Emotional Intelligence in the Human Talent Management to Improve Job Performance

Abstract

This study was carried out with the objective to identify the relationships between the management of human talent, emotional intelligence and the performance of teachers in a higher education institution; as well as the differences between groups, according to their sociodemographic characteristics. This research used a quantitative approach; a three-section questionnaire was used as a research instrument, the first one made it possible to evaluate the management of human talent; in the second one, the Trait Emotional Intelligence Questionnaire (TEIQue-SF) was used to measure the level of emotional intelligence; and in the third one, demographic questions were asked. For the performance of professors, the results of the professor’s evaluation were used. The sample consisted on 338 teachers (237 men, 101 women) selected at random. The results show the existence of a low and linear relationship between the management of human talent and emotional intelligence, as well as between the management of human talent and performance at work. Differences between groups were also identified in some aspects of the management of the human talent, emotional intelligence, and professors' performance with respect to demographic factors such as gender, age, level of education and teaching experience.