Супервізія соціальних працівників як умова запобігання професійному вигоранню фахівців

Abstract

The problem of supervising of social workers as a condition for preventing professional burnout of specialists is considered in the article. Such concepts as “stress”, “professional stress”, “stress resilience of a social worker”, “professional burnout”, and “supervision” are defined. The author analyzes the Law of Ukraine “On Social Services” and the Order of the Ministry of Social Policy of Ukraine “On Approval of Methodological Recommendations on the Supervision of Workers Providing Social Services”. The main methods of conducting supervision are identified. The author of the article conducts an empirical study of the formation of resistance of social workers to professional burnout based on the Charitable Organization “Charitable Fund “Caritas-Khmelnytskyi” UGCC”. The research reveals low indicators of the level of stress resilience of social workers before the introduction of supervision. Subsequently, supervision, based on a training program aimed at forming stress resilience of social workers while working with clients was implemented. The effectiveness of this program is analyzed. The author identifies perspectives for further research, focusing on developing deeper and more detailed concept of forming and developing stress resilience of social workers in complex professional situations. Additionally, the author suggests exploring methods and technologies for preventing burnout syndrome through supervision.