This study aims to explore primary caregivers’ experiences in serving children victims of physical violencein Banda Aceh City. The experience in question involves perception, adaptation response, physiologicaldelivery, assisting the adaptation process related to self-concept role function, and assisting the child’sadaptation process related to aspects of interdependence. This research was qualitative research with aphenomenological approach. The main informant of this research is the primary caregiver as the keyinformant who provides care and fulfills the needs of children who are victims of physical violence.Characteristics of key informants are living at home with child victims of violence, meeting children’sdaily needs, and explaining their experiences well. Research data was collected through interviews andrelevant literature studies and then analyzed using the Colaizzi technique. The results of this study are1) The primary caregiver understands that the physical violence felt by the child is a consequence ofthe wrong actions that have occurred, 2) The primary caregiver feels the negative impact of physicalviolence on the child, 3) The primary caregiver helps the violent child in the physical aspect. Presentphysiological needs by seeking material support, 4) The primary caregiver helps children with physicalviolence in the aspect of self-concept by providing moral support, 5) The primary caregiver helpschildren who are victims of physical violence in the aspect of role function with the support of strategiesthat improve the child’s role function, and 6 ) The primary caregiver helps children who are victims ofphysical violence in the aspect of interdependence by seeking counseling assistance.