Innovation E-Learning Affecting the Efficiency of Employee: A Case Study of Airports of Thailand Public Company Limited

Abstract

Introduction: Human resource development from Innovation E-Learning is one of the important steps in Human Resource Management that affects the efficiency and success of modern organizations that are prone to high technological changes starting from the moment those employees come to work by orientation and must continue training and development continuously throughout the time. The current administration cannot therefore use the traditional methods that were used in the past but must be ready to accept changes from various factors and adjust to keep up with the situation at all times. Therefore, “Electronics Learning Innovation” is therefore a necessity of organizational management in the current era (Covid-19) and in the future in order for the organization to continue to be successful and produce effective personnel. Objective: This dissertation aims 1) to examine the components of online learning efficiency 2) to explore the variables influencing the online learning efficiency of Airports of Thailand (AOT) employees. Method: This is quantitative research. The sample is employees of Airports of Thailand Public Company Limited for 340 people through quota and simple random methods. The research tool is questionnaire and data are analyzed by descriptive and inferential statistics, confirmatory component analysis and SEM. Results: E-learning Innovation and Human Resource management have direct influence on job satisfaction. Moreover, Innovative Electronic Learning and Personal Learning have direct influence on Performance Efficiency through the intermediate variable of Performance Satisfaction. According to the results of SEM, overall Innovative Electronic Learning has the highest influence on Performance Efficiency, followed by Performance Satisfaction, Human Resource Management and Personal Learning, respectively. Conclusion: This research is a guideline for AOT to develop personnel's operational potential through learning with e-learning innovation. This research adds the value to the concept of E-learning, Innovative Electronic Learning, Human Resource Management, Personal Learning for airport companies.