About Our Authors

Abstract

Ram Bala (“ Competitive Behavior-Based Price Discrimination for Software Upgrades ”) is an assistant professor of operations management at the Indian School of Business in Hyderabad, India. He holds a Ph.D. in management science from the UCLA Anderson School of Management. His main research areas are product line design, promotional effort allocation, global product development, and pricing and contracting strategies for services. His research cuts across disciplinary lines, particularly operations management, marketing, and information systems. Roger Calantone (“ How Peripheral Developers Contribute to Open-Source Software Development ”) is the Eli Broad Chaired University Professor of Business at Michigan State University. He received his Ph.D. from the University of Massachusetts. He has served on over 125 dissertation committees and has coauthored numerous articles in academic journals in the areas of innovation, systems and product development, and decision support systems for innovation processes and routines. Jamie Callan (“ The Halo Effect in Multicomponent Ratings and Its Implications for Recommender Systems: The Case of Yahoo! Movies ”) is a professor of computer science at Carnegie Mellon's Language Technologies Institute and School of Information Systems and Management. His research and teaching focus on text-based information retrieval, primarily search engine architectures, federated search of groups of search engines, adaptive information filtering, text mining, and information retrieval for educational applications. Paul Chwelos (“ Information Technology and Intangible Output: The Impact of IT Investment on Innovation Productivity ”) was an assistant professor of Management Information Systems at the Sauder School of Business at the University of British Columbia. He received his B.S. from the University of Victoria and a Ph.D. in management information systems from the University of British Columbia. He was an expert in information technology innovation, IT hedonic price indexes, and online commerce. His research has been published in Information Systems Research and the Economics of Innovation and New Technology. Iain Cockburn (“ Information Technology and Intangible Output: The Impact of IT Investment on Innovation Productivity ”) is a professor of strategy and innovation in the Boston University School of Management and is a research associate of National Bureau of Economic Research. He received his Ph.D. from Harvard University. His research interests include intellectual property, management of innovation, and the economics of the life sciences sector. Faiz Currim (“ Modeling Spatial and Temporal Set-Based Constraints During Conceptual Database Design ”) is with the department of Management Information Systems at the University of Arizona. Prior to working at Arizona, he was on the faculty at University of Iowa. His research interests include applications in database design and management, conceptual data modeling, data privacy and security, and XML Schema management. Wenjing Duan (“ Research Note: To Continue or Not to Continue Sharing? An Empirical Analysis of User Decision in Peer-to-Peer Sharing Networks ”) is an assistant professor of information systems at the George Washington University. She received her Ph.D. in information systems from the University of Texas at Austin. Her research interests glide the intersections between information systems, economics, and marketing. She has published in MIS Quarterly, Communications of ACM, the Journal of Retailing, and Decision Support Systems; she is also the recipient of the NET Institute Research Grant and serves as the associate editor of Decision Support Systems. George Duncan (“ The Halo Effect in Multicomponent Ratings and Its Implications for Recommender Systems: The Case of Yahoo! Movies ”) is a professor of statistics, emeritus in the Heinz College at Carnegie Mellon University. His research centers on information technology and social accountability. He chaired the panel on confidentiality and data access of the National Academy of Sciences, resulting in the book Private Lives and Public Policies: Confidentiality and Accessibility of Government Statistics. He is a fellow of the American Statistical Association, an elected member of the International Statistical Institute, and a fellow of the American Association for the Advancement of Science. David Fitoussi (“ IT Outsourcing Contracts and Performance Measurement ”) is an assistant professor at the Paul Merage School of Business, University of California, Irvine, and a faculty research associate at the Center for Research on IT and Organizations. He holds a Ph.D in management from the MIT Sloan School of Management. Lucio Fuentelsaz (“ Switching Costs, Network Effects, and Competition in the European Mobile Telecommunications Industry ”) is a professor of strategic management at the University of Zaragoza. His primary research interest focuses on understanding competitive strategy decisions and their consequences on firm performance. In recent years, he has studied topics such as firm competitive dynamics, diffusion of innovations, and mergers and acquisitions. He is currently editor of Cuadernos de Economía y Dirección de la Empresa. His research has been published in leading academic journals such as the Strategic Management Journal, Research Policy, and the Journal of Economics and Management Strategy. Nelson Granados (“ Online and Offline Demand and Price Elasticities: Evidence from the Air Travel Industry ”) is an assistant professor of information systems at the Graziadio School of Business and Management, Pepperdine University. He holds a Ph.D. in information and decision sciences, an M.S. and a Ph.D. minor in applied economics, and an MBA from the University of Minnesota. His research on information transparency was awarded Best IS Publication of the Year by senior scholars of the IS discipline and Best Publication of the Year by the Journal of the Association for Information Systems. Bin Gu (“ Research Note: The Impact of External Word-of-Mouth Sources on Retailer Sales of High-Involvement Products ”) is an assistant professor of information management at the McCombs School of Business, University of Texas at Austin. He received a Ph.D. and an M.A. in operations and information management from the Wharton School of Business, University of Pennsylvania. His research interests are in user-generated contents, online social networks, virtual communities, e-commerce, and IT business value. He is a recipient of 2008 Information Systems Research Best Published Paper Award. Alok Gupta (“ Online and Offline Demand and Price Elasticities: Evidence from the Air Travel Industry ”) holds the Curtis L. Carlson Schoolwide Chair in Information Management at the Carlson School of Management, University of Minnesota. He received his Ph.D. in management science and information systems from the University of Texas at Austin. He has published over 40 articles in the top management science, operations research, economics, and IS journals, and he received the prestigious National Science Foundation CAREER Award in 2001 for his research on online auctions. He serves on the editorial boards of Management Science, Information Systems Research, the Journal of Management Information Systems, and Decision Support Systems. Vijay Gurbaxani (“ IT Outsourcing Contracts and Performance Measurement ”) is the Taco Bell Endowed Professor and director of the Center for Research on IT and Organizations at the Paul Merage School of Business, University of California, Irvine. He received a master's degree in mathematics and computer science from the Indian Institute of Technology, Bombay, and a Ph.D. in business administration from the University of Rochester. His research has appeared in Information Systems Research, Management Science, MIS Quarterly, and Communications of the ACM. Yun Huang (“ Research Note: To Continue or Not to Continue Sharing? An Empirical Analysis of User Decision in Peer-to-Peer Sharing Networks ”) is a research associate in the Department of Industrial Engineering and Management Sciences at Northwestern University. He received his Ph.D. in management science and information systems from the University of Texas at Austin. His research focuses on social network analysis, individual behavior in e-commerce applications, and recommender systems. His work has appeared in the Communications of the ACM, New Media & Society, ACM Transactions on Internet Technology, and ACM/IEEE proceedings. Sora Kang (“ Research Note: A Multilevel Analysis of the Effect of Group Appropriation on Collaborative Technologies Use and Performance ”) is currently an assistant professor for the Division of Digital Business, Hoseo University. She has a Ph.D. from the Ewha Womans University in management information systems. Her research interests include adoption and performance of IT, organizational politics and knowledge management, and organizational impact of information technology. Her papers have appeared in the Journal of Computer Information Systems, the International Journal of Business Studies, Information: An International Interdisciplinary Journal, and the Business Management Review. Karthik N. Kannan (“ Effects of Information Revelation Policies Under Cost Uncertainty ”) is an assistant professor of management at Purdue University's Krannert School of Management. He earned his Ph.D. in information systems, M. Phil. in public policy and management, and M.S. in electrical and computer engineering, all from Carnegie Mellon University. His current research focuses on markets and pricing of information goods/services through auctions and economics of information security. His papers have appeared in several leading journals and conferences, including Management Science, the Workshop on Information Technology and Systems, the Workshop on Information Systems Economics, and the International Conference on Information Systems. Robert J. Kauffman (“ Online and Offline Demand and Price Elasticities: Evidence from the Air Travel Industry ”) is the W. P. Carey Chair in Information Systems at the W. P. Carey School of Business, Arizona State University. He received an M.S. and Ph.D. from Carnegie Mellon University and an M.A. from Cornell University. He previously worked in international banking and finance, and he has previously served on the faculties of New York University, the University of Rochester, and the University of Minnesota. His research interests involve competitive strategy, economics, and information technology. Min Soo Kim (“ Research Note: A Multilevel Analysis of the Effect of Group Appropriation on Collaborative Technologies Use and Performance ”) is currently an associate professor at the School of Business, Hanyang University. He received his Ph.D. in organizational behavior and industrial relations from the University of California, Berkeley. His current research interests include person–environment fit, multilevel approaches, social networks, and employment relationships. His articles have been published in journals such as the Human Resource Management and the International Journal of Human Resource Management. Sung S. Kim (“ Research Note: Online Users' Switching Costs: Their Nature and Formation ”) is an associate professor of operations and information management at the University of Wisconsin–Madison. He holds a B.S. in electronic engineering from Yonsei University, Seoul, Korea; an M.S. in information systems from the University of Wisconsin–Madison; and a Ph.D. from the Georgia Institute of Technology in information technology management with a minor in industrial and systems engineering. His primary research focuses on online consumer behavior, habitual IT use, information privacy/security, and philosophical and methodological issues. His research appears in Management Science, Information Systems Research, MIS Quarterly, the Journal of the Association for Information Systems, and Decision Sciences. Landon Kleis (“ Information Technology and Intangible Output: The Impact of IT Investment on Innovation Productivity ”) is a Ph.D. candidate in the Management Information Systems program at the University of British Columbia's Sauder School of Business. He holds a B.Com. from Queen's University and an M.S. from the University of British Columbia. His research interests include the business value of information technology and the application of information technology to enable innovation. Prabhudev Konana (“ Research Note: The Impact of External Word-of-Mouth Sources on Retailer Sales of High-Involvement Products ”) is the William H. Seay Centennial Professor of Information Management and Distinguished Teaching Professor at the McCombs School of Business, University of Texas at Austin. He has a Ph.D. and an MBA from the University of Arizona. His research interests are in virtual communities, IT business value, and global sourcing. He is a recipient of National Science Foundation CAREER Award and many research and teaching awards, and he has published over 70 articles in journals and conferences. Ramayya Krishnan (“ The Halo Effect in Multicomponent Ratings and Its Implications for Recommender Systems: The Case of Yahoo! Movies ”) is the H. John Heinz III Dean and W. W. Cooper and Ruth F. Cooper Professor of Information Systems at the Heinz College at Carnegie Mellon University. Ph.D. (University of Texas, 1988). Kai H. Lim (“ Research Note: A Multilevel Analysis of the Effect of Group Appropriation on Collaborative Technologies Use and Performance ”) is a professor of information systems at the City University of Hong Kong. He received his Ph.D. from the University of British Columbia. He is serving or has served on the editorial boards of Information Systems Research (ISR), MIS Quarterly (MISQ), and the Journal of the Association for Information Systems, and his work has appeared in ISR and MISQ. He has won numerous teaching awards and is one of the top-ranking teachers teaching in the City University's EMBA program. Juan Pablo Maicas (“ Switching Costs, Network Effects, and Competition in the European Mobile Telecommunications Industry ”) is an assistant professor of strategy at University of Zaragoza (Spain). He received his Ph.D. from the University of Zaragoza. His current research interests include competitive dynamics, order of market entry strategies, and the impact of network effects and switching costs on market competition. Amit Mehra (“ Competitive Behavior-Based Price Discrimination for Software Upgrades ”) is an assistant professor of information systems at the Indian School of Business in Hyderabad, India. He holds a Ph.D. in computers and information systems and an M.S. in management science from the Simon School of Business, University of Rochester. His research interests are in software product planning and pricing, human capital development in knowledge organizations, and Internet marketing. His work addresses issues on the intersection of marketing, information systems, and operations management. James G. Morris (“ Research Note: Online Users' Switching Costs: Their Nature and Formation ”) holds the position of Dean's Professor of Operations and Information Management at the University of Wisconsin–Madison. He is the Chair of the Department of Operations and Information Management, and he teaches operations research courses and a course on facilities location models. His work has appeared in journals such as the Annals of Operations Research, Management Science, Mathematical Programming, Naval Research Logistics, Operations Research, and Transportation Science. Marius Florin Niculescu (“ Co-diffusion of Wireless Voice and Data Services: An Empirical Analysis of the Japanese Mobile Telecommunications Market ”) received his PhD in operations, information and technology from Stanford Graduate School of Business. He is currently an assistant professor of IT management at the College of Management at Georgia Institute of Technology. His research interests include diffusion and management of IT innovation, software quality management, dynamics of digital goods markets, hardware-software synergies, and dynamic pricing. Jeong-Ha Oh (“ Social Networks and the Diffusion of User-Generated Content: Evidence from YouTube ”) is a Ph.D. candidate in information systems at the University of Washington. She received B.S. and M.S. degrees in mathematics from Seoul National University, Seoul, Korea, an M.S. in financial mathematics from the University of Chicago, and a Ph.D. in information systems from the University of Washington. Her research interests include social network and the dynamics of user participative online social media. Her research has appeared in refereed conference proceedings, including the International Conference of Information Systems. Jaehong Park (“ Research Note: The Impact of External Word-of-Mouth Sources on Retailer Sales of High-Involvement Products ”) is an assistant professor at the School of Management, Kyung Hee University. He earned his master's degree from the Stanford University and his Ph.D. degree from the University of Texas at Austin. His research interests include e-commerce, online word-of-mouth effect, and IT investment evaluation. Neil Pollock (“ Research Commentary: Moving Beyond the Single Site Implementation Study: How (and Why) We Should Study the Biography of Packaged Enterprise Solutions ”) is a reader in the sociology of information systems at the University of Edinburgh. He is coauthor (with James Cornford) of Putting the University Online: Information, Technology and Organisational Change (Open University Press, 2003) and coauthor (with Robin Williams) of Software and Organisations: The Biography of the Enterprise-wide System or How SAP Conquered the World (Routledge, 2009). Yolanda Polo (“ Switching Costs, Network Effects, and Competition in the European Mobile Telecommunications Industry ”) is a professor of marketing at the University of Zaragoza. She received her Ph.D. in business administration. She is an editorial board member for the Revista Española de Investigación y Marketing and Cuadernos de Economía y Dirección de la Empresa. She has published books on marketing and new product development, and has published more than 100 research papers in national and international journals such as the Strategic Management Journal, the European Journal of Marketing, Research Policy, Supply Chain Management, and the International Marketing Review. Balaji Rajagopalan (“ How Peripheral Developers Contribute to Open-Source Software Development ”) is an associate professor of management information systems and the Stinson Leadership Fellow at Oakland University's School of Business Administration. His current research focuses on design, development, and impact of virtual communities, as well as on the business value of investments in information technology. His research has been published in several leading conferences and journals in the information systems area. His paper on virtual communities received the 2007 Best Published Paper Award in Information Systems Research. Sudha Ram (“ Modeling Spatial and Temporal Set-Based Constraints During Conceptual Database Design ”) is the McClelland Professor of Management Information Systems in the Eller College of Management at the University of Arizona. She has joint faculty appointments as a professor of computer science, a member of the BIO5 Institute, and a member of the Institute of the Environment. Her research focus is on enterprise data management, business intelligence, and Web/social media analytics. She served as a senior editor for Information Systems Research and on the editorial boards of several other IS journals. Ronald V. Ramirez (“ Information Technology and Intangible Output: The Impact of IT Investment on Innovation Productivity ”) is an associate professor of management information systems at the Business School, University of Colorado Denver. He holds a B.S. in electrical engineering from California State University, Fresno; an MBA in finance from the University of Southern California; and a Ph.D. in management from the University of California, Irvine. He conducts research on information technology, innovation, and organizational performance. His research has been published in Information Systems Research, the Information Systems Journal, and Decision Support Systems. Soumya Ray (“ Research Note: Online Users' Switching Costs: Their Nature and Formation ”) is an assistant professor in the Institute of Service Science at National Tsing Hua University in Taiwan. He received his Ph.D. in information systems from the University of Wisconsin–Madison. His current research interests include switching costs, online security, and online communities. Nachiketa Sahoo (“ The Halo Effect in Multicomponent Ratings and Its Implications for Recommender Systems: The Case of Yahoo! Movies ”) is a visiting assistant professor in the Information Systems group at Tepper School of Business at Carnegie Mellon University. Before joining the Tepper School, he completed his Ph.D. in information systems and management from the Heinz College and his M.S. from the Machine Learning Department at Carnegie Mellon University. His research focuses on information filtering, personalization, and social media analysis. Vallabh Sambamurthy (“ How Peripheral Developers Contribute to Open-Source Software Development ”) is the Eli Broad Professor of Information Technology at the Eli Broad College of Business at Michigan State University. He received his Ph.D. from the University of Minnesota. He has expertise in how firms successfully leverage information technologies in sustaining superior performance through their business strategies, products, services, and organizational processes. His research has been published in top journals such as Management Science, Information Systems Research, and MIS Quarterly. Ramesh Sankaranarayanan (“ Competitive Behavior-Based Price Discrimination for Software Upgrades ”) is an assistant professor of information systems at the School of Business, University of Connecticut. He has a Ph.D. from the Leonard N. Stern School of Business, New York University. His current research focuses on the strategic analysis of digital goods such as software, music, and video games, and the impact of information systems on business processes and the structure of firms. Pankaj Setia (“ How Peripheral Developers Contribute to Open-Source Software Development ”) is an assistant professor in information systems at the Sam M. Walton College of Business at the University of Arkansas. He received his Ph.D. in information technology and management from Michigan State University. His key areas of interest are related to open-source methods of software development, the process of creating and leveraging IT capabilities for superior organizational performance, and effective use of supply chain and healthcare information systems. His work has been presented at various national conferences and has been published in, or is under review at, the leading information systems and operations management journals. Anjana Susarla (“ Social Networks and the Diffusion of User-Generated Content: Evidence from YouTube ”) is a visiting assistant professor at the Tepper School of Business at Carnegie Mellon University. She received a B.S. in engineering from the Indian Institute of Technology, Chennai, India; an MBA from the Indian Institute of Management, Calcutta, India; and a Ph.D. in information systems from the University of Texas at Austin. Her research has been published in a variety of journals and conferences. She has received several research awards such as the William S. Livingston Graduate Fellowship at the University of Texas at Austin, the Microsoft Prize by the International Network of Social Network Analysis, and a Steven Schrader Best Paper Finalist at the Academy of Management Conference. Yong Tan (“ Social Networks and the Diffusion of User-Generated Content: Evidence from YouTube ”) is an associate professor of information systems and the Evert McCabe Faculty Fellow at the Michael G. Foster School of Business, University of Washington. His research interests include economics of information systems, social networks, electronic commerce, and software engineering. He has published in journals such as Management Science, Information Systems Research, Operations Research, and MIS Quarterly. He is an associate editor of Management Science and Information Systems Research. Hee-Dong Yang (“ Research Note: A Multilevel Analysis of the Effect of Group Appropriation on Collaborative Technologies Use and Performance ”) is a full professor at Ewha School of Business in Korea. He has a Ph.D. from Case Western Reserve University in management information systems, and he earned his bachelor's and master's degrees from Seoul National University. His research interests include task technology fit, (smart) mobile business, IS adoption, organizational impact of IT, and team mental model. He has published more than 15 papers in the leading international journals in the field. Seungjin Whang (“ Co-diffusion of Wireless Voice and Data Services: An Empirical Analysis of the Japanese Mobile Telecommunications Market ”) received his PhD from the University of Rochester and is the Jagdeep and Roshni Singh Professor of operations, information and technology at Stanford Graduate School of Business. His research interests include supply chain management and economics of information technology. He has published widely in academic journals including Information Systems Research, Management Science, and Operations Research. He also serves as co-director of the Stanford-NUS Executive Program in International Management. Andrew B. Whinston (“ Research Note: To Continue or Not to Continue Sharing? An Empirical Analysis of User Decision in Peer-to-Peer Sharing Networks ”) is the Hugh Cullen Chair Professor in the Information, Risk and Operations Management Department at the McCombs School of Business, the University of Texas at Austin. He is the director at the Center for Research in Electronic Commerce and editor-in-chief of Decision Support Systems. He has published over 350 papers in the major economic and management journals and has authored 27 books. In 2005, he received the Leo Award from the Association for Information Systems. Robin Williams (“ Research Commentary: Moving Beyond the Single Site Implementation Study: How (and Why) We Should Study the Biography of Packaged Enterprise Solutions ”) is a professor of social research on technology and director of the Research Centre for Social Sciences, University of Edinburgh. He has published widely on the social shaping of information and communication technologies, and he has written (with James Stewart and Roger Slack) the book Social Learning in Technological Innovation: Experimenting with Information and Communication Technologies (Edward Elgar, 2005). Mu Xia (“ Research Note: To Continue or Not to Continue Sharing? An Empirical Analysis of User Decision in Peer-to-Peer Sharing Networks ”) is an assistant professor at the Leavey School of Business at Santa Clara University. He received his Ph.D. in management science and information systems from the University of Texas at Austin. His research interests lie in online communities, e-business standardization, and open-source software. He has published in academic journals including the Journal of Management Information Systems, Communications of the ACM, Decision Support Systems, and the European Journal of Operational Research.