Abstract
Information technology (IT) management is currently one of the most exciting issues in business administration. Business managers and researchers have made a big effort trying to find the reasons that explain the relationship between IT and organizational structure, evolution, or performance. This study focuses on the relationship between IT implementation and competitive advantage, analyzing the circumstances under which IT influences the competitive advantage of pharmaceutical distribution companies in Spain. The results show that intangible factors of an internal nature explain the effect of the technology, but also there are other factors relating to the organization and to the specific business environment that strongly affect the competitive impact of IT.
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