Abstract

Gediminas Adomavicius (“ REQUEST: A Query Language for Customizing Recommendations ”) is an associate professor of information and decision sciences at the Carlson School of Management, University of Minnesota. He received his Ph.D. in computer science from New York University. His research interests include personalization, recommender systems, data mining, and complex electronic market mechanisms. His research has been published in several leading information systems and computer science journals, including Information Systems Research, MIS Quarterly, ACM Transactions on Information Systems, IEEE Transactions on Knowledge and Data Engineering, INFORMS Journal on Computing, and Data Mining and Knowledge Discovery. He is an associate editor at Information Systems Research and INFORMS Journal on Computing. He received the NSF CAREER award in 2006 for his research on personalization technologies. Ritu Agarwal (“ Competing ‘Creatively’ in Sponsored Search Markets: The Effect of Rank, Differentiation Strategy, and Competition on Performance ”) is the Robert H. Smith Dean's Chair at the Robert H. Smith School of Business, University of Maryland. She is also the Director of the Center for Health Information and Decision Systems at the Smith School. She is also currently serving as the editor-in-chief of Information Systems Research. Her current research examines the transformation of healthcare through information technology. She is also working on understanding the effects of health 2.0 and online communities on patient outcomes. Ritu has published extensively in a variety of journals. Animesh Animesh (“ Competing ‘Creatively’ in Sponsored Search Markets: The Effect of Rank, Differentiation Strategy, and Competition on Performance ”) is an assistant professor at the Desautels Faculty of Management, McGill University, Canada. He studies the adoption, design, and impact of Internet technologies and electronic commerce. Animesh has a Ph.D. from the University of Maryland, a master's degree in information systems management from Carnegie Mellon University, and a bachelor's degree in business studies from Delhi University. Subhajyoti Bandyopadhyay (“ The Debate on Net Neutrality: A Policy Perspective ”) is currently an assistant professor in the Department of Information Systems and Operations Management, University of Florida. He received his Ph.D. in MIS from Purdue University in 2002. His work has been published in several journals in information systems and operations management. His current research interests include economics of information systems, and information systems policy issues, especially in the area of net neutrality and health informatics. Ravi Bapna (“ A Finite Mixture Logit Model to Segment and Predict Electronic Payments System Adoption ”) is an associate professor in the Information and Decision Sciences Department, Carlson School of Management, University of Minnesota. He also serves as the Executive Director of the Centre for Information Technology and the Networked Economy (CITNE) at the Indian School of Business. His research has been extensively published in a wide array of journals such as Management Science, Informs Journal on Computing, Statistical Science, Information Systems Research, the Journal of Retailing, MIS Quarterly, Decision Sciences, CACM, Naval Research Logistics, DSS, EJOR, and ITM. Hock Chuan Chan (“ Conceptualizing and Testing a Social Cognitive Model of the Digital Divide ”) is an associate professor at the Department of Information Systems, National University of Singapore, Singapore. He has a B.A. and an M.A. from the University of Cambridge, as well as a Ph.D. from the University of British Columbia. His main research areas are user-database interaction, spreadsheet visualization, and information systems acceptance. He has published in conferences such as ICIS, PACIS, HICSS, and ECIS, and journals such as ACM Transactions on Computer-Human Interaction, Decision Support Systems, IEEE Transactions on Professional Communication, International Journal of Human Computer Studies, Journal of Database Management, and MIS Quarterly. He is on the editorial board of AIS Transactions on Human-Computer Interaction, Journal of Database Management, and Journal of Electronic Commerce Research. Ramnath K. Chellappa (“ Price Formats as a Source of Price Dispersion: A Study of Online and Offline Prices in the Domestic U.S. Airline Markets ”) is an associate professor at the Goizueta Business School, Emory University. He is known for his work on the economics of digital goods piracy and information privacy and is widely published in top IS journals and conferences. He routinely consults for the entertainment industry and is associated with the first academic coinage of the term “cloud computing.” He received his Ph.D. from the McCombs School of Business at the University of Texas at Austin. Hsing Kenneth Cheng (“ The Debate on Net Neutrality: A Policy Perspective ”) is an associate professor and Walter J. Matherly Professor in the Department of Information Systems and Operations Management, University of Florida. He received his Ph.D. in computers and information systems from University of Rochester in 1992. His research interests focus on economics of information systems, information systems policy issues, and computer-mediated social networks. Alan R. Dennis (“ Profiting from Knowledge Management: The Impact of Time and Experience ”) is a professor of information systems and holds the John T. Chambers Chair of Internet Systems in the Kelley School of Business at Indiana University. He has served as a senior editor at MIS Quarterly, and as the publisher of MIS Quarterly Executive (http://www.misqe.org). Prof. Dennis has written more than 100 research papers focusing on four main themes: the use of computer technologies to support team creativity and decision making, knowledge management, the use of the Internet to improve business and education, and professional issues facing IS academics. Rajiv M. Dewan (“ Firms as Incubators of Open-Source Software ”) is an associate professor of computers and information systems at the William E. Simon Graduate School of Business Administration at the University of Rochester. His research interests include management of information systems in organizations, markets for information goods and services, and electronic commerce. His research appears in Management Science, the Journal of Management Information Systems, Communications of the ACM, the Journal of Computing, and other journals. Kutsal Doğan (“ Managing the Versions of a Software Product Under Variable and Endogenous Demand ”) is an assistant professor at the University of Texas at Dallas. He holds a Ph.D. degree in decision and information sciences from University of Florida. He is interested in economics of information products and services, development, and pricing issues in closed- and open-source software. His research also includes marketing and consumer promotions and particularly issues applying to Internet businesses. Doğan serves on the editorial boards of Decision Sciences Journal and International Journal of E-Business Research. Marshall Freimer (“ Firms as Incubators of Open-Source Software ”) is a professor of management science and computers and information systems at the William E. Simon Graduate School of Business Administration, the University of Rochester. He utilizes applied probability and decision sciences to analyze problems in information management, electronic commerce, marketing, and healthcare. His papers have appeared in engineering, management, economics, mathematics, and statistics journals. Esther Gal-Or (“ Compatibility and Proprietary Standards: The Impact of Conversion Technologies in IT Markets with Network Effects ”) is the Glenn E. Stinson Chair in competitiveness at the Katz Graduate School of Business, University of Pittsburgh. She received her Ph.D. from the Kellogg Graduate School of Management at Northwestern University in 1980. Dr. Gal-Or's research interests are in industrial organization, game theory, and the industrial structure of healthcare and media markets. Her research has been published in economics and management journals such as Econometrica, Review of Economic Studies, Journal of Economic Theory, Bell (RAND) Journal of Economics, Journal of Economics and Management Strategy, Journal of Business, Management Science, and Marketing Science. Paulo Goes (“ A Finite Mixture Logit Model to Segment and Predict Electronic Payments System Adoption ”) is the Salter Distinguished Professor of management and technology and the head of the MIS Department, University of Arizona. His research has appeared in several journals, including Management Science, MISQ, ISR, and is or has been an associate editor of Management Science, Decision Sciences, the JMIS, Production and Operations Management, and the INFORMS Journal on Computing. Hong Guo (“ The Debate on Net Neutrality: A Policy Perspective ”) is a Ph.D. candidate in the Department of Information Systems and Operations Management at Warrington College of Business Administration, University of Florida. Her research interests include economic analysis of IS policy issues, network analysis and computer-mediated social networks, quantum computing, and quantum games. Yonghua Ji (“ Managing the Versions of a Software Product Under Variable and Endogenous Demand ”) is an assistant professor in the Department of Accounting and MIS at the School of Business, University of Alberta. He received his Ph.D. in management with a concentration in information systems from the University of Texas at Dallas in 2003. His research has been published in archival journals, including INFORMS Journal on Computing and Information Systems Research. His major research interests are in software engineering, economics of information systems, and information security. Chris F. Kemerer (“ Compatibility and Proprietary Standards: The Impact of Conversion Technologies in IT Markets with Network Effects ”) is the David M. Roderick Professor of information systems at the Katz Graduate School of Business, University of Pittsburgh and is an adjunct professor of computer science at Carnegie Mellon University. Previously, he was an associate professor at MIT's Sloan School of Management. He received his Ph.D. from Carnegie Mellon University. His current research interests include management issues information systems and software engineering, and he has published more than 60 articles on these topics in a number of professional and academic journals, as well as editing two books. A member of INFORMS, Dr. Kemerer is a past departmental editor for information systems at Management Science, and he is the immediate past editor-in-chief of Information Systems Research. Dong-Gil Ko (“ Profiting from Knowledge Management: The Impact of Time and Experience ”) is an assistant professor of information systems at the College of Business, University of Cincinnati. He received his Ph.D. from the Joseph M. Katz Graduate School of Business, University of Pittsburgh. His research focuses on knowledge transfer, the exercise of control, outsourcing, and the use of systems for improving the management, performance, and impact of IS-related projects. Dorothy E. Leidner (“ Examining the Strategic Alignment and Implementation Success of a KMS: A Subculture-Based Multilevel Analysis ”) is the Randall W. and Sandra Ferguson Professor of Information Systems at Baylor University. She has broad international experience, having previously served as associate professor at INSEAD and as visiting professor at ITESM, Monterrey, Mexico and at the University of Caen, France. Since 2005, she has been a regular visiting professor at the University of Mannheim. Dorothy received her Ph.D. in information systems from the University of Texas at Austin, where she also received her M.B.A. and B.A. (in Plan II). Her research has been published in MIS Quarterly, Information Systems Research, Organization Science, the Journal of Management Information Systems, and Decision Science, among others. She has received best-paper awards in 1993 from the Hawaii International Conference on System Sciences, in 1995 from MIS Quarterly, and in 1999 from the Academy of Management. Dorothy is currently serving as senior editor for MIS Quarterly, associate editor for Decision Sciences, and associate editor for Decision Support Systems. She is also on the board of MIS Quarterly. Charles Zhechao Liu (“ Compatibility and Proprietary Standards: The Impact of Conversion Technologies in IT Markets with Network Effects ”) is an assistant professor of information systems at the College of Business, University of Texas at San Antonio. He received his Ph.D. in management information systems from the University of Pittsburgh in 2008. His research interests include technology adoption in digital goods markets, the economics of information systems, and standards competition in IT markets. As a Ph.D. student, Dr. Liu won the 2006 Katz School Dissertation Research Grant, a 2007 Net Institute Research Grant, and is an ICIS Doctoral Consortium Fellow (2006). His research has been presented at conferences of ICIS, WISE, and INFORMS and has appeared in Communications of AIS. Amit Mehra (“ Firms as Incubators of Open-Source Software ”) is an assistant professor of information systems at the Indian School of Business, Hyderabad, India. He obtained his Ph.D. in computers and information systems from the William E. Simon Graduate School of Business Administration, University of Rochester. His research interests are in the areas of new product development and launch strategies, management of intangible assets like human capital within knowledge intensive organizations, electronic commerce, and outsourcing. Vijay S. Mookerjee (“ Managing the Versions of a Software Product Under Variable and Endogenous Demand ”) received his Ph.D. from Purdue University in 1991. He is a Charles and Nancy Davidson Distinguished Professor at the University of Texas at Dallas. He serves (or has served) on the editorial boards of Management Science, Information Systems Research, INFORMS Journal on Computing, Operations Research, Decision Support Systems, and the Journal of Database Management. His research interests include software development methodologies, content delivery systems, and economic design of expert systems. He is the author of numerous articles in archival journals and refereed conference proceedings. Shan L. Pan (“ Examining the Strategic Alignment and Implementation Success of a KMS: A Subculture-Based Multilevel Analysis ”) is the coordinator of the Asian IT Case Series in the Department of Information Systems, National University of Singapore. Dr. Pan's research work has been published in MISQ Executive, IEEE Transactions on Engineering Management, the Journal of the American Society for Information Science and Technology, European Journal of Information Systems, Information Systems Journal, the Journal of Strategic Information Systems, the Journal of the Academy of Marketing Studies, and European Journal of Operational Research, among others. Suresh Radhakrishnan (“ Managing the Versions of a Software Product Under Variable and Endogenous Demand ”) is a professor of accounting and information management at the University of Texas at Dallas, Director of Research at the Institute for Excellence in Corporate Governance, and a Visiting Research Fellow at various Asian universities. His research papers have been published in leading academic journals in accounting, finance, and operations management. His work on organization capital and charitable giving has been covered by major newspapers and media and has been presented at forums such as the Microsoft CEO Summit and the SAP Global Congress. His research interests include valuation of intangible assets, performance evaluation, and impact of corporate governance. M. N. Ravishankar (“ Examining the Strategic Alignment and Implementation Success of a KMS: A Subculture-Based Multilevel Analysis ”) is a senior lecturer in the School of Business Information Technology, RMIT University. He received a B.Eng. (Electronics and Communication Engineering) from Bangalore University, India, and a Ph.D. (Information Systems) from the National University of Singapore, Singapore. Broadly, Ravi's research focuses on the dynamic tensions between the strategic dimensions of IT use in organizations and the social implications of developments in IT. His specific interests include IT offshoring, knowledge management, E-governance, careers in IT organizations, and ethnographic research. S. Siddarth (“ Price Formats as a Source of Price Dispersion: A Study of Online and Offline Prices in the Domestic U.S. Airline Markets ”) is known for his work on consumer consideration sets, market response models, and automobile purchase behavior, and his papers have been published in the Journal of Marketing Research, the Journal of Marketing, the Journal of Forecasting, and Marketing Science. He is the recipient of the 2007 William F. O'Dell Award for the Journal of Marketing Research article published in 2002 that has made the most significant, long-term contribution to marketing theory, methodology, and/or practice. Raymond G. Sin (“ Price Formats as a Source of Price Dispersion: A Study of Online and Offline Prices in the Domestic U.S. Airline Markets ”) received his Ph.D. from the University of Southern California and is an assistant professor of the information systems, business statistics, and operations management department at the Hong Kong University of Science and Technology. His research interests include pricing and competition in electronic markets, personalization and privacy, and welfare implications associated with emerging technologies in e-commerce. Michael D. Smith (“ Compatibility and Proprietary Standards: The Impact of Conversion Technologies in IT Markets with Network Effects ”) is an associate professor of information systems and marketing at Carnegie Mellon University, with appointments at the School of Information Systems and Management and the Tepper School of Business. He received his Ph.D. from MIT's Sloan School of Management. Dr. Smith's research relates to analyzing and designing efficient information exchanges. This research is supported by an NSF CAREER Award grant, and his work has been published in leading management science, economics, and marketing journals. Bernard C. Y. Tan (“ Conceptualizing and Testing a Social Cognitive Model of the Digital Divide ”) is a professor of information systems and an Associate Provost at the National University of Singapore (NUS). He was Head of the department (2002–2008) and an assistant dean (2000–2002). He has won university research and teaching awards at NUS. He was president of the Association for Information Systems (2009–2010). He has served on the editorial boards of MIS Quarterly (senior editor), Journal of AIS (senior editor), IEEE Transactions on Engineering Management (department editor), Management Science, and Journal of Management Information Systems. His research has been published in ACM Transactions on Computer-Human Interactions; ACM Transaction on Information Systems; ACM Transactions on Internet Technology; Communications of the ACM; Decision Support Systems; European Journal of Information Systems; IEEE Transactions on Engineering Management; IEEE Transactions on Professional Communication; IEEE Transactions on Systems, Man, and Cybernetics; Information and Management; Information Systems Research; International Journal of Human-Computer Studies; Journal of Global Information Management; Journal of Management Information Systems; Journal of the AIS; Journal of the American Society for Information Science and Technology; Management Science; and MIS Quarterly. His current research interest are social media, virtual communities, knowledge management, and Internet commerce http://www.comp.nus.edu.sg/∼btan . Hock Hai Teo (“ Conceptualizing and Testing a Social Cognitive Model of the Digital Divide ”) is an associate professor of information systems and the Head of the Department of Information Systems at the School of Computing, National University of Singapore. Prior to his current appointment as Head of the Department, Dr. Teo had served as Vice-Dean, Corporate Communications, from August 2007 to August 2008. His research interest are in the areas of IT innovation adoption, assimilation and impacts, information privacy, electronic market institutions, and IT-enabled service innovations. Dr. Teo has published widely in journals such as the ACM Transactions on Computer-Human Interactions, MIS Quarterly, Journal of Management Information Systems, IEEE Transactions on Engineering Management, International Journal of Human-Computer Studies, Information and Management, and Information Systems Research, and he has made presentations at numerous international conferences, including the International Conference on Information Systems. Some of his conference papers have also garnered best paper awards. He is serving or has served on the editorial boards of Information Systems Research, MIS Quarterly, IEEE Transactions on Engineering Management, International Journal of Electronic Commerce, and the Data Base for Advances in Information Systems. Dr. Teo won the MIS Quarterly Reviewer of the Year (2004) award. Alexander Tuzhilin (“ REQUEST: A Query Language for Customizing Recommendations ”) is a professor of information systems and the NEC Faculty Fellow at the Stern School of Business, NYU. He received Ph.D. in computer science from the Courant Institute of Mathematical Sciences, NYU. His current research interests include data mining, personalization, recommender systems, and CRM. He has published widely in the leading CS and IS journals and conference proceedings on these and other research topics. Dr. Tuzhilin served on the organizing and program committees of numerous CS and IS conferences, including as a program co-chair of the Third IEEE International Conference on Data Mining (ICDM) and as a conference co-chair of the Third ACM Conference on Recommender Systems (RecSys). He has also served on the editorial boards of IEEE Transactions on Knowledge and Data Engineering, Data Mining and Knowledge Discovery Journal, INFORMS Journal on Computing (as an area editor), Electronic Commerce Research Journal, and the Journal of the Association of Information Systems. Siva Viswanathan (“ Competing ‘Creatively’ in Sponsored Search Markets: The Effect of Rank, Differentiation Strategy, and Competition on Performance ”) is an associate professor at the Robert H. Smith School of Business, University of Maryland. Siva studies the impact of online intermediaries on various sectors, including consumer retailing, financial services, and autoretailing. His current research focuses on the economic impacts of online social networks. Siva has a Ph.D. from New York University, a master's degree in business administration, and a bachelor's degree in engineering. His publications have appeared in various conference proceedings and top academic journals. Kwok-Kee Wei (“ A Finite Mixture Logit Model to Segment and Predict Electronic Payments System Adoption” and ”Conceptualizing and Testing a Social Cognitive Model of the Digital Divide ”) is Dean and Chair Professor of information systems at the College of Business, City University of Hong Kong. He is a Fellow of the Association of Information Systems (AIS), and he was the President of that association in 2003–2004. He has served as senior editor of MIS Quarterly and as an associate editor of Information Systems Research. He has also played major roles in ICIS and PACIS. An excellent educator, his doctoral students have attained placements in good universities worldwide. His research has been published in ACM Transactions on Computer-Human Interaction, ACM Transactions on Information Systems, Communications of the ACM, Decision Support Systems, European Journal of Information Systems, IEEE Transactions on Engineering Management, Information and Management, Information Systems Research, International Journal of Human-Computer Studies, Journal of Global Information Management, Journal of Management Information Systems, Journal of the AIS, Journal of American Society for Information Science and Technology, Management Science, and MIS Quarterly. Based on data from the Social Sciences Citation Index and the Science Citation Index, his works have been cited more than 1,000 times. He is actively pursing research on e-commerce, knowledge management, and supply chain management systems. Zhongju Zhang (“ A Finite Mixture Logit Model to Segment and Predict Electronic Payments System Adoption ”) is an associate professor in the School of Business, University of Connecticut. Zhang's research focuses on problems at the interface of information systems/technologies, marketing, economics, and operations research. His research has appeared (or is forthcoming) in several academic journals, including Information Systems Research, INFORMS Journal on Computing, the JMIS, IEEE Transactions on Engineering Management, Decision Support Systems, European Journal of Operational Research, etc. Zhang serves on the editorial board of Journal of Database Management. Rong Zheng (“ REQUEST: A Query Language for Customizing Recommendations ”) is an assistant professor of information systems at the School of Business and Management, Hong Kong University of Science and Technology. He is completing his Ph.D. in information systems from the Stern School of Business, New York University. His current research interests include data mining, personalization, recommender systems, and social networks. His research has been published in Communications of the ACM and the Journal of the American Society for Information Science and Technology.

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