graduate School of Business Administration, University of Rochester in 1992. He is and Associate Professor of Information Systems and American Economics Institutions Faculty Fellow at Department of Information Systems and Operations Management of The University of Florida. His research interests focus on modeling the impact of Internet technology on software development and marketing, and the national debate on Net neutrality. Zhuo (June) Cheng (“ Relative Industry Concentration and Customer-Driven IT Spillovers ”) is an assistant professor in the Hong Kong Polytechnic University. She received her Ph.D. in management information systems from the Ohio State University in 2005. Her current research interests include IT and productivity, technology adoption and diffusion, social networks, and online marketplaces. She has published in Management Science and Information Technology and Management. Aaron M. Curtis (“ Research Note—Trust Is in the Eye of the Beholder: A Vignette Study of Postevent Behavioral Controls' Effects on Individual Trust in Virtual Teams ”) is an assistant professor of computer and information sciences in the College of Business Computing and Government at Brigham Young University, HI. Prof. Curtis has published in the Journal of the Association for Information Systems, IEEE Transactions on Professional Communication, Journal of Business Communications, and Information Systems Education Journal. His research focuses on the collective use of computer technologies to support information exchange, coordination, and sensemaking activities. Anindya Datta (“ SOA Performance Enhancement Through XML Fragment Caching ”) has a Ph.D. at The University of Maryland and is currently an associate professor in the Department of Information Systems at the National University of Singapore. Dr. Datta is a serial entrepreneur backed by Tier 1 venture capitalists. His research has formed the basis of state of the art commercial solutions in database and internet systems. Dr. Datta has published over 60 papers in both journals and conferences. Previously, Dr. Datta has been on the faculty of the University of Arizona and Georgia Institute of Technology. Alan R. Dennis (“ Research Note—Trust Is in the Eye of the Beholder: A Vignette Study of Postevent Behavioral Controls' Effects on Individual Trust in Virtual Teams ”) is a professor of information systems and holds the John T. Chambers Chair of Internet Systems in the Kelley School of Business at Indiana University. He is the publisher of MIS Quarterly Executive. Prof. Dennis has written more than 100 research papers, focusing on computer technologies to support team creativity and decision making; neuro IS; the use of the Internet to improve business and education; and professional issues facing IS academics. Brian L. Dos Santos (“ Are New IT-Enabled Investment Opportunities Diminishing for Firms? ”) holds the Frazier Family Chair in computer information systems at the University of Louisville. His work on IT investment justification and evaluation has been published in many of the leading archival journals in the field. He has also been engaged in a consulting capacity by a number of firms, including UPS, Motorola, Ameritech, Northern Telecom and Dow Elanco. Dr. Dos Santos has served on a number of editorial boards, including Information Systems Research, Decision Support Systems, and Journal of Organizational Computing and Electronic Commerce. Kaushik Dutta (“ SOA Performance Enhancement Through XML Fragment Caching ”) has a Ph.D. at the Georgia Institute of Technology and is an associate professor at the College of Business of the Florida International University. Dr. Dutta has extensive industry experience in leading the engineering and development of commercial solutions in the area of caching, business process monitoring and text processing/mining. Dr. Dutta has published in total 43 peer-reviewed journal and conference papers. His publications on middleware caching are some of the highly cited papers on caching. Ram Gopa (“ Blog, Blogger, and the Firm: Can Negative Employee Posts Lead to Positive Outcomes? ”) my research to-date has been in the areas of data security, privacy and valuation, database management, intellectual property rights and economics of software and music piracy, online market design and performance evaluation, economics of online advertising, technology integration, and business impacts of technology. I enjoy working on research problems that are intellectually stimulating and have significant relevance for practice. My research methodology has consisted of operations research, set theory, differential calculus, applied probability and structural equation modeling tools. For empirical evaluation I have employed the methodologies of prototype development and experimentation, simulation, and primary and secondary data analysis. Sandeep Goyal (“ Expectation Confirmation in Technology Use ”) who completed his Ph.D. at the University of Arkansas is an assistant professor of management and information sciences at the University of Southern Indiana. His main research interests are in intelligent decision support systems and the role of technological innovations, such as RFID technology, in supply chain management. His papers have been published in MIS Quarterly, Information Systems Research, and International Journal of RF Technologies: Research and Applications. Alok Gupta (“ Modeling Supply-Side Dynamics of IT Components, Products, and Infrastructure: An Empirical Analysis Using Vector Autoregression ”) holds Curtis L. Carlson School-Wide Chair in information management at Carlson School of Management, University of Minnesota. He received his Ph.D. in MSIS from UT, Austin in 1996. He has published over 40 articles in top Management Science, Operations Research, Economics, and IS journals. He received prestigious NSF CAREER award in 2001 for his research on online auctions. He serves on the editorial boards of Management Science, ISR, JMIS, and DSS. Bryan K. Hasty (“ Research Note—Trust Is in the Eye of the Beholder: A Vignette Study of Postevent Behavioral Controls' Effects on Individual Trust in Virtual Teams ”) is an instructor and program director for the Information Resource Management program at the United States Air Force Institute of Technology at Wright-Patterson Air Force Base. His research interests include knowledge management, collaboration, and online social networks. Kartik Hosanagar (“ Cooperative Cashing? An Economic Analysis of Document Duplication in Cooperative Web Caching ”) is an associate professor in the operations and information management department at The Wharton School of the University of Pennsylvania. Kartik ´s research work focuses on Internet media and Internet marketing. Kartik has a bachelors degree in electronics and a masters in information systems, both from Birla Institute of Technology and Sciences (BITS, Pilani), India and an M.Phil. and Ph.D. in management science and information systems from the Heinz School at Carnegie Mellon University. Wesley J. Johnston (“ Performance Implications of CRM Technology Use: A Multilevel Field Study of Business Customers and Their Providers in the Telecommunications Industry ”) is the CBIM RoundTable Professor of marketing and director of the Center for Business and Industrial Marketing in the Robinson College of Business at Georgia State University. Professor Johnston was a summer fellow at the Center for Creative Leadership and Presidential Fellow at the American Graduate School for International Management. He is currently the editor of the Journal of Business and Industrial Marketing. He earned his Ph.D. at the University of Pittsburgh. Jayant R. Kalagnanam (“ Managing Data Quality Risk in Accounting Information Systems ”) is a senior manager in the mathematical sciences eepartment and at IBM T.J. Watson Research Center. He graduated from the Department of Engineering and Public Policy at Carnegie Mellon University and was a research faculty in the same department till 1996. Since joining IBM in 1996, Dr. Kalagnanam works on developing optimization models for production planning and scheduling for manufacturing industries and decision support systems for information systems at the enterprise level. Stacy T. Kowalczyk (“ Research Note—Trust Is in the Eye of the Beholder: A Vignette Study of Postevent Behavioral Controls' Effects on Individual Trust in Virtual Teams ”) is a Ph.D. candidate in information science at the School of Library and Information Science at Indiana University. Her research focuses on the preservation of digital objects, concentrating on the issues surrounding preserving scientific data including barriers to preservation, scalable models of preservation, and context of preservation. She is currently a research scientist in the Data to Insight Center of the Pervasive Technology Institute at Indiana University. Qianhui Liang (“ SOA Performance Enhancement Through XML Fragment Caching ”) holds a Ph.D. in computer engineering from the University of Florida. Presently she is a researcher at HP Labs, Singapore. Her research interests are services computing and cloud computing. She has over 40 publications in venues like IEEE Transactions on Services Computing, IEEE Transactions on Systems, Man and Cybernetics, and Knowledge and Information Systems. She has served as a PC vice chair, publicity chairs and PC members of a number of international conferences. Yipeng Liu (“ Optimal Software Free Trial Strategy: The Impact of Network Externalities and Consumer Uncertainty ”) is an assistant professor in the Department of Operations and Information Management at Kania School of Management at the University of Scranton. He received his Ph.D. in information systems from Warrington College of Business at the University of Florida, in 2009. Dr. Liu has published papers in journals such as Journal of Management Information Systems, Decision Support Systems, European Journal of Operational Research, Lecture Notes in Business Information Processing, and others. Michael J. McQuaid (“ Research Note—Generating Shareable Statistical Databases for Business Value: Multiple Imputation with Multimodal Perturbation ”) is an assistant professor at the University of Michigan, School of Information. He has research interests in information visualization, usability of security and privacy, and health informatics. In particular, he studies the support of alternative mental models through alternative visual representations of relationships. He received a Ph.D. in management information systems from the University of Arizona in December 2003. Nigel P. Melville (“ Research Note—Generating Shareable Statistical Databases for Business Value: Multiple Imputation with Multimodal Perturbation ”) is an assistant professor of information systems at the Stephen M. Ross School of Business, University of Michigan. Prof. Melville has authored numerous research articles appearing in leading academic and professional journals including Information Systems Research, MIS Quarterly, and Communications of the ACM. Professor Melville earned a B.S. in electrical engineering from UCLA, an M.S. in electrical and computer engineering from UC Santa Barbara, and a Ph.D. in management from UC, Irvine. Kannan Mohan (“ Ambidexterity in Agile Distributed Development: An Empirical Investigation ”) is an associate professor of CIS at Baruch College. Dr. Mohan received his Ph.D. degree in CIS from the Georgia State University. His research interests include managing software product family development, providing traceability support for systems development, knowledge integration, and agile development methodologies. His work appears in journals such as ISR, EJIS, Decision Support Systems, Information andManagement, Communications of the ACM, IEEE Transactions on Professional Communications, IEEE Software among others. Vijay S. Mookerjee (“ Are New IT-Enabled Investment Opportunities Diminishing for Firms? ”) is a Charles and Nancy Davidson Distinguished Professor of information systems at the University of Texas at Dallas. He holds a Ph.D. in management, with a major in MIS, from Purdue University. His current research interests include social networks, optimal software development methodologies, storage and cache management, content delivery systems, and the economic design of expert systems and machine learning systems. He has published in and has articles forthcoming in several archival Information Systems, Computer Science, and Operations Research journals. He serves (or has served on) on the editorial board of Management Science, Information Systems Research, INFORMS Journal on Computing, Operations Research, Decision Support Systems, Information Technology and Management, and Journal of Database Management. Barrie R. Nault (“ Relative Industry Concentration and Customer-Driven IT Spillovers ”) is the David B. Robson Professor in the Haskayne School of Business at the University of Calgary. His recent research is on IT and productivity, information goods versioning, and information incentives and structures of supply chains. He has published in Information Systems Research, Journal of Monetary Economics, MIS Quarterly, Management Science, Strategic Management Journal, Marketing Science, and Organization Science among others. He is a past Department Editor for Management Science. Manuel Nunez (“ Managing Data Quality Risk in Accounting Information Systems ”) is an associate professor of operations management at the Department of Operations and Information Management in the School of Business, University of Connecticut. He received the Ph.D. degree in operations research from the Sloan School of Management, Massachusetts Institute of Technology, in 1997. His primary research is in the application of optimization methods in the fields of operations and information management, including security in statistical databases, supply chain management, and project management. Balasubramaniam Ramesh (“ Ambidexterity in Agile Distributed Development: An Empirical Investigation ”) is a Board of Advisors Professor of computer information systems at Georgia State University. His research interests include requirements engineering and traceability, agile software development, decision support systems and knowledge management. His work appears in several leading journals including MIS Quarterly, ISR, JMIS, JAIS, EJIS, ISJ, IEEE Transactions on Software Engineering, ACM Transactions on MIS, DSS, Communications of the ACM, IEEE Computer, IEEE Intelligent Systems, and IEEE Software among others. Sarah Rice (“ Reputation and Uncertainty in Online Markets: An Experimental Study ”) received her Ph.D. in accounting and information systems from The Ohio State University in 2007. Her research addresses a broad set of topics that span the disciplines of information systems, accounting and economics. She is currently an Assistant Professor of Accounting at the University of Connecticut. Lionel P. Robert, Jr. (“ Research Note—Trust Is in the Eye of the Beholder: A Vignette Study of Postevent Behavioral Controls' Effects on Individual Trust in Virtual Teams ”) is an assistant professor of information systems at the University of Arkansas, Fayetteville, Sam M. Walton College of Business. His research focuses on team collaboration in virtual environments, social networks and technology use. Dr. Robert has published in the Information Systems Research, Journal of Management Information Systems, and IEEE Transactions on Professional Communication. He has also written a book entitled Social Capital and Knowledge Integration in Virtual Teams. Ramesh Sankaranarayanan (“ Blog, Blogger, and the Firm: Can Negative Employee Posts Lead to Positive Outcomes? ”) is an assistant professor of information systems at the School of Business, University of Connecticut. His current research focuses on strategic analysis of digital goods such as software, music and video games, and the impact of information systems on business processes and the structure of firms. His work has appeared in Information Systems Research, Marketing Science, ACM Transactions, and Decision Support Systems. Ramesh has a Ph.D. from the Leonard N. Stern School of Business, NYU, an MBA from the Indian Institute of Management, Ahmedabad, and a B.Tech. from the Indian Institute of Technology, Madras. Jan Stallaert (“ Research Note—Online Price Dispersion: A Game-Theoretic Perspective and Empirical Evidence ”) is an associate professor at the Operations and Information Management Department at the University of Connecticut. His main research interests are in the area of e-commerce, decision support systems and economics of information systems. His research has been published in top journals such as Information Systems Research, Management Science, and Informs Journal on Computing. He currently serves as an associate editor of Information Systems Research and Decision Support Systems. Detmar W. Straub (“ Performance Implications of CRM Technology Use: A Multilevel Field Study of Business Customers and Their Providers in the Telecommunications Industry ”) is a Regents’ Professor of the University Systems of Georgia and the J. Mack Robinson Distinguished Professor of information science at Georgia State University, Detmar has published over 160 papers, book chapters, or books. He is Editor-in-Chief of MIS Quarterly and a former SE for ISR and JAIS. Former Vice-President of Publications for the Association of Information Systems (AIS), he was inducted as an AIS fellow in 2005. Yong Tan (“ Cooperative Cashing? An Economic Analysis of Document Duplication in Cooperative Web Caching ”) is an associate professor of information systems at The Foster School of Business at University of Washington, Seattle. Yong´s research work focuses on social media, open source communities and digital content distribution. Yong has a B.S. in physics from University of Science and Technology of China, an M.S. and Ph.D. in physics from University of Washington, Seattle, and a Ph.D. in business administration also from University of Washington, Seattle. Debra VanderMeer (“ SOA Performance Enhancement Through XML Fragment Caching ”) is an assistant professor in the Department of Decision Sciences and Information Systems in the College of Business at Florida International University. Her research interests involve applying concepts from computer science and information systems to real-world problems; her work is published widely in these fields. She holds a Ph.D. from the Georgia Institute of Technology. Viswanath Venkatesh (“ Expectation Confirmation in Technology Use ”) is a professor and Billingsley Chair at the University of Arkansas. His research focuses on understanding the diffusion of technologies in organizations and society. His work has appeared in leading information systems, organizational behavior, operations management, marketing and psychology journals. His articles have been cited over 13,000 times per Google Scholar and over 4,700 times per Web of Science. His current editorial appointments include being a senior editor at Information Systems Research. Param Vir Singh (“ Blog, Blogger, and the Firm: Can Negative Employee Posts Lead to Positive Outcomes? ”) is an assistant professor of information systems at the Tepper School of Business, Carnegie Mellon University. His research interests include dynamic structural models, social networks, and social media. A primary focus of his research is to design policy interventions in social media settings and study their effect on knowledge worker behavior. His research is accepted/forthcoming at various outlets such as Information Systems Research, Management Information Systems Quarterly, ACM Transactions on Software Engineering and Methodology, and Journal of Management Information Systems. Youngjin Yoo (“ Institutional Contradictions and Loose Coupling: Postimplementation of NASA's Enterprise Information System ”) is the Director of Center for Design and Innovation at Temple University where he is an associate professor of MIS and strategy and Irwin L. Gross Research Fellow. He is also a visiting professor at Viktoria Institute, Sweden. His research interests include digital innovation, design, and experiential computing. His work has been published at leading academic journals including MIS Quarterly, Information Systems Research, Organization Science, the Communications of the ACM, and Academy of Management Journal. He is an associate editor of MIS Quarterly and he serves on several editorial boards. Alex R. Zablah (“ Performance Implications of CRM Technology Use: A Multilevel Field Study of Business Customers and Their Providers in the Telecommunications Industry ”) received his Ph.D. from Georgia State University and is an assistant professor of marketing in the Spears School of Business at Oklahoma State University. His research on customer relationship and frontline employee management has previously appeared in several peer-reviewed journals, including the Journal of Applied Psychology, the Journal of the Academy of Marketing Science, Industrial Marketing Management, and the Journal of Personal Selling and Sales Management. Zhongju (John) Zhang (“ Research Note—Online Price Dispersion: A Game-Theoretic Perspective and Empirical Evidence ”) is an assistant professor at the Operations and Information Management Department, University of Connecticut. Zhang's research interests include e-business/e-commerce, information systems economics, operations research, and data mining. His research has been published in INFORMS Journal on Computing, European Journal of Operational Research, International Journal on Human Computer Studies, Decision Support Systems, Communications of the ACM, and Electronic Commerce Research and Applications. He currently serves on the editorial board of Journal of Database Management. Zhiqiang (Eric) Zheng (“ Are New IT-Enabled Investment Opportunities Diminishing for Firms? ”) is an associate professor in information systems at the University of Texas at Dallas. He received his Ph.D. in IS from the Wharton school. HIs current research interests include data mining, social media analytics, healthcare IT and firm innovation and standardization. He has published papers in Management Science, Information Systems Research, MIS Quarterly, and Informs Journal on Computing. He currently serves on the editorial board of Information Systems Research. Zach Zhizhong Zhou (“ Research Note—Lock-In Strategy in Software Competition: Open-Source Software vs. Proprietary Software ”) is currently a postdoctoral research fellow at the Rady School of Management, University of California, San Diego. He received his Ph.D. from the University of California, Irvine. His research focuses on competitive strategies in software industry, open source software, economics of IT security, and business-to-business electronic markets. Kevin Xiaoguo Zhu (“ Research Note—Lock-In Strategy in Software Competition: Open-Source Software vs. Proprietary Software ”) received his Ph.D. from Stanford University, and is currently on the faculty of the Rady School of Management, University of California, San Diego. His research focuses on innovation and technology strategy in a global environment, economic impacts of IT on firms/industries, competition in software, media and telecomm industries, and information technology for healthcare. His work has been published in top academic journals such as Management Science, Information Systems Research, and MIS Quarterly, as well as in a book Global E-Commerce (Cambridge University Press, 2006). His research has been recognized by several Best Paper Awards in the field, and the prestigious CAREER Award from the U.S. National Science Foundation.