Management information and library management systems: an overview

Abstract

Management information facilities transform the library management system into a much more effective management tool. Three levels of management can be identified — operational, tactical and strategic — and each of these has its own unique management information needs. Earlier work on the use of management information in libraries and the development of management information systems demonstrates that progress in these areas has been slow. Management information systems comprise three components: facilities for handling ad hoc enquiries; facilities for standard report generation; and management information modules, or report generators that support the production of user‐defined reports. A list of standard reports covering acquisitions, cataloguing, circulation control, serials and inter‐library loans is provided. The functions of report generators are explored and the nature of enquiry facilities reviewed. Management information tools available in library management systems form a valuable aid in decision making. These should be further exploited and further developed.