Digitalization of the activities of the center for the provision of administrative services on the example of district state administrations in the city of Kyiv

Abstract

The article is devoted to the study of the current state and prospects for the development of digitization of administrative services in Ukraine as one of the main components of the formation of a service state. The article defines that the main idea of digitization of public services is to provide the population with high-quality administrative services in electronic form. In the process of research, the views of various scientists on the current state of integration of administrative services in the digital environment were considered and analyzed. Emphasis is placed on the factors that actualize the process of improving the level of digitalization of administrative services on the example of district state administrations in the city of Kyiv.