Abstract

The purpose of this study is to empirically identify the job stress and job challenge perceived by Korean teachers in the non-face-to-face classroom environment caused by COVID-19. Today’s evolving technological advances and the variable COVID-19 have had a direct impact on the change in the educational field. The introduction of the non-face-to-face class method changed the educational paradigm and had an effect on the job of the professor. In particular, in the case of Korean classes for foreigners, there was a lot of trouble from designing the class method. In order to achieve the purpose of this study, qualitative data were collected and analyzed from 5 Korean language teachers at metropolitan universities. The research method was a semistructured interview based on a questionnaire, and took three forms: face-to-face, telephone, and video. The results of interview data analysis were able to draw contradictory results in job stress and job challenge. Job stress increased due to non-face-to-face classes, but on the other hand, job challenge also increased. The factors contributing to job stress were the application of the online job environment, the difficulty of interaction between teachers and learners, and the phenomenon of work overload. Nevertheless, the professor had the characteristic of being able to demonstrate job challenge by producing high-quality educational contents. Factors affecting job challenge include competency development and expansion, creative idea creation, and job prospect search. Based on the analysis results, conclusions and implications for improving job stress and job challenge of Korean teachers were presented.

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